DIVINE

CARETAKER TRAINING CENTRE

TRAINING
CENTRE
PROPOSAL
REPORT
 DIVINE
CARETAKER TRAINING CENTRE

DECLARATION
I the undersigned solemnly declare that the proposed project report, i.e.
“DIVINE CARETAKER TRAINING CENTRE” is based on my own work and experienced.
I assert that the statements made and conclusions drawn are an outcome of my research work.
I further certify that,

I. The work contained in the report is original and has been thoroughly checked
and acknowledge.

II. The work has not been submitted to any other Institution for any degree/diploma/certificate
or any other University/Embassy of India or Abroad.

III. We have followed the guidelines details by the EMBASSY OF ISRAEL &
REHABILITATION COUNCIL OF INDIA for caretaker training in writing this report.

IV. Whenever we have used materials (data, theoretical analysis, and text) from other
sources, we have given due credit to them in the text of the report and giving their
details in the references.

MANN CHHETRI
 DIVINE
CARETAKER TRAINING CENTRE

ACKNOWLEDGEMENT

This report would not have been possible without the essential and gracious support of Mr. Arun Shukla
(CEO) Aarsh Internation. His willingness to motivate me contributed tremendously to my report.
I also would like to thank him for showing me some examples related to the topic of this report.

Besides I would like to take this opportunity to thank Mr. Rocky Ghatani for supporting me in making this
report by guiding me in the field of practical care taking and its necessities.

Finally, I would like to thank my family and friends for their understandings and supports towards me
for completing this report.

MANN CHHETRI
 1 PREAMBLE

2 INTRODUCTION

3-4 AIMS & OBJECTIVES

TABLE
OF 5-7 COURSE STRUCTURE & FEES
CONTENTS
8 INFRASTRUCTURE SUMMARY

9 PRESENT SCENARIO

10 LETTER OF REQUEST

11 CONCLUSION
DIVINE

PREAMBLE
Increased globalization and modernization has
brought about problems of old age, disaster related
injuries, mental stress disorders & Increased potential
abuse and neglect by caregivers & paucity of trained
medical & health professionals etc. In view of these
phenomena, Divine Caretaker Training Centre aims
to bring up a Modern Day Caretaker Training Centre
to meet the challenge for the need of care giving from
the family unit to the community and the institution as
an important component of a continuing care and
r e h a b i l i t a t i o n .

The Caregiver Training on Elder Abuse and Neglect

Prevention proposed to reduce the incidence of
abuse and neglect by caregivers by introducing a
comprehensive training including an Increased
awareness of potential abuse and neglect, Improved
interpersonal skills, e.g. communication, observing
professional boundaries, maintaining professional
demeanour, etc. We also have many important
a d d i t i o n s o n t h e b o a r d .

T h e t o p t h r e e a r e :

1. Caregivers need ongoing training and support to

reduce the incidence of abuse and neglect.
2. Training must be realistic and based on real-life
s i t u a t i o n s .
3. Training must appeal to a wide variety of learning
s t y l e s .

The importance of caregiver training in ways that

increase awareness of potential abuse and neglect,
coupled with the need to teach appropriate responses
in challenging situations, cannot be overlooked in
caring for increasing numbers of elders and others in
n e e d o f l o n g - t e r m c a r e .

Our goal is to provide a complete awareness in the

Caregiver Training on Elder Abuse and Neglect
Prevention.

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INTRODUCTION
Caregiver misconduct is a significant and growing concern in the State of
Israel. Approximately One million vulnerable elderly and disabled people
over the age of 65 reside throughout the country. According to forecast,
by the year 2035 some 14.6% of Israel Population will be over age of 65,
with the elderly population predicted to roughly double to 2 million people.
In July of 2017, the ministry of Labour, Welfare and Social Services said
that reports of Neglect and abuse of the elderly by family and caregivers
went up by 17% in 2016, including a 20% rise in reports of sexual abuse.
Allegations of abuse, neglect or misappropriation of property were reported
in Israel long-term care settings. Of those, 33% cases related to
psychological abuse, 21% to physical abuse and 18% to economic
exploitation. Of the 5876 reports received in total, 102 related to sexual
abuse, a rise of 20% compared with 2015, the report said.

This project proposed to reduce the incidence of abuse and neglect by

developing and presenting training for caregivers that would increase
awareness of potential abuse and neglect and give caregivers the
necessary interpersonal skills to respond more appropriately in challenging
situations. Training materials were based on the practical that a well-trained
caregivers are less likely to mistreat those in their care. The training
materials consist of 30th classroom-style topical training as well as a
V I D E O
replicating 6 different scenarios of abuse, neglect or misappropriation of
property. Two separate workshops were planned. One covered the topical
material and the second workshop reviewed the VIDEO training material.
In order to reach the highest level of satisfaction, the project scheduled
numerous trains-the trainer workshops as well, designed to teach long-
t e r m c a r e
providers an effective standard precautions on professional care settings.
O n - s i t e a n d p o s t -
training evaluations were designed to measure the impact of the training
a n d h o w w e l l o b j e c t i v e s w e r e m e t .

In addition we will also train the candidates with communication building, Skills
development, Standard precautions on emergency procedure, Professional
B o u n d r i e s f o r c a r e t a k e r s , e t c .

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AIMS & OBJECTIVES

ORGANIZATIONAL GOAL DRIVING THE TRAINING:
We assume that caregivers in the modern day care settings have so many
skills gaps, to which the individual is unable to respond to a certain
challenging situations. We predicted the case to how caregivers and their
skills gaps shall

THE SKILL GAP:

The position of a caretaker is of extreme responsibility – there is no better way
to describe it. The professionals in this job look after the overall cleanliness,
maintenance and security of a building or premises. Being a caretaker,
involves a lot of mettle in a candidate since the amount of responsibility is
diverse and extreme. Unsurprisingly, a caretaker needs to have a certain type
of personality traits and the skills to go with it in order to be successful in what
he does. They need to be honest, hardworking and dependable and extremely
self-motivated.

Major Skill gaps we predicted in caregivers in the modern day settings:

a) Lack of awareness of potential abuse and neglect.

b) Lack of Improved interpersonal skills, e.g. communication, observing

professional boundaries, maintaining professional demeanour, etc.

c) In providing effective strategies for responding appropriately in challenging

situations with residents or clients.

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COMPETENCIES BUILDING (KNOWLEDGE, SKILLS OR ATTITUDES)

Learning falls into one of these three categories.
These categories are often referred to as (KSA’s).

KNOWLEDGE (K)
SKILLS (S)
ATTITUDES (A)

KNOWLEDGE Cognitive or mental abilities used to retain and process information.

SKILLS Physical abilities used to perform activities or task.

ATTITUDES Feelings or Emotions about someone or something.

Learning Categories for Knowledge, Skills, and Attitudes

(KSA's).
If a person is learning something new, it will fall into one of the three
categories.

a). Learning facts and concepts would fall into the category of knowledge.
b). Learning how to do something would be in the skills category.
c). Learning to form a new or different viewpoint or belief would fall into the
Attitude category.

Training and Educational Programs for KSA's:

Through educational and training activities, a person can acquire new
knowledge, develop new skills, or form a new attitude. Typically, most training
and educational programs have focussed on the development of knowledge
and skills, as those are the ones that are most observable and easiest to
measure. Attitudes, on the other hand, are addressed the least by traditional
training and educational programs because they are the most difficult for
people to develop, and are the hardest to measure for results.

We will focus on giving the individual the exact knowledge on how KSA's
should be develop in their own daily doses

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COURSE STRUCTURE & FEES

Course Structure:
Certificate Course - This course will have combination of Basic compulsory
module with any three of the 5 modules mentioned below with total study
duration of 1 months, each module of 6 days covering a group of disabilities.
All the modules will be offered consecutively.

A) Basic compulsory Module covering areas such as anatomy & physiology,

health, nutrition, general care giving etc.
B) Autism, Cerebral Palsy, Mental Retardation, and Multiple Disabilities.
C) Mental Illness, Dementia and other disabling conditions.
D) Locomotor Impairment due to conditions including trauma, Spinal Cord
Injury, head injury, stroke, Osteoporosis, poliomyelitis, Muscular
Dystrophy,
arthritis, Leprosy Cured, old age etc.
E) Visual Impairment.
F) Basic Hebrew Language, English Conversation & skill development etc.

Weightage in terms of hours for all the above modules for theory and practical
will be in the ratio of 30: 70 i.e., 52 hours for theory and 116 hours for
practicals.

Entry Criteria:
The minimum entry qualifications would be 10th pass or equivalent. After the
successful completion of the courses, the candidates will be awarded a
certificate by “DIVINE CARETAKER TRAINING CENTRE” In association with
Embassy of Israel guidelines.

Admission procedure – as per standard rules and practices.

Intake Capacity – Not more than 35 in a batch per Month.

Medium of Instruction – English Only and Hebrew Language in Hebrew.

Minimum attendance required – 95%

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Faculty Assigned – There would be minimum 2 core faculty for a

maximum batch size of 35 students having the following qualifications:

a) One of the core faculties will be B.Sc. in Nursing/Psychiatric Nursing/

Rehabilitation Professional or General Nursing with minimum 3 years of
practical experience.

b) There will be a Demonstrator or Co-trainer personnel in course-related

specialization with minimum 3 years experience.

c) Hebrew Language trainer.

d) English teacher cum Skill development.

Examination:
Written examinations will be a combination of objective type, short answer
type and essay type in nature.

Theory- There will be 4 Theory exams of 50 marks each i.e. Total 200
marks. Allocation of marks will be proportional to the number of teaching
hours in each topic.

Practical – Certificate Course practical exams a total of 600 marks will be

assigned and the break up will be as follows:

a Practical Book Record 100 Marks

3 Course Presentation, One based on each module (3X100)

b For Assessment of the Patient, Family needs, Care Plan 300 Marks
Management.

Basic Activities/Emergencies.
c (ADL-25, Leisure-25, Emergencies-25, Behaviour 100 Marks
Management- 25)

d Viva - Voice Examination 100 Marks

TOTAL 600 Marks

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In the event of the candidate failing in the final examination. He/She can avail
chances for supplementary examinations as per Scheme of Examinations.

Passing Marks:

Theory – 40 %
Practical – 50%
Students are required to pass in the theory and practicals.

Grading:

Distinction – 70 % and above

First Divn. – 60 – 69 %
Second Divn. – 50 – 59 %
Third Divn. – 40 – 49 %

Course Fees Break Out:

SL.NO PARTICULARS TRAINING FEES GST X 18% TOTAL

1 CAREGIVER TRAINING 55,000 /- 9,900 /- 64,900 /-

2. RECRUITMENT FEES 15,000 /- 2,700 /- 17,500 /-

(TO BE CHARGE BY
AUTHORISED RECRUITING
PARTNER)

We are committed in giving individual a fair services with no hidden

charges and expenses.

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INFRASTRUCTURE PLANNED
The infrastructure requirement for the Institute to conduct the programme
will be as follows:

a) The training centre will have facility in at least one area of disabilities
related to the course.
b) The centre will have attachment with a hospital for basic practical nursing.
c) The Institute will have an adequately furnished class room with a toilet,
office room, waiting hall, reference material etc.
d) The Institute will be equipped with modern day facilities like Biometric
attendance, Projector based demonstration, Online assessment report of
candidates performance.

Manpower:

Manpower required for the Unit including skilled & unskilled workers are pre-
arranged. We have already arranged expert manpower for the Institute. The
require manpower for the unit is shown below:

SL.NO CATEGORY OF MANPOWER NO. OF PERSON

1. MANAGER 1

2. RECEPTIONIST CUM ACCOUNTANT 1

3. B.SC NURSE WITH 3 YEARS EXPERIENCED 1

4. DEMONSTRATOR OR CO-TRAINER 1

5. HEBREW LANGAUGE TRAINER 1

6 ENGLISH LANGUAGE TRAINER CUM SKILL 1

DEVELOPMENT

7 OFFICE BOY 1

8 SECURITY GUARD 1

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PRESENT SCENARIO
The fact is that training is a part and parcel of Human Resources Development
program in any industry or sector. Likewise we can not underestimate the
training on caregivers or care taking because lack of proper training and
awareness raise the number of caregiver misconduct and the incidence of
abuse and neglect day by day.
Increasing interest of Individual on taking care-giving jobs, we have seen
people from far flung area specially North-East India coming to the capital for
Inquiry on job and training. In past few years some 1500 plus caretakers has
been placed by different agencies and institutions in Israel. But out of this we
also have seen people suffering with a fraudulent cases of misguiding and
placement. So, we with our expert team of professional from different fields
of training, recruitment and placement, accommodation and travelling will set
up a hassle free services to the Individual coming for the training in our
institute. We will set up with a very friendly services to the candidates in a
very reasonable fees and expenses. With this we will try to minimise with the
cost that candidates pay knowingly or unknowingly for the service which we
think is not necessary and important.

Subject to the challenges face by the candidates at the present scenario.

1. Travelling and Stay Threats: Majority of the candidates came for the
training are from Northeastern States Like Sikkim, Darjeeling, Assam,
Nagaland, Meghalaya, Manipur etc. So, travelling from far Northeast States
to the mainland is one among the big issues face by the candidates today.
The process in itself cost tons of Money and Time. We notice people all do
this with compulsion.

2. Facial Features: Since everyone knows that North easterners facial

features is different from Mainland people. So many times Northeast people
have been the victim of such racism.

3. Different Dialect: Language is one of other serious concern. Since,

everyone is not perfect in speaking Hindi as other Delhi peoples do. The
inferiority in the dialect often get people into trouble and sometimes it is
unfortunately a life threat to the people.

4. Food & Accommodation: Several time Northeastern peoples are

targeted in Restaurants, Hotels and in streets vendors in related to foods they
eat. This gap is somewhat like, which will never be filled. Into accommodation
issues, candidates are often charged with unreasonable fares.

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They are cheated in everything. From Taxi to Autorikshaw to Restaurants to

Hotels. Since everyone is new to the place and language being the gap to
communicate properly they are cheated in broad day light without any
hesitation. The locals influence force them to live in tragedy honestly speak.
They have to share a small single room with 4 peoples to survive for several
months in a small budget. This is the matter of concern i would put to your
authority to understand for this poor job seekers. This will not add any value
to the training they are getting. The physical, mental, financial pressure put
them more into aggression than to study.

5. Harassment: Northeastern people are harassed and humiliated

verbally as well as physically. Though Delhi is gaining popularity in sexual
assaults and number keep on increasing every day. Number of northeastern
girls suffering from such cases of eve teasing are more. People have
stereotype thinking against them and have given them a tag of ‘easily
available’ because of their westernized attitude.

Most of Northeastern Indians are liberals. Their lifestyle reflects western

culture. Especially Northeastern girls who come to Delhi for Education or
job opportunities are offended for their dress up and living style.

I conclude here with a humble submission for your kind consideration that a
simple changes from your administration into the Care taking section may
bring beatitude to many people's face.

A Training Centre in Northeast States may bring smile to millions of faces

out of this uncountable challenges and fears. Specially to the parents &
the childrens of the willing caretakers.

Our demand is genuinely for the welfare of our people who are suffering in
all form of Life for their livelihood.

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LETTER OF REQUEST
To,
The Ambassador
Embassy of Israel
3, Dr. APJ Abdul Kalam Road,
Aurangazeb Road,
New Delhi - 110011.

Sub- Request for the approval of training centre ( Divine Caretaker Training
Centre).

Venerated Sir,

The Proposed Project "Divine Caretaker Training Centre " is pleased to

submit herewith our letter of request to be part of Israel Care taking Training
Agency.

Through this letter of intent we would love to put our humble submission in
your place for your kind appreciation and consideration.
Sir, we would like to setup an institution for the intending candidates willing
to relocate Israel for care taking job. With a highly experienced faculties and
trainers we would build a distinctive bridge between the candidates, the
agency and the clients. We will also promised to bring an end to the
challenges face by the candidates in all formats currently.
Sir, our proposed project will not only service candidates to their satisfaction
but bring an end to the many fraudster running behind this particular job
settings.

Therefore, with prayers from many an in particular from me praise to your

administration to please grant this proposal for the needs of the people.
However, your decision will be highly appreciated.

If the proposed project is grant as a prospective centre. We anticipate that

from the selection date we would work hard to bring the centre in a frontline
with many additional disclosures on the board ahead.

Thanking You in Anticipation.

Sincerely,

Mann Chhetri

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CONCLUSION
The Objective of this presentation is to proposed a training centre which we
declared will be an excellence in providing caregiver training in a most
reliable, distinctive, affordable and presentable format.

I would love to put some key conclusions and findings related to the training
of Caregivers and the challenges facing by the candidates in a daily note.

1. The most important conclusion in the presentation, is that candidates are

less trained and more pressurised. They are initially class with a basics know
how of care taking. I believe that such level of teaching, will only feed
negative implications to the learner’s brain than to care-taking.

2. For most conditions analysed candidates must be trained by a highly

qualified faculties with more hands on practical classes than theory. Since
most of the willing candidates came from an impoverished background. They
are unaware of the modern day teaching, techniques, equipments, skills and
setups. So, they have to be indoctrinate with outmost care.

3. Candidates in the present scenario are seen Mentally, Physically,

Emotionally and Financially disturbed. Lack of proper guidance beginning
from the enrollment, to long distance travelling, from fooding, to accommod-
ating themselves. People are endure for months in the streets of Delhi.
Ultimately people loses their values, confidences, wills, and return back home
with so many negative aggressions.

With a very pragmatic services in all areas of challenges, we would love to

give every candidates a revised confidence and a bounce back impressions
in their life once again.

Sir, Since the authority of Israel allow Indian caretaker to live and work in
Israel. We on our diversified paradigm would love to pray to your authority to
look into the matter and give us an opportunity to served our people on your
behalf with much professional setup and care.

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