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R.S.R.T.

C Ticket
Inbox x

RSRTC <ticketadmin@rsrtconline.rajasthan.gov.in> 7/19/17

to me

Rajasthan State Road Transport Corporation


E-Reservation Ticket
GHMP4541576
Trip Information Transaction No :
332
XSDCV180613
Ticket No : 136117971 PNR No. :
1600037
Service Start Place
DELHI Service End Place : Jaipur
:
Reservation From : DLH(DELHI) Reservation To : JPR(Jaipur)
SDC(SINDI
Boarding Point : BIKANER HOUSE Alighting Point :
CAMP)
Date of
22/07/2017 Departure Time(Origin) : 19:31:00
Journey(Origin) :
Boarding
23/07/2017
Time(Approximate) 22/07/2017 19:31:00 Alighting Time(Approximate) :
00:30:00
:
Bus Service Type : SUPER LUXURY No. of Seats : 1
13/06/2016
User Id: krsolanki Transaction Date & Time :
11:53:19
Email Id : kr.summit@gmail.com Contact No : 9001884343
rsrtc.cmdlx@g
Depot Name : DELUXE Depot Email Id:
mail.com
Passengers Information

Name Age Adult/Child Gender Seat No Quota


KALU RAM SOLANKI 40 A M 16 G

Total Fare Details


Fare : 852.00
IT.Charge : 5.00
GST: 42.85
900.00
Total Chargeable Amount(Approx) : 0.0(convenienc
e charge)
Important Information :

 This e-ticket is not transferable and will only be valid along with an ID proof in original. If found travelling without ID Proof, Passenger
will be treated as without ticket and charged as per extent RSRTC rules.
 One of the passenger on this e-ticket is required to carry the details of e-ticket in the form of print out or SMS received on Registered
mobile no. from RSRTC, along with Valid Photo Identification Proof like Voter Identity Card / Passport / PAN Card / Driving
License / Photo ID card issued by Central/State Govt. / Student Identity Card with Photograph issued by recognized School or
College for their students / Nationalized Bank Passbook with Photograph / Credit Card issued by banks with laminated
photograph / Unique Identification Card ?Aadhaar?.
 The passenger who is unable to carry print out of e-ticket, may obtain duplicate e-ticket print out by producing PNR/Ticket number
details on Mobile in the form of SMS with Valid Photo Identification Proof to the RSRTC staff available at
Reservation/Enquiry/Booking Window. This is an additional facility provided by the RSRTC to its passengers, but RSRTC is not
bound to provide this facility compulsorily.
 If Senior Citizen availing the concession facility through e-ticket, will have to produce ?Smart Card issued by RSRTC? in original.
 The passengers who are availing concessional facility fails to produce the above mentioned documents will be treated as INVALID
and the passenger will be treated as "Traveling Without Ticket". Photocopy of document is not allowed.
 RSRTC reserves the rights to change/cancel the bus service mentioned in the e-ticket. Due to cancellation of bus services, the
passenger will not be compensating by RSRTC in any condition.
 Passenger will have to pay the fare difference in cash, in case of change of service or revision of fare.
 Cancellation of e-ticket is permitted under the terms and conditions agreed by the passenger while booked the e-ticket.
 For Debit/Credit cards additional surcharge is of 1.2% of the total fare (Inclusive all taxes) and Rs. 10/- per transaction (Inclusive all
taxes).
 If there is any query related with refund, Please send mail to Depot mail Id : rsrtc.cmdlx@gmail.com
 Feel free to write/Lodge Complaints through SMS-

a. BUS NO. <SPACE> COMPLAINT CODE <SPACE> FURTHER COMPLAINT DETAILS IF NECESSARY
b. Complaint/Feed backs codes are
TICKET NOT GIVEN TO THE PASSENGER : 1 RFID CARD NOT ACCEPTED : 5
CONDUCTOR MISBEHAVIOR : 2 RASH DRIVING : 6
DRIVER MISBEHAVIOR : 3 SKIP STAGE : 7
SHORT DESTINATION TICKET : 4 SATISFY WITH THE SERVICE (POSITIVE) : 8
c. Send Complain SMS to 97990-11100
d. Example:
i. IF TICKET NOT GIVEN TO WRITE - RJ14PA1234 <SPACE>1 and SEND to 97990-11100
ii. IF MISBEHAVIOR TO WRITE- RJ14PA1234 <SPACE> 2 <SPACE> NAME OF CONDUCTOR and SEND to 97990-11100
Wish You Happy Journey
For more detail visit us @ http://rsrtc.rajasthan.gov.in Send your support e-mails to: rsrtchelpdesk@gmail.com

Note : Please do not reply back to this mail. This is sent from an unattended mail box. Please mark all your queries /
responses to rsrtchelpdesk@gmail.com

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