HR04 1st

Question 1:- What are the key benefits of managerial training?

a) Improved performance

b) Less Absenteeism

c) Reduced wastage

d) All of the above

Question 2:- Which of the following training makes use of competitors?

a) On-demand training

b) Web-based training

c) Functional training

d) None of the above

Question 3:- Which concept of training involves the ability and capacity acquired through
systematic effort to carry out job activities?

a) Task

b) Knowledge

c) Skills

d) Role

Question 4:- Which concept involves the ability to "learn to learn"?

a) Education
b) Continuous learning

c) Knowledge

d) Training

Question 5:- Which plan enables organizations to align resources to corporate strategy?

a) Business plan

b) Corporate plan

c) Strategic HR Plan

d) Training plan

Question 6:- Which of the following is a planned, top-down, organization-wide effort to increase
organizational effectiveness and health?

a) Training

b) Organization development

c) Development

d) Organization plan

Question 7:- Which strategy follow employees performance to reinforce desired behaviour or
results?

a) Reactive strategies

b) Competitive strategies

c) Proactive strategies

d) None of the above

Question 8:- Which type of learning involves pairing of two stimuli, conditioned and
unconditioned stimulus?

a) Operant conditioning

b) Classical learning

c) Cognitive Learning

d) None of the above

Question 9:- Who pioneered the ERG Theory?

a) Abraham H.Maslow

b) Mc Clelland

c) Clayton Alderfer

d) Victor Vroom

Question 10:- What is MBO?

a) Mutual Business objectives

b) Management by objectives

c) Managing business objectives

d) None of the above

Question 11:- Which of the following are the sources of motivation for Adult learning?

a) Social welfare

b) Personal advancement

c) Escape/Stimulations

d) All of the above

Question 12:- What is ARCS Model?

a) Act, Relate, confidence & sense

b) Attention, Relevance, Confidence & Satisfaction

c) Attentive, Relation, Communicate & Satisfaction
d) None of the above

Question 13:- Which of the following aspect of reinforcement involves pleasant outcomes linked
with a particular behaviour?

a) Positive reinforcement

b) Negative reinforcement

c) Punishment

d) None of the above

Question 14:- Which type of analysis for identifying the training needs focus on individual in a
given job?

a) Organizational analysis

b) Task analysis

c) Manpower analysis

d) None of the above

Question 15:- Craft training is undertaken or conducted for which level of employees?

a) Supervisors

b) Workers

c) Staff members
d) Managers & Executives

Question 16:- Which method of training is also known as T-group training?

a) Group Discussion

b) E-learning

c) Role playing

d) Sensitivity training

Question 17:- What is BEI?

a) Behavioural experience Interview

b) Behavioural Event interview

c) Behavioural Interview

d) None of the above

Question 18:- What is STEM?

a) Strategic Training of Employees Model

b) Strategic Employees module

c) Strategic Training model

d) None of the above

Question 19:- Which learning theory postulates that learners first watch others who act as
models?

a) Expectancy theory

b) Goal-setting theory
c) Social learning theory

d) Reinforcement theory

Question 20:- What are the 4P's of micro organizational training level analysis?

a) People, Place, Product, Price

b) Place, Product, Promotion, Price

c) Person, Product, Promotion, Price

d) Place, Price, Personnel, Promotion

HR04 2ND
Question 1:- Who all are the beneficiaries of the training objectives?

a) Designer

b) Trainer and Trainee

c) Evaluator

d) All of the above

Question 2:- What is EAP?

a) Employee Assistance Programs

b) Employee Association Pact

c) Employer Assistance Program

d) Employer Association Program

Question 3:- Which model to instructional design focused on the interrelationship between
context, learning, content and instruction?

a) ADDIE Model

b) Dick and Carey systems approach model

c) Kemp model

d) Smith/Ragan Model

Question 4:- Which technique is used to analyze ideas from a brainstorming session?

a) Fishbone diagram

b) Scatter diagram

c) Pareto analysis

d) Matrix analysis

Question 5:- What is ITS?

a) Intelligent tutoring systems

b) Influential training systems

c) Integrated training system

d) None of the above

Question 6:- Which technology allows a user to interact with a computer-stimulated

environment, be it real or imagined one?

a) ITS

b) Virtual Reality

c) Visual Reality

d) None of the above

Question 7:- Which method of training enables the learners acting the part of other people so
they can practice newly learned skills?

a) Role playing

b) In-basket exercise

c) Case study method

d) None of the above

Question 8:- Which method of training involves duplication in such a way that it carries a closer
resemblance to the actual job situation?

a) Business Games

b) Simulation

c) In-basket method

d) Managerial Grid

Question 9:- What is SPC?

a) Strategic process control

b) Strategic programme control

c) Statistical process control

d) Simulation control

Question 10:- Which approach to training objective setting takes into account the immediate
need mostly related to organization problems?

a) Reactive approach

b) Proactive approach
c) Both a and b

d) None of the above

Question 11:- Which model of training evaluation recommended C.I.P.O framework of

evaluation?

a) David Reay's approach to evaluation

b) Kirkpatrick's Design of evaluation

c) Hamblin Model of evaluation

d) Warr's Framework of evaluation

Question 12:- What is EWS?

a) Economical worker standard

b) Experienced worker standard

c) Experienced worker strategy

d) None of the above

Question 13:- What is ILO?

a) International Labour Organization

b) International Legal Organization

c) Indian Labour organization

d) None of the above

Question 14:- Where is Central Staff Training and Research Institute Located?

a) Bengaluru
b) Mumbai

c) Kolkata

d) Chennai

Question 15:- What is FTI?

a) Formalized Training Institute

b) Formal Training Instructions

c) Foreman Training Instruction

d) Foreman Training Institute

Question 16:- Which quadrant in the Dave Ulrich model signifies the role of HR as
empowerment, building capacity for change, new norms and cultural change?

a) Strategic partner

b) Employee champion

c) Administrative expert

d) Change Agent

Question 17:- Which method of imparting training to managers consists of day-to-day feedback,
instruction and advice provided by the employee's supervisor?

a) Computer-based training

b) Socialization

c) Mentoring

d) Coaching
Question 18:- Which of the width techniques of job behaviour evaluation makes the evaluator to
record his observation on the trainee's behaviour at random intervals of time?

a) SISCO technique

b) Activity sampling

c) Wirdenius technique

d) Observer Diaries

Question 19:- Which of the following is a closed-ended depth technique?

a) Self-diaries

b) Job improvement plan

c) Width interviews

d) Self- reporting

Question 20:- Which of the tool of SPC is organized way of collecting and structuring data, its
purpose is to collect the facts in the most efficient way?

a) Bar Charts

b) Check sheet

c) Scatter diagram

d) Matrix analysis