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PHILIPPINE COUNCIL FOR QUALITY ASSURANCE

IN CLINICAL LABORATORIES
PSP Bldg Unit C 114 Malakas Street, Diliman, Quezon City
TelFax : +632 926 6604 • Tel. +632 400 6148 • Mobile Phone : +63 917 854 6436
website: pcqacl.progressiveprosolutions.com • email: secretariat.pcqacl@gmail.com

12 March, 2019

Board of Trustees
SUBJECT : Seminar Workshop on Taking Laboratory Management to the Next
CY 2019 Level: The Power of Management Tools

Officers
Greetings!
Godwin N. Hernaez, MD, MDM, FPSP
President The Committee on Continuing Education, Training & Research of the Philippine
Grace J. Dela Calzada, MD, MM, FPSP
Council for Quality Assurance in Clinical Laboratories (PCQACL Academy) would
Vice-President like to invite you and your staff to a “Seminar-Workshop on Taking Laboratory
Management to the Next Level: The Power of Management Tools” on April 3,
Estela Marie C. Tanchoco, MD, FPSP
Secretary
2019, 8:00AM-5:00PM to be held at Crowne Plaza Galleria Manila Ortigas Center
Quezon City.
Erlinda C. Pijuan, RMT
OIC, Office of the Treasurer
This seminar- workshop will surely be beneficial and applicable to the daily work in
Paulo Enrico P. Belen, MD, DPSP the laboratory.
Auditor

Emil Bryan M. Garcia, MD, FPSP For further inquiries and reservation, you can contact our Secretariat at Telephone
PRO No. +632 926-6604 or in the above stated PCQACL email address. We will
Laurie Anne M. Reyes, RMT
accommodate 100 participants based on guaranteed reservation with payment.
Asst. Secretary Please visit http://pcqacl.progressiveprosolutions.com for more information on
Hasmin Miroy, RMT this event or you may scan the QR code on the left portion of this document.
Asst. Treasurer

Aileen Riego-Javier, MD, FPSP


PCQACL is currently updating the list of its active members. To be considered as an
Immediate Past President active member, your institution shall pay the annual membership fee of One
Thousand Pesos (P1,000.00) for the year 2019 on or before March 31, 2019.
Tomas P. Maramba Jr., MD, FPSP
Founding President
May we cordially remind you to update your membership dues. Being an active
member shall entitle you among other benefits to participate at a discounted rate
Trustees in all of the PCQACL activities such as seminars, workshops, annual conventions,
and discounts on publications.
Noeme Cristina C. Caracas, RMT
Edna May Lasap-Go, MD, FPSP Hope to see you at this very worthwhile CME activity.
Gina A. Noble, RMT
Please find the attached flyer and draft program for your reference.
Anacleta P. Valdez, MD, FPSP

Sarah Jane Datay-Lim, MD, DPSP Thank you.

Very truly yours,

MARISSA A. ORILLAZA, MD, FPSP


Chairman
Committee on Continuing Education, Training & Research

GODWIN N. HERNAEZ, MD, MDM, FPSP


( Event QR Code ) President
Board of Trustees Year 2019
President Godwin N. Hernaez, MD, MDM, FPSP
Vice-President Grace J. Dela Calzada,MD, MM, FPSP
Secretary Estela Marie C. Tanchoco, MD, FPSP PHILIPPINE COUNCIL FOR QUALITY ASSURANCE IN
OIC, Office of the Treasury Erlinda C. Pijuan, RMT CLINICAL LABORATORIES
Auditor Paulo Enrico P. Belen, MD, DPSP PCQACL ACADEMY
PRO Emil Bryan M. Garcia, MD, FPSP
Asst. Secretary Laurie Anne M. Reyes, RMT
SEMINAR – WORKSHOP ON TAKING LABORATORY
Asst. Treasurer Hasmin D. Miroy, RMT
MANAGEMENT TO THE NEXT LEVEL:
Immediate Past President Aileen Riego-Javier, MD, FPSP
THE POWER OF MANAGEMENT TOOLS
Trustees Noeme Cristina C. Caracas, RMT
Sarah Jane L. Datay-Lim, MD, DPSP
Edna May Lasap-Go, MD, FPSP April 3, 2019 8:00 am – 5:00 pm
Gina A. Noble, RMT
Anacleta P. Valdez, MD, FPSP
Crowne Plaza Galleria, Manila
Founding President Tomas P. Maramba Jr, MD, FPSP
Course Description
This Workshop is designed for laboratory professionals who are involved in the
management of the laboratory: pathologists, chief medical technologists,
Committee on Continuing Medical Education, supervisors, quality officers, section heads, and managers. It can also cater and be
Training and Research a career advantage for those without managerial experience but has interest in the
field in preparation for the future. Practical management tools that are usually used
Chair Marissa A. Orillaza, MD, MSCE, FPSP in the business world applicable to the laboratory setting will give each participant
Co-Chair Sarah Jane L. Datay- Lim, MD, DPSP the confidence to solve common problems and keep up with the ever rising demands
of hospital administration. The workshop shall be divided into three basic parts:
Members Grace J. Dela Calzada, RMT, MD, MM, MPM-HG Problem Identification, Improvement and Strategies with lectures and hands on
Elizabeth Y. Arcellana – Nuqui, MD, FPSP exercises. Examples of tools that will be discussed are High Level SIPOC diagram,
Paulo Enrico P. Belen, MD, DPSP Project Charter, Fish bone diagram and much more. It will be discussed by esteemed
Rodelio D. Lim, MD, FPSP pathologists with management masteral degrees and years of experience in
laboratory management.

Course Objective
1. To define the basic concepts in management tools in the areas of problem
Contact Us at:
PSP Building Unit C, 114 Malakas Street, Diliman Quezon City identification, improvement and strategic planning.
Telfax No. (632) 926-6604 / Wireless Tel. (632) 400-6148 2. To teach participants how to use applicable management tools in the
Mobile No.: 0917-8546436 / 0998-5734829 laboratory setting.
Email Address: secretariat.pcqacl@gmail.com 3. To make the participants understand the importance of tools in laboratory
management.
Part 1: Problem Identification
Course Outline 8:30 - 9:15 Identifying Problems in the Laboratory Using
 Identifying problems in the laboratory using management tools Management Tool
 Application of Improvement tools Cheryl May A. Cabrera, MD, FPSP, MPM
Vice-Chairman for Clinical Laboratory Services
 How to effectively improve and solve problems in the laboratory with the Department of Pathology & Clinical Laboratory
help of tools FEUNRMF Medical Center
 Strategy tools 9:15 - 9:45 Activity 1: Application of Problem Solving Tools:
 Application of Strategy tools High Level SIPOC, Project Charter and Voice of
 Continuous Improvement / Sustaining the gains the Customer
 Application of Tools 9:45 -10:00 Coffee Break
Part 2: Improvement
Who Can Participate 10:00 - 10:45 How to Effectively Improve and Solve Problems
 Quality personnel/ Laboratory managers in the Laboratory with the Help of Tools
 Laboratory Staff involved with Quality Management Monserrat S. Chichioco, MD, FPSP, MBA-H
 Health Professional Laboratory Services Medical Center Chief II
Jose B. Lingad Memorial Regional Hospital
o Pathologists
o Medical Technologists
10:45 - 11:45 Activity 2: Application of Improvement Tools
o Laboratory Supervisors 11:45 -12:00 Open Forum / Presentation
o Laboratory Section Heads 12:00 -1:00 Lunch Break
Part 3: Strategies
Registration Fees 1:00 – 1:45 Strategy Tools
Grace J. Dela Calzada, RMT, MD, MM, MPM, CDPO
Vice President, Philippine Council for Quality Assurance in
Pre-registration On-site Registration Clinical Laboratories (PCQACL)
Until March 25, 2019 After March 25, 2019 Certified Data Protection Officer
Member Rate Php 2,500.00 Php 3,000.00 1:45 – 2:45 Activity 3: Application of Strategy Tools
2:45 -3:00 Coffee Break
Regular Rate Php 3,000.00 Php 3,500.00 3:00 – 3:45 Continuous Improvement / Sustaining the Gains
Grace J. Dela Calzada, RMT, MD, MM, MPM, CDPO
Vice President, Philippine Council for Quality Assurance in
Clinical Laboratories (PCQACL)
PROGRAMME Certified Data Protection Officer
7:00 - 8:00 Registration
3:45 – 4: 45 Activity 4: Application of Tools
8:00 - 8:10 Invocation
4:45 – 5:00 Closing Remarks
Marissa A. Orillaza, MD, MSCE, FPSP
Philippine National Anthem
Chairperson, Committee on Continuing Education, Training, and
8:10 - 8:15 Opening Remarks Research
Godwin N. Hernaez, MD, MDM, FPSP
AM Moderator Justine Alessandra U. Uy, MD-MBA, DPSP
PCQACL President
PM Moderator Paulo Enrico P. Belen, MD, DPSP
8:15 - 8:30 Leveling of Expectation and Introduction of AM & PM Facilitators Marissa A. Orillza, MD, MSCE, FPSP
Participants Sarah Jane L. Datay-Lim, MD, DPSP
Marissa A. Orillaza, MD, MSCE, FPSP Ma. Katherine M. Villanueva, MD-MBA, DPSP
Chairperson, Committee on Continuing Education, Training, and Jose Inigo M. Remulla, MD-MBA
Research Jose Mari Carmelo A. Sangalang, MD-MBA