How to reinstall drivers in the correct order

After manually reinstalling the Microsoft Windows operating system on your Dell laptop or
desktop, you must also reinstall the Dell device drivers and applications in the correct order for
your computer to work properly.

 Note: We recommend that you print this list for reference while you’re in the
process of reinstalling drivers.

Installing Drivers in the Correct Order

1. Go to the Dell Drivers and Downloads (//www.dell.com/support/home) page.
2. Enter your Service Tag or select your computer from a list of Dell products.
3. Click the Arrow next to the driver category to expand the list of available drivers and
applications.
4. Next to the version you wish to install, click Add to My Download List.
5. Download and install the drivers in the following order:

Driver or application name Category What it does

1. Dell System Software System Utilities Provides critical updates and

patches for the operating
system.

2. Chipset driver Chipset Helps Windows control

system board components
and controllers, such as USB
ports and other internal
components.

3. PCMCIA and/or Smartcard Security Enables PCMCIA and

drivers Smartcard slot capability.

4. Intel Matrix Storage Manager Serial ATA The Intel storage driver is
only applicable to Intel
chipset computers.

5. Audio driver Audio Enables and enhances the

audio controller.

6. Video driver Video Enhances video performance.

 7. Network interface card or Network Enhances the network
Ethernet drivers controller for internet or
network access.

8. ControlPoint System Control Point The Dell ControlPoint (DCP)

Manager, ControlPoint Security controls power management
Manager, and ControlPoint for some Dell Latitude
Connection Manager laptops. ControlPoint System
Manager controls power
 Note: This driver is management and ambient
only needed for light sensor settings,
some Latitude ControlPoint Security
laptops, and Manager controls security
depending on your features, and ControlPoint
system Connection Manager controls
configuration, you wireless connection profiles.
might not need to
install all three
parts

9. Dell Quickset Application Controls power management

and ambient light sensors.

10. Wireless network drivers Network Enables and enhances the

wireless network controller.

11. Bluetooth drivers Network Enables and controls

Bluetooth connectivity.
 Note: If this driver is
not available, then
your computer
doesn't have
Bluetooth
capability. Continue
to the next driver on
the list.

12. Mouse, keyboard, touchpad Mouse, Keyboard & Input Enhances pointing device
and input device drivers Devices features.

13. Intel vPro or AMT (if Chipset Enhances system

available) manageability.
 14. Dell wireless mobile Network Enables wireless broadband
broadband card drivers (if connectivity.
available)

15. Modem drivers (if available) Modem/Communications Allows dial-up capability.

16. Dell Digitech touch screen Mouse, Keyboard & Input Enables touch screen input on
driver (if available) Devices select Dell laptops.

Article ID: SLN148687

Last Date Modified: 08/16/2016 05:00 AM