Mohammad Ibraheem

+971-589944048
ibraheemanhas@gmail.com

Career Objective

I want to settle down as a Network Engineer in a company where I can utilize my knowledge, skills in practical and learn
more for the growth of the company and to excel my career.

Certification

 Cisco Certified Network Associate –CCNA Cisco id CSCO13219717

 ITIL Foundations

Experience:

Worked as NOC Engineerat IT Support Pvt Ltd.from 2nd December 2016 to 6thFebruary 2018.

Roles and Responsibilities:

• Effective monitoring and troubleshooting of all the network elements at the access & core layer which are
involved to provide diverse services to the enterprise CMs directly or indirectly with high operational
environments through application of a rigorous business approval & risk / impact review process.
• Proactively used monitoring tools like alarms, trending graphs on HP-BSM, HP-OMI, HP-NNM and
Watch4net todetermine production issues and escalating the same to appropriate teams.
• Handling BMC Remedy ticketing tool and HP Service Manager ticketing Tool for managing change requests
(RFC), incident tickets and problem tickets without violation.
• Responsible for generating the daily reports related to the tickets and incidents handled by our team and
then preparing the presentations based on these reports for the weekly management meetings.
• Maintaining the Network documentation in terms of Diagrams, Configuration and Change Management &
maintaining full documentation of downtime report and incident reporting.
• Performing day to day operational tasks involving the Enterprise incident handling and management,
attending the incidents of signature/VVIP customers.
• Performing reviews of Networking Devices; Routers, Switches, Firewalls configuration and taking scheduled
backups using Cisco Prime Infrastructure and FTP.
• Assisting in conducting resiliency test for all Network devices once per every 6 months.
• Responsible for IOS up gradation of routers, switches, firewalls and network nodes.

Education and Qualification

 B.Tech in C.S.E from Islamic University of Science and Technology, 2016.

 XII from SP Higher Secondary School, Srinagar in 2011.
 X from Green Valley Educational Institute, Srinagar in 2009.
Technical Expertise

 CCNA Routing, Switching, Computer Networks, Windows, Operating Systems, VMware and Servers.
 Monitoring tools HP-BSM, HP-OMI, HP-NNM and Watch4net.
 Ticketing tools BMC Remedy tool and HP Service Manager Tool
 Routers: - Cisco ISR 2900, 3900, 4000
 Switch:- Cisco 3550,3560,3750, 4500 Catalyst series
 Remote access technology Secure CRT, HyperTerminal and Putty
 Operating System (Windows XP, Windows 7, Windows 8, Windows 8.1, and Windows 10) installation,
management and troubleshooting.
 Basic works on servers like making users, groups and implementation of basic policies.
 Programming Languages: C, C++.
 Operating Systems: Windows, MAC.
 Bluecoat for analyzing DNS response time.

In depth knowledge of Network Protocols:

 TCP/IP, Telnet, FTP, TFTP.

 LAN, WAN.
 RIP, EIGRP, OSPF.
 VLAN, VTP, STP, RSTP.
 BFD, VRRP.
 VPN, IPSEC, SNMP.
 DHCP, DNS

Achievements

 Had qualified All India Entrance Examination (AIEEE).

 Held a perfect attendance record
 Participated in various National level technical and cultural fests.
 Participated in workshop on personality development through theatre organized by J.K.A.A.C.L in collaboration
with National School of Drama, New Delhi.
 Played Under-14 Twenty20 l Cricket Championship

Other Skills, Interests

 Management Skills: I can set priorities, delegate, motivate people,I know when and where I need to take steps
to rectify things.
 Strengths: Hard working, Honest, Loyal, Optimistic, Self motivated.
 Conversational Skills: - Fluency in English, Hindi, Urdu.
 Fitness workout, Swimming, Travelling

PERSONAL DETAILS

 Name : Mohammad Ibraheem

 Father’s Name : Adil Miyan Jehangir
 Present Address : Ascana Building, Al Karama, Dubai
 Permanent address :202-Balgarden Nursing Garh
 Date of Birth : 7th July 1994
 Nationality : Indian
 Passport No : L5698449