Tekla® Structures 10.

0
Installation Guide
A quick start guide
to Tekla Structures

New Rules. New Tools.

In one revolutionary software application

www.tekla.com
Contents
Contents............................................ 1
About This Guide............................ 2
About Tekla Structures ................ 3
Installing Tekla Structures.......... 6
The Password File .......................... 9
Troubleshooting ...........................10
Upgrading from Tekla Xsteel...12
Starting Tekla Structures ..........15
Optimizing Performance...........16
Getting Started.............................17
Modeling Basic Parts..................18
Creating Drawings.......................20
Getting Help...................................21
Software Piracy Policy...............23

1
About This Guide
This guide explains how to install Tekla
Structures 10.0 and introduces the
Help resources available to you. It also
describes the different software
configurations you can choose to
install.

This symbol directs you to

more information in the online
Help, which you can use once
you have installed Tekla
Structures.

2
About Tekla Detailing configurations
Tekla Structures comes in the following
Structures configurations for detailing:

Tekla Structures 10.0 is the next 1 Steel Detailing

generation of Tekla Xsteel. Its new, Create detailed, 3D models of steel
modular format spans the entire structures, including connections, and
structural design process, from produce fabrication information
conceptual design to detailing, (assemblies, workshop drawings, and
fabrication, and construction. Tekla CNC and MIS output).
Structures comes in several
configurations, designed to provide
solutions for the following processes:
1 Steel detailing (former Xsteel)
1 Structural engineering
1 Concrete detailing (precast and
cast-in-place)
Of course, designers, engineers, and
detailers can still all share the same 1 Precast Concrete Detailing
model, quickly and easily.
Create 3D models of concrete
structures, and output manufacturing
and fabrication information (single-
part and cast-unit drawings).

1 Reinforced Concrete Detailing

Create 3D models of concrete
structures, and output erection
drawings of cast-in-place structures.
1 Full Detailing
Create 3D models of both steel and
concrete structures, and output
fabrication and erection information.

3
Structural engineering
and design
configurations
Tekla Structures comes in the following
configurations for structural
engineering and design:
1 Standard Design
Create 3D models of structures in a
multiuser environment, and exchange
information with CAD or FEM software.
1 Basic Design
Create 3D models of structures in a
single-user environment.
1 Engineering
Create 3D models, and use STAAD.Pro
analysis and design tools.
4
Other configurations
Tekla Structures also comes in the
following configurations:
1 Viewer
View 3D models of structures, and
create reports and print drawings.
1 Project Management
View 3D models of structures, and
track the status of projects.
Add-on modules
To expand your configuration, you can
add on one, or more, of the following
modules:
1 Analysis and Design
1 CIS/2
1 Plate nesting
1 Cold rolled connections
3D modeling
Tekla Structures 10.0 is an easy-to-use,
accurate 3D modeling system.
1 Simultaneously model concrete
and steel
1 Work with realistic, real-time
structures
1 Use a single model containing all
the design, fabrication, and
erection information
1 Create compact models
1 Easily manage additions and
modifications
Customizable and
parametric components
Tekla Structures 10.0 includes a
comprehensive library of intelligent
components that automate many
routine detailing tasks, and help you
create connections and elements such
as stairs and handrails, quickly and
easily. You can also create your own
intelligent components.
1 Tailor-make your own
components for individual
projects, or to comply with in-
house detailing standards (or any
other)
1 Build your detailing expertise
into custom components
1 Make custom components
parametric, so that they
automatically adjust to changes
in the model
Automatic output
Tekla Structures 10.0 automatically
produces drawings and reports, for
erection and fabrication.
1 A single source of information
guarantees consistency
1 Drawings and reports
automatically reflect changes in
the model
1 Automatically generate
perspective and plan drawings
5
Installing Tekla
Structures
Technical requirements
To install Tekla Structures 10.0 you
need:
1 The Tekla Structures 10.0
installation CD
To run Tekla Structures 10.0 you need:
1 A Tekla hardware lock
1 A STAAD.Pro hardware lock
(optional)
1 A valid password file (xswrk.dat)
1 The name of the Tekla Structures
server (multiuser only)
Before you start
1 You need Windows
Administrator rights to install
Tekla Structures.
1 Exit all other programs.
1 Connect both hardware locks to
your computer’s main parallel
port, LPT1. We recommend that
you first connect the Tekla lock,
then the STAAD.Pro lock.
6
How to install Tekla
Structures
Follow these steps to install Tekla
Structures. After each step, click Next
to continue. Dialog box titles and
buttons are shown in bold.
1. Insert the Tekla Structures
installation CD into your CD-
ROM drive. If installation does
not start automatically, double-
click the setup.exe file on the CD.
2. On the installation menu, select
Install Tekla Structures 10.0 >
Software.
3. Select the language to use when
installing Tekla Structures, and
then click OK.
4. The InstallShield Wizard dialog
box appears. Click Next to
continue.
5. Read the text in the Welcome
dialog box, and then click Next.
6. If you accept the License
Agreement, click Yes to continue.
7. Type in your Customer
Information.
8. In Choose Destination Location,
use Browse to locate or create
the folder where you want to
install Tekla Structures (e.g.
 C:\TeklaStructures\). Tekla
Structures installs version 10.0 in
its own subfolder.
9. In Location for Tekla Structures
models, use Browse to locate or
create the folder where you want
to save Tekla Structures models.
10. Select the Tekla Structures
configuration you want to install.
11. If you want to install any add-on
modules, select them now.
You need to purchase most add-
on modules separately. Please
contact your sales representative
for more information.
12. Select the environment
component(s) you want to install.
13. Select the language(s) you want
to use for the user interface.
14. In the Multiuser server dialog
box, do one of the following:
To use Tekla Structures in
multiuser mode, type in the
network name of the Tekla
Structures server.
To find a computer’s network
name, go to the Windows Control
Panel > System > Computer
Name tab > Full computer name.
To use Tekla Structures in single-
user mode, clear the Server name
field.
15. The Select Program Folder dialog
box contains the default folder
name ‘Tekla Structures 10.0’.
Click Next to automatically
create the folder.
16. If this is the first time you have
installed Tekla Structures on the
computer, you are prompted to
install the device drivers for the
hardware lock (the Sentinel
drivers). You cannot start Tekla
Structures without these drivers.
Click Yes to install them.
If you have older device drivers
for the hardware lock installed on
your computer, the installation
prompts you to replace them.
Click Yes. You cannot start Tekla
Structures without these new
drivers. They are compatible with
previous versions.
17. Start Copying Files displays the
installation options you have
chosen. Click Next to start
installing Tekla Structures, or
click Back to return to previous
steps.
18. Installation starts. A progress
indicator displays the status of
the installation.
19. If you chose to install the
Analysis and Design add-on
module, the STAAD.Pro
installation automatically starts
when the Tekla Structures
installation is complete.
20. In the InstallShield Wizard
Complete dialog box, select the
checkbox to read the readme.txt
file. Click Finish to close the
installation and open the readme
file.
21. If the InstallShield Wizard cannot
update all the files because
another program is using them, it
prompts you to reboot your
computer.
22. Copy the password file xswrk.dat
to the correct folder. For more
information, read “The Password
File” section in this guide.
7
Installing the Help files
Tekla Structures 10.0 includes online
help in the following languages:
1 English
1 French
1 German
1 Spanish
1 Dutch
1 Chinese
1 Japanese
To install the online help, select Install
Tekla Structures 10.0 > Help on the
CD installation menu, and then follow
the prompts on the screen:

8
The Password File
When you buy a Tekla Structures
license, you will receive a file named
xswrk.dat. This is your password file.
You must install a valid password file
before you can use Tekla Structures.
Each password file only works with a
specific hardware lock, software
configuration and release.
Hardware lock
number
5. To install your new password file,
use Windows Explorer to locate
the password file you saved in
Step 1.
6. Right-click the file and select
Copy from the pop-up menu.
7. Move the cursor to the
..\TeklaStructures\10.0\nt\bin
folder. Right-click and select
Paste from the pop-up menu.
Windows copies the xswrk.dat
file to the ..\nt\bin folder.

Your password file defines which

features you can use. Even if you install
the full Tekla Structures package, you
will only be able to use the features
your password entitles you to use.
To install your password file:
1. Make a copy of your new
password file. Open the e-mail
containing it and save the
xswrk.dat file. Do not save it to
the Tekla Structures folder at this
stage.
2. To keep a copy of your old
password file, use Windows
Explorer to locate the file
..\TeklaStructures\10.0\nt\bin
\xswrk.dat.
3. Right-click the file and select
Rename from the pop-up menu.
Windows highlights the file
name.
4. Type in xswrk.old. Then hit the
Enter key to rename the file.

9
Troubleshooting
Using an incorrect password file or a
mismatched hardware lock and
password files prevents Tekla
Structures from starting. If this
happens to you, there are several
things you can do to pinpoint the
problem.
Check the log file
Close any open warning dialog boxes.
Tekla Structures does not create a log
file if you have warning dialog boxes
open.
Check the Tekla Structures log file
(located in the TeklaStructuresModels
folder, by default). The name of the file
is TeklaStructures_your user name.log.
For example, TeklaStructures_john.log.
If you cannot locate the file, check the
line XS_RUNPATH in the startup batch
file, which points to the location of the
log file. If you cannot open the log file,
close Tekla Structures and try again.
Open the log file using any text editor
(e.g. Notepad).
Messages from password and hardware
lock errors appear at the end of the log
file.
Common errors
Look for the following error messages
in the log file:
*** Password file: C:\TeklaStructures
\10.0\nt\bin\xswrk.dat not found
Problem: The password file is not
located in the correct folder.
Solution: Follow the steps in “The
Password File” section of this guide to
copy your password file to the correct
folder.
10
Dongle - Trying to find dongle: Unit
not found.
Problem: The Sentinel driver cannot
find the hardware lock.
Solution: There are several things you
need to check:
Check the hardware lock is securely
attached to a parallel port on your
computer.
In the Windows Control Panel, check
that the following device drivers are
running, and are set up to start
automatically:
1 Parallel and serial drivers
1 Sentinel driver (hardware lock
driver)
To find the drivers in Windows 2000 or
XP:
1. In the Control Panel, double-click
the System icon, click the
Hardware tab, then the Device
manager button.
2. Click on the View menu and
select Show hidden devices. The
Sentinel driver is located under
Non-Plug and Play Drivers.
Dongle - Initializing dongle: Driver not
installed.
Please install driver and reboot the
computer.
Check LAN adapter '000' >
0010a4c222e3 > OK
*** no licence for this machine
Problem: Hardware lock driver is not
running.
Solution: As above.
*** (current machine id = 'f033********') *** no licence for this machine
Problem: Tekla Structures has found *** (current machine id = ‘xxxxxxxxxx’)
the hardware lock, but has Problem: If the ‘machine id’ entry
encountered another problem. contains a series of numbers and
Solution: Check the log file for other letters, you are using the wrong
error messages. hardware lock with the password file.
*** licence has expired Solution: Check the first line of the
Problem: The password file has expired. password file against the hardware
lock number printed on the device to
Solution: Ask your software supplier for ensure that you are using the correct
a new password. hardware lock.
*** no licence for this machine
*** (current machine id =
Reporting problems
’f0338c9e000e’) If you think you have discovered a
problem in Tekla Structures, please
*** No licence: illegal password file
report it to your Tekla Structures
(check the spelling !)
representative using the form available
Problem: The hardware lock number is at Help > Tekla on the Web >
incorrect or characters are missing Maintenance Request....
from the password file.
Solution: Check you are using the
correct password file for the hardware
lock you have installed.
*** no licence for this client name
*** no licence for this machine
*** (current machine id =
’f0338c9e000e’)
*** No licence: illegal password file
(check the spelling !)
Problem: You are using a password file
for a different version of Tekla
Structures.
Solution: Verify that your password file
is for the current version. You should
also read the next troubleshooting tip,
which explains how to resolve
problems if your password file and
hardware lock do not match.

11
Upgrading from
Environment Folder
Tekla Xsteel variable

To make it easier for you to upgrade to

future releases of Tekla Structures, XS_FIRM Folder containing
your company-
your personal settings are all stored in
one location, the user.bat file. specific
environment files
Read “Startup batch file”
XS_PROJECT Folder containing
(System book, section 3.1) in
your project-
the online help.
specific
environment files
Existing models XS_TEMPLATE_ Folder containing
We recommend that you complete any DIRECTORY your own templates
models you are already working on and reports
using your current version of Xsteel.
Once you save a model in Tekla XS_PROFDB Folder containing
Structures 10.0, you cannot open it in the profile catalog
Xsteel. and conversion files

Customizing Tekla XS_DRIVER Folder containing

Structures
If you have customized previous
versions of Xsteel (i.e. added or
changed drawing or report templates,
catalog entries, user-defined attributes,
etc.), you will need to transfer that
information to Tekla Structures 10.0.
Working through the following
questions will help you transfer all the
information you need:
Have you used the user.bat file?
Yes: Good, that makes upgrading very
easy. Check that the environment
variables in the following table point to
correct folders in the user.bat file. Then
copy the user.bat file to Tekla
Structures 10.0. You are done and you
can skip the rest of this section.
12
your plotter catalog
(plotdev.bin)
XS_INP Folder containing
the objects.inp file
No: Nothing to do, please continue...
Have you used Xsteel
environment variables to
customize Xsteel?
Yes: If you have used environment
variables in files other than user.bat,
cut and paste your modified entries to
the Tekla Structures 10.0 user.bat file.
No: Nothing to do, please continue...
Have you used firm or project
folders?
Yes: Good, that makes your job easier.
Add the environment variables
XS_FIRM and XS_PROJECT to the
user.bat file, giving the paths to your
firm and project folders. You are done.
No: You will need to manually copy
some information to Tekla Structures
10.0, please continue.
To learn how using project and
firm folders makes upgrading
easier, read “Project and firm
folders” (System book, under
section 3.3) in the online help.
Have you created or modified
drawing or report templates?
Yes: Copy the *.rpt, *.tpl, and *.lay files
to Tekla Structures 10.0.
No: Nothing to do, please continue...
Have you added profiles,
materials or bolts to Xsteel
catalogs?
Yes: If you need to use them in Tekla
Structures 10.0, read the following
topics in the online help:
”Merging bolt catalogs”
(System book, under section
4.4)
“Merging profile catalogs”
(System book, under section
4.2). Also applies to material
catalogs.
No: Nothing to do, please continue...
Have you customized or created
any conversion files?
Yes: Copy the relevant *.cnv files to
Tekla Structures 10.0.
No: Nothing to do, please continue...
Have you configured CNC
options?
Yes: Copy the machine#.ini,
pop_mark_parts.inp, and
tekla_dstv2dxf.def files to Tekla
Structures 10.0.
Note that, in versions earlier than
Xsteel 9.0, dstv2dxf settings were in
the dstv2dxf.cfg file.
No: Nothing to do, please continue...
Have you configured the default
plotter catalog in Xsteel?
Yes: Copy the plotdev.bin file to Tekla
Structures 10.0.
No: Nothing to do, please continue...
Have you created any user-
defined attributes?
Read “Adding properties”
(System book, under section
3.4) in the online help, if you
are not sure what this means.
Yes: Check which user-defined
attributes Tekla Structures 10.0 already
includes.
To keep these default attributes and
add your own, copy and paste yours
into the objects.inp file.
To only use your user-defined
attributes, open the user.bat file and
set the environment variable XS_INP to
point to the folder that contains your
current objects.inp file.
Note that the objects.inp file for some
environments has been restructured.
13

For more information, read
“Less repetition in objects.inp”
(Release Notes book, section
1.2) in the online help.
No: Nothing to do, please continue...
Have you created any connection
properties files using
AutoDefaults?
Yes: Copy the connection properties
files and the defaults.zxt file to Tekla
Structures 10.0.

Read “Connection properties

Have you saved any dialog box
files” (System book, under
properties to use with the Load section 5.2) in the online help.
command, either manually or
using Save Defaults? No: Nothing to do, please continue...
Yes: If you have used firm or project
folders to store these files, you do not Have you created
need to do anything. If not, copy the AutoConnections?
relevant files to Tekla Structures 10.0.
Yes: Copy rules.zxt to Tekla Structures
10.0.
Read “File extensions” (System
book, Appendix D) in the No: Nothing more to do.
online help for a complete list
of dialog box file extensions.
To get help upgrading your existing
No: Nothing to do, please continue... version of Tekla Structures, please
contact Tekla’s local technical support
professionals.
Have you created a user menu, or
your own toolbars or shortcuts?
Yes: Tekla Structures 10.0 will
automatically copy them from Xsteel
9.1, or earlier.
No: Nothing to do, please continue...

Have you created or modified

symbol files?
Yes: Copy *.sym files to Tekla
Structures 10.0. Check that the
environment variable
DXK_SYMBOLPATH points to the
correct folder in the teklastructures.bat
file.
No: Nothing to do, please continue...

14
Starting Tekla Batch files
Tekla Structures stores the settings for
Structures environment, language, default folders,
and other setup options in batch files.
To start Tekla Structures, click the When you start Tekla Structures, a
Windows Start button. Navigate to All batch file runs all the processes the
Programs > Tekla Structures > software needs to start up. This means
Singleuser, and then select the version you cannot start Tekla Structures by
you want to open. For example, Tekla double-clicking the TeklaStructures.exe
Structures enu US Imperial starts the file.
English version of Tekla Structures,
with the US Imperial environment. Read “Startup batch file”
(System book, section 3.1) in
Creating a shortcut the online help.
The installation does not automatically
create a shortcut to Tekla Structures on
your desktop. To create the shortcut:
1. In Windows, click Start, go to All
Programs > Tekla Structures
10.0 > Singleuser > Tekla
Structures enu US Imperial.
2. Right-click and select Create
Shortcut from the pop-up menu.
3. Drag the new shortcut from the
menu to the desktop.
4. If you have several Tekla
Structures setups on one
computer, you can create a
shortcut for each one.

15
Optimizing
Performance
You can optimize system performance
by changing the following default
settings in Windows:
Virtual memory settings
Set the initial size and maximum size
of the Windows virtual memory paging
file to at least 300 MB. It is important
that these two values are equal. If disk
space is not an issue, use 1–2 GB.
To set the size of the virtual memory
paging file:
In Windows 2000:
1. Click the Windows Start button,
point to Settings, and click
Control Panel.
2. Double-click the System icon,
click the Advanced tab, then
click the Performance Options
button.
3. In the Virtual memory section,
click Change….
4. Fill in the Initial size and
Maximum size fields.
5. Click the Set button.
In Windows XP:
1. Click the Windows Start button,
and click Control Panel.
2. Double-click the System icon,
then click the Advanced tab.
3. In the Performance section, click
Settings, then Advanced.
16
4. In the Virtual memory section,
click Change.
5. Fill in the Initial size and
Maximum size fields.
6. Click the Set button.
Showing window
contents
If you find that Windows is slow to
drag and resize views, switch off the
option to Show windows contents
while dragging.
To switch off Show windows contents
while dragging:
1. In the Windows Control Panel,
double-click the Display icon.
2. In Windows XP, click the
Appearance tab, then the
Effects... button.
In Windows 2000, click the
Effects tab.
3. Clear the Show windows
contents while dragging
checkbox.
4. Click OK to close the dialog box
and save the settings.
Read “Optimizing system
performance” (System book,
section 1.6) in the online help.
Getting Started
A 3D view with cyan grid appears on
the screen. All the toolbar icons
become active and the model name
This information will help you to start
appears in the title bar of the Tekla
using Tekla Structures.
Structures window.
Creating a new model
To create a new Tekla Structures
model:
1. Click File > New.... The New
model dialog box appears. You
can only have one model open at
a time. If you already have a
model open, Tekla Structures
prompts you to save that model
and closes it.
2. In the New model dialog box,
click at the end of the path name
Setting up the grid
in the field at the bottom of the Cyan dash-dot lines show the
dialog box. Then enter the \ projection of the grid that is visible on
character, followed by the model the view plane. To change the grid:
name.
1. Double-click the grid. The Grid
3. Select the Create default view dialog box appears.
and grid checkbox to have Tekla
2. Change the grid properties.
Structures automatically create a
grid and a view using the Read “Grid properties”
standard properties. For more (Modeling book, under section
information, see the “Setting the 2.2) in the online help.
grid” section in this guide.
4. Click OK to create the model. 3. Click the Modify button.

Using views
Use Ctrl+P to switch between 3D and
plane views. To create a view, click
View > Create view and select a
command.

Read “Basics” (Modeling book,

section 2.1) in the online help.

17
Modeling Basic Columns
Steel and concrete columns
Parts
Use the basic parts shown here to build
a physical model.
Double-click an icon to open a part's
properties dialog box. (For example,

opens the pad footing

properties.) Change the properties, and
then click OK to save the changes.
Then you need to pick points to insert
the part in the model. These points
appear as red crosses in the following
illustrations.

Foundations
Pad footing

Beams
Concrete beam

Strip footing

18
Steel beam Concrete panel

You can also create orthogonal, curved,

and polygonal steel beams.

Slabs and panels

Concrete slab
Plates
Contour plates
Pick three or more points to define the
perimeter of the slab.

Folded plates using polybeam

command

19
Creating Drawings
You can easily create 3D or plan
drawings, from the entire model, or
part of it.
This example explains how to generate
drawings from perspective and plan
views.

Setting up views
You must create and set up model
views before you create a drawing.
1. To generate plan views from grid
lines, click View > Create view >
Grid views....
2. To make the views visible, click
View > Named views....
3. To rotate a 3D view, hold down
the Ctrl key and click and drag
with the middle mouse button.
2. Hold down the Ctrl key and
select the views to include in the
drawing.
3. Select the Open drawing
checkbox and click the Create
button.
4. The drawing opens in the
Drawing Editor.
Changing drawing
appearance
To change the appearance of the
drawing (scale, color, etc.), you need to
modify the drawing properties.

Creating drawings
Once you have created the model views
you need, you can create a drawing:
1. Click Drawings > General
arrangement drawings…. The
following dialog box appears:
1. Double-click the drawing
background to open the drawing
properties dialog box.
2. Change the drawing properties
and click the Modify button.
Tekla Structures automatically
regenerates the drawing with the
new properties.

20
Getting Help
Tekla Structures 10.0 includes
complete documentation in an
accessible, HTML-based help system.
Our online Help is a detailed guide to
Tekla Structures concepts, tools,
commands, and features, with plenty
of examples. Use the F1 key to access
the online Help. If you have a dialog
box open, Tekla Structures takes you
straight to the related topic. Use the
following tabs to navigate Help in
different ways:
1 Contents - Online books
1 Index - Alphabetical list of key
words
1 Search - see Using Search
1 Favorites - see Adding Favorites
You do not need an Internet
connection to use Tekla Structures
online Help.
Using Search
To find a topic using Search:
1. Click the Search tab in the online
Help:
2. Type in the word(s) to search for.
3. Click List Topics to perform the
search.
4. Double-click a title to display
that topic, or click the topic title.
Then click Display.
Search tips
1 The online Help searches for
topics containing all the words
you enter.
1 Enclose words in “ “ to search for
topics that contain the entire
phrase, e.g. “bolt catalog”.
1 To search with certain start of a
word, always use asterisk after
the search term, for example
dimens* to search for dimension,
dimensioning, etc.
1 Click to refine your search
using AND, OR, NEAR, or NOT:
Help displays topics that:
AND Contain both words or
phrases
Contain either word or phrase
OR
NEAR Contain the words or phrases
within 8 words of each other
Do not contain the word or
NOT
phrase
Adding Favorites
To add a topic to your list of favorites
in the online Help:
1. Open the topic in the Search
window.
2. Click the Favorites tab.
3. Click Add (bottom right of
navigation window).

21
Ready-to-print manuals More help resources
Your installation CD also contains If you have a valid maintenance
ready-to-print manuals in PDF format. contract, you can also get advice on
To view or print the manuals, insert the technical issues by email from Tekla’s
support professionals.
installation CD and select View/Print
manuals on the opening menu. 1. In Tekla Structures, click Help >
You need Acrobat Reader to view and Tekla on the Web >
print the PDF manuals. This free Maintenance Request... to fill in
software is available on the installation a maintenance request form.
CD, or at http://www.adobe.com.
2. To send your request to Tekla
Tekla Extranet support, click Help > Tekla on
the Web > Mail to Support..., or
Anyone with a current maintenance use one of the following
contract can use the Tekla Extranet. addresses:
Register now to get free access to our
online discussion forums, hints & tips,
software updates, tutorials, and more. Area
E-mail address
To register, go to office
https://extranet.tekla.com, then click China TeklaStructures.Support.
the Register button. CHI@Tekla.com
Finland TeklaStructures.Support.
FI@Tekla.com
France TeklaStructures.Support.
FR@Tekla.com
Germany TeklaStructures.Support.
GER@Tekla.com
Japan TeklaStructures.Support.
JPN@Tekla.com
Malaysia TeklaStructures.Support.
MY@Tekla.com
Middle TeklaStructures.Support.
East ME@Tekla.com
Sweden TeklaStructures.Support.
SWE@Tekla.com
UK TeklaStructures.Support.
UK@Tekla.com
US TeklaStructures.Support.
US@Tekla.com

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Software Piracy
Software piracy is illegal in all
countries and jurisdictions in which our
products are sold or distributed, and it
Policy is also illegal to use any unauthorized
copy of Tekla’s software. Significant
Software piracy is a major global civil and criminal penalties may apply
concern for commercial software to any party who makes or deals with
producers, retailers, and distributors unauthorized copies of Tekla software.
worldwide. Software pirates not only
survive by cheating software suppliers If you discover any such unauthorized
of their rightful income, but also rob copy of our software, or are aware of
you, our important customers, of: any parties you think may be involved
in making or dealing with any
1 the product and support you unauthorized copies of any of our
have paid for by supplying you products, you can assist us to stamp it
with an inferior and unsupported out by sending an e-mail (anonymously
product; and if you wish) to
1 your right to insist upon a software.piracy@tekla.com.
product quality that is second-
to-none (upon which Tekla
prides itself).
Tekla is very firmly committed to
ensuring the protection of your rights,
Tekla’s rights, and the rights of other
software suppliers, by allocating
considerable resources towards global
anti-piracy campaigns and to tracking
down pirates and other parties involved
in making or distributing illegal copies
of Tekla’s software, and ensuring those
parties are prosecuted to the full
extent of the law.
For this reason, piracy of Tekla
products is very rare, but it does
happen.

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