ASSIGNMENT FRONT SHEET [1/2]

INTERNATIONAL STANDARD PROGRAM

(Student should complete Part A, C & D, the Lecturer will complete Part B)
PART A
Unit number and title Unit ID

Business Intelligence 1711548351

Student name Assessor’s name

Nguyễn Quốc Bảo Vũ Thanh Tùng

Date issued Date due Submitted on

5th July 5th July 12th July

Assignment title Overview of Business Intelligence

PART B
Task Evidenc Assessor’s
Learning No e page decision
Assessment criteria
Outcomes No Y/N

1.1
LO1
1.2

2.1

LO2 2.2

2.3

3.1
LO3 3.2

3.3

4.1
LO4
4.2

4.3
M1 Y/N M2 Y/N M3 Y/N
Merit grades awarded
D1 Y/N D2 Y/N D3 Y/N
Distinction grades awarded

Assessor’s additional feedback and comments

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Assessor’s name
Date
Assessor’s signature

PART C PART D: Learner’s signature

I am Nguyễn Quốc Bảo / 1711548351
,
( print student name / student ID number)

Hereby confirm that this assignment is my own work and not copied or plagiarised.
It has not previously been submitted as part of any assessment for this
qualification. All the sources from which information has been obtained for this
assignment, have been referenced. (APA format).

I further confirm that I have read and understood the school rules and regulations
about plagiarism and I agree to be bound by them.

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Business intelligence (BI) is a combination of skills, procedure, technology, applications
being used for decision-making support

 BI are tools and techs to transfer raw datas into useful information for business
analysis

 BI is also a technology that helps businesses to understand the past and predict the
future

From that we can pull out a conclusion that BI is the process and technology that businesses
use to control huge amounts of data, knowledge discovering that helps businesses to make
more efficient decisions in their businesses. BI technology also provides a panoramic view of
business operations from the past, present and future predictions so to help businesses make
better decisions they need a BI System (BIS), also called as decision support system
(DDSS).

Decision Making Models

What is Decision Making Models !? To explain that in the simple way is when all people
need to make decisions from time to time. Given limited time in formulating policies and
addressing public problems, public administrators must enjoy a certain degree of discretion
in planning, revising and implementing public policies. In other words, they must engage in
decision-making. To make it clear it’s the process for concluding which decisions need to be
made and how to find alternatives for each decision.

There are many different kinds of decision making models that fit with different companies,
in businesses these are the top 5 models of managerial decision making:

#1 Rational Model
#2 Non-Rational Model
#3 Satisficing Model
#4 Incremental Model
#5 Garbage-Can Model

Me personally, if i had a company, i would consider choosing Rational Model-Making

because:
The rational model of managerial decision-making has its roots in the economic theory of the
firm. When theories about the economic behavior of business firms were being developed,
there was a general tendency among economists to assume that whatever decisions managers
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made would always be in the best economic interests of their firms. According to the rational
model, managers engage in a decision-making process which is totally rational. They have
all the relevant information needed to take decisions. They are also aware of different
possible alternatives, outcomes and ramifications, and hence make rational decisions. So
from that I can easily reduce the risk of loss and managing the company better by giving out
the most optimal decisions, this also come with some disadvantages as it is quite difficult to
obtain complete information and make optimal decisions in complex situations. In spite of its
drawbacks, the rational view provides a benchmark against which actual managerial
decision-making patterns can be compared.

Rational decision making processes consist of a sequence of steps designed to rationally

develop a desired solution. Typically these steps involve:

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Identifying a problem or opportunity:

The first step is to recognise a problem or to see opportunities that may be worthwhile. A
rational decision making model is best employed where relatively complex decisions have to
be made.

Gathering Information:

What is relevant and what is not relevant to the decision? What do you need to know before
you can make a decision, or that will help you make the right one?

Analyzing the situation:

What alternative courses of action may be available to you? What different interpretations of
the data may be possible?

Developing Options:

Generate several possible options. Be creative and positive.

Evaluating alternatives:

What criteria should you use to evaluate? Evaluate for feasibility, acceptability and
desirability. Which alternative will best achieve your objectives?

Selecting a preferred alternative:

Explore the provisional preferred alternative for future possible adverse consequences. What
problems might it create? What are the risks of making this decision?

Acting on the decision:

Put a plan in place to implement the decision. Have you allocated resources to implement? Is
the decision accepted and supported by colleagues? Are they commited to to making the
decision work?

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 Enterprise Resoure Planning
ERP is an Enterprise Resourse Planning system that is a term used in relation to a range of
corporate operations, supported by computer software, to help the company manage its key
activities, accounting, financial analysis, purchasing managent,..etc. The overall goal of this
system is to ensure that the appropriate resourses of businesses such as human resoursesm
naterials, machinery and money are available in sufficient quantities when needed, using
planning tools and plan.

An ERP software is a computer software that allows companies to provide and aggregate
date of various individual activities to achieve the above goal. It needs to include:

.Full of business modules

.Tight integration
.Planning Support
.Administrative Analysis
.Openness

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Result

References:
http://www.businessmanagementideas.com/decision-making/top-5-models-of-managerial-decision-
making/3353
https://the-happy-manager.com/articles/rational-decision-making-model/

http://phanmemerp.net/kho-tai-lieu/tai-lieu-erp/erp-la-gi