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We
know every organization their ultimate target is to maximize profit by satisfying customers need,
want and demand successfully. If any organization wants to do business for long time they must
have to organize their business organization to compete in a high competitive global market.
That’s why the management of any organization is very sincere to operate their employees in a
dynamic way. This unit will cover the definition of Organizational behavior as well as the goals of
organizational behavior, some forces that affecting the organizational behavior, concepts and
models of organizational behavior.
Every organization have their own objectives to achieve the ultimate target. To achieve those
objectives the management should operate their employees in a proper way. In this lesson we will
try to understand what is organizational behavior means and what are the main goals of
erganizational behavior.
Keith Davis defined “Organizational Behavior is the study and application of knowledge about
how people as individual or as groups act within organizations.”
Again it can be said that OB is like a tool, by which the mgt. teams are understood or justified the
nature of employees and take an appropriate decision to lead the organization purport.
At last we can say that OB is valuable for examining the dynamics of relationships with the small
groups, both formal teams and informal groups.
There are some goals of organizational behavior which are as follows:
Describe: The first goal is to describe, systematically how people behave under a variety of
conditions. Achieving this goal allows managers to communicate about human behavior at work
using a common language.
Understand: A second goal is to understand any people behave as they do. The managers
would be frustrated if they could talk about behavior of their employees, but not understand the
reasons behind those actions.
Predict: The managers would have capacity to predict which employees might be dedicated and
productive or which ones might have absent, cause problem. And thus the managers could take
preventive actions.
Control: The final goal of OB is to control and develop some human activity at work. Since
managers are held responsible for performance outcome, they are vitally interested in being able
to make an impact on employee behavior, skill development, team effort, and productivity.
Managers need to be able to improve results through the actions they and their employees take,
and organizational behavior can aid them in their pursuit of this goal.
Forces or Elements of Organizational Behavior
Organizations operate their functional activities by some elements, which affect organizations.
People: People make up the internal social system in the organization. They consist of
individuals and groups. Groups may be large or small, formal and informal, official or unofficial.
Human organization changes every day. People are living, thinking and feeling beings that
created the organization and try to achieve the objectives and goals.
Structure: Structure defines the formal relationship and use of people in the organization.
Different people in an organization are given different roles and they have certain relationship
with others. Those people have to be related in some structural way so that their work can be
effectively coordinated.
Technology: The technology imparts the physical and economic conditions within which people
work. With their bear hands people can do nothing. So they are given assistance of building,
machines, tools, processes and resources. The nature of technology depends very much on the
nature of the organization, influences the work or working conditions.
Social System: Social system provide external environment within which organization operates.
A single organization can not exist alone. It is a part of the whole. A single organization can not
give everything and therefore there are many other organizations. All these organizations
influence each other.
Individual differences:
Every individual in the world is different from others. This idea is supported by science. Each
person is different from all others, probably in million ways, just as each persons DNA profile is
different.
The idea of individual difference comes originally from psychology. From the day of birth, each
person is unique, and individual experiences after birth tend to make people even more different.
Perception:
Peoples perceptions are also differ when they see an object. Two people can differently present a
same object. And this is occurring for their experiences. A person always organizes and interprets
what he sees according to his lifetime of experience and accumulated value.
Employees also see work differently for differ in their personalities, needs, demographics factors,
past experiences and social surrounding.
A whole person:
An employee’s personal life is not detached from his working life. As an example, A women who
attend the office at 8:30 AM is always anxious for her children’s school time (if her children able to
attend the school or not). As a result, its impact falls on her concentration that means her working
life. For this reason, we cannot separate it. So manager should treat an employee as a whole
person.
Motivated behavior:
An employee has so many needs inside him. So, they want to fulfill those needs. That’s why; they
had to perform well in the organization. Some motivations are needed to enrich the quality of
work. A path toward increased need fulfillment is the better way of enriches the quality of work.