IMEI Label harmonisation

for Customer Care

Europe
January 2018
Table of content
Purpose
Observation on actual situation
Changes
Scope of products
Label selection for Smartphones and Tablets
Label selection for Feature Phones
Label selection for SCD
Label selection for Wearables
Labels Templates
Exception
Support
Purpose
The purpose of this process is to reduce and optimize the number
of labels used in repair centers
 Observation on actual situation
The number and diversity of label is today a real challenge for RSH and RC management
Changes
The change consists in using from now on, 1 universal Label size per product type

Breakdown of product type as follow:

• Smartphones & Tablets
• Feature phones
• Smart Connected Devices (routers & data-cards) products
• Wearables products
Scope of products
Deployment of this new process will start with the following 2017 NPI
products :

NPI YEAR FACTORY TYPE Model UniQName Label size

2017 ODM in house SMART-ENTRY 4049D P_4049D 22x27 mm

2017 ODM in house SMART-ENTRY 4049X P_4049X 22x27 mm

2017 ODM in house SMART-ENTRY 5011A P_5011A 60.73x69.58 mm

2017 In house SMART-ADVANCE 7071D P_7071D 52x26.7+52x1.5 mm

2017 In house TABLETS 8262 P_8262 50x12.5 mm

2017 In house WATCH MT30 P_MT30 23x13.5 mm

2017 …. …. …. …. ….
2017 …. …. …. …. ….
 Label selection for Smartphones and
Tablets
NPI YEAR FACTORY TYPE Model UniQName Label size

2017 ODM in house SMART-ENTRY 4049D P_4049D 22x27 mm

Part Number: CPE000166AC0
2017 ODM in house SMART-ENTRY 4049X P_4049X 22x27 mm

2017 ODM in house SMART-ENTRY 5011A P_5011A 60.73x69.58 mm

2017 In house SMART-ADVANCE 7071D P_7071D 52x26.7+52x1.5 mm

2017 In house TABLETS 8262 P_8262 50x12.5 mm

2017 …. …. …. …. ….

Part Number: CPE000203AC0

27×22+11×1.5+16×1.5 mm
Comment:
Be ware of sub IMEI label
 Label selection for Feature Phones

NPI YEAR FACTORY TYPE Model UniQName Label size

2017 ODM FEATURE-ENTRY 1066G P_1066G 34.1x15.4 mm

2017 ODM FEATURE-ENTRY 1066D P_1066D 34.1x15.4 mm

2017 ODM …. …. …. ….

Part Number: CPE000230AC0 / 16,5*15,6

 Label selection for SCD

NPI YEAR FACTORY TYPE Model UniQName Label size

2017 ODM …. …. …. ….

2017 In House …. …. …. ….

Part Number: CPE000166AC0

 Label selection for Wearables

NPI YEAR FACTORY TYPE Model UniQName Label size

2017 In House WATCH MT30 P_MT30 23x13.5 mm

2017 In House …. …. …. ….

Part Number: CPE000402AC0

23x13,5+23×1.5 mm
Labels Templates
The new templates are available into the model’s folder (RSH DL center):
http://rsh.a-novo.com/user.php
Exception
Some labels cannot be substituted as they contain important
information/Warnings as illustrated on the pictures below
For those cases, please keep ordering the original labels
Support

Should you need further information or support, please feel free to contact
us via OTRS system:

http://alcatel-ticketsite.anovo.com:8000/otrs/customer.pl
THANK YOU