HCI 102 / HCI 102L: Human – Computer Interaction 2

The design and implementation of efficient, effective and user friendly computer
systems, including software objects and physical internet-enabled things, depends upon
understanding both the technology and its users. Only then can designers be confident
that these information appliances will be properly matched to the skills, knowledge and
needs of their users. The study of Human-Computer Interaction (HCI) seeks to combine
perspectives and methods of enquiry drawn from disciplines such as Interaction Design,
Psychology and Sociology with the tools, techniques and technologies of Computer
Science to create an approach to design which is both relevant and practical.

Course Description:

* Background--the development and scope of HCI. Practical goals.

* HCI relevant issues in human perception, memory and thinking processes.
* Approaches to designing information appliances--software objects and physical things.
* Design methodologies and notations--levels of interface design. Task analysis,
grammars, state charts.
* Techniques and technologies--dialogue styles, information presentation, protocols for
human-to-machine and machine-to-machine interactions; mobile computing,
distributed wireless computation, wireless sensors.
* The design process--user involvement, iterative design, prototyping.
* Evaluation--methodologies, formative and summative. Performance analysis.
* Specific issues in HCI: the internet of things; novel interfaces.
* A theme running through the course is the relevance of the social context on
Interaction Design.

Relevant QAA Computing Curriculum Sections: Human-Computer Interaction (HCI), Information Systems,
Systems Analysis and Design

Learning Outcomes

On completion of this course, the student will be able to:

1. Demonstrate, in writing, knowledge of the issues and problems in HCI , and an

understanding of human perception and behaviour in analysing their interactions
with technology in their every day lives
2. Use established design principles and methodologies to solve HCI problems
3. Acquire confidence in handling different disciplinary perspectives on HCI and the
ability to apply them to design problems
4. The ability to devise, plan and execute task analysis and system evaluation studies
from an HCI perspective, and present findings in a clear and effective manner
5. Demonstrate awareness of current areas of research by locating and summarising
 examples of recent progress

This course runs in Semester 1. Lecture & Laboratory sessions will be held as follows:

1. Jun 19, 21 Introduction and Principles

2. Jun 26, 28 Interviews, Questionaires, and Focus Groups

3. Jul 3, 5 Contextual Inquiry

4. Jul 10, 12 Modeling User Contexts

5. Jul 17, 19 Think Aloud

6. Jul 26, 31 Heuristics and Cognitive Walkthrough

7. Aug 2 Ethics

8. Aug 7, 9 Personas and GOMS

9. Aug 14, 16 Interface Conceptualization

10. Aug 28, 30 Human Capabilities

11. Sept 4, 6 & 11 Storyboards and Patterns

12. Sept 13, 18 & 20 Interface Design

13. Sept 25
Courseworks Review
14. Sept 25, 27
Webpage / Mobile Page Layout

15. Sept. 27
Navigation and Accessibility

16. Oct 2, 4 Design Process

17. Oct 9 Presentation of Study Design

COURSEWORK

 Coursework 1: Evaluate Office365 Calendar

o Due: Sept _____
o Group sizes of between 2 and 3
 Coursework 2: Design a website for students who are new to Holy Name
University
o Due: Oct ______
o Group sizes of between 2 and 3

FEEDBACK

 Formative feedback: Verbal feedback on both coursework will be provided by the

professor during the weekly tutorials. One of the aims of the formative feedback
for the coursework is to align in good time the student's proposed solutions with
the advertised marking scheme.
 Marks with written summative feedback on the coursework will be returned by the
dates given above.

Books:

Interaction design beyond human-computer interaction

Yvonne. Rogers Jenny Preece 1949-; Helen Sharp
Chichester : J. Wiley & Sons ;2011

Don't make me think, revisited a common sense approach to Web usability

Steve Krug
Berkeley, Calif. : New Riders ;c2014

EXAMINATIONS

 HCI exam will be held in as scheduled by the Registrar’s Office. Please double
check information with the university's Examination Timetables.

Professor: Mitzi S. Fortich, MBA, MIS

To contact: mfortich623@gmail.com