Académique Documents
Professionnel Documents
Culture Documents
EXPERIENCE SKILLS
● Podcast Production
The Geekiary, thegeekiary.com — C
ontributor ● Social Media
FEB 2019 - PRESENT Management
- To date has completed 6 entries including episode reviews, ● and Marketing
celebrity interviews and movie interview/review hybrids ● Graphics and Branding
- Promotes content via social media
https://thegeekiary.com/author/s
PROJECTS tickykeys
Talent Interviews —
t hegeekiary & BHAD Podcast
Secured and produced interviews with Charlie Sanders, Maxwell
Hamilton, Haley Webb, Michael Fjordbak, Ciera Payton and several more.
I’m always looking for new stories to share.
5317 ½ La Cresta Ct | Los Angeles, CA 90038 | (402) 202-0449 |stacey.goodlett@gmail.com
EMPLOYMENT HISTORY
Office Associate II, UNMC College of Allied Health via Kelly Services, Omaha, NE
|01/2019 – Present
- Provide administrative support directly related to the Dean’s and Vice Deans’ office
- Assist multiple members of the CAHP’s Dean’s executive team by managing calendars, planning meetings,
organizing travel, and coordination foundation and alumni duties
- Ordering and maintaining levels of commonly used office supplies or specialty items such as personalized stationary
or department specific marketing items
- Collaboratively work with other staff to ensure multi-level communications between overlapping organizations is
done efficiently and effectively
- Moved from being providing support to the Deans’ offices to Managing the Dean himself.
- Office Coordinator for the Physician’s Assistant program.
LinkedIn Customer Solutions Specialist, LinkedIn via Avispa, Omaha, NE
|04/2018 – 12/2018
- Processed user support requests primarily via email
- Assisted w/Security Operations Tickets including Inaccurate Profile, ID Verifications, Company Pages and more
Office Manager/ IT Coordinator, REDiTECH via Celebrity into Direct Hire, La Vista, NE |05/2017 – 04/2018
- Created service tickets from incoming calls, emails, voicemails and walk in requests
- Provided Tier 1 Support for minor technical issues
- Updated and monitored queue activity using CRM/Ticket Management System
- Liaised between technological staff and our clients ensure clear communications
- Produced and maintain operating procedures for company vehicle pool
Data Reconciliation Specialist, Signature Performance via Kelly Services, Omaha, NE
|11/2016 – 04/2017
- Processed, posted and balanced payment batches in limited time frame for DoD Medical
- Assisted with employee incentive initiatives
- Verified tax information ensuring compliance for quarterly reports
- Updated Excel worksheets and provided weekly reports for updated certificates on file
- Contacted clients to ensure accuracy of information on file
Project Coordinator/Analyst, International Monetary Fund via Randstad - Washington, DC
|10/2013 – 5/2015
- Created training guides, and support-based FAQ’s for internal and external clients.
- Managed Mission & Loaner Services, providing users going on int’l missions with necessary equipment. Managed
MLS calendar for user and loaner computer configuration.
- Coordinated software licensing and delivery system for physical assets.
- Updated PeopleSoft and SharePoint records. Provided setup for move to Service NOW support platform.
- Provided Tier 1 support via phone, webchat, ticketing system and in-person.
Media Services Coordinator, Discovery via Yoh into Randstad Direct - Silver Spring, MD
|01/2011 – 07/2013
- Fulfilled requests for media from internal and external clients by processing duplication, international reversions and
digital encode orders.
- Liaised between our clients and technical departments.
- Trained new hires in department and company protocol.
5317 ½ La Cresta Ct | Los Angeles, CA 90038 | (402) 202-0449 |stacey.goodlett@gmail.com
Night Audit Manager, Courtyard by Marriott - Silver Spring, MD
|08/2010 – 01/2011
- Settled and reported business day finances for the hotel and restaurant.
- Managed small staff (security and maintenance) to ensure safety of our guests and ourselves.
- Resolved any overnight customer issues and concerns.
Webs Product Specialist, Webs.com - Silver Spring, MD
|08/2009 – 08/2010
- Created community-based forum solutions and provided materials for users to provide support to each other.
- Assisted users in creating their websites and using search engine optimization, social media and Webs products to
enhance their online exposure.
- Assisted in creating and monitoring promotional contests for our users.
Customer Support Associate, PayPal – La Vista, NE
|10/2007 - 03/2009
- Provided customer support via email and phone to resolve issues and promote PayPal products.
- Promoted to fraud department, investigated transactions to maintain the safety of the online community.
Front End Admin, Embassy Suites – Lincoln, NE
|9/2000 - 10/2009
- Completed assignments in Reception, Reservations, Front Desk, Night Audit, and Sales Administration.
- Part of We Care committee acting as a liaison between management and staff.
- Organized and executed monthly employee and guest pep rallies including advertising sales, catering and budget
maintenance.
5317 ½ La Cresta Ct | Los Angeles, CA 90038 | (402) 202-0449 |stacey.goodlett@gmail.com
ADDITIONAL SKILLS
- Advanced proficiency in Microsoft Office Suite including Word, Excel, Outlook and PowerPoint. Internet
Explorer, Firefox, Google Chrome, Google Docs and Wordpress.
- Extensive Experience with Citrix, Oracle, Auto-task and several backend CRM systems
- Created and produce my own entertainment podcast with steady user growth and social engagement.
- Contributor to TheGeekiary.com an entertainment website
- Increasing skill with University based programming such as RedCap, Canvas, ExamSoft, Zoom and doodl.
- Decades of customer service with a focus on conflict resolution, customer retention and employee incentive
EDUCATION
University of Nebraska – Lincoln, NE
College of Computer Sciences, Lincoln, NE
REFERENCES
Kyle P Meyer, PhD, MS, PT – Dean – University of Nebraska Medical Center
402-559-5903
kpmeyer@unmc.edu
Kim Corum – Administrative Associate II, Vice Chancellor – University of Nebraska Medical Center
402-559-6300
kim.corum@unmc.edu
Juanita Page – Programming Manager, International Programming – Discovery Communications
301-275-2930
juanita.m.page@gmail.com