WIMER CALDERON ESPINOSA – APRENDIZ SENA TGL

TECNÓLOGO EN
GESTIÓN LOGÍSTICA (FC-1600665)

Instructora
MARCELA GRANDE PULIDO
Licenciada en Filología e Idiomas

Evidencia 4.1:

“Business meeting workshop”

SERVICIO NACIONAL DE APRENDIZAJE (SENA)
Centro de Biotecnología Industrial (CBI)
Regional Valle, Palmira
Cali, Mayo de 2018

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 WIMER CALDERON ESPINOSA – APRENDIZ SENA TGL

BUSINESS MEETING WORKSHOP

In a working setting, to be able to speak in a second language, English in particular, is a

must. It allows to manage technical processes and opens up new business opportunities.
This is the reason why, this time, the training and complementary material focuses on
meetings; and it gives, not only some important meeting expressions, but some
meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.
1. Read the following verbs. Then, write its past form:

JOIN
BEGIN BEGAN JOINED
MOVE
CLOSE CLOSED MOVE

COMPLETE COMPLETED PRESENT DONE

RECEIVE
COVER COVERED RECEIVED
STATE
DELIVER DELIVERED STATED
VALUE
DEVELOP DEVELOPED VALUE
IS
DISCUSS DISCUSSED WAS

2. The following dialogue. Then, fill in the gaps using the verbs on the previous
activity.

BUSINESS MEETING DIALOGUE

Taken and adapted from: thoughtco.com

1. INTRODUCTIONS

Begin the meeting with introductions with special attention paid to newcomers.

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Meeting Chairman: If we are all here, let's get started. First of all, I'd like you
To please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.
Jack Peterson: Thank you for having me, I'm looking forward to today's meeting.
Meeting Chairman: I'd also like to introduce Margaret Simmons who WAS JOIN
recently our team.

2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to the main topic of
discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in rural market
areas. First, let's go over the report from the last meeting which
Was delivered on June 24th. Right, Tom, over to you.
Alex Young: Thank you Mark. Let me just summarize the main points of
the
Last meeting. closed We the meeting by approving the changes in our sales
reporting system begun on May 30th. After briefly revising the
changes that
Will take place, Closed we on to a brainstorming session concerning after
customer support improvements.

valued developed
You'll find a copy of the main ideas and in these
sessions in the
Photocopies in front of you. The meeting
complete
declared at 11.30.

3. BEGINNING THE MEETING

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Make sure that everyone has an agenda of the meeting and stick to it.
Refer to the agenda from time to time during the meeting to keep the discussion on
track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have completed you all a copy of today’s
agenda? If you don't mind, I'd like to skip item 1 and move on to item 2:
Sales improvement in rural market areas. Jack has kindly agreed to give us a report on
this matter. Jack?

4. DISCUSSING ITEMS

Discuss items on the agenda making sure to paraphrase and clarify as you move through
the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all. How do
you feel about rural sales in your sales districts? I suggest we go round the table first to
get all of your input.

Alex Young: In my opinion, we have been focusing too much on urban customers and
their needs. The way I see things, we need to return to our rural base by developing an
advertising campaign to focus on their particular needs.

Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to feel as
important as our customers living in cities. I suggest we give our rural sales teams more
help with advanced customer information reporting.

Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?

Anne Stevenson: I just stated that we need to give our rural sales team’s better customer
information reporting.

Chris Morgan: I don't quite follow you. What exactly do you mean?

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Anne Stevenson: Well, we provide our city sales staff with database information on all
of our larger clients. We should be providing the same sort of knowledge on our rural
customers to our sales staff there.
Chris Morgan: Would you like to add anything, Tom?
Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation
(Chris presents his report). As you can see, we are developing new methods to reach
out to our rural customers.

Anne Stevenson: I suggest we break up into groups and discuss the ideas
We’ve discussed seen

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling the next
meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave that
to another time.

Jack Peterson: Before we close, let me just summarize the main points:

valued
• Rural customers need special help to feel more
• Our sales teams need more accurate information on our customers.
• A survey will done be to collect data on spending habits in these areas.
• The results of delivered this survey will be to our sales teams.

Meeting Chairman: Thank you very much Jack. Right, it looks as though we've the main
items is there any other business?
Alex Young: Can we fix the next meeting, please?

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Meeting Chairman: Good idea Donald. How does Friday in two weeks’ time sound to
everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone? Excellent. I'd
like to thank Chris for coming to our meeting today. The
Meeting completed is

The previous dialogue doesn't include greetings at the beginning. Read the dialogue
againg and write the most appropriate greeting to start the meeting.

Good morning to all those who accompanied us today and made a

presence at this meeting.
Welcome

Nota: Recuerde revisar la guía de aprendizaje con el fin de verificar que ha realizado
todas las evidencias propuestas, saber cómo desarrollarlas y entregarlas correctamente.

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