TAU R E A N M C DA D E

Mcdade17@hotmail.com| 516.983.4408
Self-motivated, goal-oriented, and results driven digital marketing professional proactively transitioning into
cybersecurity. Over three years working in various industries to provide the support, administration, and
maintenance necessary to ensure effective and efficient information technology (IT) system performance and
security. Actively seeking employment to expand my knowledge within cybersecurity.
A REAS OF E XPERTISE

Programming Programs & Tools Certifications

Languages  Snort  CompTIA.Security+( Aug 2019)
 Python  NMAP  CompTIA A+
 JavaScript  Metasploit  CompTIA IT Fundamentals
 HTML  Wireshark
 Linux

P ROFESSIONAL D EVELOPMENT
Experience with installing workstations (monitors, printers, digital senders, Wi-Fi networks). Providing
technical guidance and training of various computer related issues for client and employee desktops, laptops
and tablets.
Educated peers and clients on new technologies to ensure best practices are used for creative and technical
solution.
Created and documented help desk process and procedure in an IT manual to bring new team members up to
speed quickly and increase ability to complete tasks faultlessly
Led team to lower total cost by 15% by maintaining a very low "transfer rate".

P ROFESSIONAL E XPERIENCE
EMERALD BRAND – SYOSSET, NEW YORK 09. 2018-CURRENT
TECHNICAL PROJECT COORDINATOR
 Develops technical briefs for senior level management to ensure security procedures were implemented
within the organization.
 Ensure all contract work products and deliverables are completed and tracked on-time, and that risks and
issues are identified, communicated, and resolved in a timely manner.
 Performs daily reviews and regulatory compliance to ensure established metrics were reached.
 Technical troubleshooting, hardware configurations and software installation.
 Maintain data entry and manage customer and service databases (CRM).
 Locates and proposes new potential business deals (B2C) by contacting potential partners.
UNITED NORTHERN MORTGAGE BANKERS - LEVITTOWN , NY 02.2018–08.2018
HELP DESK COORDINATOR 2
 Installed new computer systems, assist with network issues and implement security guidelines to prevent
viruses.
 Educated peers and clients on new technologies to ensure best practices are used for creative and technical
solutions.
 Installed new desktop systems for managers, directors, compliance and finance team.
 Investigated reported issues and implemented best practices for cross functional teams.
 Assisted senior level management with implementing best practices for branding and algorithms for loans.
AT&T – M ASSAPEQUA PARK, NY 09.2016–01. 2018
IT HELP DESK SPECIALIST
 Assisted clients who were having software, hardware and network issues.
 Participated in the effective operation of the IT Help Desk by taking requests, tracking work tickets,
maintaining equipment inventories.
 Maintained the security of client computers and data by ensuring operating system updates and virus
protection are installed as well as finding and eliminating malicious applications
 Handled Identity and Access Management; provisioning, supporting, and disabling user accounts and
profiles
 Troubleshoot hardware and software platforms, servers, printers, hands-on knowledge with PC’s and inner
components, communication and support with other computer issues.
 Executed and planned operating system, antivirus and driver updates across network of store locations.
 Performed regularly scheduled checks of network health, server sanity, and backup logs.
A DVICE MEDIA/MEDNET – M ELVILLE , NY 07.2016–02. 2018
DIGITAL MARKETING SPECIALIST
 Assisted clients who were having software, hardware and network issues.
 Generated extensive analytical reports including but not limited to, trend analysis, subscriber engagement,
growth and ROI tracking.
 Virus detection, removal and prevention.
 Expanded organic platform traffic by 150%.
 Performed system upgrades and optimization, technical and user documentation.
 Delivered strategic recommendation and ideas that directly influenced product development and pricing as
well as new digital initiatives.
L EADERSHIP AND COMMUNITY INVOLVEMENT
Alumni against Regression – Co-Founder
International Consortium of Minority Cybersecurity Professionals - Member
EDUCATION
Fairleigh Dickinson University, Teaneck, NJ
Master of Science in Digital Marketing (2018)
Bachelor of Arts in Marketing Program (2017)
Minor: Information Technology Degree Program (2017)

Ability to think strategically, innovatively and creatively using sound business judgment and quantitative skills
· Strong negotiation skills and experience
· Ability to work closely on technical projects (in a BD capacity) with Product and Engineering teams
· Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and to generate opportunistic new ideas with technical employees; strong dive deep capacity
· Outstanding presentation skills and the ability to articulate complex concepts to cross-functional audiences
· Proven leadership, problem solving, project management skills, and strong attention to detail
· Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action
· Street smarts and willingness

to roll up your sleeves and do what is necessary to succeed in the role

· Strong verbal and written communications skills
· Ability to work effectively across internal and external organizations
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority/Female/Disability/Vet. Qualified applicants with criminal histories will be considered in a manner consistent with all applicable local, state, and federal laws.