6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!!

| Air Ticketing ( GDS)

Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!!

GALILEO BASIC TRAINING COURSE

INTRODUCTION

ACCESSING THE SYSTEM

SIGN ON SON/ZXX
SIGN OFF SOF
CHANGE AREA S<AREA>
CHECK FOR ACTIVE WORKING OP/W*
AREA
CORRECT DOUBLE SIGN ON OR SAI/XXXX
ERROR IN SIGN ON

ENCODE AND DECODE

COUNTRY .LE<COUNTRY NAME> .LD<COUNTRY

CODE>
AIRLINES .AE<AIRLINE NAME> .AD<AIRLINE
CODE>
CITY .CE<CITY NAME> .CD<CITY CODE>
DISPLAY DETAILED RECORD .AR<AIRLINE CODE>
AIRPORT INFORMATION .CR<CITY CODE>
DISPLAY ALL COUNTRY DIVIDED .RD
INTO REGIONS
DISPLAY ALL THE STATES OF THE .RD<COUNTRY CODE>
COUNTRY

GIS (GALILEO INFORMATION SYSTEM)

DISPLAY CHAPTER INDEX GG*

DISPLAY CHAPTER BY NUMBER OR GC*50 OR GC*CURRENCY
NAME
DISPLAY PAGE OF CURRENT GP*20
CHAPTER

RELAY

COMPANION
RESPONSE CAPTURE

LOCAL TIME
DISPLAY LOCAL TIME @LT
LOCAL TIME OF SPECIFIC CITY @LT<CITY CODE>
LOCAL TIME ON SPECIFIC DATE @LT<CITY CODE><DDMMMYY>

MAPS
DISPLAY MAPS C*MAP/<COUNTRY NAME>

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 1/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

DISPLAY CURRENCY
DISPLAY CURRENCY AND FBT*
COUNTRY CODE
DISPLAY CURRENCY BY COUNTRY FBT*NP
CODE
CURRENCY CONVERSION FZI<CURRENCY CODE><AMOUNT>
<CURRENCY CODE>

TIMETABLE

CONVERT DISPLAYED TT
AVAILABILITY TO TIME TABLE
DISPLAY
TIMETABLE FROM TODAY TT<CITY PAIR>
TIMETABLE FOR SPECIFIED TT<DATE><CITY PAIR>/<CARRIER
CARRIER AND DATE CODE>
CHECK RETURN TIME TABLE ON TTR/<CARRIER CODE
SPECIFIC AIRLINE

MINIMUM CONNECTING TIME

DISPLAY FILL IN FORMAT FOR
MINIMUM CONNECTING TIME DCT
DISPLAY MINIMUM CONNECTING
TIME DCT<CITY CODE>
DISPLAY ROUTING FROM ONE
PLACE TO ANOTHER DCP<CITY PAIR>

AVAILABILITY
GENERAL AIR AVAILABILITY A<DATE><CITY PAIR>
CARRIER SPECIFIC AIR
AVAILABILITY A<DATE><CITY PAIR>/<CARRIER CODE>
CARRIER SPECIFIC AIR
AVAILABILITY THROUGH DIRECT
ACCESS A<DATE><CITY PAIR>*<CARRIER CODE>
AVAILABILITY THROUGH DIRECT A<DATE><CITY PAIR>.<VIA CITY>*
ACCESS VIA SPECIFIC CITY <CARRIER CODE>
FOR MORE CLASSES A@#<LINE NO>
FOR 1 DAY LATER A#1*<CARRIER>
FOR 1 DAY BEFORE A-1*<CARRIER>

SELLING SEGMENT
0<NO. OF SEATS><CLASS OF SERVICE>
SELL SEATS <LINE NO>
SELL SEATS ON CONNECTING 0<NO. OF SEATS><CLASS OF SERVICE>
FLIGHTS IN SAME CLASS <LINE NO>*
0<NO. OF SEATS><CLASS OF SERVICE>
SELL SEATS ON CONNECTING <LINE NO><CLASS OF SERVICE><LINE
FLIGHTS IN DIFFERENT CLASS NO>
0<CARRIER CODE><FLIGHT NO.>
<CLASS><DATE><CITY PAIR>NN<NO. OF
DIRECT SELL PAX>
0<CARRIER CODE><FLIGHT NO.>
<CLASS><DATE><CITY PAIR>AK<NO. OF
PASSIVE SELL PAX>
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 2/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

OPEN SELL. 0<CARRIER CODE>OPEN<CLASS><CITY

PAIR>NO<NO. OF PAX>
0<CARRIER & FLT NO><CLASS><DATE>
BOOK SEGMENT WHEN <CITY PAIR>IN
WAITLIST CLOSED <PAX NO>
ARNK OR SURFACE Y

CREATING BOOKING FILE:

NAME FIELD
ONE NAME AND SURNAME N.<SURNAME>/<FIRST NAME><INITIAL>
N.<NO OF PAX WITH SAME SURNAME>
MULTIPLE NAMES AND SAME <SURNAME>/<FIRST NAME>
SURNAMES <INITIAL>/<FIRST NAME><INITIAL>
N.I/<SURNAME>/<FIRST NAME><INITIAL>
CREATE AN INFANT NAME *DOB
N.<SURNAME>/<FIRST NAME>
CREATE A CHILD NAME <INITIAL>*P-C05
GROUP NAME N.G/<NO OF PAX><GROUP NAME>
CHANGE FIRST NAME OF A N.P1@<SURNAME>/<FIRST NAME>
BOOKING FILE <INITIAL>
DELETE SECOND NAME OF A
BOOKING FILE N.P2@
DISPLAY ALL NAME ONLY *N

II) PHONE FIELD

CREATE AGENT CONTACT
NUMBER WITH AGENT'S P.T*<AGENCY NAME><PHONE NO>REF
REFERENCE <REF NAME>
CREATE PAX'S BUSINESS
CONTACT P.<CITY CODE>B*<NAME><PHONE NO>
CHANGE SECOND PHONE ITEM
OF A BOOKING FILE P.2@B*<NAME><PHONE NO>
DELETE SECOND PHONE ITEM
OF A BOOKING FILE P.2@

III) TICKETING FIELD

MINIMUM INPUT TO INDICATE
THAT BOOKING IS TICKETED T.T*
TICKETING TIME LIMIT T.TAU/<DATE>/<TIME>
CHANGE A TIME LIMIT T.@TAU/<DATE>/<TIME>
CHANGE TIME LIMIT TO
TICKETED T.@T*
DELETE TICKETING FIELD T.@

IV) RECEIVED FIELD

CREATE A RECEIVED FIELD R.<NAME>
DELETE A RECEIVED FIELD R.@
CHANGE A RECEIVED FIELD R.@<NAME>

V) END TRANSACTION
END TRANSACTION E
END TRANSACTION AND ER
RETRIEVE PNR

RETRIEVING BOOKINGS
RETRIEVE BF BY RECORD
LOCATOR OR PNR *<PNR NUMBER>
RETRIEVE BF BY NAME *-<SURNAME>/<NAME>
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 3/9
6/13/2019
RETRIEVE BF BY INFANT NAME
RETRIEVE GROUP BF
REDISPLAY BOOKING FILE ONLY
REDISPLAY ALL HIDDEN DATA
OF BF
BF LIST ON SPECIFIC DATE
BF LIST ON SPECIFIC DATE AND
SPECIFIC CARRIER
OPTIONAL FIELDS:
OTHER SUPLIMENTARY INFORMATION (OSI)
ADVISE ALL AIRLINES IN PNR
ADVISE AN AIRLINE ABOUT PAX
IS VIP
CHANGE OSI FIELD
DELETE OSI
DELETE OSI IN RANGE
VENDOR REMARKS
SEND A VENDOR REMARK TO
AIRLINE
CHANGE VENDOR REMARKS
DELETE VENDOR REMARKS IN
RANGE
DISPLAY ALL INCOMING AND
OUTGOING VENDOR REMARKS
NOTE PAD REMARKS
INPUT REMARKS
DELETE
CHANGE
TICKETING
CHECK HOW TO INSERT TICKET
NUMBER ON SV OR MH
GIVE SSR CARRIER'S TICKET
NUMBER (TICKET NO. MUST BE
WITH CHECK DIGIT NO.)
GIVE SSR CARRIER'S
CONJUNCTION TICKET NUMBER
GIVE OSI CARRIER'S TICKET
NUMBER
SERIAL AND BREAK TICKET NO.
TO INSERT AN INFANT TICKET
NUMBER
MANUAL SSR DATA
APIS (ADVANCE
PASSENGER
INFORMATION)PASSING
PASSPORT DETAILS.
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html
Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)
*-I/<NAME>
*-G/<GROUP NAME>
*R
*ALL
LD/ALL/<DATE>-D
LD/ALL/<CARRIER CODE>/<DATE>-D
SI.<AIRLINE CODE>*<FREE TEXT>
SI.<AIRLINE CODE>*VIP
<SURNAME>/<NAME> <INITIAL><POST>
SI.<LINE NO>@<CARRIER CODE>*<FREE
TEXT>
SI.<LINE NO>@
SI.<LINE NO> - <LINE NO>@
V.A<CARRIER CODE>*<FREE TEXT> RF
<NAME>
V.<LINE NO>@A<CARRIER CODE>*
<FREE TEXT>
V.<LINE NO> - <LINE NO>@
*VR
NP.<FREE TEXT>
NP.<LINE NO>@
NP.<LINE NO>@<FREE TEXT>
GC*200/5/SV OR GC*200/5/MH
SI.P1/TKNM*<TICKET NO.> (SINGLE
TICKET NO.)
SI.P1/TKNM*<TICKET NO.>-<TICKET NO.>
SI.P1/TKNM*<TICKET NO.>/<TICKET NO.>
SI.<CARRIER CODE>*TKNM<TICKET
NO.>
SI.<CARRIER CODE>*TKNM<TICKET
NO.>
SI.<CARRIER CODE>*TKNM<TICKET
NO>-<TICKET NO>
SI.<CARRIER CODE>*TKNM<TICKET
NO>/<TICKET NO>
SI.<CARRIER CODE>*TKNM<TICKET
NO.>/INF
SI.P1/DOCS*P/PPTYPE/PPNO/POI/DOB/GENDER/PP
EXP DATE/LASTNAME/FIRSTNAME
4/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

CHANGE STATUS OF SEGMENT

CHANGE STATUS OF SEGMENTS
FROM TK/KK/KL TO HK @<SEG NO>HK OR @2-4HK>
CHANGE STATUS OF SEGMENTS
FROM HK TO RR <@1RR OR @1-2RR>

CANCEL AIR SEGMENT

CANCEL ENTIRE ITINERARY XI
CANCEL ONLY ONE SEGMENT X<SEGMENT NO.>
CANCEL TWO DIFFERENT
SEGMENTS X<SEGMENT NO.>.<SEGMENT NO.>
CANCEL SIMULTANEOUS
SEGMENTS X<SEGMENT NO.>-<SEGMENT NO.>
CANCEL SERIAL SEGMENTS
WITH ONE DIFFERENT
SEGMENT X<SEG. NO.>-<SEG. NO.>.<SEG. NO.>

ITINERARY MODIFICATIONS
@<SEG NO.>/<CARRIER CODE>
REBOOK SEGMENT <FLIGHT NO.>
REBOOK SERIAL SEGMENTS
WITH ONE DIFFERENT SEGMENT @2-4.7/Y
REBOOK ENTIRE ITINERARY TO
UNIQUE CLASS @A/<CLASS>
REBOOK ENTIRE ITINERARY FOR
PAX. @A/<NO. OF PAX>
REBOOK SEGMENT FOR PAX. @<NO. OF SEG>/<NO. OF PAX>
MOVE ONE SEGMENT TO @<NO. OF SEG>S<NO. OF ANOTHER
FOLLOW ANOTHER SEGMENT SEG>

SEND EMAIL
TYPE E-MAIL ADDRESS MT.<EMAIL ADDRESS>
SEND EMAIL TO DEFAULT
ADDRESS EM
SEND E-MAIL TO DEFAULT
ADDRESS AND RETRIEVE
BOOKING ERM
SENDING E-MAIL USING WEB
SITE WWW.VIEWTRIP.COM

FLIGHT INFORMATION
DISPLAY DETAILS OF THE FLIGHT
ON SEGMENT 3 OF A BF TTB3
DISPLAY DETAILS OF THE FLIGHT
ON LINE 3 OF AVAILABILITY TTL3

CLONE PNR
COPY ALL SEGMENTS RESALL
COPY ALL CUSTOMER DATA REALL
COPY ALL SEGMENTS AND REALLSALL
CUSTOMER DATA

MILEAGE MEMBERSHIP FIELD

DISPLAY A LIST OF AIRLINES M*ALL

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 5/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)
HAVING MILEAGE MEMBERSHIP
AGREEMENT TABLE.
DISPLAY MILEAGE MEMBERSHIP M*TG
AGREEMENT TABLE FOR TG
ENTER GF MEMBERSHIP CARD M.P5/GF12342324
FOR PAX 5 IN CASE OF MORE
THAN 2PAX
ENTER MULTIPLE MILEAGE CARD M.P2/TG123555/LH/UA/AC
NO FOR PAX 2, SPECIFYING
CROSS ACTUAL PARTICIPANTS
LH, UA AND AC WHO ARE LISTED
IN TG MILEAGE TABLE.
ENTER MULTIPLE CARD NUMBER M.P2/TG5547646-EK6645445
DELETE MILEAGE MEMBERSHIP M.@
DATA FOR ALL PAX
DELETE ALL MILAEGE M.2@
MEMBERSHIP[P DATA FOR PAX 2

ADVANCE SEAT RESERVATION

DISPLAY SEAT CONFIGURATION
MAP FOR SEGMENTS3 SM*S3
DISPLAY A LIST OF SEAT
CHARACTERISTICS SC*
DISPLAY SEAT AVAILABILITY MAP
FOR SEGMENT 4 SA*S4
RESERVE NON SMOKING ASILE
SEATS FOR PASSENGER 2 AND 4
ON ALL SEGMENTS S.P2.4/NA
RESERVE NON SMOKING
WINDOW SEAT PASSENGER 3
AND ALL SEGMENT S.P3/NW
RESERVE SEATS 11A THROUGH
11C FOR PASSENGERS ON ALL
SEGMENTS S.11A-C
CANCEL SEATS FOR ALL
PASSENGERS ON ALL
SEGMENTS S.@
CANCEL SEATS FOR PASSENGER
2 ON ALL SEGMENTS S.P2@
DISPLAY SEAT RESERVATION
CURRENTLY HOLD *SD
CHANGE SEAT STATUS CODE TO
HK S.@*HK

DIVIDE BOOKING FILE

DIVIDE NAME DP<NAME NO>
DIVIDE NAME FROM GROUP DG/<NO OF PAX> OR DG/<NO OF
BOOKING PAX>.P<NAME NO>

NOTES: FILE ENTRY F IS DONE TO FILE THE DIVIDED PNR. RECEIVED FORM AND END TRANSACTION HAS TO BE DONE
TO SAVE THE MODIFICATION.

QUEUES

COUNT ALL QUEUES QCA

ACCESS QUEUE 27 Q/27
MOVE TO NEXT PNR QUEUE I
REMOVE PNR FROM QUEUE QR
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 6/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

SIGN OUT OF QUEUE AND QXI

IGNORE BF
SEND MESSAGE TO GENERAL
MESSAGE QUEUE QEM
PLACE PNR ON OWN QUEUE 35 QEB/35
PLACE PNR ON ISSUING
AGENCY’S QUEUE QEB/<AGENCY ID>/45|46|47

PRINTING PNR ITINERARY PRINTING

RETRIEVE THE PNR CONNECT PRINT MANAGER

GIVE ENTRY ------------*ALL GIVE ENTRY----TKPDID

CAPTURE IT IN NOTE PAD PRINT ALL BOOKING FILE DATA ---P-*ALL
GIVE PRINT COMMAND CTRL+B (SCREEN PRINT

FARE DISPLAY
FARE DISPLAY FD<DATE><CITY PAIR>
FOLLOW-UP ENTRIES
CARRIER SPECIFIC FARE
DISPLAY FD/BA
FARE DISPLAY FOR ONE WAY OR
RETURN FD-OW OR -RT
FARE DISPLAY FOR CHILD OR
INFANT OR ADULT FD*CH OR IN OR AD
CHANGE DESTINATION POINT FDDAMS
CHANGE ORIGIN POINT FDOLAX

FARE QUOTE (ITINERARY PRICING)

QUOTE APPLICABLE ADULT FARE
FOR ALL PASSENGERS, ALL
SEGMENTS, IN THE CLASS
BOOKED (BASIC ENTRY) FQ OR FQ:USD(FOR USD FARE)
QUOTE A BEST BUY FARE (BASIC
ENTRY) FQBB OR FQBB:USD
QUOTE FOR PASSENGERS 1
THROUGH 4 WITH PLATING
CARRIER BA FQP1-4/CBA
QUOTE FOR PASSENGERS 1
THROUGH 3 ADULT FARE,4 CHILD
FARE &5 INFANT FARE WITH
PLATING CARRIER AA FQP13*AD.4*CH.5*IN
QUOTE FOR PASSENGER 1
CHILD FARE FQP1*CH
QUOTE A BEST BUY FARE FOR
PASSENGER 1 ADULT,2 CHILD & 3
INFANT WITH PLATING CARRIER
UA FQBBP1*AD.2*CH.3*IN/CUA
QUOTE FOR SEGMENTS 2
THOUGH 4 FQS2-4
QUOTE A BEST BUY FARE FOR
SEGMENTS 2 AND 4 FQBBS2.4
FARE QUOTE WITH STOPOVER
AT SEGMENTS 2 AND 4 FQO2.5
QUOTE FOR PASSENGERS 1 & 4
WITH PLATING CARRIER BA &
WITH STOPOVER AT SEGMENTS
2&6 FQP1.4/CBA/O2.6
SPECIFIED SELLING AND FQ.DELDAC

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 7/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

TICKETING COUNTRIES IF OTHER

THAN OWN SOLD IN INDIA
TICKET IN BANGLADESH
FARE QUOTE EXEMPTING ALL
TAXES FQTE
FARE QUOTE EXEMPTING
SPECIFIC UT TAXES FQTE-UT
FARE QUOTE EXEMPTING ALL
TAXES FOR A COUNTRY IN (
INDIA) FQTE-IN*
FOLLOW UP ENTRIES
REDISPLAY FARE QUOTE FQ*
REDISPLAY FARE QUOTE BEST
BUY FQBB*
REBOOK BEST BUY ITINERARY FQBBK
CANCEL ALL FIELD FARES FXALL
CANCEL ALL FILED FARES 2 FX2

FARE SHOPPING WITHOUT A BOOKING FILE

FARE SHOPPING FOR ONE WAY
IN USD FSKTM01JULLHR|:USD
FARE SHOPPING FOR ROUND
TRIP IN USD FSKTM01JULLHR30JULKTM|:USD
FARE SHOPPING FOR 3
PASSENGER FS3KTM01JULLHR

FARE SHOPPING LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY

FARE SHOPPING FOR ONE WAY
IN USD FSAKTM01JULLHR|:USD
FARE SHOPPING FOR ROUND
TRIP IN USD FSAKTM01JULLHR30JULKTM|:USD

FARE QUOTE PLANNER

QUOTE FOR UNBOOKED
ROUTING ON ANY CARRIER AND
ANY CLASS FQP<CITY PAIR><ORIGINATING CITY>
QUOTE FOR UNBOOKED
ROUTING USING SPECIFIC FQP<ORIGINATING CITY>|<CARRIER
CARRIER IN SPECIFIC CLASS CODE>.<CLASS><DESTINATION>
NOTE: FOR CARRIER +YY FOR NO STOPOVER X- FOR SURFACE -- --

PAST DATE QUICK RETRIEVAL

RETRIEVE BF BY RECORD
LOCATOR PQ/R-PNR
RETRIEVE BF BY A DATE AND
NAME PQ/31DEC04-GURUNG
RETRIEVE BF BY DATE RANGE
AND NAME PQ/01DEC04-31DEC04-GURUNG

DISPLAY HISTORY
DISPLAY ALL HISTORY OF PNR. *H
DISPLAY HISTORY OF SERVICE
INFORMATIONS. *HSI

VIEW PNR (SQ / CX / MH)

TO GO INTO CX SYSTEM @@CX/VIEW PNR
easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 8/9
6/13/2019 Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! | Air Ticketing ( GDS)

DISPLAY CX PNR *<CX PNR>

DROP OUT FROM CX SYSTEM I OR @@1G

CLAIM GULF PNR

TO CLAIM GF PNR C/<AIRLINE CODE > *<AIRLINE PNR>
C/<AIRLINE CODE>/OK

CLAIM QF / KQ / LH PNR
TO BE DONE BY AIRLINES ES/P<PCC>-B
RFPAX AND ER
TO BE DONE BY 1G AGENTS C/<AIRLINE CODE>* PNR
C/<AIRLINE CODE>/OK
R.PAX & ER

IMPORTANT NOTES:

. WHEN DIVIDING A PNR, ALWAYS REMEMBER TO CHECK FOR VENDOR LOCATOR (AIRLINE PNR) IN BOTH THE PNRS.
. CHANGES SHOULD BE MADE ONLY AFTER ALL THE PNRS HAVE RECEIVED THE VENDOR LOCATOR.
. ALWAYS REMEMBER TO CHECK FOR O* SIGN BESIDE THE ARRIVAL TIME AFTER CREATING PNRS WITH HS SEGMENTS.
. WHILE PRICING, IF THE SYSTEM DOES NOT AUTO PRICE THE ITINERARY , CHECK FARE RULES FOR SALES
RESTRICTIONS, TRAVEL RESTRICTIONS , COMBINATIONS, CHILD DISCOUNT ,STOPOVERS ETC.
. ALWAYS REMEMBER TO CHECK QUEUES FOR HX ,UC , UN , UU , US , NO SEGMENTS AND REMOVE THEM .
YOU CAN FIND THE QUEUE DESCRIPTION BY ENTERING H/PAQ.
. CHECK FOR VENDOR REMARKS FOR MESSAGES FROM AIRLINES BY CHECKING Q/16 BEFORE ISSUING THE TICKET.

THANKS FOR CHOOSING GALILEO!!!

easy2learngds.blogspot.com/2011/11/galileo-ticketing-traning-learn-free.html 9/9