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Bridging the CHRO/CFO Divide

The Ultimate Cheat Sheet to Fostering Collaboration


Between HR and Finance
There’s been plenty written on the differences between the “people side” and the “numbers side” of business.
But the truth is, HR and Finance have a lot more in common than conventional wisdom would have you think.

This cheat sheet provides a comparative overview of some of the new expectations and competencies of the
Chief Financial Officer (CFO) and the Chief Human Resources Officer (CHRO), focusing on the areas where they
converge. This common ground can serve as a great starting point for fostering a more collaborative working
relationship between HR and Finance to drive better business performance.

CFO
Competencies / Functional
VS
CHRO
Competencies / Functional
Expectations1 Expectations2

CO MMO N G RO UND

Organizational Leadership Strategic Evangelists Influence & Leadership


Provides strategic vision and leadership, Both must engage employees around Inspires their staff, employees and
facilitating all organizational parts of that the company’s strategic vision, mission executive-level stakeholders to support
vision to reach common performance and goals. and pursue the organization’s strategic
objectives. direction, vision and long-term goals.
When working together, it’s important
that they understand each other’s
primary focus and expertise in
evangelizing the company’s strategy.

Business Stewardship Sometimes considered the Ethical Practice


Demonstrates an appreciation of the “Fun Police” Uses knowledge, skills and abilities to
importance of the dual aspects of Both roles must ensure the highest levels maintain high levels of personal and
conformance and performance. i.e., of ethical integrity. From governance and professional integrity—and to promote
safeguarding organizational assets and financial controls to values alignment integrity and accountability throughout
ensuring the organization meets relevant and employment standards, they share the organization. Acts as the steward of
legal and regulatory requirements. internal compliance responsibilities. the organization’s ethics and culture.

Aside from their similar “fun police”


reputation, both seek to align the
organization’s resources to achieve
performance objectives.

1
Adapted from: THE ROLE AND EXPECTATIONS OF A CFO, International Federation of Accountants, 2013 Continued on next page.
2
Adapted from: THE SHRM BODY OF COMPETENCY AND KNOWLEDGE, Society for Human Resource Management, 2018
CFO
Competencies / Functional
VS
CHRO
Competencies / Functional
Expectations1 Expectations2

CO MMO N G RO UND

Business Partnership Performance Management Business Acumen &


Balances the responsibilities of Rock Stars Critical Evaluation
stewardship with business partnership Being a strong business partner requires Demonstrates the business acumen
and performance. CFOs and CHROs to have a solid grasp needed to understand the organization’s
Drives organizational performance by on the external and internal business operations, functions and external
ensuring the finance and accounting environment. This means understanding environment.
(F&A) function supports strategic and the complexities and challenges faced by
various business functions, as well as by Uses critical evaluation skills to collect
operational functions, delivers on and analyze qualitative and quantitative
business objectives, and provides the organization as a whole.
data that will, in turn, inform HR initiatives
greater visibility into overall performance. Together they should use their keen and business recommendations.
focus on performance management,
measurement and analysis to drive
business outcomes.

Integrator & Navigator Big Picture Thinkers Navigating the Organization


Acts as the integrator and navigator They share a broad perspective of the Understands and works within the
for the organization. Ideally positioned business as a whole, understanding the parameters of the organization’s
centrally, alongside the CEO, in relationship between strategy, market hierarchy, processes, systems and
the strategic management of the forces and resourcing when it comes to policies for effective development
organization. meeting company objectives. and implementation of HR’s strategic
direction, while also improving HR’s
Supports other executives to identify and As strong collaborators, each with a ability to resolve talent needs and issues.
implement key initiatives in support of wide view of the business, both can
the organization’s strategy. help navigate change and identify Supports and facilitates the design,
the strategic interdependencies the implementation and maintenance of
company must traverse to be successful. initiatives proposed by other executives.

F&A Expertise True Professionals HR Expertise


Guides the organization to efficiently use Domain expertise is as critical to HR as it Understands the technical and
resources while also delivering value to is to finance. Neither leader has earned behavioral components of HR practice in
internal stakeholders. their position simply because of technical order to create and execute the strategic
knowledge or what they know. Rather, direction of the HR function.
Ensures the F&A function delivers their leadership and influence are based
proactive business partnering, serving as in part on their behavioral competencies Creates and oversees an effective
a role model in the areas of transparency, (how they apply what they know), which HR function fully aligned to corporate
quality, ethics and innovation. Establishes contribute to establishing an effective strategy, enhancing the effectiveness of
an effective strategy to attract, develop, finance or HR practice. the organization at large, and ensuring
and retain the finance talent required to that the company’s talent pool has the
support the needs of the business. The most successful CFOs and skills and capabilities to achieve its goals.
CHROs advocate for their professions,
develop talent within their respective
organizations, and build a culture of
excellence within their own teams.
Not so different after all
With a clearer picture of this common ground,
HR has an unprecedented opportunity to create
an even stronger internal partnership with
finance to get buy-in for talent programs and
drive the success of the organization.

HR PRO TIP
To deliver a more compelling business case for your proposed HR
project or investment, pitch it with the CFO in mind. This means
aligning your initiative with the organization’s strategic priorities and
proving the financial business impact has never been easier.

For tips on how to do this, download


the eBook Making the Business Case
for Talent Management.

DOWNLOAD

Saba offers a radically different approach to talent management. Instead of starting with technology, we focus first on an organization’s vision and
culture. Once we understand their needs, we provide people-centric solutions around performance, learning and engagement that help them work,
learn and grow together to build a thriving future for the organization. Saba. United We Thrive.

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