ZOOMWatch

Alarm Notification Protocol

Client:

Project:
In case of an alarm occurring in your ZOOM Monitoring System, please follow the steps below:

Step 1. Gather the ZOOM Alarms and Events window, status and log files (see detailed
procedure in Appendix 1).

Step 2. Export the last 48 hours of ZOOM data (see detailed procedure in Appendix 2).

Step 3. Copy the PDF file (step 1) and the exported data (step 2) in the 04-ZOOMWatch
folder on the VibroSystM FTP site:

FTP site logon details:

FTP server: ftp://pm.vibrosystm.com
(click on this link and enter the information below).
An FTP utility program such as FileZilla is recommended.

Username:
Password:
Seal information

Step 4. Fill in the ZOOMWatch Alarm Notification Form and send it to

zoomwatch@vibrosystm.com or use the send button on the form.

VibroSystM
 Within 2 hours (for ‟Alert” or ‟External” alarms) or 1 hour (for ‟Danger” alarm) of
reception of the filled form (step 4), you will receive an e-mail from a VibroSystM Tests &
Diagnostics Specialist to confirm that we are processing your request and to provide you
with a reference number;
 Within 8 hours from the previous notification, you will receive an e-mail from a
VibroSystM Tests & Diagnostics Specialist giving you a status on the situation and
preliminary recommendations;
 Whether or not a problem is detected, a brief analysis report will be sent to you summarizing
the findings and the activities performed by VibroSystM.

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APPENDIX 1

Step. 1 Printing a PDF file of the ZOOM Alarms and Events Windows
Opening ZOOM Application:
 Start ZOOM Application;
 Click on File\Open configuration:

 If you have nothing in the Server connection drop box, type localhost:

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 Click on Connect:

 Select database and click on OK:

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 Select Active Alarms in the Alarms and Events window:

 Select the menu File\Print to file:

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 Save the Alarm list as a PDF File:

 If the system presents Active Event notifications, select Event notifications in the Alarms
and Events window and print them in pdf:

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 Open the System Status Window:

 Select the top node of the System Status Window (displaying the Project name), go to
File/Print to file:

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 Enter a name and click on Save:

 Select All items and click on Ok:

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 Right click on the unit that generated the alarm, select Export acquisition unit log files and
select Remotely:

 Click on Save:

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  The software displays the progress of operation at the bottom of the Status Window, click
on Close when finished:

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APPENDIX 2

Step. 2 Exporting the last 48 hours of ZOOM data

 If the list of Archived Measurements is not present, select Measurement\List of archived

measurements:

 Select the Unit, select Measure and type Sampling and set Period as Personalized:

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 Ensure that End Date and Hour are later than the alarm:

 In Start date, select two days before the actual date:

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 Select all measurements and click on Export:

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 Save file as Sampling and click on Save:

 The export of measurements is in progress. When finished click on Save:

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 This message will appear, click on OK.

 Click on Close the window.

IMPORTANT!
The export procedure above was created for ‟Sampling” measurement type.
Repeat the export procedure FOR ALL measurement types PRESENT in the Measure: drop box
of your system.

Below is a list of all measurement types you may possibly have to export.

These measurement types

MAY NOT be present
in your system.

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