XXXXXX XXXXXXX

Long Island, NY
XXXXXX@Gmail.com

CAREER OBJECTIVE

Motivated equine science graduate with extensive practical experience working with horses, over five years of
collaborative administrative work and exceptional customer service skills. Seeking a position that will
challenge and extend my abilities, allow for career advancement and further my overall knowledge within the
field I am most passionate about.

EXPERIENCE

Sales Associate Athlete March 2018 – April 2019

Nike, Inc.

 Utilized customer service skills, various sales techniques, and product knowledge to connect customers to
the appropriate product.
 Computed sales prices, serviced shipping and receiving and stocked the floor when necessary.
 Sought out and provided educational opportunities to further develop and implement the Nike culture,
products, sales and service techniques.

Pharmaceutical Sales Representative September 2017 – December 2017

B.W. Furlong and Associates Equine Veterinary

 Serviced and submitted pharmaceutical orders from clientele to distribution.

 Resolved customer complaints by investigating problems, developing solutions and
coordinating with management.
 Actively monitored the equine pharma market and made recommendations to management.
 Input daily invoices and paid bills utilizing QuickBooks and additional software systems.

Feed Sales Representative - Internship May 2017 – October 2017

Thorobred Equine Feed Sales, LLC

 Marketed equine feeds and grains throughout assigned territory in upstate NY.
 Present vendor for the business at local horse shows and equine-related events.
 Monitored surrounding competition for changes in product, pricing and services.
 Collaborated with feed manufactures including Purina, Tribute, and Nutrena to reach sales.

Guest Service Representative February 2012 – January 2015

Saratoga Hilton

 Oversaw guest registration reservations duties with quality and courtesy while providing
administrative support to multiple departments.
 Worked with fellow agents to resolve guest conflicts by utilizing all available resources.
 Answered up to six phone lines within approximately two rings, using correct salutation and etiquette.
 Promoted the Hilton brand by maintaining a powerful presence, networking effectively, and
encouraging all guests enroll in Hilton Rewards.
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EDUCATION

Bachelors of Technology in Equine Science and Business Management, 2015 - 2018

SUNY Morrisville State College
Overall 4.0 GPA, President’s List Recognition
Phi Theta Kappa Honors

Nutrition and Wellness, Exercise Science, 2010-2012

Bridgewater College
Dean’s List Honors

ADDITIONAL SKILLS

 10+ years of practical experience within the equine industry including facility management, yearling
sales, neonatal care, safe animal restraint and riding.
 Contributes to organizational goals with open communication and collaboration with others.
 Well-developed understanding of multichannel marketing strategies.
 Experienced usage of QuickBooks and various Microsoft Office including Word and Excel.
 Highly customer-centric with the ability to work with a diverse population.