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Journal of Public Affairs

Volume 12 Number 4 pp 293–302 (2012)


Published online 9 December 2011 in Wiley Online Library
(www.wileyonlinelibrary.com) DOI: 10.1002/pa.434

■ Academic Paper

Three faces of political marketing strategy


Sigge Winther Nielsen*
Department of Political Science, University of Copenhagen, Denmark

The term strategy is appearing with great frequency in the political marketing literature. However, the concept of
political marketing strategy has been criticized for being unidimensional, ill-defined and neglecting the contingencies
of strategy theories. This article argues that a minimal definition and a division of epistemological terms could
respond to the outlined critique. Copyright © 2011 John Wiley & Sons, Ltd.

Keywords: political marketing, marketing strategy, strategy selection, epistemology, conceptual analysis

The term strategy is appearing with great frequency the current status of theory building, only to a
in the political marketing literature. In fact, many low extent, accounts for a way to predict why a
different entities and phenomena are analyzed certain political organization selects one strategy
through a strategy lens, from candidates and instead of another. As such, it is a fundamental
campaigns to governments and parties. At the same function of a solid theory in that it can predict
time, a host of new political marketing strategy outcomes under specific circumstances (Collier
theories is presented, related to, for example, and Gerring, 2009). On the other hand, for political
positioning strategies (Baines and Worcester, 2006), marketers, it is currently troublesome to figure out
military strategy (Marland, 2003; Smith, 2006) or which strategy theory is most prosperous to
market orientation (e.g. Lees-Marshment, 2009: 42). subscribe to under altering circumstances in the
However, the concept of political marketing strategy political market.
has been criticized for being ill-defined, because it Yet some of the confusing natures of political
summarizes a broad body of literature (Barber, marketing strategy can be dispelled. This article
2005; Collins and Butler, 2002) where much focus argues for us to explicitly realize that the strategy
has been dedicated to prescription instead of the concept does not make up a unified framework of
essential concept analysis. Furthermore, critics have thought. Thus, the aim is to identify unambiguous
argued that the concept of political marketing boundaries within the field. Accordingly, a minimal
strategy is applied in a unidimensional fashion, definition of political marketing strategy must be
meaning it is underspecified in terms of the different developed to encompass the breadth of strategy
postures embedded in the concept (Henneberg, literature on the field. At the same time, it must be
2006; Fischer et al., 2007). It continues that the under- underscored that the political marketing strategy
standing of ‘. . .the contingencies of strategic frameworks concept, by its minimal definition, has a variety of
have been largely neglected’ (Henneberg, 2006: 31). distinct faces. These are built upon different
Indeed, less attention has been devoted to under epistemologies that apply and dominate under
what conditions, for instance, a political party selects changing conditions.
one marketing strategy over another relevant strategy The article is divided into four parts. First, we
(Strömbäck, 2007: 60). construct a minimal definition of strategy in political
If this premise is accepted, the overall lack of marketing. Second, three faces of political marketing
clarity is problematic both for researchers and strategy are outlined—design, emergent and inter-
marketers. For a researcher, it is worrying that pretive—to elucidate how the concept applies under
altering conditions. Third, we look at how some po-
litical marketers implicitly use this categorization
*Correspondence to: Sigge Winther Nielsen, Department of in selecting a political marketing strategy, which is
Political Science, Copenhagen University, ster Farimagsgade 5,
Copenhagen, Denmark. exemplified with historical cases from US politics.
E-mail: swn@ifs.ku.dk Fourth, suggestions to further research are delineated.

Copyright © 2011 John Wiley & Sons, Ltd.


294 S. Winther Nielsen

A MINIMAL DEFINITION OF POLITICAL identification of the purpose of a political party and the
MARKETING STRATEGY actions to achieve that purpose’. Likewise do Collins
and Butler (2002: 2) outline a definition that ap-
Strategy in political marketing is considered by proaches the goal of a minimal definition: ‘Strategy
many authors to be one of the most valuable assets is a scheme or principal idea through which an objective
for a candidate or party (Lynch et al., 2006; Barber, will be achieved’.
2005; Collins and Butler, 2002; Lees-Marshment, This article draws on these two definitions, each
2009). However, the many and varied contributions of which can be traced back to commercial market-
can make it difficult for scholars and practitioners to ing literature. However, to create an even more
understand what strategy really is and when a inclusive minimal definition, we first need to
certain strategy perspective is relevant. Hence, rework the two definitions.
drawing on the concept formation literature, we Lynch and Baines (2005: 2) exclude entities that
can seek to respond to the aforementioned critique are not political parties, such as the marketing
in order to develop a more rigorous political strategy of a nation or a candidate. Additionally, by
marketing strategy concept (e.g. Collier and Gerring, referring to actions in their definition, they restrict
2009; Goertz, 2006). In that light, the seminal work the ground for creating strategy. A scheme, which
on concepts by Giovanni Sartori (1984) suggests the Collins and Butler (2002) write about, is broader in
following in broad terms: first, to develop a minimal scope. Scheme, as a term, is therefore able to allow
definition with non-idiosyncratic attributes that can more strategic perspectives. Yet, Collins and Butler
be distinguished from other adjacent concepts and also have difficulties in complying with a full
second, underneath the minimal definition, one minimal definition, because they do not explicitly
should outline a body of subclassifications, broadly state that the objective of a political entity should be
capturing the diversity of approaches that inhibit found, which Lynch and Baines surmise. As a
the concept. In this article the subclassifications are consequence, this article proposes this minimal
termed the three faces of strategy. definition: ‘Political marketing strategy is the identifica-
How do we extract a minimal definition? The tion of a political entity’s purpose and the scheme through
marketing analogy of ‘companies as parties and which that purpose will be achieved.’
costumers as voters’ is now broadly acknowledged It is important to note that this minimal definition
in political marketing strategy, although important seemingly includes the different strategy concepts
differences between marketing and politics have involved in political marketing. In other words,
been emphasized (e.g., Lock and Harris, 1996: 14–16). the definition does not exclude or contradict other
On this foundation, various authors propose differ- important defining attributes in the field (Gerring,
ent definitions. Newman (1994) posits that a political 1997: 966). There are three components in the min-
marketing strategy concerns a plan to win an election imal definition that can be identified:
campaign. Barber (2005: 9) states that ‘strategy is about
forming objectives given resources available and carrying (i) Political entity: The strategy literature in political
out a plan to achieve those objectives. . .’, a definition that marketing employs a wide range of actor figures.
Lees-Marshment echoes (Lees-Marshment, 2009: 40). These can include nations, NGOs, parties, cam-
Finally, Smith and Hirst (2001: 1059) assert that a paigns and candidates. The term political entity
political marketing strategy focuses on creating a summarizes all these cases without excluding any.
long-term advantage by segmenting and positioning (ii) Purpose: In the literature, the different political
the offering. entities identify—consciously or subconsciously—
The aforementioned conceptions of a political a purpose when embarking on a strategy. For
marketing strategy1 are important contributions, example, a party could have the purpose of
but they are not minimal definitions, as this article long-term survival and maximization of influ-
attempts to find. Rather, they are ‘situation-specific ence, although the purpose is subject to change
strategies’ that concentrate on a particular case over time, from being office seeking to vote
(Henneberg, 2006: 30). A minimal definition, on seeking, depending on the arena of focus at the
the other hand, does not exclude or contradict other moment.
understandings of political marketing strategy (iii) Scheme: The diverse body of literature on polit-
because it highlights a few, but universal attributes. ical marketing strategy delineates suggestions
In fact, some scholars have embarked on a minimal on how the political entity accomplishes its
definition—implicitly. For instance, the definition purpose. That is a mechanism, which in the
of strategy by Lynch and Baines (2005: 2) is ‘the definition is termed as scheme. A scheme is
the knowledge structures a political entity uti-
lizes, whether simply a sketch of action points,
1
It is important to underscore that this conceptualization relates a template for trial and error, an ideational
to political marketing strategy, not marketing strategy or political construction of symbols to alter the existing
strategy, but political marketing strategy. However, the chapter
will naturally cite and be inspired by literature on strategy in logic or a precise long-term plan for gearing
marketing and political science. the political entity to meet market demands.

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
On the concept of political marketing strategy 295

Following the recipe of Sartori (1984), the concept not to be found in a pure version in the real world.
of political marketing strategy shall be untangled The field of political marketing strategy can be
from neighboring terms after settling on a minimal divided into three faces—design, emergent and in-
definition. Because of the limited space, we will terpretive (for an overview, see Figure 1). These
only focus on the two obvious terms: (i) tactic and are subclassifications to the mother concept of
(ii) plan. Essentially, a tactic concentrates on simple political marketing strategy and direct attention to
short-term operations relating to dealing with a different assumptions about actors, behavior and
concrete problem for the political entity; on the other environment. Accordingly, within this logic of
hand, a strategy entails a more long-term perspective concept formation, as the field of political marketing
(e.g., Barber, 2005: 8). At the same time, a plan refers strategy grows, potentially new faces can be added
to a list of promotional initiatives, whereas a strategy (Collier and Gerring, 2009: 273; Goertz, 2006).
concerns a scheme for tackling challenges that cannot But how does the article arrive at these three faces
be achieved by performing a set of activities. It is a of strategy? First of all, few scholars have categor-
worldview that directs action, not just to the battle at ized the field of political marketing strategy. One
hand, but for the one ahead (e.g., Harrop, 1990: 277). important contribution, however, makes the case
After settling on a minimal definition of political for dividing the field into three dimensions—
marketing strategy and relating it to adjacent terms, content, context and process (Lynch and Baines,
we will turn to the different subclassifications of 2005: 2). This categorization illuminates the fact that
strategy. a strategy is more than the content of the marketing
plan, but also involves the legal, cultural and insti-
tutional context constraining actors and finally, the
SUBCLASSIFICATIONS: THREE FACES OF complexities of the process of managerial decision
POLITICAL MARKETING STRATEGY making. However, this labeling does not grapple
with the presuppositions that underpin the different
A strategy face is a certain way of doing strategy. In actor figures on the field. Consequently, it does not
this article, it is understood as an ideal type in a address under what conditions different strategy
Weberian (1949) sense. Thus, it is an abstraction theories apply. Instead, it is assumed that political

Design Emergent Interpretive


Actor assumptions Foundational: Rational Foundational: Historical Anti-foundational: Socio-
calculus – eclectic basis psychology

Political Stable and unchangeable Unstable and unchangeable Unstable and changeable
environment

Strategic political Outline a precise long-term Trial and error. Create a fit Develop norms, rituals, signs,
plan with means and ends between internal and external and symbols
behavior events

Strategy objective Goal attainment Match and learn Create legitimacy

Problems in The planning becomes too Institutional inertia and the The cognitive and normative
overwhelming. At the same deep-rooted culture in limitations of top managers
strategy execution time, there is no room for political organizations hamper the ability to scan
adaptive actions and response complicates the “fitting input, fabricate meaning, and
to feedback from the process” change the environment
environment

Points of critique a) Super humans a) The unlearning of a) Lopsided focus on


valuable outside-in
(theoretical and b) Assumptions of procedures explanations
practical) environmental
status quo b) Epistemological b) Install a social
confusion determinism

Empirical In Newman’s (1994) New Labour’s trial and error The Obama campaign’s
description, Clinton’s 1992 preparations to fit policies to ability to transform the
example campaign was planned voters (Gould, 1998) language, symbols, norms,
carefully and playing field of the 2008
presidential election (Plouffe,
2009)

Key inspirations in Kotler (1984) Hutt et al. (1988) Firat et al. (1995)
marketing strategy

Figure 1 Three faces of strategy in political marketing.

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
296 S. Winther Nielsen

marketers subscribe to more or less the same idea entrenched in the top management of the political
about what is real (ontology) and to the status of organization. The axiomatic ground is shaped by
the constitutive knowledge structures (epistemology) rational actors, which engage in a linear decision-
that circulate in connection to that reality (Ming and making process with the capacity to plan ahead and
Moufahim, 2009; Savigny, 2007). implement change (Kotler and Kotler, 1999; Maarek,
In contrast, the identification of the three political 1995; Niffenegger, 1989). Most actions are based on
marketing strategy faces follows a natural epistemo- political marketers’ ability to predict the moves of
logical trajectory. It entails that we can discover the competitors and voters in a relatively stable environ-
embedded perception of actors within theories on ment. In this context, scholars agree that political
the field (Savigny, 2007: 34). For example, the role marketers will follow a carefully crafted strategy
of the marketer in political marketing strategy fostered by, for example, these phases: (i) identifying
theories relies implicitly on the various ways of segments in the population, (ii) targeting segments of
dealing with strategy making, which in turn is voters, (iii) positioning the party and (iv) implement-
inspired by disciplines such as economy, history ing the strategy (Baines et al., 2002; Marland, 2003;
and sociology. Indeed, these disciplines have their Newman, 1994; Smith and Hirst, 2001: 1063–1069).
own epistemologies that undergird a certain way Bruce Newman (1994), for instance, shows in his
of understanding the world. So, when perceiving classical contribution that the Clinton presidential
the political marketing strategy literature, three campaign in 1992 followed an outlined game plan.
broad perspectives stand out when we divide the A plan that tapped into the concerns of precise voter
field in terms of the strategy conceptions’ constitu- segments on the basis of huge data sources, leading
tive truth claims. Put differently, when a researcher to an impressive victory. In addition, Faucheux
asks whether the political marketer is for example (2002) exemplifies the notion of a design strategy
considered rational, cognitive or cultural in his by emphasizing the use of a SWOT analysis in polit-
way of reasoning and perceiving the environment, ical campaigning to meticulously plan the course of
it is argued that we can distill three faces. That the race. Finally, Baines et al. (2002) have formulated
is, the political marketing strategy faces—design, one of the most thorough analyses that can be
emergent and interpretive—respectively based on ascribed to the design strategy face. This model also
economy, history and socio-psychology. accounts for the difficulties in working with the pol-
This categorization is in line with widespread itical marketing strategy design face. The authors
mappings of the much broader field of business direct attention to the essential steps of orchestrat-
strategy, for example, the three models of strategy ing a strategy, just as the scholars mentioned previ-
of Chafee (1985) and the four strategy schools of ously; but at the same time, they highlight the
Whittington (1993) that likewise employ actor complexities in coordinating between the center
assumptions as the dividing principle. Furthermore, and the periphery of a national party organization
other fields of study have successfully followed the while a campaign unfolds. The overwhelming plan-
same basic idea of an epistemological division, for ning activities can be time consuming, and more
example, neo-institutional theory (Hall and Taylor, importantly, they leave no particular room for adap-
1996) organizational theory (Allison, 1971) or for- tive actions and feedback from the environment
eign policy theory (Carlsnaes, 2002). (Baines et al., 2002: 9f).
Nonetheless, the three faces of political marketing This strategy face is the most widespread in polit-
strategy, which will be illustrated later in the article, ical marketing, yet two points of critique are
are not independent islands. In reality, they can and relevant.
will be combined. In the following, we will describe First of all, this rational strategy face is premised
the three faces based on four tenets: (i) actor on the idea of a super human who is able to
assumptions, (ii) political environment, (iii) strategic manage, foresee and control most events. It is a per-
behavior and objective and (iv) relevant critique.2 son that can, roughly speaking, calculate utility
functions and absorb enormous amounts of data
(Savigny, 2007). Scholars being critical of this
premise underscore that, in fact, the rational
The first face of political marketing strategy: assumptions about actors were initially formulated
design
as a way to capture how the perfectly rational
The first face of strategy is concerned with designing human would act and not how the real human acts.
a game plan. The strategy-making process revolves But over time, rational theories have evolved into
mainly around a controlled and planned platform accepting that people actually behave in a per-
fectly rational way (Green and Shapiro, 1994: 12).
2
It is pivotal to note that in the following, we will focus on polit- Although many scholars within the design face
ical organizations, primarily parties (their top management) and acknowledge that marketers do not have a brain
voters to exemplify the three outlined strategy faces. Yet it does that functions similar to a calculator, they do
not mean that the strategy faces exclusively relate to voters and
parties; they should, indeed, be applicable to other actor figures not develop strategy theories based on the more
and political entities. mainstream political or marketing psychological

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
On the concept of political marketing strategy 297

literature, considering people as cognitive misers and the bad health of a political leader. In these
(O’Cass and Nataraajan, 2003; Popkin, 1994). Then situations, marketers seek to constantly try to adjust
it follows that even though a parsimonious ground the course.
can be fertile, the assumption of a super human Under conditions of unpredictability, political
can, in practice, sometimes dilute the usefulness of marketing strategy becomes an emergent process.
the design strategy face. The focal point is to adapt by means of ‘matching
Second, the design face of strategy, as some argue, and learning’ in order to have a competitive advan-
stipulates a conception of the organization’s tage in the market.
environment as if it was constituted by an almost First, organizations match new findings with old
stable configuration of elements that managers can knowledge. Essentially, marketers engage in an
analytically break down. In contrast, many practi- incremental process where they must deal with a
tioners and theorists contend that the political bureaucracy of fragmented decision-making struc-
environment often presents itself as an uninvited tures and a focus on solving day-to-day problems,
and uneasy pressure to be reckoned with when, rather than exploring opportunities in the environ-
for instance, running a campaign (Farrell, 1996). ment (Fischer et al., 2007: 191; Quinn, 1980). Strategy
Sometimes the environment can be an unpredict- then becomes a science of ‘muddling through’ as
able force,3 which is hard to interpret and respond Lindblom (1959: 79) states this troubled process of
to, because of ‘regular polling, strong media attention finding a direction. As a consequence, one of the
and “events” outside the control of the political party’ key tenets in newer political marketing strategy
(Lynch and Baines, 2005: 10). literature is that adjustments are paramount to a
Despite its challenges, this design face of strategy political organization because the media scrutiny
is a constructive starting point—a tempting and regular polling of opinions constantly trans-
template for creating strategy. Moreover, it fosters form the dynamics in the political marketplace
a language of political marketing strategy, which is (Lynch and Baines, 2005: 10). This idea of matching
indispensible when it comes to the components of internal and external events is proposed in theories
strategic planning and implementation. on obtaining competitive resources and developing
capabilities. By constantly creating a fit with the
external world, an organization can create assets
The second face of political marketing strategy: that are hard to imitate by competitors and thereby
emergent initiate a long-term advantage (Lynch et al., 2006;
Barber, 2005).
The idea behind the emergent political marketing Second, political organizations try to learn. An
strategy face can be summarized in one sentence:
emergent strategy will develop feedback
It is marketing strategy carried out on the run. The mechanisms that factor in information from the
axiomatic foundation of this perspective is eclectic, environment. For instance, in a political campaign
drawing on both rational and sociological
where the market testing of public opinion or focus
understandings fashioned by a focus on historical groups related to sudden ‘events’ takes place before
context. It means that actor assumptions are taken presenting the policy offerings in a more detailed
from various sources and do not exhibit a clean,
way during an election (Fischer et al., 2007; Sparrow
parsimonious structure (Hall and Taylor, 1996), and Turner, 2001). A political organization will thus
unlike rational propositions in the design perspective. embark on a mission of trial and error when
Nevertheless, much of the literature agrees that
developing a marketing strategy by constantly moni-
the environment of a political organization is toring the surroundings (Gould, 1998). Although
unstable. Consequently, the political world is most of the attention in the literature has been direc-
constantly taking new shapes and forms, making it
ted toward top management (Lynch and Baines,
a necessity for a strategy to be reactive. As such, it 2005), another important aspect is the art of collective
becomes pivotal for political marketers to realize puzzlement that comprises the totality of the
that they face a complex mix of information and
organization (Senge, 2006).
intelligence, which they need to understand and In fact, people closest to the front line, it could be
address. Alniacik (2009: 227) bolsters this notion party members or volunteers, are sometimes those
by examining the last three elections in Turkey. Each
who have the most valuable information, for
took an unexpected turn due to the sudden involve- instance, people who canvass and note information
ment of a terrorist, the military, an economic crisis about voters, they meet and send this knowledge
back to the strategy headquarters; this is a practice
3
Political marketing scholars grouped in the design face of strat- used in campaigns in the USA (Melber, 2010).
egy are not as dogmatic as their business strategy counter-
parts—according to some authors, they virtually neglect the In sum, it must be underscored, that an emergent
existence of the environment (e.g., Mintzberg et al., 2005). A strategy distinguishes itself from a product launch
broader group of political marketing scholars contend they are where the product stays the same over the whole
aware of the challenge from the surroundings. These include,
for instance, Baines et al., (2002: 12) and Smith and Hirst (2001: campaign. The emergent fine-tuning processes are
1069–1070). seemingly a more difficult task, and even for the

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
298 S. Winther Nielsen

most dedicated organization, the constant adjust- evolving in political marketing (e.g., Ming and
ment can cause problems relating to organizational Moufahim, 2009). However, ultimately this perspec-
inertia and deep-rooted cultural practices that tive collects a wide range of prominent scholars
complicate the ‘fitting process’ between internal who acknowledge that the world is socially
and external events (Vera and Crossan, 2004: 227f). constructed, and therefore, managers do not have
The emergent strategy face is a pragmatic tool kit to respond to it simply as it unfolds. Instead, the
available to scholars and marketers. Meanwhile, world is something we can give form to and frame.
two challenging caveats can be discerned. For example, while debating global warming, every
political organization is trying to invoke its version
(1) A learning organization can be considered as a
of reality (Stone, 1989). Moreover, when George W.
fad that has attracted enormous attention—but
Bush enacted a doctrine for American foreign policy
the more political managers try to learn, the more
after 9/11, he could have embarked on many differ-
often it is possible that they unlearn existing
ent marketing strategies, but he decided to write the
practices. Hence, the backside of learning is that
story of what he called the ‘War on Terror’, the good
well-functioning procedures might be eliminated.
fighting the evil, the legal fighting the illegal. This
People simply start heralding new ideas because
story has created a new narrative that has become
they are new. The desire to reevaluate becomes
the prevalent language in the Western world from
a trajectory in itself. But without a clear long-term
which to comprehend the international political
direction, the ability to absorb information can be
situation. This type of reasoning is at the core of
damaged because the organization becomes dis-
Lakoff’s (2005) understanding of political marketing
tracted by minor changes in the environment
strategy, when he writes about the importance of
(Mintzberg et al., 2005).
‘symbolic mechanisms of the political mind—the
(2) A central theoretical critique concerns the epis-
worldviews, frames, metaphors, cultural narratives,
temological inconsistencies stemming from the
and stereotypes’ (Lakoff, 2008).
multitude of different assumptions within this
However, in this context, the most important
perspective. It can be argued that actor assump-
question is how political organizations operate
tions are at best eclectic and at worst confusing
within this strategy perspective. The foundation of
(Campbell, 2004). The historical calculus under-
the interpretive strategy face is that a party, for
pinning the emergent strategy face is a mixture
instance, builds strategies to manipulate and alter
of rational and sociological axioms, which makes
the environment with the overall aim of gaining
it hard to stipulate clear empirical expectations
legitimacy. By envisioning and enforcing new world-
and attempts to falsify the theoretical propositions.
views, symbols, norms and metaphors, a party can
transform the general perception of a policy output,
societal problem or even the political landscape
The third face of political marketing strategy: (Patrón-Galindo, 2004; Nielsen 2011; Smircich and
interpretive Stubbart, 1985; Gamson and Modigliani, 1989).
The world outside the political organization is a Instead of accepting the world as it is, and planning
construction. The interpretive political marketing in accordance (design) or adapting to it by the pursuit
strategy face is built on this bold statement, and it of the acknowledged oceans of opportunities
dictates that the world is shaped by inter-subjective (emergent), there is empowering potential in the
thoughts and actions we all assemble. It represents a interpretive political marketing strategy face.
certain logic that is present in, for example, The interpretive political marketing strategy
constructivist and postmodern marketing theories perspective is not as developed as the other two
(Brown, 1993; Firat et al., 1995). From this departure, described faces. That is mainly because the adoption
political marketers are condemned to interpret the of constructivist and postmodern theories, for some
environment, infuse meaning into the world and scholars, is still at the periphery of mainstream
act upon it.4 These are the basic assumptions within marketing (e.g., Brown, 1993). Yet, an illustrative
the interpretive strategy face—reality is a social framework of an interpretive strategy is outlined
construction (Berger and Luckmann, 1967). In short, by Patrón-Galindo (2004). He analyzes the political
the political sphere is what parties and voters make marketing strategies in Peru by pointing to how pol-
of it, to paraphrase Alexander Wendt (1992). itical actors are ‘. . .struggling symbolically to obtain
The interpretive strategy face can at first be discursive hegemony’ (2004: 119). In this vein, the
conceived of as a radical view, and it is only slowly Peruvian president Toledo, tries to appeal to the
electorate for change processes in society by allud-
4 ing ‘. . . to symbolical characters of Peruvian history, as
This strategy face entangles a wide range of diverse approaches,
from constructivism, postmodernism, post-structuralism and a way to legitimize the process associatively in the public
critical theory to certain variants of neo-institutional theory and imagination’.
social psychology (Ming and Moufahim, 2009). The frame of Another linked contribution by Nielsen (2011)
reference is the unstable but changeable nature of the environ-
ment, in addition to the assumption of fabrication of meaning: wrestles with how a party strategizes in the intersec-
No political structures stay frozen; everything can be melted. tion between pressure from historical macrocleavages

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
On the concept of political marketing strategy 299

and micropressure from voters. It is argued that a attempts to situate the three faces of strategy in the
party’s interpretation of macropressure and micro- working environment of the political marketer.
pressure—either as a threat or a possibility—will Consequently, the article first describes a template
determine their strategic path (Henneberg, 2006: 43); of three steps—diagnosis, analysis, and implemen-
a path the party pursues in order to gain legitimacy tation—that we suggest some political marketers
by manipulating the agenda, fabricating new implicitly employ when, for instance, a party deci-
meaning structures or developing cleavages and des to select a particular marketing strategy. Second,
discourses through speech acts (Nielsen, 2011). This the article exemplifies this template in connection to
type of logic could be found in the 2008 Obama presi- the strategy faces by delineating three small cases
dential campaign, according to the campaign man- from US politics.
ager (Plouffe, 2009: 69). It unfolded in this case by
Obama’s campaign trying to install a new interpret-
Diagnosis—collecting knowledge
ation of the political landscape, which diffused an al-
ternative style of language and symbols (Harfoush, Over the years, many new valuable strategy
2009). Nevertheless, there are also limitations and theories within political marketing have been
complexities related to this strategy outlook. Indeed, proposed (e.g., Newman, 1994; Marland, 2003;
the cognitive and normative constraints of top man- Smith, 2006). However, what is characteristic of
agers will hamper the ability to scan input, fabricate many of those approaches is that the party or the
meaning, and change the environment. candidate has already decided on the handful of
In general, two notable critiques of the interpretive strategy options available to them, which are
political marketing strategy face are worth outlining. proposed in the particular author’s strategy theory
First, the interpretive perspective mainly seeks to (Henneberg, 2006: 30). Although this step of imple-
understand rather than to explain, because it is pre- mentation is a very important step, the distance
mised on the great traditions of continental thinkers between theory and practice is often longer (George,
of constructivism and postmodernism. In this con- 1993: 117). As a consequence, it is argued that there
text, the observation point is a bit asymmetrical is a step before going into one particular strategy
because it is more fashioned on an outside-in view theory’s epistemology and prescription for strategy
(i.e., scholars searching for meaning) than on an implementation—and that step is the diagnosis.
inside-out view (i.e., scholars looking at how political A diagnosis is here understood as a process
marketers search for meaning) of the organization. wherein the political marketer seeks to uncover the
In contrast, the other strategy faces outline a more current political conditions by drawing on different
balanced attitude toward the two extremes. sources of knowledge, which could be
Second, it can be argued that the interpretive
• media situation
strategy face entails a social determinism that replaces
• voter opinions
a material determinism associated with the design
• competitors
perspective. Roughly speaking, the interpretive
• stakeholders
school of thought to some extent downplays the
• political culture and history
brute facts of physical power or material resources
• institutional setup
in the political struggle, thereby sometimes under-
estimating the basic sources on which most human In essence, a diagnosis activates the above
interaction is actually built. relevant sources of information. The aim is to
decipher whether these components of knowledge
are substantially changing or stay more or less the
ON SELECTING A POLITICAL MARKETING same (Strömbäck, 2007). It entails that the political
STRATEGY FACE marketer needs to figure out the current conditions
of the political market, for example, is the environ-
The three faces of strategy laid out previously ment stable or unstable? Can political actors change
demonstrates that what political marketers actually the environment or is it unchangeable?
do in the real world, when they set out to strategize,
is highly contingent on which kind of strategy out-
Analysis—settling on a particular strategy
look–implicitly or explicitly–they subscribe to. A
political marketer utilizing a design face of strategy After diagnosing the current political conditions, a
thus employs a scheme very different from a polit- matching treatment to these challenges will have
ical marketer utilizing the emergent strategy face. to be found, which implies an analysis to find the
With this argument, the article has achieved its first right political marketing strategy. However, creat-
and primary goal, namely to develop a framework ing a strategy analysis requires that marketers ac-
for the concept of political marketing strategy. How- knowledge the contingent nature of theory. Theories
ever, in the following, we will investigate more are sometimes presented as if they are universal,
concretely how political marketers undertake the applicable always and everywhere. In reality, as
outlined strategy categorization. Hence, the article Figure 1 propels, the three strategy faces, and at

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
300 S. Winther Nielsen

times the subschools within, apply under different the contingent nature of theories. There are some
conditions. So, a political marketer can make an times and places in which the design face of strategy
analysis that builds upon the diagnosis of the helps one to think rigorously about the political com-
present situation in order to decide whether the petition, others in which the emergent strategy face is
events he or she evaluates, correspond to a particular more prosperous, and others in which the interpre-
theory corpus. tive strategy face is more relevant. The determination
One way to grapple with this selection process is to of a political marketing strategy lens presupposes a
make an analysis based on conditional reasoning. As dispassionate diagnosis of the situation to analyze
such, we have to discover under what conditions one and select a potentially successful strategy.
strategy face is potentially more successful over an- To further explore the dynamics of this framework
other in the electoral market. Traditionally in social we will look at three historical cases. These exam-
science, scholars will seek to uncover causal inference ples illuminate how the three steps are implicitly
patterns to solve this problem. In this case, this is a used in order to determine which strategy is chosen.
path that political marketers could also follow—
and some tacitly do. In short, from this departure • At the beginning of the 1990s, the Bill Clinton
we will seek to find a universal truth that comprises campaign for the 1992 presidential election
the logic; if we in the diagnosis stage have estab- crafted a heavy plan. The strategists Begala and
lished that A (stable environment) is present, then B Carville (2002) diagnosed the political environ-
(a model within the logics of the design strategy face) ment as stable and unchangeable: It was all about
will be a sensible strategic posture. However, the the economy and only the economy. ‘It’s the econ-
notion that a relationship entailing that A is neces- omy stupid’ as it was epitomized in the Clinton
sary and sufficient for the existence of B is not likely, war room. In that light, the campaign had to
as mentioned, when thinking about the dynamic win the media agenda and portray Clinton as an
nature of the political world (e.g., Lynch and Baines, efficient leader. The strategy memos analyzed
2005). So, a more modest but feasible trajectory for that what was needed was a careful plan that
marketers selecting a political marketing strategy grappled with the economic issue in terms of
might be to look at favoring conditions (George, voter attitudes, target groups and message devel-
1993). Therefore if we cannot generalize strictly from opment. It was about ‘staying on message’, the
A to B, then we might better detect when more epi- economic message, and sticking to the master
sodes of X and Y push for the success of C. Funda- plan (Begala and Carville, 2002; Newman, 1994).
mentally, the demanding hunt for necessary and At its core, the strategy memos were about the
sufficient conditions can to some extent obscure the stable configuration of issues on the agenda that
logic of probability as a useful tool. Clinton needed to address. The diagnosis impli-
With this reasoning about favoring condition in citly depicted the strategy design face’s typical
place, for instance, a political party can diagnose— emphasis on a stable and unchangeable environ-
simply expressed—that if X and Y happen (X = the ment, leading to the creation of a clearly designed
environment is unstable; Y = the environment is marketing plan that could be executed from the
changeable), then C will be a sensible marketing headquarters.
strategy to pursue (C = a model within the logics • In February 2005, Howard Dean became chair-
of the interpretive strategy face). In this fashion, pol- man of the Democratic National Committee
itical marketers have a systematic way of making an (DNC) and conducted a thorough diagnosis of
analysis that informs political marketing strategy. the political landscape. The Democrats were in
trouble. They had lost seats in Congress and at
Implementation—strategy prescription the same time badly trailed George W. Bush, the
incumbent president, in the 2004 election. The
The last step of implementing the chosen political
idea that something had to happen to regain
marketing strategy is, broadly speaking, about momentum was pervasive among the Democrats.
executing it, making it work in the organization The DNC’s strategy memo concluded in a potent
and on the battlefield. Yet, this is probably the most
analysis that they had to constantly match and
well-known and well-researched area in political learn their resources according to their diagnosis
marketing strategy (e.g., Kavanagh, 1995; Mauser, of an unstable political environment—but still
1983; Newman, 1994; Niffenegger, 1989), which we
with an unchangeable dominance of Republican
have described in the outline of the three strategy attitudes. The answer was a ‘50-State Strategy.’
faces. Due to limited space and because the focus Every state on the map could be valuable, similar
of this section is primarily on selecting a strategy,
to a chess game where you bring the opponent on
we will not investigate this step further. the defense from every angle. A line of thinking
that has resulted is a focus on nurturing long-
Historical examples
term resources and efficient allocation. This
One of the lessons of the three identified steps— new focus implied hiring full-time staff in all
diagnosis, analysis and implementation—is again 50 states, training candidates, campaign staff

Copyright © 2011 John Wiley & Sons, Ltd. J. Public Affairs 12, 293–302 (2012)
DOI: 10.1002/pa
On the concept of political marketing strategy 301

and organizers, developing precise voter data to CONCLUSION


microtarget and finally, investing heavily in new
technology to build a unified communication This article has attempted to outline an alternative
platform (Gilgoff, 2006). The goal was to con- categorization of the theoretical world within
stantly adapt and spread resources around the the field of political marketing strategy. This is a cat-
country. Once again, we can identify the diagno- egorization wherein the underlying epistemological
sis relating to a strategy face, this time the emer- differences of how actors perceive the world are
gent political marketing strategy, highlighting an uncovered and unpacked. This new categorization of
unstable but unchangeable environment one had the three faces of political marketing strategy, as
to adapt to through the creation of long-term cap- shown in the article, underlines that different strategy
abilities and learning feedbacks. theories apply under diverse conditions. This logic
• Barack Obama declared in Chicago in February of has a dual implication. For practitioners, the three
2007 that he would run for president. Around the faces of strategy can be employed to select a political
same time, David Plouffe (2009) became Obama’s marketing strategy. For scholars, it can be an instru-
campaign manager and started crafting a new ment to explicate the pre-supposition within the
bold strategy. In his strategy memos, he perceived marketing strategy concept—and potentially help to
the political environment differently than what predict the strategic choice of political entities.
Howard Dean and the DNC did only 2 years Nonetheless, further research is required. Despite
earlier. It was now possible for the world to the numerous fruitful conceptualizations of models
change. People could be swayed after the Bush on how to plan and implement a political marketing
Administration because of economic meltdown strategy, relatively few empirical studies have docu-
and fighting two difficult wars at the same time. mented the conditions favoring the use of one strat-
From this diagnosis, Obama, Plouffe and the rest egy over another (Henneberg, 2006). As such,
of the campaign analyzed that they should researchers have little predictive knowledge about
engage in setting up the strategy ‘Obama for under what conditions a party will choose a
America’. This catapulted the idea of altering the political marketing strategy that highlights plan-
language, norms and metaphors in the American ning (design), adapting (emergent) or enacting
political discourse (Melber, 2010: 4). It happened (interpretive). These three faces of political market-
among other things through the initiation of ing strategy outlined in this article can be a solid
Obama as an empty blackboard that everybody starting point for investigating how political
could paint their vision on. This type of strategy, marketers actually arrive at a particular strategy.
playing to voters’ imaginations, offered people a An endeavour which is crucial if the research field
new worldview in which to see politics from, at not only will outline strategy models—but also ac-
least that was the intention. Therefore, the strat- cumulate knowledge.
egy was not directly about designing a concrete
marketing plan to guide every step and was not
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