JOB DESCRIPTION

Key Position Information

Job Title Governance Officer

Reporting Relationship:

Reports To: Board

Governance Officer
The Position:

Position National Office Grade

Location

Position The overall purpose of the Governance Officer is to

Purpose provide a full range of administrative support and services in
the Governance function, including to Board Members. The
role will work within the business assurance function in
providing an excellent service to all stakeholders based on a
business partnering approach. The post-holder requires a
broad understanding of current issues and projects in order
to use his/her judgement of how to deal with enquiries as
they arise. The post calls for a high degree of autonomy,
initiative, judgement, confidentiality and discretion. The post
is essentially one of organization and communication
between the Executive Management Team, the Directors
Team, the Boards and key external contacts.
Major Responsibilities

Professional Support
 To deliver responsive and innovative solutions which respond to current and
future requirements and assist in achieving business objectives and KPI’s.
 To provide high quality, professional support to leadership team and Board
Members to support business objectives.
 To proactively work with leadership team and Board Members in delivering
effective services using existing processes or by delivering alternative
focused solutions which represent value for money and the return on
investment.
 To deliver continuous improvement through the work which is conducted
individually and as part of the team, regularly seeking feedback from
managers as to how the service could be improved.
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Strategy
 Assist in the development and implementation of strategies, business and
financial plans in the Business Assurance function.
 Shape the services in the function to meet the needs of customers and
stakeholders (internal and external) this includes partnership working and
employee engagement.

Performance management
 Provide a professional service that is well regarded by stakeholders.
 Plan and manage the Board and Committees programme of business and
meeting cycles; maintaining up-to-date diaries, servicing of meetings and
adherence to governance protocols and standards.
 Responsible for the practical arrangements of meetings, events and visits.
 Effective dispatch and servicing of Board meetings, Committees and
internal/external meetings as appropriate.
 Establish and maintain close and positive relationship with Board Members –
acting as the first point of contact for general enquiries, expenses and
programme updates.
 Coordinate the internal audit programme acting as liaison between Internal
Audit and Leadership Team to ensure deadlines are achieved, actions are
recorded and progress monitored.
 Coordinate the policy review programme acting as liaison with Board and
Leadership Team to ensure target dates are achieved, progress is monitored
and all protocols adhered to.
 Monitor subject access requests, in conjunction with customer access
ensuring deadlines are achieved and running first pass redactions/checks on
the information.
 Support any breaches (potential/actual) of Data Protection Act through
undertaking of initial assessments.
 To collate information and resources and undertake basic research to assist
Board Members and Leadership Team as required, including maintenance of
the Governance sections on the internet and intranet sites.

Finances, budgets and resources

 Ensure all of the company’s assets and resources are used efficiently and
effectively and delivered in line with the Value for Money Strategy.
Governance
 Ensure that company operates within all regulatory guidance, statutory and
legislative requirements.
 Responsible for the identification and management of risks within the
governance function and support risk management activities across the rest
of the organization.

Management
 Encourage and promote cross functional working between teams across the
company.
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Functional
 Support all business assurance programmes of work.
 As part of business assurance team to work to embed Plus Dane’s purpose,
ambition culture.
 Consult with and influence and build relationships with key stakeholders.

Other
 Carry out all other duties as may be reasonably assigned from time to time,
with the level of this job description.

Person Specification
Education
Experience  At least 3-5 years’ experience of office systems and
procedures, some of which will have involved providing
administrative support at a senior level.
 Proven experience of coordinating complex reports and
presentations
 Substantial experience of organising and taking minutes
at high level meetings
 Substantial experience of information management
including gathering, handling, communicating and
storage of electronic and paper-based information
 Experience of managing diaries, travel schedules and
work programmes under pressure

Expertise  Organised
 Attention to detail
 Ability to maintain confidentiality
 Tact and diplomacy
 Professionalism and efficiency
 Enthusiasm, self-motivation and initiative
 Flexibility and willingness to step in where needed
 Willingness to take ownership and responsibility
 High level of written and oral communication skills
 Excellent interpersonal skills and the ability to establish a
rapport
 Ability to research, interpret and present information
 Ability to recognise and respond quickly to problems •
Ability to work both alone and cooperatively as part of a
team
 An understanding of Governance matters
 The ability to manage and nurture external relationships
 Good understanding of the principles of customer care
 Proficient in the use of IT packages including word
processing, e-mail, presentation packages, databases,
electronic calendars
 Good project management skills.
 Ability to prioritise and organise own and others’ work
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effectively to meet deadlines
 Ability to fully support another individual.

Work
Environment