Multi National Travel Trends

MULTI-NATIONAL
TRAVEL TRENDS
A Global Look at the Motivations and
Behaviors of Travelers
1
METHODOLOGY Data Collection Method
ONLINE SURVEY Quantitative Survey
Field Work
NA, APAC, EMEA: 30 March – 7 April 2017
LATAM: 1 March – 12 March 2018
Qualifying Criteria
Must have booked travel
online in the past year
Sample Size | Total: n=11,008

Australia: n=1000 Germany: n=1000 Mexico: n=1000
Canada: n=1001 Japan: n=1001 Brazil: n=1001
China: n=1000 UK: n=1001 Argentina: n=1001
France: n=1002 US: n=1001
2
HOW
TRAVELERS
TRAVEL
NUMBER OF
TRIPS VARY
WIDELY BY
COUNTRY
5.6
5.3
4.9
4.4 4.4
4 3.9
Mexican and Chinese travelers 3.5 3.5 3.3
2.8
take the most trips, while
Canadian travelers take the
fewest
US Canada France Brazil

China UK Australia Argentina
Japan Germany Mexico

4
Expedia Group Media Solutions – Multi-National Travel Trends
Q9: Typically, how many personal/leisure and business trips do you take per year?
Total (n=11,008)
NOT ALL
VACATIONS
12.0
11.1
10.6
ARE CREATED
10.2
9.8
8.7
EQUAL 7.9 7.6
6.7
6.3
Argentinian travelers take the
longest vacations on average,
3.4
while Japanese travelers take
the shortest


5
Q15. How long was your vacation?
Total (n=11,008)
INTERNATIONAL OR DOMESTIC
Europeans, Canadians, and Argentinians are most likely to have booked international travel in the past year
73% 68% 59% 56% 54%
45% 31% 27% 24% 18% 14%
6
In my country Outside my country
Q14. Was the trip….?
Total (n=11,008)
RELAXING & SIGHTSEEING TRIPS RANK HIGH
Visiting family is more important for Americans, Canadians and Australians
80%
60%
40%
20%
0%
Relaxing Sightseeing Visiting Family Family Play Romantic Getaway

7
Q10: What types of vacations have you taken in the past year?
Total (n=11,008)
PLANES, TRAINS, AND AUTOMOBILES
Travelers largely travel by plane; Chinese travelers choose trains over cars
80%
60%
40%
20%
0%
Plane Car Train Bus

8
Q16. How did you get to your destination?
Total (n=11,008)
HOTELS ARE THE PLACE TO STAY
French travelers are more likely to pick alternative accommodations
100%
80%
60%
40%
20%
0%
Hotel With Family/Friends Resort Alternative Accommodations

9
Q17. Where did you stay on your last trip?
Total (n=11,008)
ALL TRAVELERS HAVE A BUDGET IN MIND
Japanese, British, and German travelers are most ready to spend
93% 81% 80% 80% 77%
74% 71% 68… 65% 64% 59%
Yes No
10
Q18. Was budget a primary factor when you were researching/ booking your last trip?
Total (n=11,008)
HOW TRAVELERS SPEND
At least a third of the traveler’s budget is allocated to hotel and flight, with food closely following
Proportion Spent On
Hotel 27% 18% 34% 25% 31% 31% 23% 23% 24% 23% 24%
Flight 20% 15% 14% 24% 20% 17% 18% 25% 20% 20% 22%
Food 17% 16% 18% 17% 16% 16% 16% 16% 18% 18% 17%
Transportation 10% 11% 14% 10% 10% 8% 12% 9% 10% 11% 11%
Attractions/Tours 11% 15% 6% 9% 10% 10% 11% 9% 11% 12% 9%
Shopping 8% 16% 11% 9% 7% 8% 9% 9% 11% 12% 12%
Alternative
4% 5% 1% 3% 3% 6% 7% 4% 4% 4% 4%
Accommodations
Other 3% 4% 3% 3% 3% 4% 4% 5% 2% 3% 3%
11
Q20. What proportion of your travel budget did you spend on each of the following?
Total (n=11,008)
OTAs & SEARCH ENGINES TOP FOR PLANNING
Travel review/comparison sites also ranked highly, while Chinese travelers preferred social and blog sites
60%
40%
20%
0%
Online Travel Agency Search Engines Travel Review Sites Comparison Travel Sites Airline Sites
60%
40%
20%
0%
Hotel Sites Social & Blog Sites Destination Sites Alternative Accom Sites Car Rental Sites

12
Q35: What resources were used for planning your last trip?
Total (n=11,008)
OTAs CONVERT THE MOST TRAVELERS
Airline, hotel and other sites closely follow depending on where the traveler is from
80%
60%
40%
20%
0%
Online Travel Agency Airline Sites Hotel Sites Alternative Accom Sites Car Rental Sites

13
Q38: Please indicate which resources you used to book travel online on your last trip
Total (n=11,008)
TRAVELER
INSPIRATIONS
& DECISIONS
SHOPPERS CONSIDER MULTIPLE DESTINATIONS
European travelers are least likely to have decided on a destination
80%
60%
40%
20%
0%
Deciding between 2 Have already decided

or more destinations on my destination
15
Q23. Which of the following options best describes the way you feel when you first decide to take a trip? (Please select one)
Total (n=11,008)
SHOPPERS SEEK VACATION INSPIRATION
Most travelers are open to help and inspiration when planning a trip
100%
80%
60%
40%
20%
0%
Not sure I know how; Know exactly how;

may need inspiration don’t need any help
16
Q24. Which of the following options best describes the way you feel when you first start planning a trip/holiday?
Total (n=11,008)
TRAVELERS LOOK FOR VALUE & EXPLORATION
‘You only live once’ and ‘off the beaten path’ opportunities also ranked highly in consideration
100%
80%
60%
40%
20%
0%
The most value for my Anywhere that allows me "Bucket list" experiences "Off the beaten path" + Museums, historical sites
dollar to explore the outdoors recommendations from and arts & culture
and be active locals

17
Q8 Please select to what extent you agree with the following statements. (Please select strongly disagree, somewhat disagree, somewhat agree or strongly agree for each statement)
* Somewhat Agree/Strongly Agree responses reflected in these charts. Total (n=11,008)
ACTIVITIES & Activities I will be doing on my trip 186
EXPERIENCES
A once in a lifetime experience 150
The cultural experience 147
DRIVE TRAVEL Lowest price 137
DECISIONS My food experience
Deals and/or special offers

131
129
While price is important, A place where I can vacation with friends 128
people make travel decisions Going somewhere for memorable pictures 127
based more on their heart than Outdoor activities 121
Feeling pampered during my vacation 119

their wallet
Recommendations from family & friends 103
Transportation available on the trip 95
Going somewhere unique for shareable photos 93
Online reviews from other travelers 89

For this exercise, you will go through a small number of different screens where we will ask you to identify which consideration
would be most important to you in terms of how you choose a vacation/ holiday and which consideration would be least
important to you in terms of how you choose to purchase a vacation/holiday. Total (n=11,008)
ACTIVITIES & EXPERIENCES VARY
Japanese and Chinese travelers prioritize food experiences
250
200
150
100
50
0
Activities I will be doing on my trip A once in a lifetime experience The cultural experience
300
200
100
0
Lowest Price My food experience

Expedia Group Media Solutions – Multi-National Travel Trends 19
For this exercise, you will go through a small number of different screens where we will ask you to identify which
consideration would be most important to you in terms of how you choose a vacation/ holiday and which consideration
would be least important to you in terms of how you choose to purchase a vacation/holiday. Total (n=11,008)
INFLUENCES &
KEY CONNECTION
POINTS
SOCIAL MEDIA INFLUENCES TRAVEL DECISIONS
Pictures and deals were more influential than video, hashtags, and celebrities
80%
60%
40%
20%
0%
Deal or promotion Travel pictures posted by my Travel pictures posted by experts Blogs/articles about travel
friends (travel writers, bloggers, etc.) destinations
80%
60%
40%
20%
0%
Travel videos posted by my Travel videos posted by experts Hashtags of destinations I am Where celebrities travel
friends interested in

21
Q29. How does social media influence you? Which of the following influence your decision in booking a trip?
Total (n=11,008)
ADS WIN WITH DEALS & STUNNING PICTURES
Chinese, American and Brazilian travelers are particularly influenced by ads with appealing imagery and
informative content
80%
60%
40%
20%
0%
The deals advertised look The imagery in the ad The content in the ad is The ad includes helpful None of the above
appealing looks appealing informative reviews

22
Q33. How can ads help influence in your decision making process? (Select all that apply)
Total (n=11,008)
TRAVELERS USE MOBILE THROUGHOUT THE
JOURNEY
Chinese and Latin American travelers are most likely to use smartphones at all stages
80%
60%
40%
20%
0%
When looking for inspiration on When researching where to When booking the travel During my trip
where to travel travel

23
Q47. For each of the following statements, which device(s) do you use? Please select all that apply.
Total (n=11,008)
KEY INSIGHTS AND
MARKETING TAKEAWAYS
Travel decisions are emotional – Most travelers are considering
appeal to both the heart and the multiple destinations
head They’re open to suggestions, so get in
Complement promotional offerings with front of them in the planning stages with
unique and visually appealing images inspirational messaging and images.
that highlight once-in-a-lifetime
experiences.
Value does matter

Travelers turn to OTAs for
Highlight your special deals; draw
attention to the entire experience. inspiration and booking
More than half of travelers are using
OTAs in their trip planning process.
Seek out opportunities for strategic
partnerships.
THANK
YOU
www.advertising.expedia.com

Multi National Travel Trends

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MULTI-NATIONAL

Sample Size | Total: n=11,008

US Canada France Brazil

Japan Germany Mexico

US Canada France Brazil

Japan Germany Mexico

73% 68% 59% 56% 54%

45% 31% 27% 24% 18% 14%

US Canada France Brazil

US Canada France Brazil

US Canada France Brazil

93% 81% 80% 80% 77%

74% 71% 68… 65% 64% 59%

Attractions/Tours 11% 15% 6% 9% 10% 10% 11% 9% 11% 12% 9%

Shopping 8% 16% 11% 9% 7% 8% 9% 9% 11% 12% 12%

US Canada France Brazil

US Canada France Brazil

Deciding between 2 Have already decided

Not sure I know how; Know exactly how;

US Canada France Brazil

The cultural experience 147

DRIVE TRAVEL Lowest price 137

DECISIONS My food experience

Deals and/or special offers

based more on their heart than Outdoor activities 121

Feeling pampered during my vacation 119

Transportation available on the trip 95

Going somewhere unique for shareable photos 93

Online reviews from other travelers 89

Expedia Group Media Solutions – Multi-National Travel Trends

US Canada France Brazil

US Canada France Brazil

US Canada France Brazil

US Canada France Brazil

Value does matter

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