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Whether parents are divorced, married, single, together, birth, adoptive, or are also called
grandma or grandpa, the definition of family according to the motion picture, Lilo and Stitch, still
rings true: “Ohana means family. And, family means no one gets left behind or forgotten.” A
family is a group of people who love and lift one another. The diversity of families is vast – no two
look or operate identically. The beauty of this is whomever we call “family,” is who is there to
support us. To our valued and appreciated parents, guardians, and other important adults in
children’s lives: I promise, devoting even the smallest amount of meaningful, distraction-free,
time to your family will reap boundless rewards, improve your relationships, solidify emotional
bonds, and promote positive family dynamics in your home. As a working mother, I have
experienced the struggle of maintaining balance between family life and work responsibilities.
Please remember the value of your contributions in all facets of your life. You are capable. Let us
work together to strengthen each other and empower our children - THANK YOU!
With the Utmost Sincerity,
Courtney Ashton | “Your child’s advocate, and your family’s most enthusiastic cheerleader.”
APRIL 2019 | 1
LOCATION
2 | OUR STORY EARLY LEARNING
Each human being, however small or weak, has something to bring to humanity. As we start to really get to know others,
as we begin to listen to each other's stories, things begin to change. We begin the movement from exclusion to inclusion,
from fear to trust, from closedness to openness, from judgment and prejudice to forgiveness and understanding. It is a
movement of the heart. – Jean Vanier
PROGRAM HANDBOOK | 3
TABLE OF CONTENTS
OUR STORY: PROGRAM PROPOSAL
SECTION 1: PROGRAM FRAMEWORK AND VISION
SECTION 2: CLASSROOM PLACEMENT
SECTION 3: TUITION RATES, FEES, AND COLLECTION POLICY
SECTION 4: STAFFING PLAN
JOB DESCRIPTION EXAMPLE
SECTION 5: PROFESSIONALISM
SECTION 6: STAFF EVALUATION AND TRAINING
SECTION 7: FAMILY PARTNERSHIPS
SECTION 8: CHILD GUIDANCE AND DISCIPLINE POLICY
SECTION 9: CHILD ABUSE PREVENTION & POLICIES
SECTION 10: HEALTH AND SAFETY
SECTION 11: NUTRITION AND PHYSICAL ACTIVITY
PROGRAM HANDBOOK | 5
PROGRAM DESCRIPTION CONTINUED…
When the whole child is considered, and guidance is implemented on the foundation of secure
relationships, children’s general understanding of academic knowledge will follow.
We approach teaching mathematic, science, and literacy concepts in supportive and
encouraging ways that help children develop a genuine love for learning and promote the
continuous development of meaningful child-teacher relationships. Our focus on strong child-
teacher relationships is to ultimately strengthen the relationships within the context of children’s
family and home life. We support the attainment of this goal by providing countless opportunities
for parents/guardians and other important influences in children’s lives to be active participants in
maintaining and improving our program’s overall quality (see Section #:Family Partnerships). We
make every effort to ensure our interactions with families convey our genuine love and support for
their role as primary caregivers and their child’s first and most important teacher. We will help the
adults in children’s lives recognize the impact they have on their child’s developmental process and
show them the capabilities they possess to nurture, teach, and care for their children. Providing
children from all walks of life with high-quality learning experiences that incorporate
developmentally appropriate – nationally recognized – practices and support reciprocal
relationships between children, families, and teachers is a significant and highly critical ambition we
want to make a reality (Copple & Bredekamp, 2013).
Needs Assessment
I used a variety of methods to determine the needs of my community. I conducted a
demographic assessment by researching census records and I searched and spoke with other
professionals in the community to determine the gap that needed to be filled in the field of early
childcare. I contacted and spoke with surrounding childcare centers, Idaho’s Department of Health
and Welfare, IdahoSTARS, and colleagues from my previous job position. In addition to the
conversations I had with them, I also canvased door-to-door and sent out a community survey in the
mail. From my research, I found that many parents had pulled their children out of their local
childcare arrangement because of lack of quality or because the centers they previously took their
children to went out of business due to financial hardship. As these parents/guardians have been
searching for new care providers, they have found that most centers are unable to meet their needs
for the following reasons: lack of care during their atypical work hours; long waitlists for mediocre
care, and even longer waitlist for high quality care; and, more. Our Story’s nurturing environment
and holistic approach to teaching and strengthening children and their families will provide this
community with the peace of mind and support it is desperately seeking.
PROGRAM HANDBOOK | 7
START-UP BUDGET (Based on 3-months prior to opening) CAPACITY: 106 CHILDREN
Start-up Personnel Costs EST. COST
Executive Director - $39,000/yr. (2 months/ 1st month I will not pay myself) $ 6,500
Center Director - $40,000/yr. (2 months) $ 6,667
After School/EHC Program Coordinator - $40,000/yr. (2 months) $ 6,667
Administrative Manager - $31,000/yr. (1 month) $ 2,583
Kitchen Manager- $ 27,000 (1 week) $ 563
(2) Infant-Toddler & Preschool Program Coordinators - $39,000/yr. (2 months) $ 6,500
18 Teachers $39,000/yr. (3 weeks) $ 43,875
9 Support Aides $27,000/yr. (1 week) $ 5,063
Subtotal Start-up Personnel Cost $ 78,418
Employee Benefits (15 %) $ 11,763
TOTAL START-UP PERSONNEL COST $ 90,181
Supplies
Office (Computers, printers, paper, etc.) $ 5,000
Cleaning and paper goods $ 2,000
Food $ 6,000
Office & Center Furniture/Necessities $ 20,000
Classroom Furniture $ 100,000
Activity & Classroom Materials $ 9,000
TOTAL START-UP SUPPLY COSTS $ 142,000
Occupancy
Loan Payment $ 3,055
Utilities $ 2,200
TOTAL START-UP OCCUPANCY COST $ 3,081
Other
Licensing/Zoning Expenses $ 1,000
Insurance (Property, Liability, Workers’ Comp., Auto, Abuse, Small Business) $ 7,800
Miscellaneous/Unexpected Expenses $ 1,000
Cash Reserve Payment $ 4,000
TOTAL START-UP COSTS $ 505,761
8 | OUR STORY EARLY LEARNING
SECTION 1: PROGRAM FRAMEWORK AND VISION
Mission Statement
We believe children thrive in developmentally appropriate environments where caregivers
guide and teach based on principles of unconditional acceptance and love, encouragement, and
intentionality; and, parents, guardians, and other important adult influences play crucial roles in
children’s developmental growth and progression.
Philosophy Statement
Belief Statement 1: At Our Story, we support Abraham Maslow’s theory of hierarchy of needs and
Mary Ainsworth’s research on attachment (Berger, 2012). We believe and affirm that children learn
best when their essential psychological need for love and acceptance is met with responsive and
thoughtful caregivers.
Belief Statement 2: At Our Story, we value the emotional bond between children and their families
and believe is essential to their overall development and progression. Creating a welcoming, safe,
and respectful atmosphere for children and their families is our top priority. We recognize the
individuality and differences of families. We acknowledge and respect their variations in culture,
interests, dynamics, and characteristics (Click, Karkos, & Robertson, 2014). We believe differences
are important in fact, vital for developing a deep understanding and appreciation of the world
around us. We intentionally aim to implement these values each and everyday by supporting
children and families according to their individual needs and circumstances.
Belief Statement 3: At Our Story, we foster the optimal development of all children through the
implementation of intentional and emergent curriculum (Click et al., 2014). We conduct pre-
assessments prior to constructing lesson plans and curriculum framework. We pre-assess to
determine the interests, developmental stage, and individual needs of each child, as well as the class
as a whole. Pre-assessing gives us the opportunity to determine the accommodations necessary for
creating an inviting and inclusive classroom environment. Teachers use a variety of methods when
pre-assessing including, but not limited to, observations, opinions of the children, visual work
samples, and parent/guardian feedback. We take into account the unique interests and
developmental abilities of each child. Intentionality and flexibility are at the root of our construction
and implementation of curriculum. We plan curriculum intentionally to help children meet
milestones, grow in self-worth, and accomplish important developmental goals. Flexibility is
essential in our curriculum approach. We aim to promote and encourage children’s intrinsic
motivation, curiosity, and creativity by providing children with opportunities to create projects and
study a particular concept in as much – or as little – depth as they desire.
PROGRAM HANDBOOK | 9
PHILOSOPHY STATEMENT CONTINUED…
Goal 1: We aim to provide children with opportunities for exploration and self-directed discovery
to help them become intrinsically motivated and develop a genuine love for learning about,
investigating, and understanding the many aspects of society and the world around them.
Objective 1: The children at Our Story will display curiosity about the natural environment,
identify earth’s materials in their own way, use their senses to identify similarities and
differences through observation and exploration, and investigate the physical properties of
living and nonliving things (Department of Health and Welfare [DHW], 2017, D4; G42). The
families at Our Story will encourage, reassure, and guide their children by posing open
ended questions – without set or predetermined expectations for the answers – and
discussing their discoveries with each other.
Objective 2: The children at Our Story will take more risks by accommodating and
assimilating their perspectives and overall understanding to the new settings, people, and
objects they explore, meet, and experience (DHW, 2017, D1; G6). The families at Our Story
will support children in reaching this goal by spending quality time together in new
environments – indoor and outdoor – and participating in open-ended conversations.
Goal 2: We aim to offer children and families supportive and enriching experiences that
encourage positive family dynamics and children’s positive self-concept.
Objective 1: The children at Our Story will perceive themselves as unique individuals
with worth and value as they begin to make choices; utilize their autonomy; show
preferences for certain things; and, describe themselves and their family members as
people who have minds, bodies, and feelings (DHW, 2017, D3; G36). The families at Our
Story will encourage their children to experiment with growing competence and
individuality by providing chances for them to make choices for themselves. They will also
collaborate with administrators and teachers, actively participate in center operations,
and frequently engage in two-way communication (Copple & Bredekamp, 2013, p. 23).
Objective 2: The children at Our Story will display positive self-concept as they begin to show
enthusiasm about their accomplishments and show self-control by self-regulating their
emotions; for example, taking a break from a stressful situation without prompting (DHW,
2017, D3; G37). The families at Our Story will engage with their children by celebrating with
them when they accomplish something and providing opportunities for their children to
participate in tasks appropriate to their stage of development.
PROGRAM HANDBOOK | 11
SECTION 2: CLASSROOM PLACEMENT
Our policies and procedures for classroom placement connect to the following principles of
child development and learning that inform practice, stated in the National Association for the
Education of Young Children’s Position Statement (2009):
• Many aspects of children’s learning and development follow well-documented sequences,
with later abilities, skills, and knowledge building on those already acquired (“Principle 2”);
• Development and learning proceed at varying rates from child to child, as well as at uneven
rates across different areas of a child’s individual functioning (“Principle 3”);
• Children develop best when they have secure, consistent relationships with responsive adults
and opportunities for positive relationships with peers (“Principle 7”);
• Development and learning advance when children are challenged to achieve just beyond
their current mastery, and also when they have many opportunities to practice newly
acquired skills (“Principle 11”); and,
• Children’s experiences shape their motivation and approaches to learning, such as
persistence, initiative, and flexibility; in turn, these dispositions and behaviors affect their
learning and development (“Principle 12”).
2.1 Primary Caregiving: “Each child is cared for by only the same one or two adults, allowing the
adult to come to know the child very well and the child to form a strong emotional bond –
attachment – with that adult” (Copple & Bredekamp, 2013, p. 77).
2.2 Continuity of Care: “A child stays with the same primary caregiver in the same peer group over
many months or from year to year, if possible. If caregivers change frequently (children) either
never attach, or must continually deal with separation and readjustment, which can make both
(children) and parents feel insecure” (Copple & Bredekamp, 2013, p. 77). Every action we take in
our program is done to best support primary caregiving and overall continuity of care.
2.3 Initial Placement
When initially placing children during enrollment, we make every effort to make the most
appropriate decision that will allow the child to achieve their maximum potential. To do this, we
take the following two statements into consideration:
1. Children will be placed in the most developmentally, culturally, socially, and individually
appropriate classroom for their age, circumstances, developmental stage, and background -
all of these points are considered collectively when determining classroom placement.
2. How long will the child be able to stay in the classroom before other children at the center
begin to transition to the same classroom?
12 | OUR STORY EARLY LEARNING
TUITION RATE CHART
Note: School age children’s tuition is based on days of attendance. However, the days of
enrollment must be predetermined prior to their first day of care. And, all policies regarding
payment of tuition apply as well.
PROGRAM HANDBOOK | 13
SECTION 3: TUITION RATES, FEES, AND COLLECTION POLICY
3.1 Tuition Rates
Tuition rates listed in this section are based on a week of care. Payments are due the
Thursday before each week of service (Day Early Learning, 2019). This allows for flexibility when
determining their budget plans. Prompt payment is greatly appreciated, and pre-payment is
certainly welcome as well. Tuition stays the same regardless of regardless of hours attended, illness,
observed holidays or emergency closings (Day Early Learning, 2019). The only exceptions to this
policy are pre-approved vacations or unexpected/emergency related hospital stays of children or
immediate family members of children. We have crafted our tuition based on the following
definitions:
• Full-time Enrollment: 5 days of attendance (7 to 10 hours each day)
• Part-time Enrollment: 3 days of attendance (7 to 10 hours each day) OR 5 days of
attendance and less than 7 hours each day
• Atypical Enrollment: Any family whose schedule is different from the part-time/full-time
schedules (listed above) will meet with the administration to create a unique enrollment and
tuition plan to meet their childcare needs. The plan will blend the following daily and hourly
rates stated in our tuition rates. This tuition plan is unique in its creation, but must be paid in
its entirety, and by the same deadline as full-time and part-time tuition. The same policy for
payment of tuition applies: regardless of hours attended, illness, observed holidays or
emergency closings. The only exceptions to this policy are pre-approved vacations or
unexpected/emergency related hospital stays of children or children’s immediate family
members.
• Daily (7 to 10 hours) and Hourly Rates: Solely used for the purpose of determining tuition
and fees for atypical (not typical) enrollment plans
• Extended Hours Care (EHC): Childcare offered Saturdays Our Story is open.
3.2 Extended Hours Care
Childcare is available on Saturdays based on need. If families need weekend childcare, they
will need to fill out a Need Request Form. Then, the administration will discuss and determine if the
family’s situation is in accordance with center policies and procedures for providing extended hours
care.
PROGRAM HANDBOOK | 15
SECTION 4: STAFFING PLAN
Staff will be hired first and foremost on personal characteristics critical to job performance
(Click et al., 2014). When hiring staff members we only consider those who genuinely appreciate
working with children and families. They must be flexible and patient in any circumstance. During
the recruitment, screening, and interview process, applicants must exemplify excellent
communication skills and ethical conduct as defined in the Code of Ethical Conduct published by the
National Association for the Education of Young Children (NAEYC) (see Standards of Conduct, p. #).
All staff must unequivocally demonstrate traits of honesty and integrity in their day-to-day lives.
Those considered for staff positions must be responsible adults who possess the ability to inspire
learning and growth within children through the application of gentle and thoughtful teaching
methods and child guidance approaches.
4.1 Staff Organization Chart
EXECUTIVE DIRECTOR
Administrative
Center Director
Manager
Prep Assistant
"Littles" "Creators" Assistant
"Founders" Technician
(3 to 18 months) (3 years, 4 months to (Kindergarten)
• 2 Teachers 4½ years old) • 2 Teachers
• 1 Full-time Aide • 2 Teachers
• 1 Full-time Aide
• 1 Closing Aide • 1 Full-time Aide
• 1 Closing Aide
• 1 Closing Aide
"Explorers"
"Meaning Makers"
(16 to 30 months) "Developers"
(1st to 3rd grade)
• 2 Teachers (4 years, 4 months to
5½ years old) • 2 Teachers
• 1 Full-time Aide
• 2 Teachers • 1 Full-time Aide
• 1 Closing Aide
• 1 Full-time Aide • 1 Closing Aide
• 1 Closing Aide
"Scientists"
(2 years, 4 months "Mountain Movers"
to 3½ years old) "Authors" (4th to 5th grade)
(Prekindergarten)
• 2 Teachers • 2 Teachers
• 2 Teachers
• 1 Full-time Aide • 1 Full-time Aide
• 1 Full-time Aide
• 1 Closing Aide • 1 Closing Aide
• 1 Closing Aide
PROGRAM HANDBOOK | 17
REFERENCES CONTINUED…
recently relocated immigrants and/or refugees, and other populations with unique circumstances
who are interested in this line of work. Applicants in these circumstances may provide references
from friends and/or extended family members – not immediate. In the event references are not
provided, the applicant will be notified via email to review their application and add the necessary
details. Applications lacking references will automatically be removed from consideration and
placed in a separate file apart from all candidates until references are received. If an applicant fails
to provide references and is speculating why they were not selected for an interview, it will be their
responsibility to review their application and solicit contact with our administration. They are
encouraged and welcomed to follow-up regarding their lack of references. Oversights happen; it is
what is done about the error that determines a professional’s competency and candidacy for
employment. If they approach this oversight competently, it is likely they will be reconsidered for a
job position.
4.4 Screening Process
After applications without references have been removed, members of the parent-teacher
association (PTA) will anonymously review the results of the applicants’ surveys and categorize
them based on initial impressions. Following PTA feedback, our administrative secretary will sort
applicants by program applied for, and in the following categories: those who, (a) meet the
“preferred” job qualifications; (b) meet the “minimum” qualifications; (c) possess some of the
qualifications; or, (d) do not possess any of the qualifications (Click et al., 2014). At this point, the
initial screening process is complete and each program’s respective administrators will proceed
with the interview process.
4.5 Interview Process
Each coordinator/director will receive the employment applications for their respective
program, in addition to the feedback that was obtained during the screening process. After
reviewing this information, the administrators will choose whom to bring in for an interview. Each
interview will be scheduled to last 45 minutes and be a three-part process: (a) an informal rapport
building discussion between the administrator and candidate; (b) a tour of the campus; and, to
conclude, (c) the formal portion of the interview where questions and discussions regarding the
position will be posed and responded to.
PROGRAM HANDBOOK | 19
4.6 Administration Selection
Since the administration plays a critical role in determining support staff, all administrators
will be formally hired prior to hiring teaching staff. The first administrative employees recruited will
be the center director and administrative secretary. The executive director will use the applicable
mediums from the screening process indicated above, to select these employees. After determining
three quality candidates for each position, the executive director will proceed with the interview
process – also indicated above. Following these critical position placements, the executive director
and center director will work together to screen and interview applicants for the following
positions: infant and toddler program coordinator, preschool and after-school program coordinator,
and the extended hours program director. After these positions are filled, recruitment for the
remaining support positions will begin.
4.7 Teaching Staff Selection
Following interviews, each program’s respective administrators will review their notes and
evaluate the candidates. After they determine their top applicants, they will send the information
they have gathered so far to be briefly reviewed, in anonymity, by a carefully chosen panel of
professionals in the community. Following this review, the feedback will be returned to the
respective program’s administrator. The program’s director/coordinator will collaborate with the
executive director and the center director to review the overall feedback received. They will decide
whom to hire collectively, and will contact the chosen candidates via email and a personal phone
call. Applicants not chosen will receive a kind and professional email of non-selection. Extended
hours teachers will be hired with evening, weekend, and holiday availability in mind. They will work
most Saturday and holiday shifts, and during the week depending on scheduling needs and
availability.
4.7.1 Pre-operations Orientation: Upon the formal hire of staff members, we will conduct a
group orientation. Job placements will not be made prior to this event. Orientation will last three full
days. On the first day, staff members will get their pictures taken for their center identification cards.
We will have icebreaker activities; breakfast and lunch; a presentation and discussion about our
program’s framework; interactive simulations; and, role-plays regarding situations typical to each
age group of children. Administrators will be documenting and detailing overall team dynamics. The
goal of this is to determine co-teacher partnerships that have potential for cohesive classroom
dynamics. At the end of the first day of orientation, staff members will fill out an evaluation form
detailing their top four classrooms of interest for placement.
PROGRAM HANDBOOK | 21
ADDITIONAL SUPPORT STAFF SELECTION CONTINUED…
Substitutes will be screened, interviewed, and selected by the center director. Kitchen staff will be
screened, interviewed, and selected by the administrative secretary, who will be trained on
nutrition, establish contact with registered dieticians, and hire kitchen staff competent of adhering
to the guidelines either because of previous experience, or because they are ready and willingly to
take in new information and learn how to apply it effectively. The extended hours director will hire
the maintenance supervisor and staff, and the closing aides. Closing aides will be hired with evening,
weekend, and holiday availability in mind. They will typically work most Saturday and holiday shifts,
and during the week depending on scheduling needs and availability.
4.9 Volunteer and Intern Selection Plan
We do not rely solely on volunteers or student interns to provide care for the children who
attend. However, interns and volunteers are always encouraged and welcomed to contact us if they
have a desire to serve in any capacity in our program. We genuinely enjoy when family and
community members participate in our program. All interns and volunteers who serve and are
working with children at the center – more than two days a week – will be required to obtain
background check clearance through the Department of Health and Welfare and Pediatric CPR and
First Aid certification. Our Story will front the cost for volunteers related to children enrolled in the
program (including grandparents, aunts, uncles, siblings, etc.). So, parents/guardians: take
advantage of this great opportunity to become trained in important skills and make significant
contributions in the lives of children!
4.10 Work Schedule
We are open from 5:00 a.m. to 9:00 p.m., Monday through Saturday. Our program is
intentionally designed to accommodate the unique circumstances and needs of families. Due to our
program’s nature, we operate on a year-round basis, including most federally recognized holidays
(increased staff wages will apply). All employees must be willing to work the holidays and Saturdays
we are open. During the first week of each month, staff will specify one Saturday, or holiday, they
can work during the following month. In preparation for the additional workday, scheduling for the
preceding week of each employee’s chosen day will be adjusted to allow ample time for rest.
Employees may not be required to work Saturday shifts on a regular basis, but should plan to work
their chosen day unless information has been otherwise discussed prior to the weekend of work.
HOLIDAY CLOSURES: Christmas Day, New Years Day, Fourth of July
1 2
10 11 12 13 14 15 16
17 18 19 20 21 22 23
Part-time employees will not be asked to work
over 20 hours each week.
24 25 26 28 29 30 31
April
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Full-time employees will not be asked to work
1 2 3 4 5 6
over 40 hours each week.
7 8 9 10 11 12 13
21 22 23 24 25 26 27
their predetermined hours, they are encouraged to
28 29 30
discuss their desire with the administration.
PROGRAM HANDBOOK | 23
STANDARDS OF CONDUCT CONTINUED…
Adhering to these principles and beliefs promotes a constructive work atmosphere. Prejudice or
harassment of any kind is unacceptable and will not be tolerated. Under no circumstance should
staff be under the influence of alcohol or drugs that have not been prescribed by a clinician. Staff are
expected to treat children, families, colleagues, and members of the community with respect and
empathy. Discounting the importance of ethical conduct in the workplace is deemed unprofessional
and could be grounds for dismissal. We genuinely desire our employees to believe in the value of
ethical standards as whole-heartedly as we do. If someone has a question regarding any of the
standards, we encourage them to speak with a member of the administration to seek further
clarification and understanding.
PROGRAM HANDBOOK | 25
Duties and Tasks:
• Hold regularly scheduled staff meetings
• Participate in evaluations, directly and/or indirectly
• Communicate with supporting administrators regarding logistical company operations:
budgeting, planning, licensing, maintenance required, etc.
• Communicate and hold regular stewardships with administrative staff
• Work directly with the executive director to complete projects and fulfill responsibilities
• Provide opportunities for staff to participate in continuous professional development
• Review and give authorization to Program Coordinators’ and EH Program Director’s new hire
requests and approvals of curriculum, newsletters, time-off requests, schedules, events, and
more
• Create and send out brief “Monthly Moment” newsletters – any included information must
adhere to and explicitly reference best practice according to IdahoSTARS, IDAEYC, and NAEYC.
Professional sources not included in this list may be supplemented upon approval from the
executive director.
Personal Requirements:
• Be able to articulate knowledge of children and their development, empathize with staff, families,
children, and the broader community, and practice effective communication skills
• Commit to honoring the mission, philosophy, values, and beliefs of Our Story
• Display a genuine desire to improve the surrounding community, grow professionally, and
implement developmentally appropriate practices
• Demonstrate care, character, competence, and confidence in approach to leadership (Click et al.,
2014).
• Must be fluent in local, state, and federal laws, licensing regulations, and accreditation standards
as they apply to this field of work
Physical Requirements:
• Move and bend to accommodate conversations with children at eye level
• Lift up to 20 pounds at any given time
Additional Job Information:
• Complete additional duties as requested or assigned by superiors
PROGRAM HANDBOOK | 27
DRESS AND HYGEINE STANDARDS CONTINUED…
We are not be responsible for injuries caused by, or related to, open-toe footwear. Professional
jeans and crops are permitted provided they are not acid wash, low cut, or excessively ripped,
frayed, or torn. Small holes at the knee are acceptable considering the frequency of kneeling and
bending. Leggings are permitted as long as the accompanied top is a professional blouse, no
shorter than three inches above the knee. Appropriate, professional, and neutral t-shirts may be
worn with shorts, jeans, or pants, but not with leggings. Shorts must be knee length, no exceptions.
Tank-tops are permitted as long they are not cropped or low-cut and the straps are at least the
width of the employee’s hand. All shirts must be modest: no low-cut or crop tops. Staff may not
wear clothing that appears to connect to, or smell of, tobacco, alcohol, sexual innuendo, violence, or
drugs of any kind. Clothing, accessories, and tattoos may not display words, phrases, symbols, or
graphics that could be considered unprofessional or prejudice in any way. Tongue, lip, eyebrow,
and any other facial piercings deemed as extreme are prohibited. One small stud piercing on the
nose is not recommended, but it is acceptable. No more than three to four small tattoos may be
visible. Employees are expected to look and smell clean and professional. If for any reason, an
employee’s appearance is deemed unacceptable, they will be sent home to change and return in
more appropriate attire.
If extenuating circumstances produce improper hygiene, staff should consult the
administration, and they will be more than happy to provide assistance to better their
circumstances.
5.5 Electronics in the Classroom
Center telephones are located in each classroom. Whenever possible, if a family member or
friend needs to gain contact with a staff member, they should call the center to speak with them. If
an employee is expecting an important call (e.g. family circumstances, doctor visits, etc.), it is their
responsibility to inform the party calling that they must call their work number, and the employee
should do their best to relay to the administration that they are expecting a phone call. If you know
you are someone who is distracted by their cell phone, or can not follow the policies as explicitly
listed in this section, we encourage you to turn your phone off and refrain from using it in any way
in your classroom.
5.5.2 Classroom Technology: Each classroom will be given an iPad for a variety of poignant
purposes in their early childhood classroom. On center iPads, teachers will be able to:
• Create intricate lesson plans quickly and effectively during nap-times;
• Research significant peer-review articles about issues they are facing in their classroom;
• Search the internet for developmentally appropriate activities;
• Document children’s progress through confidential e-portfolios;
• Share developmental information with each child’s family, in confidential ways;
• And, more.
5.5.3 Overall Use of Technology: Cell phones and tablets can be beneficial but also cause great
issues, ESPECIALLY IN SETTINGS WHERE WORKING WITH CHILDREN IS THE PRIMARY FOCUS.
Looking at an electronic screen compromises supervision and poses a distraction. Unacceptable
uses of personal cell phones, tablets, or smart watches include, BUT ARE NOT LIMITED TO:
• Playing games during working hours or using – for any reason – while driving; or,
• Casual texting, calling, video chatting, instant messaging, etc. between friends;
• Using your cell phone’s camera or microphone to record confidential information;
5.6 Resignation
Teachers and support staff who wish to resign from a position are encouraged to give a
minimum of two-weeks of notice in writing. Administrative staff are encouraged to give a
minimum of four-weeks of notice in writing (NAEYC, 2009). Since our operations do not rely on the
support from volunteers or interns, volunteers are not asked to give notice for not returning.
Interns are asked to give at least one-week of notice to facilitate a positive transition process out of
their assigned classroom.
PROGRAM HANDBOOK | 29
5.7 Termination
All employees and volunteers may be immediately and involuntarily terminated in cases of
severe misconduct including, but not limited to: child endangerment or neglect, felony conviction,
falsifying documents or records, theft, gross negligence, insubordination, harassment, refusal to
complete work, willingly disclosing confidential information, carrying a concealed weapon, or
walking away from the center without permission when the employee’s presence is expected
(NAEYC, 2009). Disciplinary action will be taken regarding minor forms of misconduct through a
series of disciplinary warnings. Employees will receive disciplinary action through a four-part
process, and in the order as listed: (a) a verbal warning, (b) a written warning, (c) suspension, and
(d) final termination if a resolution is not found. All parts of the disciplinary process will be
formally documented and tracked.
PROGRAM HANDBOOK | 31
EVALUATION METHODS CONTINUED…
• Observations are conducted every quarter, and range in their level of depth. Video camera systems
are installed in each classroom – all staff members signed a waiver to be video-recorded prior to
their first day of work. During each quarter, employees are observed over a two-week period. An
administrator will roughly evaluate staff members’ performance by watching two consistent hours
of classroom footage during the first week. In the second week, the same administrator will enter
the classroom for a half-day observation (typically, 8:00 am to 12:00 pm or 3:00 pm to 7:00 pm
depending on work schedules). During observations, administrators are present in the classroom
solely for the purpose of observation and will not intentionally insert themselves into or participate
in curriculum instruction or routine practices of the day unless health, safety, or discipline concerns
arise. Staff will know the two weeks observations will take place. They will not know the exact date
within the two-week period until 24 hours prior to each observation.
6.2 Approach to Evaluation
Childcare providers are critical participants in children’s developmental growth and
progression. Their role involves a high level of commitment and we acknowledge their earnest
dedication to the children and families we serve. Administrators at Our Story make a sincere effort to
conduct evaluation objectively, gently, and constructively (Click et al., 2014). We do our best to convey
the genuine care and concern we have for our wonderful team members. Our work is the work of lifting
and supporting one another, our communities, and society as a whole (McQuain, 2019). We assess
strengths as well as areas for growth in an effort to address staff members’ personal happiness and
development as individuals, as well as their development as professionals and advocates in the field.
Our emphasis on unity and collaboration effectively supports our effort to find real solutions and enact
positive change in our program. Our progressive environment supports and lifts staff members by:
• Conducting purposeful observations and feedback (MacDonald, 2016);
• Incorporating assessment data (MacDonald, 2016);
• Focusing on their beliefs and goals as educators, as well as our specific program goals
(MacDonald, 2016);
• Having focused check-in meetings and commitment to follow through (MacDonald, 2016);
• Helping them achieve goals, rather than making it more difficult for them;
• Modeling and encouraging humility through thoughtful communication and mindful actions and
exemplifying a growth mindset and appreciation for the contributions of others; and,
• Ultimately, focusing on what is best for children according to their circumstances and needs
(McQuain, 2019).
PROGRAM HANDBOOK | 33
6.3.2 Individualized Training Plans: Our belief that children should be taught in
developmentally appropriate ways is transferred to our belief regarding staff training and
development. All staff are unique individuals and are treated as such through our use and
implementation of Individualized Professional Development Plans (MacDonald, 2016). These
training plans are developed quarterly and used continuously – prior to evaluation, and following
evaluation. They are reviewed biannually by coordinators and administrators, and/or when staff
members request a “feedback and review stewardship” with their program coordinator.
6.3.3 Group Trainings: In addition to individual self-evaluation and training, we also utilize
group trainings. Just as we hope to provide children with tools for success, we also want to provide
staff with the tools they need to succeed. Our trainings provide staff with methods for handling
stress and implementing their knowledge of child development. During our center trainings, we:
• Bridge with interactive activities, discussions, and food (McQuain, 2019);
• Outline our take-away points clearly, specifically, and throughout the training (McQuain,
2019);
• Utilize a variety of teaching strategies and appeal to all learning styles: showing video clips,
participating in role-plays and demonstrations, holding group discussions, analyzing case
studies, and other interactive approaches (McQuain, 2019);
• Solicit feedback, thoughts, and opinions from staff members and utilize collaboration; and,
• Provide examples, demonstrations, and visuals relevant and interesting to the staff to make
training more meaningful and impactful to them personally and professionally.
6.4 Supporting Staff Members
All staff members are essential participants in our overall operations as an early learning
and family support center. We want staff to understand our gratitude for devoting their time and
efforts to us and those we serve. We strive to create an uplifting and motivating work environment
by doing the following:
• Upholding high quality program standards by periodically checking our program’s and
staff’s alignment with Idaho’s Early Learning Guidelines, NAEYC’s Code of Ethical Conduct,
the principles and core considerations of Developmentally Appropriate Practice (DAP), and
other research-based guidelines, standards, beliefs, and ideals regarding educating young
children and supporting their families;
1 The schedules handed out each month are concrete and must be followed except in cases of emergency, family responsibilities, and/or illness. Flexible scheduling
requests will be approved on a case-by-case basis and approval is dependent on the employee’s adherence to the terms of their employment contract.
PROGRAM HANDBOOK | 35
SECTION 7: FAMILY PARTNERSHIPS
Family partnerships are vital to our success as a company and as a nurturing influence
in the lives of the families, children, and other important adults we serve, as well as the
broader community and our surrounding colleagues and professionals at other centers.
Feedback and insight from families is essential for strengthening our program’s quality and
affording individually, developmentally, socially, and culturally appropriate experiences to all
children! Our emergent approach to curriculum cannot be successful without the vital
collaboration and assistance from parents/guardians and other important adult influences in the
lives of the children we serve. Our mission is to support children and their families as they develop
and grow. We believe children thrive in developmentally appropriate environments where
caregivers guide and teach based on principles of unconditional acceptance and love,
encouragement, and intentionality. And, we believe providing the important adults in their lives
with education and understanding on developmentally appropriate practices relating to parenting
and child guidance to be an effective way of supporting strong and emotionally secure familial
bonds. The value and implications of secure attachment are vast (Berger, 2012). We acknowledge
these implications, and do our best to support the development of strong familial bonds and
dynamics and reduce the likelihood of insecure attachment – and the adverse consequences
associated with it.
7.1 Benefits of Family Partnerships
For Children…
Parents and family members are a child’s first and most important teacher, and play a
crucial role in their progression from birth into adulthood: “Children develop best when they have
secure, consistent relationships with responsive adults and opportunities for positive relationships
with peers” (Copple & Bredekamp, 2013, p. 13). This principle offers insight on precisely how we,
as early childhood educators and advocates, should approach educating and supporting the
development of young children. In addition to supporting positive interpersonal skills, secure
relationships between children and families promote children’s sense of self-efficacy and self-
esteem. At Our Story, we partner with families to ultimately promote the optimal development of
children. Supporting the family benefits and supports the children.
PROGRAM HANDBOOK | 37
DIRECT PARTNERSHIPS CONTINUED…
• Attending and volunteering for center events or volunteering to assist with transportation and
supervision during field trips;
• Committing time to volunteering and helping with learning centers and activities in the
classroom;
• Sharing some of the practical applications of their professional careers or hobbies and
interests with the children;
• Creating and implementing a unique and hands-on activity for children at the center;
• Assisting in office work and filing;
• Participating in recording and documenting activities in the classroom (e.g. taking pictures and
creating simple captions and phrases to accompany them);
• Volunteering any additional skills which could benefit company operations (e.g. maintenance
or organization);
• Sharing information about their personal cultural beliefs and practices with the children;
• Offering to be an aide to children who would benefit from additional support and individual
instruction;
• Coming in to read books to some or all of the classrooms;
• Participating in hiring processes (T. Wu, personal communication, February 26, 2019), and
policy decisions (Vanderbilt, 2006);
• In addition to any other appropriate ways parents or administrators come up with.
7.3 Indirect Partnerships with Families
The demands placed on parents due to work constraints often impede their ability to
participate in activities during our hours of operation. Fortunately, they can provide assistance in
our program in many other unique ways such as:
• Sharing documented information with teachers regarding their children’s interests, hobbies,
talents, and strengths, or developmental areas they are struggling in (Brooks, Epstein,
Ferguson et al., 2009);
• Understanding and implementing center standards and morals at home;
• Creating newsletters and updating website content;
PROGRAM HANDBOOK | 39
SOLICITING FAMILY PARTNERSHIPS CONTINUED…
• Using social media to spread the word about volunteer opportunities;
• Offering minor discounts on tuition, or other benefits, for volunteer work;
• Proposing a variety of ways to volunteer, so families can accommodate individual schedules;
• Scheduling fun events, with childcare provided, for parents to get to know each other;
• Having a PTA, and more!
7.5 Sustaining Family Partnerships
Sustaining family partnerships requires genuine effort and thoughtfulness. Channeling
Creativity makes a continuous effort to thank parents and families for their time and commitment
to our overall success. We use a variety of methods to show our gratitude including warm thank
you notes specific to their contribution, acknowledgements in our center newsletters, and working
to develop mutually beneficial relationships (Copple & Bredekamp, 2013).
7.6 Documenting Family Partnerships
Family partnerships are documented through sign up sheets, photographs, newsletter
acknowledgements, and written and electronic feedback and correspondence. Families are some of
our most important team members, and we aim to acknowledge how important they truly are. We
want them to know we hold them in high regard.
“Above all we shall not harm children. We shall not participate in practices that are disrespectful,
degrading, dangerous, exploitative, intimidating, psychologically damaging, or physically harmful to
children. This principle has precedence over all others.” - Principle 1.1, NAEYC Code of Ethical Conduct
PROGRAM HANDBOOK | 41
PREVENTING “CHALLENGING” BEHAVIOR CONTINUED…
We foster children’s success by:
• Setting up our classrooms with low staff to child ratios to foster development of secure
and supportive relationships between children and their caregivers;
• Offering a variety of materials and activities that provide opportunities to exercise
autonomy, and as such, experience success and become intrinsically motivated;
• Instituting, and consistently enforcing, easy to understand limits in warm and caring
ways to promote their ability to self-regulate;
• Hiring qualified staff who consider and react to children with insight, sensitivity and skill
(Bright Horizons Family Solutions, 2019);
• Scheduling our staff to support consistency in the classroom; and,
• Providing ongoing training of all staff.
8.3 Child Guidance and Discipline Strategies
All staff must interact with children positively and in accordance with these guidelines. If
staff have questions, they should collaborate with colleagues and meet with administrators who
are happy and eager to clarify, explain, and help apply appropriate discipline strategies.
Positive and appropriate techniques for setting limits and guiding children include:
Logical consequences are reasonable, respectful, relatable, effective, and helpful. Enforcing
positive child guidance through logical consequences:(a) specifically addresses the specific
challenge the child is experiencing as well as the behavior associated with it; (b) is impactful to
the child; (c) exemplifies respect and kindness – not shame; (d) sets reasonable limits in warm
and understanding ways; and, (e) is effective and helpful to the child and caregiver, not just
enforced because there “has to be a consequence.” Logical consequences with children involved
in deciding the consequences gives children context to the behavior and an opportunity to
exercise their autonomy.
Natural consequences within safe bounds are similar to logical consequences. The difference
is the application. When logical consequences are implemented, the caregiver plays a critical
role in determining the related consequence. With natural consequences, the caregiver is still
responsive and caring toward the child, but the effect of their action produces a consequence
that naturally occurs and cannot be altered. For example, the rule is that children must wear
helmets. However, “Johnny” decides he does not want to wear one. Later in the day he slips off
his bicycle and scrapes his cheek on the ground – this is a natural consequence of his behavior.
42 | OUR STORY EARLY LEARNING
When/Then Statements are a simple, yet incredibly effective, child guidance tool and strategy.
These statements allow children to make a positive choice accompanied by a positive result.
For example, “Johnny” wants to go outside to play in the fresh snow. However, he does not want
to put his boots on to go outside and insists on playing in the snow barefoot. You may say, “I
understand that you do not want to wear shoes. I also love to walk around when I am not
wearing shoes. But it is very cold outside, so we must wear our shoes to stay warm.” Listen to
the child’s response, and then pose the “when/then” statement: “When you put your boots on,
we will go outside to play in the snow.”
“I” Messages are also an effective child guidance strategy. “I” Messages allow parents to
express their feelings and concerns in warm and respectful ways. They are genuine and kind
statements directed to children regarding a challenge. Expressing honest feelings through “I”
messages creates a strong bond between the child and caregiver. Adults support children’s
development of self-regulatory strategies, language skills, and empathy by modeling this
strategy. A simple example is: “I got hurt when you kicked me in the leg. I am sad about this. I
do not like when I get hurt. I do like when I get hugs.”
Positively-stated Directions focus on what the caregiver is hoping the child does, rather than
what he/she should not do (McQuain, 2019). Positively-stated directions are also based on real
choices the child can choose between. For example, saying “Which shoes would you like to
wear?” rather than, “Do you want to help me find some shoes for you to wear?”
We recommend families and staff consider applying encouraging phrases similar to the following in
their interactions with children:
• I value our relationship, I care about you, or you belong here;
• I believe in your abilities or trust yourself, you can do what you believe you can do;
• I hear you, help me understand how you are feeling;
• You are important to me, and everyone here;
• You can tell me how you are feeling, and I will try to help;
• I am learning with you, or “It's okay to make mistakes. I make them too. How can we fix
them?” (MATAA Center, 2019)
Negative and inappropriate child guidance causes hurt and damage to children. We take a bold
stance against all inappropriate methods of child guidance. These include, but are not limited to,
illogical consequences; time-outs; sarcastic and disregarding responses; unjustly withholding play-
time; associating discipline with academic performance, food, toileting, or rest; calling out a child in
front of everyone purposefully; threatening a child; or withholding affection and concern.
PROGRAM HANDBOOK | 43
UNDER NO CIRCUMSTANCE SHOULD CHILDREN EVER BE DEMEANED, SCARED, SHAMED,
EMBARRASSED, OR SUBJECTED TO ANY FORM OF EMOTIONAL, MENTAL, OR PHYSICAL HARM BY
STAFF OR FAMILY MEMBERS.
Harmful practices include, but are not limited to:
• Ignoring, ridiculing, or yelling at children;
• Making children do as you say through coercive and negative communication tactics;
• Corporal punishment, or threatening to inflict corporal punishment, such as hitting,
pushing, spanking, shaking, pinching, or harming children in any way;
• Expecting a child to stay completely quiet or inactive;
• Using punitive, disrespectful, or profane language when speaking to children; and,
• Employing any other physiologically or physically harmful practices (Click et al., 2014).
ALL STAFF ARE EXPECTED TO BEHAVE APPROPRIATELY AND PROFESSIONALLY. ANY STAFF
BEHAVIOR DEEMED HARMFUL TO CHILDREN IS CONSIDERED UNACCEPTABLE AND COULD BE
GROUNDS FOR IMMEDIATE TERMINATION.
PHYSICAL NEGLECT is a subset of physical abuse and should be taken seriously. “Physical neglect
can be suspected when:
• There are unsanitary conditions in the home or childcare site.
• There is inadequate heat or there are potentially unsafe conditions.
• Food is inadequate or not sufficiently nutritious.
• The child lacks proper clothing for the weather, or clothing is unclean.
• The child lacks proper medical or dental care.
• A young child is left at home or unsupervised for any period of time” (Click et al., 2014, p. 389).
PROGRAM HANDBOOK | 45
EMOTIONAL ABUSE CONTINUED…
• Penalizing a child for positive, normal behavior (smiling, mobility, exploration, vocalization,
manipulation of objects);
• Discouraging caregiver and infant attachment;
• Penalizing a child for demonstrating signs of positive self-esteem;
• Penalizing a child for using interpersonal skills needed for adequate performance in school and
peer groups; and,
• Frequently exposing children to family violence; and,
• An unwillingness or inability to provide affection or stimulation for the child in the course of
daily care” (Prevent Child Abuse America, 2019, “Fact Sheet: Emotional Child Abuse”).
“The extent, the frequency, or the duration of the behavior should alert an observer. Abuse might
be suspected if any of the following behaviors continues for a long period of time of is the only way
a child behaves:
• The child is withdrawn, depressed, or apathetic.
• The child ‘acts out’ or is often disruptive.
• The child is overly rigid, is afraid to misbehave, or fails to do what is expected.
• The child shows signs of emotional disturbance, such as repetitive movements or lack of verbal
or physical communication with others.
Children sometimes reveal emotional abuse when they comment on their own behavior. They may
say ‘my mommy tells me I’m bad’ or ‘my daddy says I can’t do anything right.’ It is important to
listen and take the child seriously” (Click et al., 2014, p. 389).
EMOTIONAL DEPRIVATION is hard to pinpoint, but a caregiver should think about it being a
possibility if a child:
• Will not eat, or only eats a miniscule amount;
• Is unable to meet basic developmental milestones such as walking and talking;
• Is overly fearful, aggressive, antisocial, withdrawn, or sad;
• Does not respond to others;
• Constantly seeks out attention and response for any adult, regardless of whether or not they
are a stranger (Click, et al., 2014).
PROGRAM HANDBOOK | 47
Abandonment: Failure of the parent to maintain a normal parental relationship with his child
including, but not limited to, reasonable support or regular personal contact. Failure to maintain
this relationship without just cause for a period of one year shall constitute prima facie evidence of
abandonment.
Neglected: A child: (a) Who is without proper parental care and control, or subsistence, medical or
other care or control necessary for his well-being because of the conduct or omission of his
parents, guardian or other custodian or their neglect or refusal to provide them; however, no child
whose parent or guardian chooses for such child treatment by prayers through spiritual means
alone in lieu of medical treatment shall be deemed for that reason alone to be neglected or lack
parental care necessary for his health and well-being, but this subsection shall not prevent the
court from acting pursuant to section 16-1627, Idaho Code; or (b) Whose parents, guardian or
other custodian are unable to discharge their responsibilities to and for the child and, as a result of
such inability, the child lacks the parental care necessary for his health, safety or well-being; or (c)
Who has been placed for care or adoption in violation of law; or (d) Who is without proper
education because of the failure to comply with section 33-202, Idaho Code.
PROGRAM HANDBOOK | 49
9.5 Identifying, Processing, and Reporting Abuse
Identifying: Recognizing the signs of abuse, as clearly stated in the definitions composed in this
section of the handbook, is the first step to identifying abuse. Keep documentation and reporting
any sign of abuse within twenty-four hours is essential (Click et al., 2014). All staff are trained to
recognize and act immediately to maintain the welfare of children.
Processing: Working through the emotions of reporting abuse can be a challenged and daunting
task. The administration fully supports employees through this process by providing them
concrete support and validation. We acknowledge their dedication to keeping children safe and
will do what it takes to manifest that acknowledgement.
Reporting: When reporting abuse, caregivers or administrators will call child protective services
or the police department. They will need to report the following information:
• Child’s name, address, and age;
• Where the child is at the present time;
• Observations and descriptions of the injuries;
• Information that led the director or teacher to believe abuse has occurred; and,
• Parent’s names and address(s) (Click et al., 2014, pp. 390-392).
The Administration is ready and will offer concrete support during this difficult experience for the
employee.
PROGRAM HANDBOOK | 51
Pick Up: The administration and staff must be made aware of the names, addresses, and
telephone numbers of those authorized to take a child out of the facility (AAP et al., 2019).
Documentation of custody issues and, or, court orders are to be provided and located in children’s
files (AAP et al., 2019). Picking up children involves the following: (1) A parent, or authorized
person, picking up a child from the center must sign the child out in the electronic system, or speak
with a director to have them manually sign the child out; and, (2) the person picking up will
physically enter their child’s classroom to pick up the child (AAP et al., 2019). Staff ensure smooth
and organized pick up by:
• Being aware of who comes in to the classroom, acknowledging them kindly, helping them
immediately locate their child, updating them on events of the day, and handing them their
child’s handwritten daily sheet;
• Collecting and preparing children’s personal belongings to be taken home; and,
• Ensuring children are dressed, wearing clean diapers, have shoes on, and are being
adequately supervised (AAP et al., 2019).
After hours of operation: In the event a child is not picked up and administrators cannot
get in touch with parents or emergency contacts from the child’s file, staff will adhere to the
following procedure (AAP et al., 2019). (1) The child will remain with two caregivers until closing
or staff can no longer care for the child (AAP et al., 2019). Then, (2) Staff will contact the local child
protection agency and may call 1-800-CHILDREN (AAP et al., 2019). (3) A full written report of the
incident is recorded, documented, and filed (AAP et al., 2019).
Unauthorized adults: To ensure safety, under no circumstance will a child be allowed to
depart from the center with any person(s) not authorized by the parent and/or guardian (AAP et
al., 2019). Written consent is always necessary – phone calls are not accepted as a viable form of
consent. A list of authorized people in the child’s file is required and referred to in case of an
emergency (AAP et al., 2019). If an unauthorized individual attempts to pick a child up without the
facility receiving prior communication with the parent/guardian, the parent/guardian is contacted
immediately and privately (AAP et al., 2019). If the information given by the parent/guardian is not
consistent with the identification of the unauthorized individual, the child will not leave the
premises (AAP et al., 2019).
PROGRAM HANDBOOK | 53
INCLUSION OF CHILDREN CONTINUED…
the nature of the situation. We consult with childcare health consultants, parents/guardians, and
other professionals to create individualized plans for the child’s success (AAP et al., 2019). Our
administrators are flexible and make arrangements that help everyone involved succeed. For
example, administrators may hire additional staff to accommodate the individual needs of the
children or lower child to staff ratios all together (AAP et al., 2019). We desire our families and
children to feel the joy that comes from participation in our program. We are ready to make the
accommodations necessary to ensure just that.
10.4 Controlling Infectious Diseases
Children who attend childcare centers are around many other children for the majority of
the day. Many children means many possibilities for catching colds, viruses, and other illnesses.
Our caring teachers positively take on the responsibility of teaching proper hygiene and
maintaining environmental sanitation day in and day out. They spend time teaching hygiene
etiquette and maintaining the healthiest environment possible. However, NO amount of cleaning
and sanitizing can undo the effect of a child’s sneeze or cough directly on another child. Young
children are not yet versed in hand hygiene and other important health practices, so naturally they
are more susceptible to the germs, viruses, and other mechanisms of infectious diseases; which are
usually spread either through direct or indirect contact with their classmates (AAP et al., 2019).
Playing with toys another child sneezed or coughed on, or placing classroom items in their mouths
are a couple of ways illness is spread through indirect contact between young children (AAP et al.,
2019). Sicknesses are spread through direct contact when children sneeze and/or cough directly
on other children (AAP et al., 2019).
10.5 Immunization
10.5.1 Childhood Immunization: All parents/guardians must provide their child’s
immunization record. Immunizations must be in accordance with the recommended schedule for
immunizations as stated by the Advisory Committee on Immunization Practices (ACIP) of the
Centers for Disease Control and Prevention (CDC), American Academy of Family Physicians
(AAFP), and AAP (AAP et al., 2019). For more information on recommended child and adolescent
immunizations you can speak with your child’s pediatrician and refer to the following resources:
• The Immunization Action Coalition (www.immunize.org/cdc/schedules/)
• The Center for Disease Control (www.cdc.gov/vaccines/vpd/vaccines-age.html)
PROGRAM HANDBOOK | 55
STAFF IMMUNIZATION CONTINUED…
been immunized because of medical, religious, or personal reasons, the Center must receive
documentation of exemption. As with unimmunized children, unimmunized staff will be excluded
from working in the event of an outbreak related to a vaccine-preventable disease. The said staff
member will not be in jeopardy of losing their job position.
10.6 Pets and Animals
We love our pets! Having pets and animals in our classrooms, and on our property outside,
teaches the children life skills such as self-control and responsibility and, in turn, supports their
development of positive self-concept and self-esteem. To reduce the likelihood of disease and
sickness, we have put into place the following safety measures, detailed in the CFOC Online
Database, regarding pets and animals on the premises:
• All animals must be trained to be around young children, cleared by a veterinarian, up-to-
date on all immunizations, actively receiving parasitic treatment control for preventing of
parasites, in good health, and show no evidence of disease, fleas or ticks;
• Food, beverages, toys, pacifiers, cups, or infant bottles are prohibited in animal areas;
• Animals must be within a “barrier” while being fed in order to allow children the
opportunity to observe the animals eating in a safe way. Animal food dishes are not be
accessible to children;
• All children and caregivers/teachers who handle animals or animal-related equipment (e.g.,
leashes, dishes, toys, etc.) must wash hands directly after;
• Uncaged animals (e.g. dogs or cats) must wear a proper collar, harness, and/or leash and
the adult responsible must stay with the animal at all times; and,
• Immunocompromised children, such as children with organ transplants, human
immunodeficiency virus (HIV), acquired immunodeficiency syndrome (AIDS), or currently
receiving cancer chemotherapy or radiation therapy, and/or children with allergies, have an
individualized health care plan in place that specifies if there are precautionary measures to
be taken before the child has direct or indirect contact with animals or equipment (AAP et
al., 2019).
Caregivers are responsible for: (a) Planning carefully when an animal visits facility or lives at the
facility, and when visiting a zoo or local pet store; (b) supervising and teaching children how to
treat animals in humane and safe ways, such as not provoking or startling animals; and, (c)
removing children if the animal shows signs of distress (e.g., growling, baring teeth, tail down, ears
back) or if the child treats the animal inappropriately and is unresponsive to redirection (AAP et
al., 2019).
56 | OUR STORY EARLY LEARNING
PETS AND ANIMALS CONTINUED…
We have these policies and procedures for a variety of reasons which include, but are not limited
to: (1) the risk of injury, infection, and aggravation of allergy from contact between children and
animals is significant; (2) a variety of illnesses can be transmitted to humans through interactions
with animals; (3) children who are allergic experience symptoms around animals related to their
allergy; (4) animals taken out of their typical environment tend to experience stress that could
result in aggression or attempts to escape; (5) leashes, collars, and other control devices allow
caregivers to react quickly, in turn preventing harm to children or escape of the animal; and,
immunocomprised children are more susceptible to disease so these health policies not only
support the overall health of our program’s participants, they also support an inclusive
environment which most children are able to participate in (AAP et al., 2019).
PROGRAM HANDBOOK | 57
INDOOR SAFETY
10.7 Supervision and Care
We maintain safe indoor classroom environments by maintaining low child to staff ratios. We
adhere to the national health and safety guidelines for childcare centers stated in the CFOC
Database (2019).
We agree with and reaffirm their statements of rationale:
• Children benefit from social interactions with peers; however, larger groups are generally
associated with less positive interactions and developmental outcomes;
• Small group size and ratios of children to adults allow for one on one interaction and consistent
caregiving;
• Studies have found children in groups that comply with the recommended ratio receive more
sensitive and appropriate caregiving and score higher on developmental assessments,
particularly in vocabulary;
• Direct, warm, social interaction between adults and children is more common and likely with
lower child to staff ratios;
• In child care, children are not from the same family and must learn a set of common rules that
may differ from expectations in their own homes;
• Low child to staff ratios support infant development and caregiving quality improves; for
children over 3-years-old, small group sizes allow children to have continuing adult support and
guidance while encouraging independent, self-initiated play and other activities; and,
• Low child to staff ratios keep staff and children’s stress below levels low (AAP et al., 2019).
PROGRAM HANDBOOK | 59
10.9 Separation of Rooms
In order to keep children safe, rooms used for purposes other than caring for children will be
protected and inaccessible to children. These rooms include:
• Kitchen;
• Boiler room;
• Janitor closet/storage areas for cleaning products, pesticides, and other chemicals;
• Laundry and laundering supplies;
• Flammable or combustible storage; and,
• The area in which medications are stored (AAP et al., 2019).
All rooms that contain flammable or combustible items are shielded with fire-resistant barriers (AAP et
al., 2019). Every room is in accordance with the Fire Code (AAP et al., 2019). At no time will children
ever need to pass through the hazardous areas to reach where they are going. This policy seems like
common sense, but in actuality is incredibly critical to outline. Maintaining proper separation of safe vs.
unsafe areas gives clear and understandable expectations for all staff members, families, and children
and in turn prevents injuries and illnesses, as well as cross-contamination that could lead to illnesses
(AAP et al., 2019).
10.10 Classroom Space
All of our classrooms are sufficiently large enough to support each child’s freedom of
movement. Their size also supports our ability to use it in a variety of ways throughout the day. Our
classrooms are used for playing, eating, napping, and bonding! In order to ensure we provide the space
necessary for all children, staff, and families to fully participate, we adhere to the following classroom
guidelines:
• Classrooms allow ample space for defined areas for activity exploration and investigation;
• Classrooms meet all required AND recommended building requirements for early childcare
centers; and,
• Curriculum is implemented at thoughtful times in the day to allow enough room for all children
to participate (AAP et al., 2019).
Adhering to these guidelines not only keeps all of our program participants safe, it also keeps the
atmosphere of the classroom calm and supportive for optimal learning and engagement.
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OUTDOOR SAFETY
10.11 Weather Guidelines
To ensure the optimal health and safety of children, we follow the following guidelines for outdoor
play:
• “Caregivers protect children from harm caused by adverse weather, ensuring that children
wear appropriate clothing and appropriate shelter is provided for the weather conditions”
(AAP et al., 2019).
• “Outdoor play for infants may include riding in a carriage or stroller; however, infants
should be offered opportunities for gross motor play outdoors, as well. Weather that poses a
significant health risk should include wind chill factor at or below minus 15°F and heat
index at or above 90°F, as identified by the National Weather Service (NWS)” (AAP et al.,
2019).
Warm and Sunny Weather: During warm and sunny weather, children are protected from the
negative implications of the sun by (a) having opportunities to play in shaded areas, (b) wearing
sun-protective clothing/hats, (c) applying sunscreen with UVB-ray and UVA-ray protection of SPF
15 or higher (with parent/guardian permission), especially between 10:00 a.m. and 4:00 p.m.; (d)
being adequately hydrated before engaging in long periods of physical activity; (e) encouraged to
drink from their water bottles; and, (f) dressed in lightweight clothing (AAP et al., 2019). On hot
days, “infants receiving human milk in a bottle can be given additional human milk in a bottle but
should not be given water, especially in the first six months of life. Infants receiving formula and
water can be given additional formula in a bottle” (AAP et al., 2019).
Cold and Adverse Weather: We adhere to the following guidelines during cold and adverse
weather conditions. Children (a) are dressed by parents/guardians in layers for comfortable
indoor and outdoor participation; (b) wear warm, water-repellant coats and hats, gloves, and
mittens that are snug and fit properly; and (c) are checked by caregivers, at least every 15 minutes,
to ensure they are warm and their extremities are of a normal color” (AAP et al., 2019).
Hazardous Outdoor Weather: We adhere to the following guidelines during hazardous
outdoor weather conditions. When conditions are so cold that they pose risk of frostbite, or are so
unbearably hot or humid, that they pose risk of heat-related illness, children do not go outdoors
(AAP et al, 2019). We routinely check the NWS for current information on weather, warnings, and
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Levels of Health Concern According to the Air Quality Index (AQI)
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TRANSPORTATION AND TRAVEL CONTINUED…
• All children under 13-years-old are transported in the back seat and children not riding in a
car seat, have an individual lap-and-shoulder seat belt (AAP et al., 2019).
• For maximum safety, infants and toddlers ride in a rear-facing orientation until they are two
years of age or until they have reached the upper limits for weight or height for the rear-
facing seat, according to the manufacturer’s instructions – when their seat is adjusted to
face forward, the child passenger must ride in a forward facing car seat until reaching the
upper height or weight limit of the seat, in accordance with the manufacturer’s instructions
(AAP et al., 2019).
• Booster seats are used when, according to the manufacturer’s instructions, the child has
outgrown a forward-facing child safety seat, but is still too small to safely use the vehicle
seat belts – for most children this will be between four feet nine inches tall and between
eight and twelve years of age (AAP et al., 2019).
• Car safety seats are labeled with the child passenger’s name and emergency contact
information (AAP et al., 2019).
• Center owned car safety seats are replaced immediately upon receipt of a recall, if are past
the manufacturer’s “date of use” expiration date, or have been involved in a crash that meets
the U.S. Department of Transportation crash severity criteria or the manufacturer’s criteria
for replacement of seats after a crash (AAP et al., 2019).
• Metal parts are checked to ensure they are not too hot for children, to prevent burns or
other harm (AAP et al., 2019).
10.15 Maintenance of Outdoor Play Equipment
Our outdoor play areas and equipment are inspected on daily basis to ensure optimal safety of
all children and program participants (AAP et al., 2019). If we find an issue or mishap with the
outdoor environment, we ensure it is properly resolved prior to children playing. What we inspect
for includes, but is not limited to:
• Missing or broken parts;
• Protrusion of nuts and bolts;
• Rust and chipping or peeling paint;
• Sharp edges, splinters, and rough surfaces;
• Stability of handholds; visible cracks, and non-anchored large play equipment; and,
• Wear and deterioration; and, vandalism or trash (AAP et al., 2019).
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Employee Health and Safety Guidelines
10.17 Staff Training Requirements
All staff, including administrators, are expected to participate in, and obtain, the following
trainings and certifications prior to – or within the first three months of – their date of hire through
the IdahoSTARS professional development system or other trainers contracted by our center. The
trainings regard the following subjects:
• Typical and atypical child development;
• Adult and pediatric first aid and CPR;
• Safe sleep practices, including risk reduction of Sudden Infant Death Syndrome/Sudden
Unexplained Infant Death (SIDS/SUID);
• Poison prevention;
• Shaken baby syndrome and abusive head trauma;
• Standard precautions;
• Emergency preparedness;
• Nutrition and age-appropriate feeding;
• Medication administration; and,
• Care plan implementation procedures for children with special health care or other
individual needs (AAP et al., 2019).
Our staff participate in continuing education in child development, health, and safety based on
individual competency and any special needs of the children in their care (AAP et al., 2019).
10.17.1 Interns and Volunteers: Anyone who volunteers on a regular basis will also be
required to obtain the training and certifications mentioned above. We will cover training and
certification costs for volunteers who are immediate family members.
10.18 Administration Training Requirements
All members of the administration:
• Document receipt of training and ensure current staff members renew certifications as
necessary;
• Ensure providers do not care for children unsupervised until they have completed training
in pediatric first aid and CPR; safe sleep practices, including risk reduction of Sudden Infant
Death Syndrome/Sudden Unexplained Infant Death (SIDS/SUID); standard precautions for
the prevention of communicable disease; poison prevention; and shaken baby
syndrome/abusive head trauma; and,
• Ensure all staff members providing direct care to children have up-to-date documentation
of completion of training in pediatric first aid and CPR (AAP et al., 2019).
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DISASTER AND EMERGENCY PLAN CONTINUED…
• We have emergency shelters in place in walking distance of the center, have planned for
accommodating individual needs that may impede a child or staff member’s ability to keep
themselves safe or move and walk (AAP et al., 2019).
• We have emergency medical equipment, and staff trained for its specific use, in the event
we need to wait for emergency medical care (AAP et al., 2019).
• We have lockdown drills and measures to respond to the emergency of an intruder in the
facility (AAP et al., 2019).
• We have identified primary and secondary meeting places and plans for reunification with
parents/guardians.
• We collaborate with our community members and other childcare centers to find improve
our plans for emergencies and disasters (AAP et al., 2019).
10.21 Fire Policy and Procedures
In the event of a center fire, we have trained staff members who know how to use fire
extinguishers and keep children safe (AAP et al., 2019). We conduct fire drills periodically and
maintain all smoke detectors and other monitoring devices and sprinklers. All staff members know
where extinguishers are located and how to operate them. If there is a fire we go through our
protocols including evacuation, notifying emergency personnel, and then the use of fire
extinguishers (AAP et al., 2019). Staff are trained to recognize when a fire is too large and should
not be fought with a portable fire extinguisher (AAP et al., 2019). All employees understand that
the first priority is to remove the children from the facility safely and quickly and that putting out
the fire is secondary to the safe exit of the children and staff (AAP et al., 2019).
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EXAMPLE MENU FOR A 2½-YEAR-OLD CHILD 11.2 Portion Size
- BASED ON USDA RECCOMENDATIONS - The amount of food we prepare
TIME OF DAY MEAL/SNACK AND PORTION SERVED for snacks and meals is roughly
EARLY- Yogurt (¼ cup), easy-to-chew granola (⅛ based on the recommended
MORNING cup), and diced raspberries (2 tsp.), served portion sizes for children
SNACK w/ water outlined by the U.S. Department
BREAKFAST Whole-grain toast (½ slice), and of Agriculture (2016). We make
strawberries (½ cup), served w/ milk (4 more than necessary to ensure
oz.) children experiencing growth
MID-MORNING Apples (½ cup peeled and finely sliced) w/ spurts or other individual
SNACK peanut-butter-substitute spread (1 tbsp.), dietary needs are able to eat
served w/ water until they are full. We take pride
LUNCH Cheeseburger Pasta - Lean ground beef (½ in our effort to offer children
(SERVED AT oz.), cheese (¼ oz.), diced mushrooms (½ nutritious food that curbs
11:45 A.M.) cup), low-fat pasta sauce, and whole-grain hunger and supports children’s
pasta (¼ cup), served w/ peaches (½ cup) optimal growth and
and milk (4 oz.) development.
AFTERNOON English Muffin Pizza – Whole-grain English 11.3 Family-Style Mealtime
SNACK muffin (½ serving), spritz of tomato sauce, Each classroom’s furniture is
and cheese (½ oz.), served w/ water child sized, and age appropriate.
DINNER Fettuccine Alfredo w/ whole grain pasta (¼ Chairs for the children are tall
cup), diced broccoli (¼ cup), and lean enough for their waists to meet
chicken (½ oz.), served w/ milk (4 oz.) and the table top, but short enough
pears (¼ cup) to touch their feet to the floor
EVENING Biscuit (½ serving) w/ jam (2 tsp.), served and get on and off independently
SNACK w/ milk (4 oz.) (AAP et al., 2019). Children and
teachers eat family-style. In
family-style meals, children use age-appropriate serving platters, bowls, pitchers, and utensils to
serve themselves. After getting their serving, they hand the food or drink to their friend beside
them, and the pattern typically continues in a clock-wise fashion. Our teachers play an important
role during snack and meal times. Each teacher employed at our center willingly and joyously
participates in meaningful interactions with the children in their classroom day in and day out,
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Other ways parents/guardians can be involved in nutrition services include, but are not limited to:
• Doing a cooking activity unique to their family’s culture with the children – it could be
anywhere from their tradition of making a special snack on the first day of every month to
making their original lo mien recipe that had been handed down throughout their family for
generations;
• Assisting with meal plan and menu creation if they posses related health and nutrition
education;
• Teaching children about different types of fruit, vegetables, grains, and other food groups;
• Helping the secretary find and order, or create, MyPlate© plates for the children; and
• Finding new and healthy recipes for children to make, or for kitchen staff to prepare.
11.5 Physical Activity
Physical activity is not simply giving children time to “get their energy out.” Engaging in
physical activity and other gross motor movement, whether it is indoor or outdoor, provides
children with a constructive way to cope with and release frustration and stress, practice
important gross motor skills, gain muscle, negotiate conflict, and interact with their peers. Our
teachers encourage physical activity by:
• Preparing structured activities for children to engage in physical and gross motor
movement three to five times every day indoors and outdoors (AAP et al., 2019).
• Scheduling three to four hours of physical activity for children under 5 years old, and at
least two hours for children over 6 years old (AAP et al., 2019).
• Encouraging parents to bring their children in comfortable and flexible clothes and shoes
(AAP et al., 2019).
• Wearing appropriate and flexible clothing themselves so they can fully participate in
physical activity with the children.
• Joining children as they are running, jumping, skipping, hopping, crawling, etc. on the
playground.
• Supporting children’s innovative and out-of-the-box thinking when it comes to using
outdoor materials and equipment, as long as basic policies of health and safety are adhered
to.
• Staying up-to-date on research involving children and physical activity – for example,
acknowledging the positive research findings on the benefits of climbing and engaging in
appropriate risk-taking in the early years and being receptive to children’s innovative
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REFERENCES
American Academy of Pediatrics, American Public Health Association, & National Resource Center
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Aurora, CO: National Resource Center for Health and Safety in Child Care and Early
Education. Retrieved from http://nrckids.org/CFOC/Database
Berger, K. S. (2012). The developing person: Through childhood and adolescence (9th ed.). New York,
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Berk, L. E. (2012). Infants, children, and adolescents (7th ed.). Boston, MA: Pearson Higher
Education, Allyn & Bacon.
Bloom, P. J. & Talan, T. N. (2004). Program administration scale: Measuring early childhood
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Bodrova, E., Leong, D. J., & McAfee, O. (2004). Basics of assessment: A primer for early childhood
educators (B. Pollack, & N. Cavanagh, Eds.). Washington, DC: National Association for the
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Bohart, H., & Procopio, R. (Eds.). (2018). Spotlight on young children: Observation and assessment.
Washington, DC: National Association for the Education of Young Children.
Bright Horizons Family Solutions. (2019). Child guidance and discipline policy. Retrieved from
http://www.brighthorizons.com/
Brooks, M., Epstein, J. L., Ferguson, S., Henderson, A., Kugler, E., Mapp, K. L., et al. (2009) PTA
National standards for family-school partnerships: An implementation guide. Retrieved from
www.pta.org/partnerships
Click, P. M., Karkos, K. A., & Robertson, C. (2014). Administration of programs for young children.
(9th ed.). Stamford, CT: Cengage Learning
Copple, C., & Bredekamp, S. (Eds.). (2013). Developmentally appropriate practice in early childhood
programs: Serving children from birth through age 8(3rd ed.). Washington, D.C.: National
Association for the Education of Young Children.
Day Early Learning. (2019). Tuition and assistance. Retrieved from dayearlylearning.org/tuition/
Department of Health and Welfare. (2017). Idaho early learning eguidelines. Available from
http://healthandwelfare.idaho.gov
Duerr Evaluation Resources. (n.d.). Research paper: The benefits of playgrounds for children aged
0-5 [PDF]. Retrieved from www.imaginationplayground.com/images/content/2/9/2999/
The-Benefits-of-Playgrounds-for-Children-Aged-0-5.pdf
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