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Introduction

Technology banking is defined as the automated delivery of new and traditional


banking products and services directly to customers through electronic

Technology banking also includes all the systems that enable financial institution
and customers to access accounts,transact business, obtain information on financial
products and services by technological
means.

Technology plays a critical role in the performance of core functions of the banks

Some of the services that technology is providing to the financial services are:
ATMs, Mobile Money, Branch Network,Telephone Banking, Internet Banking just
to mention a few.

Need for study

This study examined the benefits and challenges of technology on banking


services,
More proactive approach should be taken to providing banking services with techn
ology to help improve the sector's use of technology which helped bankers, bank
managers and other bank administrators to use it for decision making in terms of
implementing technology in the banking services quality. It also serves as a
contribution to knowledge on technology banking and its role on customer service
delivery quality.

what isthe role of technology on banking services quality

More proactive approach should be taken to providing banking services with technology to help improv
e the sector's use of technology.
OBJECTIVES OF THE STUDY
The objectives of the project “The Study Of Application of
Information Technology In Banking Sector” includes the following:
-
· To know the present condition of technology in Indian
banking sector.
· To know about the electronic payment system.
· To know about the hackers and frauds in online banking.
· To know about the risk management policies of Indian
banking sector.
· To know about the electronic banking sector.
The specific objectives are:
To determine the Information Technology service used by customers
To assess the benefit of IT service to the customers
To explore the challenges in using IT facilities by customers
1.3 OBJECTIVES OF THE STUDY
The purpose of this study were:
1. To identify the impact that computer has actually exerted on the banking
industries
2. To discover the areas in banking services that still needs to be developed with
this
recent trend of information technology.,
3. To discover and study the constraints of information technology in
computerization of
study banks.
4. To evaluate the prospects of information technology in the Nigerian banking
business
5. To make recommendations based on the findings in improving the relevance of
information technology in Nigerian banking industry for economic development of
the
nation.
OBJECTIVES OF THE STUDY
-
· To know the present condition of technology in Indian
banking sector.
· To know about the electronic payment system.
· To know about the hackers and frauds in online banking.
To determine the Information Technology service used by customers
To assess the benefit of IT service to the customers
To explore the challenges in using IT facilities by customers
1.3 OBJECTIVES OF THE STUDY
The purpose of this study were:
1. To identify the impact that computer has actually exerted on the banking
industries
LIMITATIONS OF THE STUDY
The scope of the project “ The Study Of Application Of
Information Study In Banking Sector” has been restricted to some
extent i.e. the project does not include the following: -
Supervision of Electronic Banking by Reserve Bank Of India
Information Technology in Banks in International Scenario
Software Application to Protect from Hackers & Frauds
Case Studies Related To Hackers & Frauds

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