Pg 1 of 9

B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
External Legal requirements Risk Unfamiliar with needs and Yes Obtain and / or renew Chairman,
and needs / expectations of interested necessary required Director
expectations of parties may lead to permits and licences
interested parties: delayed production before business
1. Relevant schedule, incidents, operations.
authorities / strained business / To maintain constant
agencies personal relations, poor communication with
(ACRA, SCDF, reputation, fines / penalties interested parties to stay
MPA) / stop work. relevant to their changing
needs and expectations.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
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B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
External 2. Customers Opportunity Familiarity of compliance Yes Implement training plan for Chairman,
(main obligation or best practices respective staffs, adopt Director,
contractor, (e.g. customer newer technologies, so the Service
manufacturer) requirements / company will always be Engineer, Admin
3. External specifications, ISO 9001 / ready to meet new Officer
providers required certification requirements.
4. Certification schemes, third party If need be, outsource to
bodies (ISO, insurance coverage, fire other field expertise for
approved safety compliance) that compliance obligation
service provider) lead to reward / related consultancy.
certification can improve
5. Trade
chances of retaining and
association
securing new customers,
(IMO)
especially from more
6. Building renowned clients.
management
External Technological Opportunity Appropriate Yes Keep a lookout for Chairman,
implementation of government grants for new Director,
technology will help in technologies / productivity Finance Officer
increasing productivity / schemes applicable to the
efficiency. company.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 2 of 9
 Pg 3 of 9

B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
External Risk Inappropriate selection of Yes No such occurrence to Chairman,
technology will result in date. To review and Director,
waste of financial funds monitor during Service
and time. management review. Engineer
External Competitive Risk Unfamiliar with business Yes Patent technology where Chairman,
competitors will lead to necessary to maintain an Director, Sales
inaccurate pricing / quote edge over competitors. & Marketing
thus success rate of To maintain constant Manager
securing jobs will be discussion and
reduced. communication regarding
information of competitors.
Keep track of lost
prospects and reasons for
loss for analysis.
External Opportunity Familiar with competitors’ Yes To ensure competitors’ Chairman,
strengths and weaknesses strengths and weaknesses Director, Sales
will result in an added are being shared among & Marketing
advantage during sales / staff, especially those in Manager
tender meetings and contracts.
preparation of quotes.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 3 of 9
 Pg 4 of 9

B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
External Market Opportunity Changes in customers’ Yes To establish a Chairman,
requirements will allow communication platform Director, Sales
company to diversify in the with existing customers & Marketing
right direction to serve and sales team to be able Manager
customers’ better. to maintain relationship
and keep abreast with
market changes from
customers’ end.
External Economic Opportunity Ability to plan ahead / Yes To monitor and review Chairman,
project to prepare for through tele-conferencing Director,
economic changes, e.g. every quarter. Finance Officer,
controlling of operating Sales &
expenses during downturn Marketing
or increase in operational Manager
needs during upturn,
exploring other areas for
business.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 4 of 9
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B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
External Social Risk Potential human resource No Implement training and Chairman,
shortage due to inability to retraining on newer Director, Admin
attract new entrants into technology / automation. Officer
the sector, aging workforce Transition of senior
etc. workforce to supervisory
and management roles.
Attract new entrants into
the sector by offering
remuneration and
employee benefits pegged
to market rate.
External Environmental Risk Growing trend of Yes As per Quality Manual Director,
sustainability development Section 8.4 Service
implies the need to obtain Retain as many external Engineer, Admin
raw materials from providers supplying Officer
sustainable sources / of greener products /
environmentally-friendly processes if their
type. performance meets
minimum requirements of
the company.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 5 of 9
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B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
External External providers’ Risk Under / non-performing Yes As per Quality Manual Director,
performance ones will affect the QMS of Section 8.4 and 8.7 Service
company’s products / Annual evaluation of such Engineer, Admin
services / equipment providers, request Officer
operation and reputation. corrective action where
needed, delist under / non-
performing ones.
Ensure prompt payment to
such providers for
satisfactory products /
services rendered.
Internal Equipment Risk Defective / malfunctioning Yes Implement preventive Director,
operation equipment will affect the maintenance programme. Service
QMS of company’s Outsource maintenance to Engineer
products / services / specialist provider.
equipment operation and
reputation.
Internal Values Risk Staff not aligned with No To monitor and review Director, Admin
company’s values may feel during management Officer
disillusioned and review.
unmotivated.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 6 of 9
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B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
Internal Opportunity Staff who shares Yes Orientation for new Director, Admin
company’s value will be employee. Officer
more motivated and Organise get-together
productive. activities with workforce.
Internal Culture Risk Inability for staff from No To monitor and review Director, Admin
different cultures to be during management Officer
cohesive to work together review.
and communicate more
effectively.
Internal Opportunity Staff who are cohesive will Yes Orientation for new Director, Admin
be more motivated and employee. Officer
productive. Organise get-together
activities with workforce.
Internal Knowledge Risk Staff unaware of where to Yes As per Quality Manual Director, Admin
access required Section 7.1.6 on Officer
knowledge when need Organizational Knowledge
arises

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 7 of 9
 Pg 8 of 9

B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport
unity
Internal Opportunity Establishing a proper
system of accessibility will
allow knowledge to be
accessible at the easiest
and fastest possible time,
allowing processes to be
more efficient.
Internal Performance Risk Staff unaware of purpose,
strategic direction, policy,
objectives and targets and
how they can contribute to
the achievement and
improvement on the
performance of the QMS
management system
(Yes / No)
Yes As per Quality Manual Director, Admin
Section 7.1.6 on Officer
Organizational Knowledge
Policy, procedures, work
instructions, forms /
records made available in
common shared drive.
Yes Implement annual training Director, Admin
plan for training needs Officer
identified for respective
staffs.
Display and brief all on
quality policy and
objectives.

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
Page 8 of 9
 Pg 9 of 9

B O I L E R M A S T E R P T E LT D
1 Jan 2019
T R I D E N T H Y D R O J E T T I N G P T E LT D
HSE-MP-001 Context of Organization Rev No: A

Internal / Issue Description Risk / Description Significant* Action Plan Responsibility

External Opport (Yes / No)
unity
Opportunity Staff well versed in the Yes Implement annual training Director, Admin
purpose, strategic plan for training needs Officer
direction, policy, objectives identified for respective
and targets and how they staffs.
can contribute to the Display and brief all on
achievement thus resulting quality policy and
in better cohesion and objectives.
common motivation in
helping company to reach
its objectives and targets.

Reviewed and Updated By:

Name / Sign / Date

*Note:
Any risk / opportunity that has a direct effect on customer’s needs, local legislations and or financial impact of > S$10,000 shall be considered significant.
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