ORGANIZATION AND 1.

Continuous and never ending process

MANAGEMENT
CHAPTER I : NATURE AND CONCEPT
OF MANAGEMENT
Lesson I : DEFINE MANAGEMENT &
ITS FUNCTIONS
Management - is a multi - purpose organ
that manages business and manges
managers and manages workers and work.
( Peter Drucker )
Management - is the art of getting things
done through with people in formally
organized groups. ( Harold Koontz )
Management – is to forecast and to plan, to
organize, to command, to coordinate and to
control. ( Henry Fayol ).
2. Getting things done through people
3. Result oriented
4. Multidisciplinary in nature
5. A group and not individual activity
6. Follows established principles or rules
7. Aided but not replaced by computers
8. Situation in nature
9. Need not be an ownership
10. Both an art and science
11. Management is all pervasive
12. Management is intangible
13. Uses a professional approach in work
14. Dynamic in nature
IMPORTANCE OF MANAGEMENT
1. It helps in Achieving Group Goals
2.Optimum Utilization of Resources
3. Reduces Costs
4.Establishes Sound Organization
5.Establishes Equilibrium
6.Essentials for Prosperity of Society

SIX (6 ) M’s of MANAGEMENt

1. Manpower
2. Money
3. Machines
4. Materials
5. Methods
6. Markets
Business Management : "Business activity
which directs and controls the organization
and operations of a business enterprise is MANAGEMENT FUNCTIONS:
called Business Management ."
The basic management functions that make
Manager : "The person who controls the up the management process are described
over all activities of the business, a firm or in the following sections:
a department is known as manager."
1. PLANNING
MANAGEMENT HAS THE FOLLOWING 2. ORGANIZING
CHARACTERISTICS: 3. STAFFING
 4. DIRECTING divisions, which ultimately contributes to
5. CONTROLLING the success of the organization.
6. MOTIVATING
Process of Organizing

 PLANNING: is aa significant function 1. Determine what is to be done/

in the performance of all other Division of Work:
functions, the planning function of 2. Assign Tasks: Departmentalization:
management directs all the 3. Link Departments: Hierarchy
preparation that allows the Development:
organization to run effortlessly. 4. Decide how much Authority to
Designate/ Authority, Responsibility
Planning engages mapping and Delegation:
out exactly specific objectives and 5. Decide the Levels at which Decisions
determining the most valuable are to be made / Centralization vs.
course of action required to achieve Decentralization:
those objectives. 6. Decide how to Achieve Coordination:

Steps in Planning
 STAFFING UP :
1. Determining the goals or objectives
To select a right man for right job is very
for the entire organization.
important factor for the success. A manager
2. Making assumptions on various
has to select the efficient and healthy
elements of the environment.
workers on proper places in the
3. Decide the planning period.
organization. It is a team work. If every
4. Examine alternative courses of
member of the team is playing at his proper
actions.
position then it can achieve its goal. So
5. Evaluating the alternatives.
staffing involves filling the posts and
6. Real point of decision making
assigning the jobs to the people according
7. Make derivative plans.
to their skill and ability in the organization
to achieve the goals.
 ORGANIZING:
STEPS IN STAFFING
Organizing can be thought of as assigning
the tasks developed in the planning stages, 1. Manpower planning
to various individuals or groups within the 2. Recruitment
organization. Organizing is to create a 3. Selection
mechanism to put plans into action. 4. Training and Development
5. Orientation and Placement
People within the organization are given 6. Development and Promotion
work assignments that contribute to the 7. Performance Evaluation
company’s goals. Tasks are organized so 8. Promotion and transfer
that the output of each individual 9. Remuneration-
contributes to the success of departments,
which, in turn, contributes to the success of

Manpower planning - The very first step in
staffing is to plan the manpower inventory
required by a concern in order to match
them with the job requirements and
demands.
Recruitment- Once the requirements are
notified, the concern invites and solicits
applications according to the invitations
made to the desirable candidates.
Selection- This is the screening step of
staffing in which the solicited applications
are screened out and suitable candidates
are appointed as per the requirements.
Orientation and Placement- Once
screening takes place, the appointed
candidates are made familiar to the work
units and work environment through the
orientation programmes.
Training and Development- Training is a
part of incentives given to the workers in
order to develop and grow them within the
concern. Training is generally given
according to the nature of activities and
scope of expansion in it
Remuneration- It is a kind of compensation
provided monetarily to the employees for
their work performances.
Performance Evaluation- In order to keep a
track or record of the behaviour, attitudes
as well as opinions of the workers towards
their jobs.
Promotion and transfer- Promotion is said
to be a non- monetary incentive in which
the worker is shifted from a higher job
demanding bigger responsibilities as well as
shifting the workers and transferring them
to different work units and branches of the
same organization.
 DIRECTING ( LEADING) :
Effective managers needs to be effective
leader. So leading is the main quality of the
manager. A manager must influence and
guide his employees to do the jobs
according the demand of the organization.
So leading is a process of guidance. This
guidance can be provided by the manager
through actual demonstration about the
specific task or by his attitude.
 CONTROLLING:
Controlling is an ongoing process.
controlling. It involves comparing actual
performance to expected performance.
Controlling as a Process
The controlling process is simply a set of
steps a manager uses to determine whether
organizational goals have been met. Let's
explore each step of the process and apply
examples to demonstrate its function for
management.
The controlling process involves:
 Establishing Standards to
Measure Performance
This involves making decisions about the
goals an organization wants to focus on
during a period of time. These can be
financial, customer satisfaction, production
or employee performance-related goals.
 Measuring Actual Performance
This involves creating measuring tools to
collect data. The tool should be able to
report on performance as it relates to the
standards set, or 'measures,' developed in
the first step of the controlling process.
These tools can be a balance sheet, a sales
report, data collected from a customer
satisfaction survey or even an employee
performance appraisal.
The purpose of influencing is to increase
productivity. Human-oriented work
situations usually generate higher levels of
production over the long term than do task
oriented work situations because people
find the latter type distasteful.
References :
http://studypoints.blogspot.com/2011/06/
define-management-and-discuss-
important_8436.html
https://youtu.be/fFRAVwj6ysw?t=58

http://image.slidesharecdn.com/functions
 Comparing Performance with
ofmanagement-130724014518-
the Standard
phpapp02/95/five-functions-of-
This involves comparing 'actual'
management-21-638.jpg?cb=1374717856
performance to performance standards
based on data collected in the second step http://www.managementstudyguide.com/
of the controlling process. management_importance.htm

http://study.com/academy/lesson/control
 Taking Corrective Action
ling-as-a-function-of-management.html
This involves determining whether
changes need to be made, what changes
need to be made and devising a plan for
making changes. Managers will use Prepared by :
comparisons to determine what needs to be
investigated. If sales are lower than
expected, managers will look at various GLENDA N. NAGUIT
things. MT –I

 Controlling Process in Action

establishing standards to measure
performance.

 MOTIVATING ( INFLUENCING) :

Influencing is also referred to as

motivating,leading or directing.Influencing
can be defined as guiding the activities of
organization members in he direction that
helps the organization move towards the
fulfillment of the goals.