BUSI 240

EMOTIONAL INTELLIGENCE

Definition: Emotional Intelligence (EI), “a set of abilities to perceive and express emotion,
assimilate emotion in thought, understand and reason with emotion, and regulate emotion in
oneself and others.” (McShane & Von Glinow, 2008, p. 100).

Summary: The article entitled “The value of emotional intelligence” written by Sajid Bin
Hasnat (2019) discusses the relevance and the value which emotional intelligence holds on it for
making our professional and personal growth to strive. The author states that it is critical for
people to develop and improve constantly their understanding of undiscovered emotions which
lurk within them, in order to achieve better results in both their professional and personal lives
(Bin Hasnat, 2019). Also, the author suggests that high emotional intelligence levels are related
to improved performance at work and amplified traits such as creativity and adaptation, having
also been shown by research that awareness about relationship between parents has an impact on
the emotional development of children (Field & Kolbert, 2006).

Discussion: Emotional intelligence is a critical set of abilities which needs to be constantly

improved, as it can help people achieve better results overall (including traits such as satisfaction
and factors critical for a well-round balanced life such as self-awareness and more effective
interpersonal communication) both in their personal and professional lives. The author constantly
cites and thinks that is relevant for humans to have not just self-awareness but also
consciousness, in order to be able to establish interpersonal communications in a more effective
way. If we are not just aware of what we feel or able to control the emotions we have so that they
do not distort the reality or affect our personal activities, but also able to understand the emotions
which other people have and being aware of how they might be affected or how to act in more
effective and conscious ways will help us to develop better relationships and achieve many
goals, which include better performance, more effective communication, abilities such as
adaptation and flexibility towards others, and to improve empathy levels.

Emotional intelligence has several factors and skills which are connected to our lives, such as the
daily interactions with other humans we make everyday, emotions that may overflow us, or even
emotions, moods, and drives that other individuals show and how they can affect ourselves. That
is one of the reasons why it is critical to improve our emotional intelligence levels.

When looking in the Bible in

Page 1 of 2
 BUSI 240

References

McShane, S., & Von Glinow, M.A. (2013). Organizational behavior (6th ed.). New York:
McGraw-Hill.

Bin Hasnat, S. (2019). The value of emotional intelligence. The Daily Star. Retrieved from:
https://www.thedailystar.net/next-step/news/the-value-emotional-intelligence-1766698

Page 2 of 2