Republic of the Philippines

Mountain Province State Polytechnic College

Bontoc, Mountain Province

Course Syllabus
1st Semester, School Year __2018 to 2019

COURSE CODE: IT 108

COURSE TITLE: PC Servicing
PRE-REQUISITE/S: IT 101 and IT 103
CREDIT: 3 Units (2 hrs lec 1 hr lab)
CONTACT HOURS/WK: 5 Hours
COURSE DESCRIPTION:
This course is designed to develop knowledge, skills, and
attitudes of a computer Service Technician in accordance with
industry standards. It covers competencies such as installing,
maintaining, configuring, and diagnosing computer systems.

I. OUTCOMES

A. INSTITUTIONAL LEARNING OUTCOMES (ILO):

Vision
A preferred university of developmental culture and inclusive growth.
Mission
It shall produce globally competitive leaders molded from a tradition of excellence in
instruction, research, effective governance, sustainable entrepreneurship and an environment that
assumes major responsibility in cultural vitality and well-being of the community.

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 Goals
1. Attain and sustain quality and excellence for university hood;
2. Promote relevance and responsiveness;
3. Broaden access and equity;
4. Enhance efficiency and effectiveness; and,
5. Develop harmony within the College, and with stakeholders and benefactors.
Major Thrusts
H - Hearty Approach to Management & Governance, & Transformational Leadership
E - Enriched Academic Programs
R - Relevant Student Services, Development, and Welfare Program
I - International and Local Linkages
T - Technology, Facilities, and Assets Enhancement Program
A - Aggressive Staff Development and Welfare Program
G - Gainful Resource Generation and Enterprise Development Program
E - Excellent Researches and Relevant Extension Programs

INSTITUTIONAL PROGRAM OUTCOMES

a. Articulate and discuss the latest developments in the specific field of practice (PQF level 6 descriptor)
b. Demonstrate understanding and mastery of the fundamental knowledge and skills required for effective professional practice in the field of specialization
c. Effectively communicate orally and in writing using both English and Filipino
d. Work effectively and independently in multi-disciplinary and multi-cultural teams.
e. Act in recognition or professional, social, ethical responsibility.
f. Preserve and promote “Filipino historical and cultural heritage”. (based on RA 7722)
g. Exercise critical and creative thinking in providing solutions to discipline-related problems
h. Contribute to nation-building and national development through application of new technology

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 B. PROGRAM OUTCOMES
Graduates of the BSIT program should be able to:
1. Analyze and design information systems
2. Plan the operation of the databases, networks, and multi-media systems
3. Integrate, test and document software/programs
4. Administer and manage information systems
5. Incorporate principles of accounting in the development of business systems
6. Articulate and discuss the latest developments in Information Technology
7. Effectively communicate orally and writing using both Filipino and English
8. Work effectively and independently in multidisciplinary and multi-cultural teams
9. Act in recognition of professional, social and ethical responsibility
10. Preserve and promote “Filipino historical and cultural heritage”

C. COURSE LEARNING OUTCOME:

Cognitive:
CLO 1. Understood the different components of a computer system and how it is associated with different software.
CLO 2. Explained the different issues concerning computer failures, damages and functionalities.
CLO 3. Distinguished the proper ways of handling tools and equipment at work.
Psychomotor:
CLO 4. Exhibited the ability to correctly assemble, disassemble and install required operating systems and application
software.
CLO 5. Demonstrated ability to troubleshooting and repair faulty computer systems with adding complexities.
Affective:
CLO 6. Valued the art of diagnosing and finding causes why such computer systems malfunction.

II. ENRICHMENT/ENHANCEMENT RESOURCES OR ACTIVITIES

1. Practice assembly using simulator.

2. Advance readings.
3. Actual Assembly and Disassembly of computer systems.
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III. EVALUATION AND GRADING SYSTEM

Course Requirements
a. Class participation and attendance (not more than 3 absences per grading period)
b. Prelim, Midterm, and Final Examination
c. Class standing composed of:
c.1. Written Performance
c.2. projects
c.3. computer laboratory exercises /hands on activities
c.4. group works
Grading System
Class standings:
Written Performance =40%
Oral and Group Activity Output =20%
Hands On Performance =40%

Total 100%

A. Prelim Grade = CS Grade (2) + Exam Grade

3
B. Midterm Grade:
TMG = CS Grade (2) + Exam Grade
3
FMG= 70% TMG + 30% PG Grade
C. Final Grade
Tentative FG = CS Grade (2) + Exam Grade
3
Final FG = 70% TFG + 30% FMG Grade

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 IV. COURSE OUTLINE AND LEARNING PLAN

DESIRED SUBJECT MATTER/ NO. TEACHING ASSESSMENT REFERENCES/RE REMARK

LEARNING TOPICS OF LEARNING TASKS/TOOLS SOURCE S
OUTCOME HRS ACTIVITIES MATERIALS
1. Understood the Course Orientation 1 Lecture Printed VMGO
Mission, Vision, Discussion Recitation
Goals and Objective Orient the students
of the College on the laboratory
policies and
guidelines
2. Understood Introduction to Computers Oral recitations
clearly the A. What is a Computer 1 Lecture/Discussion Computer Hardware
association of B. Components of a Computer system 1 with the use of Servicing
computer hardware 1. Hardware presentation slides Modules
and softwares. System Unit parts
Ss -Central Processing unit 2 Mc Laughlin,
3. Recognized all Robert, Sasser,
computer parts and -Motherboard 5 Laboratory
Susan Ralston, Fix
devices as to Self-paced learning activities: 1)
function and type. -Memory 2 Explore your own PC.
computer parts Philippines Graphics
3. Classified -Power Supply Unit 5 using Simulator.
Arts, Inc., Tandang
correctly the
different software -Casing 1 Sora St., Caloocan
available according Quiz on the City
to type. -Disk Drives 1 computer

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 2. Software components
- System software 1
-application software 2
C. Computer Terminologies
D. Tools used in Computer servicing 1 Film Viewing: Reflection Paper
Proper use of tools on proper use of
tools

Prelim Exam 2
4. Described Computer Setup Oral recitations Legaspi, Carlos,
the importance of A. Tools 1 Lecture/Discussion Caina, Mark Anthony
observing OHS With the use of
Operate, A Personal
policies and steps Occupational Health Safety 1 presentation slides Laboratory
in assessing a work activities: 1) Computer.
place. Computer assembly and disassembly 8 Demonstration on Actual return Dasmarinas
5. Explained proper assembly and demo on
Computer Learning
well the B. Install Computer systems 1 dis-assembly of Assembly and
importance of computer system Disassembly. Center.
using proper tools - System Software 9
in assembly and Computer Hardware
disassembly. -Application Software 9 Servicing
6. Demonstrate Modules
d the proper
procedure on Self-paced learning
assembly and dis-
assembly of
computer systems.

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5. Discussed briefly Demonstration on 2) Return
the steps in proper installation demonstration in
installing system the installation
software and of Operating
application software systems and
conforming application
requirements Self-paced learning software using
provided. virtual box and
to real computer
6. Validated system guided
installed operating by requirements
systems and provided.
different application
software according
to requirements.
Midterm Exam 2

7. Distinguishe Troubleshooting computer Oral recitations Computer Mc

d the common systems and Maintenance Lecture/Discussion Laughlin, Robert,
cause of problems A. Troubleshooting With the use of
Sasser, Susan
encountered in presentation slides
computer systems. -Safe and proper troubleshooting 5 Ralston, Fix your
- Tips on finding faults 7 Demonstration in Return demo in own PC. Philippines
8. Demonstrated - Repairing computer systems 7 proper and safe trouble shooting
Graphics Arts, Inc.,
proper and safe troubleshooting
troubleshooting B. Maintain Computer systems procedures and Tandang Sora St.,
techniques on techniques Caloocan City

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malfunctioning -Planned activities weekly, daily 4
computer systems. and monthly. RONALDO V.
9. Discussed briefly RAMILO and
the acceptable and Group work in
DEOVER M.
proper preventive -Preventive Maintenance 3 coming up of Document report
maintenance tasks maintenance in suitable and PASCO, K to 12
as to purpose of schedule appropriate acceptable Basic Education
computers. to a laboratory, computer
Curriculum-
9. Designed suitable office of computer maintenance
and acceptable - Upgrading PCs’ 4 shop. schedule. Technology and
schedules in Livelihood
computer
Education, Learning
maintenance
10. Explained well Situational analysis Document of Module –Computer
the factors and in upgrading specifications in Hardware Servicing
requirements in existing computer upgrading
upgrading computer system computer
systems. systems
Final Exams 3

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V. EVALUATION AND GRADING SYSTEM

Textbooks:
Mc Laughlin, Robert, Sasser, Susan Ralston, Fix your own PC. Philippines Graphics Arts, Inc., Tandang Sora St., Caloocan City
Legaspi, Carlos, Caina, Mark Anthony Operate, A Personal Computer. Dasmarinas Computer Learning Center.
Barry Press, Marcia Press, PC Upgrade and Repair Bible, Desktop Edition, Wiley Publishing Inc., 10475 Crosspoint, Boulevard, Indianapolis, IN
46256
Ron Gilster, PC Repair Bench Book., Wiley Publishing Inc., 10475 Crosspoint Boulevard, Indianapolis, IN 46256
Barry Press, Marcia Press, PC Upgrade and Repair Bible, Desktop Edition., Wiley Publishing Inc., 10475 Crosspoint Boulevard, Indianapolis, IN
46256
RONALDO V. RAMILO and DEOVER M. PASCO, K to 12 Basic Education Curriculum- Technology and Livelihood Education,
Learning Module –Computer Hardware Servicing

Suggested Readings
http://www.workcover.nsw.gov.au/OHS/default.htm
http://www.geeks.com/techtips/2006/techtips-24aug06.htm
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 http://www.buzzle.com/articles/computer-memory-types.html
http://www.athropolis.com/popup/c-comp2.htm
http://www.ustudy.in/ce/hard/u1
http://puzzlemaker.discoveryeducation.com/CrissCrossSetupForm.asp
http://info.psu.edu.sa/psu/cis/kalmustafa/CISCO/Lecture%20Slides/ITE_PC_v40_Chapter2.pdf
http://www.bechtel.com/assets/files/Environmental/ToolboxSafetyTopics/2010/ProperToolSelection.pdf
http://www.iml.uts.edu.au/assessment-futures/designing/assembling.html
http://www.instructables.com/id/Disassemble-a-Computer/- Computer Basics
Materials:
Offline CISCO Simulator.
Working computer system
Software packages( Virtual box/ Virtual Machine wares)
Flash drives
OS installers(win7, win10)
Application software and utility softwares(MS Office, Antivirus,

VI. CLASS POLICIES

Course Policy:

1. Unless explicitly noted otherwise, the work in this course is to be done independently. Discussions with other students on the assignments should be
limited to understanding the statement of the problems (except when assignments are to be done in groups in which case it is expected of members of the
same group to work together).
2. For a first offense, a student caught collaborating/cheating in any way will receive a zero for the exam/homework/project in question. In the event of a
second offense, the student may be subject to stronger action.
3. Projects that are alike in a substantive way (not due to coincidence) will be considered to be cheating by ALL involved parties.

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 4. Please protect yourselves by only storing your files in private directories, and by retrieving all printouts promptly.
5. Students are encouraged to attend all lectures, which frequently include material that is not directly taken from the text. If a student misses a lecture, he/she
is still responsible for the material covered and is advised to copy the notes from a classmate.
6. Grades can be appealed up to two weeks after they have been posted; no appeals will be considered after that time.

Late Policy:

1. On-time projects must be received not later the 5:00 PM on the said due date. Any project received after this time will be considered to be LATE.
2. A late assignment will receive a deduction of 10 points if it is up to one day past the deadline and 15 points if it is up to two days past the deadline. An
assignment which is more than 2 days late will be accepted only under special circumstances with the instructor determining the penalty in a fair manner.

Make-up Policy:
Students are expected to be present for all exams and quizzes. Make-up exams will only be given in the event of an emergency and with excuse admission
slip and only if the instructor is informed in advance. Failure to notify the instructor prior to missing an exam will result in a zero for the exam.

Prepared by:

HAZIM GOMER K. PANGOD

Instructor

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Reviewed by: Approved by:

DERINE D. AGUID, MIT DELIA A. SUMEG-ANG CHRISTIE LYNNE C. CODOD, Ed. D.

Department Chairperson Director of Instruction Executive Dean

LEARNING CONTRACT

I have read the course syllabus and I understand that I have to comply with the requirements of the course and the expectations from me as a student of
_____________ during the ______ Semester of SY __________________. I am fully aware of the consequences of non-compliance with the abovementioned
requirements and expectations.

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 __________________________________
Printed name and signature of student

_________________

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