Vous êtes sur la page 1sur 11

5/17/2019 Who We Are | Rockend

Who we are
We are an Australian company, founded by Tony Maple-Brown in 1979.

We have been setting the agenda in the real estate technology space for almost forty years. Since our
inception, we have been leading the real estate software category for both property management and
strata management.

Today, fty- ve percent of Australian rental properties and forty percent of strata lots are managed on
Rockend software. In an industry where legislation can drastically vary across state, we were the rst
Property Management Software company to have a truly national presence in the 90’s, before expanding
regionally into New Zealand in 2004.

Throughout the years, we have been consistently recognised for the outstanding quality of our service,
support team, and leadership by the Customer Service Institute of Australia (CSIA). In a world that is
increasingly digital, and through the development of our property and strata management solutions, we
remain committed to providing an enjoyable property experience for everyone Live Chat

https://www.rockend.com/who-we-are 1/11
5/17/2019 Who We Are | Rockend

What continuously sets us apart from others, is our relentless culture of innovation – both in how we instill
Please select a product
a customer advocacy way of working among our workforce, but also in the way we service more than
50,000 users every day. REST Professional
STRATAMaster
leSMART
PropertyTree

40 years experience
40

50,000+ users use Rockend software everyday

50-strong award-winning support team

250 sta in Australia and New Zealand

We train thousands of property and strata professionals every year.

$11b in rent have transacted through our cloud software, Property Tree

Live Chat
https://www.rockend.com/who-we-are 2/11
5/17/2019 Who We Are | Rockend

Through innovative technology and a


Please select a product
REST Professional
customer-centric culture, Rockend aims at
STRATAMaster

creating enjoyable property experiencesleSMART for


all. PropertyTree

Our recognition and awards

Live Chat
https://www.rockend.com/who-we-are 3/11
5/17/2019 Who We Are | Rockend

Please select a product


REST Professional
STRATAMaster
leSMART
Awards-Winning Customer Service
PropertyTree
We are a Customer Service Institute of Australia (CSIA) Certi ed
Organisation winner of the 2018 Customer Service Organisation of the
Year and 2018 Service Excellence- Medium Contact Centre.

Our guiding behaviours


We are a talented group, who share a common vision and enjoy working in an open, collaborative and
challenging environment. Our team are supportive and open-minded, we like to question, challenge and
have a voice, while working with leading technologies.

Through our guiding behaviours highlighted below, we are committed to never losing sight of what the
customer really wants and acknowledge that a great employee experience makes a great customer one
too!

Live Chat
https://www.rockend.com/who-we-are 4/11
5/17/2019 Who We Are | Rockend

Please select a product


REST Professional
STRATAMaster
leSMART
Play Fair PropertyTree

Care

Talk straight

Be Curious

Get Stu Done

Live Chat
https://www.rockend.com/who-we-are 5/11
5/17/2019 Who We Are | Rockend

Please select a product


REST Professional
STRATAMaster
leSMART
PropertyTree

“Rockend is the name of a house - now a


restaurant - in Punt Road, Gladesville. My

Rockend great great grand mother, Emily Mary Barton,


lived at this house for 40 years. She is best

Cottage remembered as the grandmother of Banjo


Patterson who lived at Rockend in the 1870s
while studying at Sydney Grammar School.”

Tony Maple-Brown, Rockend founder

A short history of Rockend


Rockend was established in 1979 by Tony Maple-Brown. In the early years the company worked on a
range of general accounting solutions before focusing on property and strata management applications.

The rst o ce was established in the small shipyard suburb of Waverton, on the north of Sydney
Harbour. In 2010, Rockend launched Australia's rst true cloud based property management solution,
Live Chat
https://www.rockend.com/who-we-are 6/11
5/17/2019 Who We Are | Rockend

Property Tree.
Please select a product
Today Rest Professional, Strata Master, File Smart and Property Tree are used every day by over 50,000
property and strata management professionals throughout Australia and NewREST Professional
Zealand.
STRATAMaster
An industry leader, Rockend still remains focused on delivering the best products and support available to
leSMART
the property sector. Our reputation, growth and ongoing success stems from thePropertyTree
quality of our people, a
diverse team with extensive industry experience and the support of our clients.

Our history and milestones

Founded
1979

First accounting
1987 solution specially
for developers

1993 Strata Master is


developed

Live Chat
https://www.rockend.com/who-we-are 7/11
5/17/2019 Who We Are | Rockend

1998 Rest Professional


is launched Please select a product
REST Professional
STRATAMaster
leSMART
Strata Master for
2002 Windows is
launched
PropertyTree

Live Chat
https://www.rockend.com/who-we-are 8/11
5/17/2019 Who We Are | Rockend

Please select a product


REST Professional
STRATAMaster
leSMART
PropertyTree

Live Chat
https://www.rockend.com/who-we-are 9/11
5/17/2019 Who We Are | Rockend

Please select a product

A property software company that’s big enough REST


to deliver and
Professional

small enough to care. STRATAMaster


leSMART
PropertyTree
Book a demo

Products
Property Tree
Rest Professional
Strata Master
File Smart
Real Benchmark

View all products

Live Chat
https://www.rockend.com/who-we-are 10/11
5/17/2019 Who We Are | Rockend

Solutions
Please select a product
Real Estate Agencies
REST Professional
Strata Management
Property Owners
STRATAMaster

Resources leSMART

Training and Webinars PropertyTree


Support
Blog
About us
Who we are
Careers at Rockend
Contact Us

Copyright © 2018 Rockend Pty Ltd. All rights reserved.


   
Privacy Policy | Terms of Use

Live Chat
https://www.rockend.com/who-we-are 11/11

Centres d'intérêt liés