3/25/2019 BA 24-Organizational Behavior | Print - Quizizz

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BA 24-Organizational Behavior Date :

1. Which among the following is a significant contribution of Andrew Ure?

a) Sickness Payment b) Refuse to employ young
children

c) Reduce the number of d) provide meals to employees

working hours

2. Who is the father of scientific management?

a) Elton Mayo b) Robert Owen

c) Frederick Taylor d) Henri Fayol

3. Who is father of human relations?

a) Frank Gilbreth b) Andrew Ure

c) Henry Gantt d) Elton Mayo

4. It is the tendency of people to behave differently when they receive attention because they respond to the
demands of situation.
a) Thorndike Law of effects b) Law of individual differences

c) Hawthorne Effect d) Organizational Behavior

5. Who is the proponent of the 14 management principles?

a) Elton Mayo b) Robert Owen

c) Max Weber d) Henri Fayol

6. It is a set of traditional assumptions about people which prompt managers to believe that people dislike work,
seek to avoid responsibility and are not ambitious and must be supervised closely.
a) Theory I b) Theory X

c) Theory Y d) Theory Z

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7. It is an approach to management which is based on the belief that there is an important link among managerial
practices, morale and productivity
a) Scientific Management b) Administrative Management

c) Contingency Approach d) Human relations movement

8. This theory focuses on humanistic philosophy, teamwork and consensus decision making.
a) Theory I b) Theory X

c) Theory Y d) Theory Z

9. A school of management thought concerned primarily with how organizations should be structured and
managed.
a) Scientific Management b) Administrative Management

c) Contingency Approach d) Human Relations Movement

10. Who is the proponent of Theory X & Y?

a) Glasdour McGregor b) Conor McGregor

c) Douglas McGregor d) Don McGregor

11. Human Relations movement emphasizes focusing on strengths and capacities that can be measured.
a) TRUE b) FALSE

12. He was an engineer by background and used scientific analysis and experiments to increase worker output.
a) Elton Mayo b) Robert Owen

c) Frederick Taylor d) Henri Fayol

13. Which of the following is not part of the four principles of Scientific Management?
a) Selection of each worker b) Careful study of the jobs to
using scientific principles of develop standard work
personnel selection practices

c) Plans and task assignments d) Leadership practices and

by managers which workers work-group pressures
should carry out. profoundly influence
employee satisfaction and
performance.

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14. The major limitation of contingency approach is that it sometimes ignore differences among people and
situations.
a) TRUE b) FALSE

15. It is the study of and application of human resource strengths and psychological capacities that can be
measured, developed and managed for performance improvement.
a) Administrative Management b) Positive Organizational
Behavior

c) Contingency Approach d) Human Relations Movement

16. He suggested that bureaucracy is the best form of organization because it makes highly efficient management
practices possible.
a) Elton Mayo b) Robert Owen

c) Max Weber d) Henri Fayol

17. The viewpoint that there is no one best way to manage people of work but the best way depends on certain
situational factors.
a) Positive Organizational b) Administrative Man age men t
Behavior

c) Contingency Approach d) Human Relations Movement

18. Which of the following is one of the key findings in Hawthorne experiment?
a) Cooperation between worker b) Developing standards of work
and management will ensure will boost productivity
work is accomplished.

c) Employees perform better d) Workers when rewarded with

when they are part of any financial incentives increase
program. their productivity

19. To use the contingency approach to management, a manager must:

a) Exercise strong leadership b) Believe that Theory X
over group assumptions are valid

c) Diagnose the influential d) Assume that something will go

variable in a situation wrong

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20. What is not true about scientific management?

a) There is a division of work b) Focuses on developing
between managers and human strengths
workers

c) Manager plan and design d) Workers are rewarded with

work, assign task and set financial incentives when they
performance goals increase their productivity

21. This theory emphasized on the human needs of people and worker demands for their work standard
a) Theory W b) Theory X

c) Theory Y d) Theory Z

22. This theory has a huge emphasis on the need for affiliation and achievement
a) Theory W b) Theory X

c) Theory Y d) Theory I

23. This theory holds that people do accept responsibility, can exercise self-control, have the capacity to innovate
and consider work to be as natural as rest or play
a) Theory W b) Theory X

c) Theory Y d) Theory Z

24. Given the proper working conditions and environment, virtually all workers would be highly productive.
a) TRUE b) FALSE

25. The strength of the classical school of management is that it encourages managers and professionals to
examine individual and situational differences before deciding on a course of action.
a) TRUE b) FALSE

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Answer Key
1. a 8. d 15. b 22. d
2. c 9. b 16. c 23. c
3. d 10. c 17. c 24. a
4. c 11. b 18. c 25. b
5. d 12. c 19. c
6. b 13. d 20. b
7. d 14. b 21. a

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