DECLARATION

I declare that this report that is based on the organization study at H&R
BLOCK INDIA LIMITED, submitted by me for the award of the degree
of Masters of Business Administration of the University of Kerala is
my own work. The report has not been submitted for the award of any
other degree of this University or any other University.

Place: KARIAVATTOM Deepa Devan

Roll No:MGT1705009

ACKNOWLEDGEMENT

I would like to use the opportunity to express my sincere gratitude to all

those who have helped me throughout this organization study. It gives me
immense pleasure to acknowledge all those have rendered encouragement
and support for the successful completion of this organization study.

I express my heart full thanks to Mr. MANOJ ELANJICKAL (Senior

Manager-Human Resource) and Ms.ARYA(Lead-Human Resource),
H&R BLOCK for their constant encouragement and support during the
entire organizational study.

My sincere thanks to Prof. K.S. Chandrasekar, (Head of Department)

and Dr. Simi S V (Faculty), IMK for giving me an opportunity to
undertake the organization study at H&R BLOCK INDIA LIMITED.

I am also thankful to all the employees and staff of H&R Block for
helping me in conducting this organization study successfully.
 I am grateful to all friends, colleagues and family whose encouragement
and assistance have helped me a great deal for the smooth completion of
the organization study.

SI No: CONTENTS Page No:

LIST OF TABLES AND CHARTS

1 INTRODUCTION
-OBJECTIVES OF THE STUDY
-METHODOLOGY
-SCOPE OF STUDY
-LIMITATIONS
-CHAPTERISATION
2 INDUSTRY PROFILE

3 COMPANY PROFILE`
-HISTORY
-STRATEGIC INTENT
-PRODUCT PROFILE

4 ORGANISATIONAL STRUCTURE AND

DEPARTMENT STRUCTURES

5 PESTLE ANALYSIS,
SWOT ANALYSIS AND
PORTER’S FIVE FORCE ANALYSIS

6 FINDINGS,CONCLUSIONS AND
SUGGESTIONS

7 BIBLIOGRAPHY
Sl no. Content Page no:

1. Table

2. Figure
 CHAPTER 11.INTRODUCTION
Organisation is the foundation upon which the whole structure of management is erected.Organisation is
an important tool in the hands of management for accomplishing objectives of an
enterprise.Organisation plays a major role all over the world. A different organization meets different
needs of the people belonging to different class and provides them with products and services or
both.The world has become a global economy due to increased globalization.And this has lead to a
change in the status and way of living of people in the society to a great extent.It has also benefitted
the developing nations by providing various developmental opportunities.

Organisation study is a practical experience opportunity offered by companies to willing and

capable beginners of a profession.Under kerala university every MBA student has to undergo
through programme.It helps the students to understand the working of the organization in
different areas.I have chosen H&R BLOCK [INDIA] PRIVATE Ltd for my organization study
with the aim of understanding the organization structure and functioning of various functional
departments inorder to gain a practical knowledge about various aspects of management
activities of the organization.The study was extended from September 1 to October 1.

Tax preparation is the process of preparing tax returns, often income tax returns, often for a
person other than the taxpayer, and generally for compensation. Tax preparation may be done
by the taxpayer with or without the help of tax preparation software and online services. Tax
preparation may also be done by a licensed professional such as an attorney, certified public
accountant or enrolled agent, or by an unlicensed tax preparation business. Because United
States income tax laws are considered to be complicated, many taxpayers seek outside
assistance with taxes (59.2% of individual tax returns in 2007 were filed by paid preparers).
1.1 Objectives of the study
The objectives of the study are:

 To get an overall idea about the organizational structure and assist the management in
management activities.

 To gain experience and practical exposure to the theoretical knowledge learned during the
MBA program.

 Organizational and Industrial familiarization.

 Gaining an insight into career development.

 Meet professional role models professional mentors ho can provide guidance,feedback and
support.

 To get experience of working industry.

 Apply business concepts and theories to real world decision making.

 Increase proficiency in specific business disciplines: such as human resources management,

operations management, administrative & finance.

 Develop and improve business skills in communication, technology, quantitative reasoning,

and teamwork.

 Observe and participate in business operations and decision making.

1.2. Methodology

The study is descriptive in nature. Both secondary and primary data were used for the study.

Secondary data were collected from their website, their previous year’s reports and
documents, staff records, magazines, journals, HRNES.

Primary data were collected directly from each departmental heads and employees.

1.3. Scope of the study

 An opportunity to learn more about myself and get connected with the interns and
develop the personal network.

 Expand professional relationships and contacts.

 Develop a solid work ethic and professional demeanor, as well as a commitment to

ethical conduct and social responsibility.

 To strengthen judgment, decisiveness and team skill.

 To gain an understanding of the administrative the elements and day today

functioning of the organization while completing assigned tasks.

 To assess potential in the work environment and possible areas needing development
for successful career growth.

1.4. Limitations

 Non disclosure of confidential reports affected the study.

 Due to busy work schedules, interactions with the company officials were not
possible.
  The information collected may include bias and errors.

1.5. Chapterisation

The study consists of six chapters:

Chapter 1 INTRODUCTION

Chapter 2 INDUSTRY PROFILE

Chapter 3 COMPANY PROFILE

Chapter 4 ORGANIZATIONAL STRUCTURE AND DEPARTMENT STRUCTURE

Chapter 5 SWOT analysis, PORTERS FIVE FORCE analysis, PESTLE analysis.

Chapter 2
 INCOME TAX E-FILING INDUSTRY

The government imposes a tax on taxable income of all persons who are
individuals, Hindu Undivided Families (HUF's), companies, firms, LLP, association
of persons, body of individuals, local authority and any other artificial juridical
person. Levy of tax on a person depends upon his residential status. The CBDT
administers the Income Tax Department, which is a part of the Department of
Revenue under the Ministry of Finance, Govt. of India. Income tax is a key source of
funds that the government uses to fund its activities and serve the public.

The Income Tax Department is the biggest revenue mobilizer for the Government.
The total tax revenues of the Central Government increased from ₹1,392.26
billion (US$19 billion) in 1997-98 to ₹5,889.09 billion (US$82 billion) in 2007-08.

Fig.1
Advance tax
Under this schemes, every assessee is required to pay tax in a particular financial year,
preceding the assessment year, on an estimated basis. However, if such estimated tax
liability for an individual who is not above 60 years of age at any point of time during
the previous year and does not conduct any business in the previous year, and the
estimated tax liability is below ₹ 10,000, advance tax will not be payable.

Until FY 2015-16, the due dates and amount of advance tax were different for
corporate taxpayers and individual taxpayers. However, from FY 2016-17, both
categories of taxpayers were brought at par. Further, individuals opting presumptive
scheme of taxation u/s 44AD, 44ADA are liable to pay advance tax in single
instalment.

 The due dates of payment of advance tax for F.Y 17-18 are:-

In case of corporate assessee as For Persons opting sec

well as Individuals 44AD & 44ADA

On or before 15 June of the

Up to 15% of advance tax payable -
previous year

On or before 15 September of Up to 45% of balance of advance

-
the previous year tax payable

On or before 15 December of Up to 75% of balance of advance

-
the previous year tax payable

On or before 15 March of the Up to 100% of balance of advance Up to 100 % of the

previous year tax payable advance tax payable

Any default in payment of advance tax attracts interest under section 234B and any
deferment of advance tax attracts interest under section 234C.
Tax deducted at source (TDS)
The general rule is that the total income of an assessee for the previous year is taxable
in the relevant assessment year. However, income tax is recovered from the assessee
in the previous year itself by way of TDS.

 The relevant provisions therein are listed below.

Threshold limit (up to

Section Nature of payment which no tax is TDS to be deducted
deductible)

As specified for
192 Salary to any person Exemption limit individual in Part III of
I Schedule

Subject to detailed
Interest on securities to any
193 2
provisions of given 10%
resident
section

Interest (other than interest on
194A 2
securities) to any resident
In case of
Bank/cooperative bank -
₹ 10000 (for persons
below 60 years) & 50000 10%
(for persons 60 years or
more) and in any other
case - ₹ 5000

Winning from lotteries etc. to

194B ₹ 10000 30%
any person

Winning from horse races to any

194BB ₹ 10000 30%
person

₹ 30000 (for single

2% (for
contract) & ₹ 100000 (for
194C 2
Payment to resident contractors companies/firms) & 1%
aggregate consideration
otherwise
in a financial year)
 5% (for resident
194D Insurance commission to resident ₹ 15000 person) & 10% (for
domestic companies)

Payment in respect of life

194DA ₹ 100000 1%
insurance policy

Payment to non-resident
194E Not applicable 20%
sportsmen or sports association

Payment of deposit under

194EE National Savings Scheme to any ₹ 2500 10%
person

Payment on account of
194F repurchase of unit by Mutual NIL 20%
Fund or Unit Trust of India

Commission on sale of lottery

194G ₹ 15000 5%
tickets to any person

Commission/brokerage to a
194H 2 ₹ 15000 5%
resident

2% (for plant,
machinery, equipment)
194-I 2 Rents paid to any resident ₹ 180000
& 10% (for land,
building, furniture)

Payment for Purchase of

194IA ₹ 5000000 1%
Immovable Property

Payment of rent by individual or

194IB ₹ 50000 5%
HUF not liable to tax audit

194J 2 ₹ 30000 10%

Fees for professional/technical
 services; Royalty

Payment of compensation on
194LA acquisition of certain immovable ₹ 250000 10%
property

Interest paid by Infrastructure

Development Fund under section
194LB - 5%
10(47) to non-resident or foreign
company

Payment of interest by an Indian

Company or a business trust in
respect of money borrowed in
194LC - 5%
foreign currency under a loan
agreement or by way of issue of
long-term bonds

As per double taxation

Interest or other sums (not being
Amount as computed by avoidance treaty or
salary, which is covered under
the Assessing Officer on regular provisions of
195 section 192) paid to non-
application made under Income Tax Act, which
residents or foreign company
section 195(2) or 195(3) is beneficial to the
except under section 115O
recipient
Corporate income tax
For Domestic Companies, the tax rate shall be flat 30%. However, as per Finance Act,
2018, the tax rate for MSME has been reduced from 29% to 25% for companies
having turnover or gross receipts less than Rs.250 Crores in the last year i.e. in
Financial Year 2016-17. Surcharge and Cess shall be levied over and above the flat
rate of tax. Therefore, for large corporates, the tax rate is still 30% but for MSME
(Micro, Small and Medium Enterprise) it has been reduced to 25%.

For Foreign companies, the tax rate shall be 40% in India for normal income.
However, specifically in case of Royalty income or fees for rendering technical
services the tax rate shall be 50%. Surcharge and Cess shall be levied over and above
the flat rate of tax.

Particulars Taxable income > 1 crore Taxable income > 10 crore

Domestic company 7% of income tax payable 12% of income tax payable

Foreign company 2% of income tax payable 5% of income tax payable

Corporate assessee:

Income tax rates for

(I) In the case of every individual other than the individual referred to in items
(II) and (III) of this Paragraph or Hindu undivided family or association of persons
or body of individuals, whether incorporated or not, or every artificial juridical
person referred to in sub-clause (vii) of clause (31) of section 2 of the Income-tax
Act, not being a case to which any other Paragraph of this Part applies,—

Part I: Income tax slab for individual tax payers & HUF (less than 60 years old)
(both men & women)

Rates of income-tax
(1) where the total income does not exceed Rs. 2,50,000 No Tax

where the total income exceeds Rs. 2,50,000 but does not exceed Rs.
(2) 5%
5,00,000

where the total income exceeds Rs. 5,00,000 but does not exceed Rs.
(3) 20 %
10,00,000

(4) where the total income exceeds Rs. 10,00,000 30 %

Surcharge:

** 10% of income tax, where total income is between Rs. 50 lakhs and Rs.1 crore. **
15% of income tax, where total income exceeds Rs. 1 crore.

Cess: 3% on total of income tax + surcharge.

* *Income up to Rs. 2,50,000 is exempt from tax if you are less than 60 years old.

(II) In the case of every individual, being a resident in India, who is of the age of
sixty years or more but less than eighty years at any time during the previous year,
-

Part II: Income tax slab for individual tax payers & HUF (60 years old or more but
less than 80 years old) (both men & women)

Rates of income-tax

(1) where the total income does not exceed Rs. 3,00,000 No Tax

where the total income exceeds Rs. 3,00,000 but does not exceed Rs.
(2) 5%
5,00,000

where the total income exceeds Rs. 5,00,000 but does not exceed Rs.
(3) 20 %
10,00,000

(4) where the total income exceeds Rs. 10,00,000 30 %

Surcharge:

** 10% of income tax, where total income is between Rs. 50 lakhs and Rs.1 crore. **
15% of income tax, where total income exceeds Rs. 1 crore.

Cess: 3% on total of income tax + surcharge.

* *Income up to Rs. 3,00,000 is exempt from tax if you are more than 60 years but less
than 80 years of age.

(III) In the case of every individual, being a resident in India, who is of the age of
eighty years or more at any time during the previous year, -

Part III: Income tax slab for super senior citizens (80 years old or more) (both men
& women)

Rates of income-tax

(1) where the total income up to Rs. Rs. 2,50,000 No Tax

(2) where the total income up to Rs. 5,00,000 No Tax

where the total income exceeds Rs. 5,00,000 but does not exceed Rs.
(3) 20 %
10,00,000

(4) where the total income exceeds Rs. 10,00,000 30 %