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This wonderful phrase echoes around the world 50 millions times a day, in

30,000 locations, in multitude of languages, in more than 120 countries


around the globe.

And this simple thought sums up the reason McDonald's has become the
best known and most popular quick service restaurant around the world,
quite a tribute to Ray Kroc, who founded this company nearly 50 years ago
with the simple vision expressed by his phrase 'Take good care of those
who work for you, and you will float to greatness on their achievements'

We provide our customers with the quality of our great tasting food; our
fast, friendly service; our clean restaurants and facilities; the value of our
food and the McDonald's experience.

Working at McDonald's open up a world of opportunities for people. At


McDonald's a job is never just a job it's a wealth of experience and skills,
strongly accepted by the employees' world over.

We strongly suggest that before you apply for any position in McDonald's
Pakistan, you should seek maximum useful information. Not only it will
help you to choose the right career but also help you to get through the
hiring process successfully. We, at McDonald's Pakistan feel proud to
guide you and provide any information you may required.

McDonald's a Global Phenomenon


Formed in 1954, McDonald's brand is the leading global foodservice retailer with
more than 30,000 local restaurants serving nearly 50 million people in more than
120 countries each day. Our rich history began with the founder Ray Kroc's vision
and his commitment, transformed in our talented executives, and will keep the shine
on McDonald's arches for years to come.
McDonald's Mission
McDonald's mission is to be our customers' favorite place and way to eat with
inspired people who delight each customer with unmatched quality, service,
cleanliness and value every time ... we invite you to be the part of this winning
team and give yourself an opportunity to grow with the family of people striving to
create smiles on the faces of millions of people everyday.

McDonald's in Pakistan
Aiming to be the world's best quick service restaurant, McDonald's Pakistan
opened its doors in September 1998 at Lahore and presently operating in seven
major cities with a network of 20 restaurants. With a strong belief in the Ray Krock
phrase when you are green you are growing, McDonald's Pakistan has an
aggressive plan to expand in all other cities of Pakistan and is rapidly growing
with the focus to provide friendly and quick service restaurant experience to our
customers.

Lakson Group of Companies


McDonald's Pakistan is a part of the Lakson Group of Companies, with a Head
Office in Karachi and a regional office at Lahore. Lakson Group also owned,
Lakson Tobacco Co. Colgate Pakistan Ltd, Century Insurance Ltd. Express
Newspaper, Cyber Net and various others businesses.

The Team
To realize the McDonald's service vision, we believe in strengthening our team
and ensure to deliver the right skills and knowledge to the right person for getting
the right job done. Our strength for making our strong team players to shine
under the Golden Arches lies in the People Practice and Development Program,
we focus to deliver.

McDonalds Image as an Employer


Our overall image and local reputation as an employer is shaped daily by many
factors, including the benefits programs, compensation package, fun working
place coupled with numerous enthusiasm activities, employee development
programs, and our world renowned best people practices.

Employees, the key ingredient play a vital role each day in shaping our over all
employment image through their performance behavior. Realizing our people
strength we provide the best employment experience to our employees in order to
achieve the goal of giving the worlds best quick-service restaurant experience to
our valued customers. We strive to recruit the best, hire the best, and provide the
best place to work.

McDonalds People Philosophy


At McDonald's Pakistan, our people are our most important asset. We provide the
best employment experience for our employees in order for McDonaldss Pakistan
to achieve our goal of providing our valued customers with the worlds best quick-
service restaurant experience. We strive to recruit the best, hire the best, and
provide the best place to work.

Our commitment to our employees is shaped on the simple fact We value you,
your growth and your contributions and this is what we strive to achieve through
our actions every day. Five principles guide our commitment.

• Respect and Recognition: Every employee is consistently treated with


dignity and respect. All employees are valued and recognized for their
contribution to the organization.

• Values and Leadership Behaviors: Every employee is a leader who listens


and communicates openly and honestly and every employee acts in the interest
of all other people who contribute to the success of the business, including
customers, owner, and suppliers.

• Total Compensation: To recognize our people part in our business


success, our Pay and Rewards program follows a Pay-for-Performance
philosophy, the better results produced by employees, the greater pay
opportunities.

• Learning, Development and Personal Growth: Employees has the


opportunity to advance in skill, contribution and career level through high-
quality training, coaching and feedback.

• Resources to Get the Job Done: It is ensured that a comfortable place to


work with access to the materials, equipment and information has been
provided to do the job.
Choose Your Career
When you join the McDonalds team, youre working for the largest and best-known
global food service retailer. Youre joining a diverse team of People who are on a
solid career path that offers outstanding training, fun working environment,
excellent pay and benefits. Thats true whether youre just starting out, returning to
the workforce or changing careers.

Our main focus is to guide you at every stage of your career, to let you set your
career goals by exploring new options and link your career aspirations with a right
job match.

You can choose to start your career from McDonalds Restaurants and can get the
opportunity to develop your skills in diversified areas related to People, Business,
Customer Service, Equipment Handling and others. Restaurant job nature
requires people who love to accept challenges and exhibit their unmatched
capabilities to fulfill these challenges.

If you would like to pursue for any specialized field of business, then your choice
can be Finance, Marketing, Real Estate, Construction, Equipment, HR, Supply
Chain, Quality Assurance, IT, or Maintenance. McDonalds Office jobs requires to
have relevant knowledge and skills set in the area you would like to pursue your
career and the opportunities around will make you a successful business Leader.
Since, we have only two offices, located at Karachi & Lahore. So the choice for
office jobs is limited for only these two cities.
Whichever career you choose your success depends upon how you exhibit and
reinforce your

• Personality & Values


• Personal Interests & Aspirations
• Knowledge & Learning velocity
• And your commitment

Your career at McDonalds is engraved with countless opportunities for growth


and development. Either you choose a position at McDonalds Restaurant or in the
Office; you will find exciting challenges, if embraced by you with the right
aptitude, will make you a valuable part of the McFamily.

Office Jobs
Office jobs are an excellent match, provided you exhibit the right skill set up to
excel in the areas of your expertise. Depending upon your knowledge, experience
and right aptitude, there are 3 key entry points in the office jobs setup. You can
choose the area of expertise matching your qualifications and the team of experts
will help sharp your skills as a strategic business leader.

Restaurants Jobs
At McDonalds, a job is never just a job; employees know that working at
McDonalds provides them with a wealth of knowledge, experience, skills and
above all a true fun working environment. The experience and skills employees
gain at McDonalds Restaurant can take them places: from hourly crew to
restaurant managementto middle managementto careers beyond, in just about
any field of work anywhere.

In the restaurant, theres a clearly defined career path, from Crew Member to Crew
Leader to Floor Manager to Assistant Manager to Restaurant Manager. And from
there onwards the opportunities for growth and development are limitless Area
Supervisors, Operations Consultant and beyond are just a few to mention from.

Trainee Manager
Position Purpose
This is an entry level managerial position at McDonald's restaurant, providing
opportunity to start and excel your career with the core business functions.
Trainee manager's position will offer your self an opportunity to develop within
you a diversified professional, exposed to independently handle various areas of
professional excellence where sales, people, product safety and security are the
minimum areas to be mentioned. The acquired knowledge and skills will enhance
you to lead your management team in minimum time period.

Profile

Qualification: Post Graduate Degree in any discipline


Experience: Fresh candidates with no prior experience
Age: 28 years maximum
Gender: Male or Female

Individual Competencies

• Effective communication skills able to work in a team environment


• Proactive to exhibit true managerial capability
• Career oriented with focus on continuous learning
• Flexibility to adapt to a diversified work culture
• Customer orientation with a positive attitude towards provision of quality
services

Customer Care Representative - CCR

Position Purpose

This is an exciting career opportunity for the females, responsible to


independently organize birthday events & various activities at local store level.
You'll use your enthusiasm; energy and experience to host children's parties,
ensuring kids and parents alike have a great time. The challenging fun activities of
the job will gear up your commitment for providing first class customer services.

Profile

Qualification: Graduate Degree in any discipline


Experience: Fresh candidates with no prior experience
Age: 24 years maximum
Gender: Females only

Individual Competencies

• Strong Customer Orientation with a positive attitude


• Vigilant and Creative individual
• Good communication skills with a pleasing personality

Crew Member
Position Purpose

Crew Members are the core team members always ready to serve the customers
on the floor with a shining smile unique with the services. This job is offered
either as a Delivery Rider or a Crew Member with a flexible work schedule (Part or
Full time) as per your availability. The fun & enthusiasm prospect apart from
extensive learning will make you a key member of the team serving our
customers.

Starting your job as McDonald's Crew is a great learning opportunity because a


sizeable percentage of our management today has started their jobs as a Crew
Member initially and the growth & development prospects of the job has led their
way to McDonald's Management.

Profile

Qualification: Intermediate
Experience: Fresh candidates with no prior experience
Age: 18-25 years
Gender: Male or Female

Office Jobs

Office jobs are an excellent match, provided you exhibit the right skill set
up to excel in the areas of your expertise. Depending upon your
knowledge, experience and right aptitude, there are 3 key entry points in
the office jobs setup. You can choose the area of expertise matching your
qualifications and the team of experts will help sharp your skills as a
strategic business leader.

itial Entry Level

Position Purpose

This entry level is specifically for beginners to start the career in a


professional work culture, these positions will provide you with the
opportunity to develop your skills as successful business entrepreneur.
The fun working culture with the prospect to gain knowledge will make you
just right part of the right team of your choice. The extensive training &
development opportunity will differentiate you as winning team member.

Competency Level
Education: Graduate or Post Graduate degree holders
Experience: No prior experience is required for this entry position
Age: 22 - 28 years maximum
Gender: Male or Female

Category Profile

• Strong focus towards learning and adapting to the corporate


environment
• A real interest in how people drive business
• Positive work attitude with the ability to lead challenging roles &
responsibilities
• Exposing good confidence level for delivering responsibilities at
outstanding level
• Innovative approach for initiating change at different levels
• Strong communication skills to act as a liaison between
stakeholders and team leaders

Middle Entry Level

Position Purpose

As a middle entry level incumbent you will perform as a liaison with team
members to deliver the team objectives while ensuring the execution of
assigned tasks as per defined standards and procedures.

Competency Level

Education: Post Graduate degree holders with relevant area of


specialization
Experience: 3-5 years of experience in the relevant field
Age: 25 - 32 years maximum
Gender: Male or Female

Category Profile

• Strong interpersonal and leadership skills.


• Effective negotiation & problem solving skills
• The ability to see the big picture while delivering organizational
goals
• Strong customer/stakeholders focus with an ability to share good
values and respect for others
• The strength and integrity to take tough decisions holding
themselves accountable
• An interest in coaching and developing people
Higher Entry Level

Position Purpose

The higher entry level job incumbents are accountable for the execution of assigned
tactics and strategic plan. To assist and contribute to the team performance aligned
with business objectives. The provision of leadership approach to work will enhance
your sense of ownership and part of the winning team member.

Competency Level

Education: Specialized degree in the relevant field with professional certification


Experience: 5 years or beyond
Age: 30 - 35 years maximum
Gender: Male or Female

Category Profile

• Focused at maximizing business performance as well as team effectiveness


• Research Oriented with an ability to lead change & innovation
• Focus at strategic decision making with results accountability
• Critical to achievements that add value to overall business
• Strong focus towards developing team leaders

• Advanced negotiation skills with focus on business objectives

McDonald's 63- Main


Gulberg Lahore
042-35752110/35753299
main63.lahore@mcdonalds.com.pk
McDonalds Park Lane Tower
21E, 21 F-UG,
Tufail Road,
Lahore Cantt
042-36684577

McDonald's Fortress Stadium


Opposite Khyber Block,
Fortress Stadium, Lahore
042-36676680
fortress.lahore@mcdonalds.com.pk

McDonald's Defence Y Block


Plot 486/ B, Sector Y,
Phase III, LCCHS, Lahore
042-35733826/35731599
defence3.lahore@mcdonalds.com.pk

McDonald's Defence G Block


Plot 5, Block G, Sector G,
Phase I, LCCHS, Lahore
042-35725561/62
defence1.lahore@mcdonalds.com.pk

McDonald's Model Town


23-Phase II, Govt. Employees Cooperative Housing Society Ltd.
Model Town, Township Link Road, Lahore
042-35171327/28
modeltown.lahore@mcdonalds.com.pk

McDonald's Allama Iqbal Town


13 Kashmir Block,
Allama Iqbal Town, Lahore
042-37840053/37846757
iqbaltown.lahore@mcdonalds.com.pk

McDonald's Jail Road


89-B, Jail Road, Lahore.
042-37532056/58
jailroad.lahore@mcdonalds.com.pk

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