Enabling Business Processes

with SAP ERP

Foundation for Your Success in the Midmarket

Tommy Teoh
Services Director, ObTech Asia Pacific Sdn Bhd
Agenda

The Best Fit to Build a Best Run Company

ERP Investment Challenges

SAP Business All-in-One

ObTech VertiCore
How Can You Be A “Best-Run” Business?
How Can You Be A “Best-Run” Business?
How Can You Be A “Best-Run” Business?
SAP: Where Transparency Meets Efficiency
Solutions Built To Fit Your Needs, Designed To Help You Grow
ERP Investment Challenges
Common pain points faced by most organisations

Don’t differentiate between software and implementation

service

Have small IT budget

Need quick & tangible benefits

Demand high quality solution individually tailored to their needs

Require industry- or regional-specific solutions

Have limited project resources

Are worried about long and painful implementations

Need a solution that can grow with their business
Typical ERP Solution Options
3 most common options and approaches
SAP Business All-in-One
… more than “just” software
 Introduction to SAP Best Practices

SAP Best Practices are packages providing preconfigured business processes and project
accelerators to streamline customer implementations.

Adjustments Adjustments
Time and Cost
within project Savings within project

SAP Best
Practices

Standard Standard
System System

Traditional With SAP

project Best Practices
 Evolution of SAP Best Practices

Preconfigured Systems Industry specific Best Practices

Configuration Transport
Test Catalog for Master Data
Fast Installation – little Flexibility
(New Customers, First Prototypes First Delivery First Customer Project
empty Systems) 1995/1996 Q4/1997 1998

Technical Add-on
Master Data replicated (Backend)
Cross Industry
Role based approach Best Practices
More Flexibility, Adaptation to End 2000
existing (Backend)-
(Backend)-Systems

Best Practices for Building Blocks

Technical Add-on
mySAP All-in-One Role based approach
High Flexibility, Adaptation to
Since Dec 2002 existing (R/3) Solutions

SAP Best New Technical Design

Separation Content – Technical
Practices Framework
OneStep Installation
2005
High Flexibility, Fast Installation

How to combine Usability and Re-usability?

 Current Global SAP Best Practices Portfolio
Expanded versions to meet your industry and geographic needs

Industries Cross Industries Components Country Baseline Versions

• Automotive • Baseline Package • SAP ERP • Argentina • Mexico

• Chemicals • CRM • SAP NetWeaver • Australia • The Netherlands
• Consumer Products • Business Intelligence • SAP CRM • Austria • New Zealand
• Discrete Manufacturing • Supply Chain Management • SAP GRC Access • Belgium • Norway
• Engineering, Construction & • Enterprise Portals Control • Brazil • Peru
Operations • Human Capital Management • SAP GRC GTS • Canada • Philippines
• Metallindustrie • Global Risk and Compliance • SAP NetWeaver • Chile • Poland
• High Tech • Corporate Performance Business • China • Portugal
• Industrial Machinery Management Intelligence
• Colombia • Romania
& Components • International Accounting • SAP Supply Chain
Management • Croatia • Russia
• Logistic Service Providers Standards • Czech Rep. • Serbia & Mn.
• Media • SAP NetWeaver
Portal • GCC countries • Singapore
• Mining • Denmark • Slovak Republic
• … And more
• Pharmaceuticals • Finland • Slovenia
• Primary Steel • France • South Africa
• Professional Services • Germany • Spain
• Public Sector • Greece • Sweden
• Retail • Hong Kong • Switzerland
• Wholesale Distribution • Hungary • Thailand
• Utilities • India • Turkey
• Italy • U.K.
• Japan • United States
• Korea • Venezuela
• Malaysia
How ObTech delivers “clarity” to your ERP Investment?
Making SAP Affordable and Cost-effective
“Design to Order”
Investment
“Repeatable
Processes”
“Reusable
components”

“Off-the-shelf

Adjustments
within project
Adjustments
within project
Adjustments
within project
Template
SAP Best Specification
Practices SAP Best
Practices 2009
Standard Standard Standard
System System System
52+ Weeks 24 – 52 Weeks 12 – 16 Weeks Time
1992 - 1999 2000 - 2003 2004 - current

Leverage the industry experience from 1000’s of implementations

ObTech VertiCore Template Solution
Qualified SAP Business All-in-One packages

SAP All-in-One Packaging

Partner

ASAP Focus Approach

Safe, Predictable, Affordable

Implementation Package

Customer
Implementation Experience Built-in

S SAP Best Practices

A Industry Processes Built-in

L
E
S SAP ERP
Industry Functionality Built-in

& MARKETING
 ObTech VertiCore Packages
Built on foundation of SAP Business All-in-One solutions

SAP Business All-in-One solutions combine SAP Business Suite, SAP Best Practices and Partner
services into a single, affordable solution that enables a fast time to benefit.

SAP SAP and Business Customer

Partners

Human
Human Benefits
Resource
ResourceAdministration

Financial Financial Global Risk &

Cost Mgmt Cost Mgmt
Solution Mgmt
Implementation
Mgmt Compliance
Development Order to Available to Channel
Order to Available to Fulfillment
Fulfillment Cash Promise Mgmt
Cash Promise
Demand
Financial
PurchasingManufacturing
Purchasing ManufacturingSettlement
Settlement & Supply
Financial Mgmt
Purchasing Manufacturing Settlement Planning
Mgmt

SAP Business SAP Best Packaged Individualized

Suite Practices Solution Customer
Solution

SAP All-in-One with Customer

SAP
Template Packaged Specific
Core Solution
Solution Configuration
ObTech VertiCore Packages
Solid foundation for the SAP Business All-in-One solutions

for for Industrial

Consumer Machinery &
Products Components
Goods

for High Tech- for High Tech-

Semiconductor Medical Devices
VertiCore High-Tech Semiconductor Template
Predefined scenarios readily enabled by the template

 Forecast-to-Stock
 Order-to-Cash
 Procure-to-Pay
 Finance
 Controlling
 Service Management
 Quality Management
 Batch Management
 Engineering Change Management
 Integration Processes
VertiCore High-Tech Semiconductor Template
Examples of Forecast-to-Stock Scenarios

Key Business Scenarios:

PFD11038 PLM – Prototype Development
PFD11039 ECM for CTO Production
PFD11040 Make-To-Stock Production with Production Version
PFD11041 CTO – Production with Variant Config and Assembly Processing
PFD11028 Engineering Change Management
PFD11029 Planning and MRP Execution
PFD11030 Production Execution Normal
PFD11033 Production Goods Receipt
PFD11034 Sales and Operations Planning
PFD11035 Production Execution Rework In-Process
PFD11036 Production Execution Rework Procured Or Manufactured Parts
VertiCore High-Tech Semiconductor Template
Examples of Procure-to-Pay Scenarios

Key Business Scenarios:

PFD10049 RFQ, Vendor Quotations and Contract Maintenance
PFD10050 Procurement of assets
PFD10051 Procurement of stock materials
PFD10052 Procurement of expense materials
PFD10053 Procurement of general services
PFD10054 Procurement Approval Process
PFD10055 Return to vendor
PFD10056 Free of Charge Purchases
PFD10057 Goods Receiving Process
PFD10058 Goods Issue Process
PFD10059 Stock Transfer Process
PFD10060 Scrap Process
PFD10061 Physical Inventory Process
VertiCore High-Tech Semiconductor Template
Examples of Order-to-Cash Scenarios

Key Business Scenarios:

PFD10037 Credit Management
PFD10038 Customer Quotation and Contract Processing
PFD10039 Order Fulfillment from Stock
PFD10040 Free goods processing
PFD10041 Free of Charge Samples Order
PFD10042 Credit/debit memo processing
PFD10043 Customer returns
PFD10044 Cross company stock transfer
PFD10045 Cross company Sales Order Processing
PFD11001 Order Fulfillment – Customer Consignment
PFD11002 Order Fulfillment – Make-To-Order
PFD11041 Order Fulfillment – Configure-To-Order with Variant Config
VertiCore Leverages on SAP Best Practices
Addressing 3 critical project pressure points

Components
 Extensive pre-
Cost configuration to set up
Pragmatic
methodology a) the complete system
landscape
b) end-to-end business
scenarios
SAP
Best Practices  Detailed documentation
Extensive Proven on settings & processes
documentation pre-configuration

Time Risk  Clear Installation

methodology:
comprehensible step-by-
step approach
ObTech VertiCore with SAP Business All-in-One
5 Key Benefits
 Customer Benefits
Reducing Implementation Timeline and Costs

 Rapid Time to Value Accelerated Implementation

 Proven & Reliable SAVINGS
Safe Shorter
Payback Standard

RETURN ON INVESTMENT
Time
Solution
 Lower Costs
Affordable Accelerate
Time-to-Benefit

 What you see is what you TIME

get


Predictable
Smooth Go-Live
Reduce Initial
£
 Flexible Incremental Investments

Approach ASAP Focus accelerates the implementation process saves time and money,
while minimizing risk and disruption to your business.
“Efficiency is
doing better
what is already
being done”

Peter F. Drucker
(American Educator & Writer)
Paradigm Shift
From “Engineer-to-Order” to “Assemble-to-Order”
The Traditional Approach – “ASK” Model

SAP PLM

SAP SAP SAP

Implementation SRM
ERP CRM

Guide
mySAP.com
SAP SCM

SAP NetWeaver

In the traditional approach starts with a blank page:

 assumes that Blueprinting is a major activity (effort driver) in
projects
 designs the complete solution specifically for ONE customer
 means we accommodate all customer requirements in the
first implementation step
 The Accelerated Approach – “TELL” Model

Implementation
SAP PLM
Guide

SAP SAP
BC SRM
SAP
BC
sets BC
ERP CRM

sets
sets
mySAP.com
SAP SCM

Documents
SAP NetWeaver
and
Configuration

In the accelerated approach starts with a solution:

 Use preconfigured solution relevant to your industry with
predefined documentation as accelerators to the implementation
 Align the current business processes to adopt best practices
whenever possible
 Capture unique customer processes as “Delta” requirements need
to be met
 Take incremental approach with defined implementation roadmap
 Adopt and Extend from Best Practices

Leveraging on Best Practices configuration from Beverage industry and further extend to fit
customer’s delta requirements…

Table: /BEV1/EMLGWDP (Empties Movement Account Customer)

Q1 (+/-) – Delivery Qty Q13 (+/-) – Difference Delivery vs Return = Q1 + Q2 B ZSD006
Q2 (-) – Return Qty ZSD006
Q16 (+/-) – New Balance = Q1 + Q2 + Q6
Q6 (+/-) – Balance
Rental
A Order
NOTE: Actual Empties Update is at the point of
NOTE:
billing Actual Empties
document creationUpdate is at the
and existing point of
billing
billing document creation and existing billing

First week of new month…

cancellation NOTE: ZSD018 also able to
cancellation NOTE: ZSD018 also able to ZSD_EMLOG
generate “Opening” ZCBZ
generate “Opening” ZCBZ
entries
entries
ZSD007
ZSD007

ZSD018
ZSD018 Rental
Empties Update /BEV1/ Billing VBRK
Empties
Order Update
Types: Holding
Order Types: EMLGBSD
Filling
During the month…

ZCBZ
ZCBA, ZCBM, ZOR, “Closing”
ZCBA,
ZRE, ZCBM,
ZRT, ZOR,
ZBV1,
ZRE,ZBV3,
ZRT, ZBV4
ZBV1, ZEMMVTLOG
ZBV2, BSID ZSD008
ZBV2, ZBV3, ZBV4 /BEV1/ ZSD008
EMLGBWDP Advance
ZSD014
ZSD014 Rental
ZEMMVTCLR ZSD_EMLOG
Clearing
Holding BSAD
Clearing
ZEMMVTOPN

ZSD015
ZSD015 /BEV1/
VF31
VF31 B
EMLGBSD Print Rental
Holding
ZEMMVTAGE Invoice
Ageing

/BEV1/ Rental
Rental
Rental
EMLGBWDP Invoices
Invoices
Invoices
Printout

End of month…
A Rental Billing
Rental Billing
Processing
B
Processing

Customer Delta Requirements

Today’s New Reality & Challenges
The context in which businesses operate today

Business Network Economic

Transformation Volatility

Sustainability

Rising Consumer Proliferation of

Power Global Regulation
 Challenging Aspects of Growth
The Double-Edged Sword

1. Increasing number
of Customers

New markets

New geographies

New business practices

5. Increasing pressure 2. Increasing product and

on financial resources technology portfolio size
“Midsized Companies

Finance growth
New product releases
are nothing if not growth-

Manage and retain talent
New technology platform
oriented.”

M&A, Joint Ventures
Need service infrastructure
Economist Report
“Thinking Big”

4. Increasing 3. Increasing presence

operational complexity in global markets

Higher volumes
New competitors / suppliers / regulations

More suppliers
Need local knowledge / business operations
visibility

New operating model

Source: Thinking big- Midsize companies and the challenges of growth, Economist Intelligence Unit
 SAP Business All-in-One Solution Differentation

Industry Experience built-in Adapt to Changing Compliance

Wider Business Process Broader Analytical Insight
Coverage
International Capabilities
Business Process Platform
Supports Extensibility Enhanced Configurability
Comprehensive Adaptable

The Innovation of
SAP All-in-One Solution
Predictable
Easy
Cost of
to Use
Ownership

Pre-Configured Business Guided Procedures

Scenarios
Contextual Help
Clear Enhancement Path
New Intuitive User Interface
Implementation Tools and
Methods Role-based Navigation
Source: SAP Analysis of Industry Analyst Reports and Market Information
 A Roadmap to Future Growth

Start Fast & Low Cost - Grow Into a broader Solution Over Time
As your business Dictates

“Deploy as you grow” approach

to enrich your solution

Enrich your processes with

next generation offerings: e.g.
SAP‘s Enterprise Service-
Oriented Architecture (ESOA)
Leverage your processes
with further SAP ERP
capabilities

Start with the SAP Business All-in-One Solution

and meet your core business processes
Seeing Your Way “Clear” in the New Reality
 Gartner’s Top 10 Priorities in 2009
Business and Technology

Rank Top 10 Business Priorities Top 10 Technology Priorities

1 Business Process Improvement (4th year running) Business Intelligence
2 Reducing Enterprise Costs Enterprise Applications (ERP, CRM, Others)
3 Improving Enterprise Workforce Effectiveness Servers and Storage Technologies
4 Attracting and Retaining New Customers Legacy Application Modernization
5 Increasing the use of Information/Analytics Collaboration Technologies
6 Creating New Products/Services (Innovation) Networking, Voice and Data Communications
7 Targeting Customers and Markets more Technical Infrastructure
Effectively
8 Managing Change Initiatives Security Technologies
9 Expanding Current Customer Relationships Service-oriented Applications and Architecture
10 Expanding into New Markets and Geographies Document Management

CIOs expect to: “Invest in business intelligence applications and information consolidation in order to
raise enterprise visibility and transparency, particularly around sales and operational performance.
These investments are expected to pay extra dividends by responding to new regulatory and financial
reporting requirements.”
Source: Extracted from Gartner 2009 CIO Survey
Thank you!