Advertising = non-personal mass communications using mass media. The content is determined and paid for by a clearly identified sender (the company). Publicity = impersonal mass communications in mass media. Not paid for by a company; the content is written by journalists. (Negative publicity is also possible) Asemanari: - They are both impersonal (non-personal) mass communications. - They both use mass media. Diferente: - The advertising is paid by the company, which decides the content. The company is clearly identified as the sender - Publicity is not paid. The journalist decides the content. This is why it has more credibility than advertising.
Personal communications vs Mass communications:
- Personal communications: The message is conveyed to known and individually addressed persons - Mass communications: uses the mass media to reach a broad audience whose members cannot be identified
Image communications vs Action communications:
Image communications Action communications (above the line communication) (below-the-line communications) Goal: improve relations with target groups, Goal: stimulate purchases. reinforce brand awareness and brand preference influence the buying behaviour, stimulate purchase
IMC vs traditional communications strategies:
- Traditional communications strategies: based on mass media delivering generalised transaction-oriented messages - IMC = personalised, customer-oriented, relationship-based and interactive. Aimed at building awareness and attitudes, and at influencing behaviour. Traditional communications strategies IMC - based on mass media - personalized - generalized messages - customer oriented - transaction-oriented messages - relationship-based - interactive