QUESTIONNAIRE

Q. On which bank you depend for your regular transaction?

a) UBI
b) SBI
c) ICICI Bank
d) HDFC Bank
e) Other Bank, Specify ( )
Q. Are you aware of production & services provided by UBI?
a) Yes
b) No
Q. If yes are you aware of the advance products (Loan segments) of UBI?
a) Yes
b) No
Q. If you prefer UBI for taking loan than what influence you to take Loan
from SBI?

Q. Have you taken loan from UBI?

a) Yes
b) no
Q. Which loan product of UBI you have used?
a) Home Loan
b) Educating Loan
c) Auto Loan
d) Personal Loan
e) Others Loans, Specify ( )
Q. What do you feel about the services providing by UBI in advance
product?
a) Average
b) Satisfactory
c) Good
 QUESTIONNAIRE

d) Excellent
Q. Which features you like most in Loan segments of UBI in advance
product?
a) Less paper work
b) Attractive interest rate
c) Transparency
d) Simple & fast processing
e) Longer tenure loan for ease of repayment
f) Any other features, specify ( )
Q. Would you prefer any other bank over UBI?
a) Yes
b) No
Q. If yes, then Which bank would you prefer?
a) SBI
b) BOI
c) PNB
d) Other
Q. On what grounds do you think Other Banks loans schemes are better
than UBI’S loan Schemes
a) Quantum of loan
b) Interest
c) Margin
d) Repayment period
e) Processing fees
f) other
Q. Any suggestion you want to give for the betterment of UBI advance
product.

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