Harish K

+91 9160328631
Email: harish.sfdc5@gmail.com

Professional Summary:
 Around 3+ years of extensive experience as a Salesforce.com CRM and Force.com platform
Developer and Administrator.
 Experience in Batch Processing (Batch Apex) with scheduling (Manual & Automated).
 Extensive experience in writing Test classes and Test Coverage for all the apex classes designed.
 Experience in SFDC Integration using REST API web services integrations.
 Experience in designing custom and junction objects, look-up and master-detail relationships,
pick lists, custom fields, page layouts and custom tabs.
 Expertise in Salesforce.com CRM, Force.com, Apex Classes, and Apex triggers, Visual force,
Force.com API, SOQL and SOSL.
 Experience in customizing standard objects, creating roles and Profiles and configured the
permissions based on the organizational hierarchy.
 Designed custom Formula Fields, Validation Rules, Field Dependencies, Workflows, Approval
Processes, Page layouts and search layout.
 Implemented security and sharing rules at object, field, and record level for different users at
different levels of organization, also created various profiles and configured the permissions
based on the organizational hierarchy.
 Good knowledge of Organization Wide Defaults (OWD).
 Experience on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming
language, Visual Force.
 Experience in deployment process using change sets, and using force.com IDE
 Hands on experience in implementing security and sharing rules at Object, Field and Record levels
for different users in the organization.
 Experience in web technologies like HTML, CSS and JavaScript.
 Having an knowledge on lightning experience, and developing lightning components.
 Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility.
 Self-motivated capable of rapidly learning new technologies and processes and successfully
applying them to projects and operations.
 Excellent communication and interpersonal skills. Ability to work effectively working as a team
member as well as an individual.

Technical Expertise:
SalesForce.com
Web Technologies
Apex, Visual Force, SOQL, SOSL, Triggers, Custom Objects, Data migration,
Record Types, Workflows, Integration and Force.com IDE.
HTML, CSS, JavaScript

Education Qualifications:
 MCA from SVU University in 2014.
Work Experience
 Currently working for TCS as Sales force Developer.

Professional Experience:
Online Retailer, UK Jan 2017 – Till Date
SalesForce Developer/Administrator/Rest API Integration
Description

Online Retailer uses sale force as a centralized org to manage sales activities and to increase sales
by analyzing the customer data of opportunities and order information. Customer information is being
created from different sources like web-to-lead, Magento and Piwik. And doing sales automation.

Responsibilities:
 Used Sales Force Automation for Sales Lead Management, Opportunity Management, Account
and Contact Management and Workflow.
 Created Workflow Rules, Approval Process, Validation Rules.
 Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
 Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and
groups.
 Modifying Page layouts and setting the Record Types.
 Defined lookup and master-detail relationships on the objects and created junction objects to
establish connectivity among objects.
 Manage page layouts, fields, and system interface/capabilities.
 Maintenance of data entry standards & data integrity process.
 Configured Web to Lead Process, to capture online leads and lead management.
 Experience with maintain user roles, security and profiles.
 Create and manage workflow rules, field updates and email alerts.
 Involved in Mass imports and exports of data
 Developed and configured various Reports and Report Folders for different user profiles based on
the need in the organization.
 Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the
application.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force
Data loader, HTML, Java Script, Workflows, Reports, Force.com, SalesForce.com sandbox.
Humana Inc. USA Aug 2015 – Dec 2016
SalesForce Developer/Administrator
Description

Humana Inc. is a Kentucky-based for-profit health insurance company. Humana Inc. offers health
coverage across US. They provide variety of insurance products including small business, large employer
groups & individuals. They manage insurer profiles & their history of payments with around 500
salesforce licenses.

Responsibilities:

 Participated in Job Application Design sessions involving Business Users and Sponsor groups to
analyze and understand the business requirements.
 Configuration, development and customization of complex environments.
 Worked with various sales teams to develop project implementation and developed plans
including user interfaces.
 Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex
Batches, Apex Classes and Apex Triggers.
 Thorough understanding of Salesforce.com Governor Limits with an ability to optimize code to
respond within the limits.
 Worked on Scheduling Apex jobs for processing large records and handling exceptions in Apex.
 Developed Complex Apex Batch Jobs for updating the accounts daily basis and monthly basis.
 Maintained user roles and profiles, security settings, access settings etc. (User Profiles, Role
Hierarchy, Sharing Rules and Security).
 Worked with Chatter which helps the users to communicate with the organization easily and
quickly.
 Created reports and dashboards to follow up the leads and opportunities generated.