LA TRINIDAD POLICE DEPARTMENT

ISSUANCE OF POLICE CLEARANCE

A. ABOUT THE SERVICE

Institutionalize process to improve Quality Service Lane for the community acquiring Police
Clearance.

B. WHO CAN AVAIL OF THE SERVICE

Any resident of the Municipality with at least six (6) months residency.

C. REQUIREMENTS

C.1. Clearance for Local/ Abroad Employment

a. Barangay Clearance
b. Community Tax Certificate (CEDULA)
c. Official Receipt from the Municipal Treasury Office
d. Accomplished Personal Data Sheet (Applicants for DILG Tri-Bureau Services, AFP
Branch of Services, Philippine Marine Corps and Firearms License) Information sheet
for regular Police Clearance Application.

C.2. Clearance for Business Registration/ Permit

a. Barangay Clearance

D. FEES (According to Purpose)

a. Local Employment : Php 30.00

b. Employment/ Travel Abroad : Php 100.00
c. Application for Passport/ Visa : Php 120.00
d. Change of Name : Php 45.00
e. Application for Firearm License : Php 300.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday from 8:00AM to 5:00PM, no noon break.

1
 F. HOW TO AVAIL OF THE SERVICE

STEP APPLICATION/ SERVICE PROCESSING PERSONS

CLIENT PROVIDER TIME RESPONSIBLE
20 minutes Duty Desk
APPROACH the desk REFER the client to the Officer / Duty
1 officer then signifies his/her designated Action PNCO, Clearance
intention. Clearance Section. Section
-Then fills up the request
form and submits the same - Action PNCO,
with the required Clearance Section
documents to the Action provides the client a
PNCO, Clearance Section request form .
- Action PNCO,
Clearance Section
advises the client to pay
Police Clearance Fee at
the Treasurer’s Office.
Duty Clearance
PAY Police Clearance Fee Action PNCO, Clearance 10 minutes Section
2 at the Treasurer’s Office Section VERIFIES records,
(window 3) and submits OR encode the personal
to the Action PNCO, circumstances by BIS and
Clearance Section. prepares the clearance.
COP or any
3 CLAIM Police Clearance COP and Chief Clerk 1 minute authorized
APPROVES and SIGNS representative/
the clearance. Duty Clearance
Action PNCO, Clearance Section
Section RELEASES the
clearance
TOTAL RESPONSE TIME = 31 minutes
Note: Waiting time is not included in the process

2
 FLOWCHART IN THE ISSUANCE OF POLICE CLEARANCE

START

Client manifests intent to the Desk Officer then refers

STEP 1 the client to the designated Action PNCO, Clearance
Section.

- Action PNCO, Clearance Section provides the

9 minutes client with the appropriate form.
- Applicant fills up the request form and submits the
same with the required documents to the Action
PNCO, Clearance Section.
- Action PNCO, Clearance Section advises the client
to pay Police Clearance Fee at the Treasurer’s
Office.

STEP 2 Applicant pays Police Clearance Fee at the

Treasurer’s Office and submits OR to the Action
PNCO, Clearance Section.

10 minutes Action PNCO, Clearance Section verifies records

and prepares the clearance.

STEP 3 COP approves and signs the clearance.

3 minutes Action PNCO, Clearance Section releases the

clearance.

END

3
 ISSUANCE OF POLICE REPORTS/CERTIFICATION

A. ABOUT THE SERVICE

Institutionalize process to improve Quality Service Lane for the community acquiring Police
Reports (extracts from police blotter).

B. WHO CAN AVAIL OF THE SERVICE

Anybody who is a reporter of recorded incidents.

C. REQUIREMENTS

1. Affidavit of Loss for lost documents (i.e. Passport, ID Cards)

2. Official Receipt from the Municipal Treasury Office

D. FEES

Police Report/ Certification: Php 30.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday from 8:00AM to 5:00PM, no noon break.

G. HOW TO AVAIL OF THE SERVICE

PROCESSING PERSON/S
STEP APPLICANT/ CLIENT SERVICE PROVIDER
TIME RESPONSIBLE

1 APPROACH the desk REFER the client to the 20 minutes Duty Desk Officer
officer then signifies designated Action PNCO, / Duty Invest
his/her intention. Investigation Section. Section
Then submits required - Action PNCO, Investigation
documents (IRF) to the Section interviews the client
Action PNCO, relative to the incident.
Investigation Section. - Action PNCO, Investigation
Section advises the client to
pay Police Certification/
Reports Fee at the
Treasurer’s Office.

4
 2 PAY Police Report/ Action PNCO, Investigation 5 minutes Duty Invest
Certification Fee at the Section PREPARES the Section
Treasurer’s Office and clearance.
submits OR to the
Action PNCO,
Investigation Section.

3 CLAIM/RECEIVE the COP APPROVES and 1 minute COP or any

report SIGNSthe report. authorized
Action PNCO, Investigation representative/
Section RELEASESthe Duty
report. Investigation
Section

MAXIMUM PROCESSING TIME: 26 Minutes

Note: Waiting time is not included in the process

5
 FLOWCHART IN THE ISSUANCE OF POLICE REPORTS/
CERTIFICATION

START

STEP 1 Client manifests intent to the Desk Officer.

STEP 2 Desk officer refers the client to the designated Action

PNCO, Investigation Section.

13 minutes - Action PNCO, Investigation Section interviews the

client relative to the incident.
- Applicant submits the same with the required
documents (if necessary) to the Action PNCO,
Investigation Section.
- Action PNCO, Investigation Section advises the
client to pay Police Report/ Certification Fee at the
Treasurer’s Office.

STEP 3 Applicant pays Police Report/ Certification Fee at the

Treasurer’s Office and submits OR to the Action
PNCO, Investigation Section.

5 minutes Action PNCO, Investigation Section prepares the

report/ certification.

STEP 4 COP approves and signs the report.

3 minutes Action PNCO, Investigation Section releases the

report.

END

6
 REPORTING INCIDENT/CRIME

A. ABOUT THE SERVICE

Institutionalize projects essential in the improvement of Quality Service Lane for the
community reporting crime/ incidents.

B. WHO CAN AVAIL OF THE SERVICE

Anybody who report crime/ incidents.

C. AVAILABILITY OF THE SERVICE

Monday to Sunday 24 hours.

D. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/ SERVICE PROVIDER PROCESSING PERSONS

CLIENT TIME RESPONSIBLE
Report to the Desk officer receives 2 minutes Duty Desk
1 desk officer the report of a crime, Officer/ Duty
incident. incident, arrest or TOC/ Beat/
event/activity. Mobile Patrol

Desk officer determines

the following:
- If it is a crime or not;
- If it is an emergency
or not;
- If it concerns WCPD
or general invest; or
- Is it an arrest of a
suspect of a crime.
If it is not a crime 20 minutes Duty Desk
2 incident and not an Officer
arrest of a suspect of a
crime, desk officer
records it in the police
blotter.

If it is a crime and 1 minute Duty TOC/ Beat/

requires immediate Mobile Patrol
dispatch of personnel,
Desk Officer dispatches
the alert team or beat
patroller near the area.
If a suspect is arrested, 1 hour 30 Duty investigator
proceed to DIDM SOP minutes
2011-006 on booking of
arrested suspect.

7
 If it is a crime, Desk 2 minutes Duty Desk
officer refers the Officer/ Duty
reporting person to either Investigator
WCPD or general
investigation duty
investigator.

3 Reporting Duty investigator assists 1 hour 30 mins Duty investigator

person the complainant in
accomplishes accomplishing the
the Incident Incident Record Form.
Record Form.
4 Duty WCPD investigator 1 hour 30 mins Duty investigator
records the incident in
the separate blotter while
the General Invest
investigator records the
incident in the general
invest blotter.
5 Receives Duty investigator issues 10 minutes Duty investigator
Incident Record Incident Record
Transaction Transaction Receipt to
Receipt. the reporting person.
PROCESSING TIME: 5 hours 10 minutes ( suspect arrested)
PROCESSING TIME: 4 hours 40 minutes (recording of incident)
Note: Waiting time is not included in the process

8
 FLOWCHART IN THE ISSUANCE OF POLICE REPORTS/
CERTIFICATION

START

Desk Officer Receives

report of a crime
Incident, Arrest or
Event/ Activity

1 Is it a crime incident? NO Is it an arrest of a

NO
suspect of a crime?
YES
YES
Is the incident NO Is the incident an
concerns WCPD? emergency?
NO YES

Reporting Person is Do immediately

referred to duty dispatches the alert
Officer of WCPD team to respond to the Report is treated as
emergency, pursuant an Event or Activity
to PNP POP
1
WCPD Duty Officer assists
Reporting Person in Proceed pursuant to
NO YES
accomplishing the IRF Was a suspect arrest? DIDM SOP 2011-006
on booking of arrested
suspect
Report is recorded by the
WCPD Duty Officer in the QSL Duty Officer assists
separate WCPD Blotter reporting person in
accomplishing IRF

WCPD Duty Officer issues Report is recorded by

IRTR to the reporting person the DO in the Police
Blotter
Report is recorded by
the DO in the Police
DO issues IRTR to the
Blotter
reporting person

Forward IRF to the

Station Investigation
Section

E-Blotter END
9
 ISSUANCE OF POLICE REPORTS / CERTIFICATION

A. ABOUT THE SERVICE

Institutionalize process to improve Quality Service Lane for the community acquiring Police
Reports (extracts from police blotter).

B. WHO CAN AVAIL OF THE SERVICE

Anybody who is a reporter of recorded incidents.

C. REQUIREMENTS

3. Affidavit of Loss for lost documents (i.e. Passport, ID Cards)

4. Official Receipt from the Municipal Treasury Office

D. FEES

Police Report/ Certification: Php 30.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday from 8:00AM to 5:00PM, no noon break.

F. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESSING PERSONS

TIME RESPONSIBLE
1 Applicant approaches Desk officer refers the client 20 minutes Duty Desk Officer
the desk officer then to the designated Action / Duty Invest
signifies his/her PNCO, Investigation Section
intention. Section.
Then submits required - Action PNCO, Investigation
documents (IRF) to the Section interviews the client
Action PNCO, relative to the incident.
Investigation Section. - Action PNCO, Investigation
Section advises the client to
pay Police Certification/
Reports Fee at the
Treasurer’s Office.

2 Applicant pays Police Action PNCO, Investigation 5 minutes Duty Invest

Report/ Certification Section prepares the Section
Fee at the Treasurer’s clearance.
Office and submits OR
to the Action PNCO,
Investigation Section.

10
 3 COP approves and signs the 1 minutes COP or any
report. authorized
Action PNCO, Investigation representative/
Section releases the report. Duty
Investigation
Section

MAXIMUM PROCESSING TIME: 26 Minutes

Note: Waiting time is not included in the process

11
 FLOWCHART IN THE ISSUANCE OF POLICE REPORTS/
CERTIFICATION

START

STEP 1 Client manifests intent to the Desk Officer.

Desk officer refers the client to the designated Action

STEP 2 PNCO, Investigation Section.

- Action PNCO, Investigation Section interviews the

13 minutes client relative to the incident.
- Applicant submits the same with the required
documents (if necessary) to the Action PNCO,
Investigation Section.
- Action PNCO, Investigation Section advises the client
to pay Police Report/ Certification Fee at the Treasurer’s
Office.

Applicant pays Police Report/ Certification Fee at the

STEP 3 Treasurer’s Office and submits OR to the Action PNCO,
Investigation Section.

Action PNCO, Investigation Section prepares the

5 minutes report/ certification.

COP approves and signs the report.

STEP 4

Action PNCO, Investigation Section releases the report.

3 minutes

END
APPROVED:

PSI RADINO SIMANCA BELLY

Chief of Police

12