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NORSOK

Veiledning NORSOK S-WA-006:2018


Published: 2019-03-21

Language: English

HSE evaluation of contractors

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Reference number:
NORSOK S-WA-006:2018 (en)

© NORSOK 2019
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ICS: 75.180.20, 913.13

Copyright protected document 1


Unless otherwise specified, no part of this document may be reproduced or used in any form or
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this may lead to seizure, liability and/or legal prosecution. Requests related to reproduction are
to be directed to Standard Online AS.

1 For exceptions, see the section on document and content rights in the Foreword.
NORSOK S-WA-006:2018

Contents
Foreword .........................................................................................................................................................................iv
Introduction....................................................................................................................................................................vi
1 Scope ....................................................................................................................................................................... 1
2 Normative references ....................................................................................................................................... 1
3 Terms and definitions....................................................................................................................................... 2
General definitions .............................................................................................................................................................. 2
Incident statistics (work-related) ................................................................................................................................. 5
External environmental statistics ................................................................................................................................. 6
Major accident statistics (process safety incidents).............................................................................................. 7
4 Symbols and abbreviations............................................................................................................................. 7
5 The operating management system – OMS ............................................................................................... 8
6 Methodology for HSE qualification, assessment and follow-up......................................................... 8
6.1 Elements in the HSE operating management system and the "Norwegian model" .................. 8
6.2 Topics and criteria ................................................................................................................................................ 9
6.2.1 General considerations for all contractors ................................................................................................. 9
6.2.2 Criteria for assessment and score system ............................................................................................... 10
6.2.3 Main elements in the assessment ................................................................................................................ 11
6.3 Coordination and responsibilities ............................................................................................................... 11
6.4 HSE programme.................................................................................................................................................. 12
6.5 Updating of the JQS Questionnaire ............................................................................................................. 12
6.6 Auditing of responses ....................................................................................................................................... 12
Annex A (informative) Questionnaire for contractors' self-assessment ............................................... 13
A.1 Introduction ......................................................................................................................................................... 13

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Bibliography ................................................................................................................................................................. 30

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NORSOK S-WA-006:2018

Foreword
NORSOK S-WA-006 N:2018 was adopted as a NORSOK workshop agreement on an industry meeting in
Stavanger on 2018-11-06 in accordance with the ISO guideline on WA documents.

NORSOK S-WA-006:2018 is the translation to English and the document replaces NORSOK S-006:2003
HSE evaluation of contractors. Some elements from NORSOK S-012 Health, Safety and Environment
(HSE) in construction-related activities is also included in NORSOK S-WA-006. (Both NORSOK S-
006:2003 and NORSOK S-012:2002 are withdrawn.)

NORSOK is an acronym for the competitive position of the Norwegian continental shelf and comprise
petroleum industry standards in Norway. The collaboration initiative in 1993 between the authorities
and the petroleum industry initiated the development of NORSOK standards.

Reducing the project execution time and developing and operating cost for petroleum installations on
the Norwegian shelf was the target.

The intention for the Petroleum industry is to develop and use standards providing good technical and
cost effective solutions to ensure that the petroleum resources are exploited and managed in the best
possible way by the industry and the authorities. The industry will actively contribute to the
development and use of international standards in the global market.

The NORSOK standards shall:

 bridge the gap based on experiences from the Norwegian continental shelf where the international
standards are unsatisfactorily;
 replace oil company specifications where possible;
 be available as references for the authorities’ regulations;
 be cost effective;
 contribute to development of health, environment and safety to establish an expectable safety level;

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and
 promote the Norwegian sector as an attractive area for investments and activities.

Developing new NORSOK standards and regular maintenance of existing standards shall contribute to
maintain the competitiveness both nationally and internationally for the Norwegian petroleum
industry.

The NORSOK standards are developed by experts from the Norwegian petroleum industry and
approved according to the consensus principles as laid down by the guidelines given in NORSOK A-001
N directive.

The NORSOK standards are owned by the Norwegian Oil and Gas Association, the Federation of
Norwegian Industries and the Norwegian Shipowners' Association. They are managed and published by
Standards Norway.

This NORSOK workshop agreement was developed in cooperation between the parties in the
Norwegian oil and gas industry. In the following clauses, the work-shop agreement is described as a
guideline.

Annex A is informative.

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Document and content rights:

The content in Annex A originates from IOGP 423-01 with a Norwegian adaption. IOGP gave permission
to translation and publication of IOGP 423-01_Nor. Permission to reuse IOGP content and documents
must be obtained by IOGP.

This document shall be downloaded at www.standard.no to ensure that the last editions is used.
Duplication of the document for distribution, sale and training requires a written agreement with
Standard Online.

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Introduction
The purpose of this guideline is to ensure a standardised process for the qualification of contractors at
all stages, in which all participants use the same tools and have a common understanding of the terms.

IOGP 423, all parts, was published in 2017. Operators on the Norwegian Continental Shelf agreed to
introduce this method for their contractors. The implementation of the questions in the JQS solution
resulted in a simplified process that the entire value chain can use.

This guideline has been developed on the basis of "Contractor HSE capability assessment and scoring
system, IOGP report 423-01 April 2017". The content refers to key elements that should be included in
the contractor's operating management system for HSE (health, safety and the environment). The
guideline provides information on the company's criteria for qualifying and assessing contractors and
sets out the company's requirements for the contractor's HSE management if this section of the
guidelines (Annex A) is specified in the contract.

This guideline applies to both operational and construction-related activities, including new facilities
and modification and upgrading of existing facilities. The HSE capability assessment applies to
qualification and is therefore not contract-dependent.

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NORSOK Standard NORSOK S-WA-006:2018

HSE assessment of contractors

1 Scope
These guidelines describe topics and methods for assessing and following up contractors' HSE
operating management systems (OMS). The guidelines show how IOGP 423-01 can be used for efficient
qualification of contractors.

Contractors to the Norwegian oil and gas industry can qualify themselves by means of an electronic JQS
system in order to supply to the operators and main contractors linked to the solution.

The guidelines describe the practical use of IOGP 423-01 as:

A qualification solution for operators and main contractors where IOGP 423-01 is utilised.

Questions in IOGP 423-01 have been adapted and merged, while still seeking to maintain conformity
with IOGP 423-01. Certain items have been removed, with references made to other items in the
questionnaire. (Annex A).

Annex A (informative) shows the adapted questionnaire as used in the electronic JQS solution. If the
industry wishes to adjust the electronic JQS solution, Annex A to this document will be updated.

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2 Normative references
The following referenced documents contain text which fully or in part is part of the requirements in
the document. For dated references, only the edition cited applies. For undated references, the latest
edition of the cited document applies (including amendments).

NS-EN ISO 9000:2015, Quality management systems - Fundamentals and vocabulary

NS-EN ISO 9001:2015, Quality management systems - Requirements

NS-EN ISO 14001:2015, Environmental management systems - Requirements with guidance for use

NS-ISO 45001:2018, Occupational health and safety management systems - Requirements with guidance
for use

NS-EN ISO 50001:2018, Energy management systems - Requirements with guidance for use

NS 5830:2012, Societal security - Prevention of intentional undesirable actions - Terminology

SN-BS OHSAS 18001:2007, Occupational health and safety management systems - Requirements

IOGP report 423, HSE management guidelines for working together in a contract environment

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IOGP report 423-01, Contractor HSE capability assessment and scoring system – Supplement to Report
423

IOGP report 423-02, Guide to preparing HSE plans and Bridging documents – Supplement to Report 423 –
Addendum

IOGP report 456, Process safety – recommended practice on key performance indicators

IOGP report 510, Operating Management System Framework for controlling risk and delivering high
performance in the oil and gas industry

IOGP report Safety data reporting user guide (annual report)

IOGP report Environmental performance indicators (annual report)

3 Terms and definitions


In this document, the following terms and definitions apply.

General definitions

3.1
JQS
Joint Qualification System
the operators' joint system for registering, assessing and following up contractors with respect to
procurement processes and qualification
Note 1 to entry: The scheme is also accessible and can be used by contractors.

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Note 2 to entry: The qualification system's contractor capability assessment is managed by the operators in
collaboration with the NORSOK owners.

Note 3 to entry: The content of the qualification scheme (capability assessments) shall at all times comply
with these guidelines (Annex A).

3.2
the JQS solution
the solution made available to the different user groups

Note 1 to entry: In these guidelines, the JQS solution is taken to mean the part of the JQS that comprises the
contractor capability assessment.

3.3
scope of work
work to be performed, materials to be supplied, and obligations to be fulfilled by the supplier (3.12)
under the contract

3.4
aspects
identified parts of the organization's activities, products and services

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3.5
emergency preparedness
standing capability to increase the safety level, handle an undesirable incident (3.7) or condition, or
capability to restore a satisfactory status following an undesirable incident or condition

Note 1 to entry: Includes the necessity for management, plans, drills and necessary competent resources to
be available.

[SOURCE: NS 5830:2012, Societal security - Prevention of intentional undesirable actions - Terminology]

3.6
company
enterprise occurring in the solution as contractor (3.12)

3.7
incident
work-related event(s) in which injury, ill health (3.24) (regardless of severity) or fatality (3.25)
occurred or could have occurred

[SOURCE: SN-BS OHSAS 18001:2007, Occupational health and safety management systems -
Requirements]

3.8
principal enterprise
company which, under the Working Environment Act, has an obligation to coordinate the individual
enterprises' safety and environmental work

3.9
main contractor
contractor (3.12) which acts as a company (3.6) and approves its sub-contractors (3.17)

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3.10
customer
1. company (3.6) named in the contract, and which has ordered the deliverable
2. principal enterprise (3.8) under the Working Environment Act
3. operator of an installation

3.11
management review
assessment of the operating management system in order to ensure that it remains suitable, adequate
and effective for achieving the organization's established objectives

[SOURCE: NS-EN ISO 9001:2015, Quality management systems - Requirements, see chapter 9.3]

3.12
contractor
supplier
1. company (3.6) named in the contract and which is to supply the deliverable in accordance with the
conditions specified
2. organization that provides a product or a service

Note 1 to entry: Includes sub-contractors (3.17) and main contractor (3.9)

[SOURCE: NS-EN ISO 9000:2015, Quality management systems - Fundamentals and vocabulary]

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3.13
OMS
operating management system
management system covering health, working environment, safety, external environment, social
responsibility, quality, ethics and security.

Note 1 to entry: OMS is described in IOGP 510.

3.14
process
set of interrelated or interacting activities which uses inputs to deliver an intended outcome

Note 1 to entry: Can be documented by flowcharts, procedures, checklists, plans, programs or software etc.

[SOURCE: NS-EN ISO 9000:2015, Quality management systems - Fundamentals and vocabulary]

3.15
audit
systematic, independent and documented process (3.14) for obtaining objective evidence and
evaluating it objectively to determine the extent to which the audit criteria are fulfilled.

[SOURCE: NS-EN ISO 9000:2015: Quality management systems - Fundamentals and vocabulary]

3.16
standard
documented requirements, rules or instructions that support company policies

[SOURCE: IOGP 510, Operating Management System Framework for controlling risk and delivering high
performance in the oil and gas industry, simplified]

3.17

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sub-contractor
company (3.6) that supplies to contractor (3.12)

3.18
shall (requirement)
expression used to specify objectively verifiable criteria that must be strictly adhered to, without
deviation, in order to assert conformity with the document

Note 1 to entry: Requirement is expressed using the verbal form specified in Table 3 in 7.2 in the ISO/IEC
Directives, Part 2: 2016.

3.19
should (recommendation)
expression used to specify that a choice or course of action is considered to be particularly appropriate,
without necessarily mentioning or excluding others

Note 1 to entry: Recommendations are expressed using the verbal form specified in Table 4 in 7.3 in the
ISO/IEC Directives, Part 2: 2016.

Note 2 to entry: In the negative form, the recommendation means that a possible choice or certain course of
action is not preferable, but is not excluded.

3.20
may (permission)
expression used to specify consent or freedom (or opportunity) to do something

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Note 1 to entry: Permission is expressed using the verbal form specified in Table 5 in 7.4 in the ISO/IEC
Directives, Part 2: 2016.

3.21
can (possibility and capability)
1. expression used to specify an expected or imaginable outcome, whether material, physical or
incidental
2. expression used to specify a suitability, a property or a quality that is necessary to achieve
something

Note 2 to entry: Possibility and capability are expressed using the verbal form specified in Table 6 in clause
7.5 in the ISO/IEC Directives, Part 2: 2016.

Incident statistics (work-related)

3.22
incident statistics
statistics that include fatalities, injuries and near-misses (3.3) on own or hired-in resources

3.23
notifiable incident
undesirable incident (3.7) or other circumstance that, under applicable regulations, must be notified to
the public authorities

3.24
ill health
identifiable, adverse physical or mental condition arising from and/or made worse by a work activity
and/or work-related situation

[SOURCE: SN-BS OHSAS 18001:2007, Occupational health and safety management systems -

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Requirements]

3.25
fatality
work-related incident (3.7) that caused loss of life

Note 1 to entry: Fatalities that occur subsequent to the incident shall be included if they have a direct cause
in the incident.

Note 2 to entry: For explanatory examples, see IOGP Report Safety data reporting user guide.

3.26
lost-time injury
personal injury that results in the worker being unable to resume or perform work in the next or a
subsequent shift

Note 1 to entry: If the injured person is unable to join the next shift for logistical reasons, the injury is not
counted as an LTI.

Note 2 to entry: This also includes cases where the injury has occurred on the last day of the work period,
with reference to Section 31 of the Guidelines regarding the Management Regulations.

3.27
restricted work injury
injury not causing death or absence that results in a person being unable to perform their normal work
on any day after the injury

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Note 1 to entry: This includes being employed on other, temporary tasks, being partially at work in their
regular job, or being in their regular job but not performing all of the job's tasks.

Note 2 to entry: Restricted work is not a term used in Section 31 of the Management Regulations, and for
contractors reporting under Section 31 of the Management Regulations, restricted work
shall be included in lost-time injury.

3.28
medical treatment injury
injury not reported as a fatality (3.25), lost-time injury (3.26) or restricted work injury (3.27), but
which is more serious than just requiring simple first-aid treatment

Note 1 to entry: For explanatory examples, see IOGP Report Safety data reporting user guide.

3.29
first-aid injury
injury that is not sufficiently severe to be reported as medical treatment or more serious, but
nevertheless requires minor first-aid treatment

Note 1 to entry: For explanatory examples, see IOGP Report Safety data reporting user guide.

3.30
near-miss
unplanned and uncontrolled incident (3.7) or chain of incidents that does not result in personal injury,
damage to equipment or the environment, but which had the potential to do so under insignificantly
different circumstances

3.31
fatality rate
the number of fatalities per hundred million hours worked

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3.32
lost-time injury rate
the number of lost-time injuries per million hours worked

[SOURCE: IOGP 423-01 Contractor HSE capability assessment and scoring system – Supplement to Report
423]

3.33
total recordable injury frequency
TRIF
number of fatalities, lost-time injuries, restricted work injuries and medical treatment injuries per
million hours worked

External environmental statistics

3.34
gaseous emissions
atmospheric emissions

Note 1 to entry: Releases of gas stated in tonnes (or kg or m3) for each of the stated gases. Use units
specified in the electronic JQS solution.

3.35
energy consumption
the amount of energy used

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[SOURCE: NS-EN ISO 50001:2018, Energy management systems - Requirements with guidance for use]

Note 1 to entry: Stated in megawatt hours (MWh). Use units specified in the electronic JQS solution.

3.36
flaring
controlled combustion of gas and oil which cannot be utilized

Note 1 to entry: Stated in tonnes of CO2 equivalent. Use units specified in the electronic JQS solution.

Note 2 to entry: Includes controlled combustion for safety reasons.

3.37
aqueous discharges
spills of process water and other liquid pollutants

Note 1 to entry: Aqueous discharges to the sea are stated in m3.

3.38
spill (of oil and chemicals)
unintended release of oil and chemicals

Note 1 to entry: Reported as an amount (m3 or weight).

Major accident statistics (process safety incidents)

3.39
tier 1 incident
process safety incident with a loss of primary containment (e.g. gas, liquid, steam, compressed air, etc.)
with major consequences such as fatality (3.25), lost-time injury (3.26), etc.

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Note 1 to entry: For a more detailed definition and examples of Tier 1, see IOGP 456.

3.40
tier 2 incident
process safety incident with a loss of primary containment (e.g. gas, liquid, steam, compressed air, etc.)
with lesser consequences such as medical treatment injury (3.28) etc.

Note 1 to entry: For a more detailed definition and examples of Tier 2, see IOGP 456.

4 Symbols and abbreviations


For this document, the following symbols and abbreviations apply.

WEC Working Environment Committee


WEA Working Environment Act
API American Petroleum Institute
HSE Health, safety and environment 2
IOGP International Association of Oil & Gas Producers

2 For the purpose of this document, HSE covers the occupational health and working environment, safety, security, the external
environment, social responsibility, ethics and quality.

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IEC International Electrotechnical Commission


ISO International Organization for Standardization
JQS Joint Qualification System
KPI Key Performance Indicator
NS Norwegian standard
NS-EN Norwegian standard European norm (issued by CEN)
OHSAS Occupational Health and Safety Assessment Series
OMS Operating Management System
PSO Policies, standards and objectives
WA Workshop Agreement

5 The operating management system – OMS


The OMS shall be founded on principles set out in NS-EN ISO 9001, NS-ISO 45001 (replaces SN-
BS OHSAS 18001), NS-EN ISO 14001 and IOPG 510.

The OMS shall be based on the "Norwegian model", regulated by the Norwegian Working Environment
Act and Norwegian legislation, characterised by:

 employee involvement (WEC, safety delegates, discussions with representatives);


 employment, pay and working conditions.

6 Methodology for HSE qualification, assessment and follow-up

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6.1 Elements in the HSE operating management system and the "Norwegian model"

The activities are grouped divided into ten main areas in accordance with IOGP 423-01 and IOGP 510 as
specified in Table 1, with a brief explanation.

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Table 1 – Main elements in the HSE operating management system

Elements in the HSE operating management system address:


1. Commitment and accountability Clear commitments from top management and down through
the organization, and a corporate culture required for the system
to function satisfactorily.
2. HSE policies, standards and objectives The company's intentions, policies and ambitions in respect of
health, safety and the environment.
3. Organization, resources and capability Organization of people, resources and documentation in order to
achieve good HSE results.
4. Stakeholders and customers Established processes to meet different stakeholders'
expectations and interests.
5. Risk assessment and control Identification and assessment of risk in connection with
activities, products and services, and preparation of risk-
reducing measures.
6. Asset design and integrity How assets, buildings and equipment are managed based on,
safety reliability and integrity requirements
7. Plans and procedures Planning of how work tasks are to be performed, including
during change processes and in emergency situations.
8. Execution of activities Execution and follow-up of activities and how corrective
measures should be implemented when required.
9. Monitoring, reporting and learning Measurement of the OMS's effectiveness, improvement of
outcomes and learning from undesirable incidents.
10. Assurance, review and improvement Regular assessment of the system's functionality, effectiveness
and basic fitness-for-purpose.

6.2 Topics and criteria

6.2.1 General considerations for all contractors

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The individual contractor to the Norwegian oil and gas industry must register in the JQS solution in
order to be approved as a supplier to operators and main contractors in the industry. Assessment is
based on IOGP 423-01.

General information can be obtained manually or using the solution's search function (crawler) from
public registers and the individual enterprise's website.

The questionnaire is reproduced in Annex A and shall be completed in the JQS solution. All questions
must be answered in accordance with the instructions in the solution based on the company's own
OMS.

The questions relevant for the OMS include various elements within the occupational health and
working environment, safety, security, the external environment, social responsibility, ethics and
quality.

To meet the need for simplification and standardisation, not all the questions from IOGP 423-01 are
included in the JQS solution. Questions have been merged, simplified and reformulated with predefined
response options in order to contribute to a more consistent and digitalised assessment of the
contractors' OMS.

Individual questions in the questionnaire are answered with Yes, or No. Alternatively the answer
Partial may be given, but in that case a description must be provided as to explain suppliers partial
compliance in respect of each specific question.

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The contractor shall submit documentation of system certificates available within the occupational
health and working environment, safety, security, the external environment, social responsibility, ethics
and quality, issued by an accredited certification body, or equivalent third party.

It is a prerequisite of the qualification that contractors subject to Norwegian legislation comply with the
Norwegian Working Environment Act and appurtenant regulations, as well as the regulations of the
Petroleum Safety Authority Norway (PSA) where applicable. This is relevant and apply for the following
questions:

 3.1d) Responding "Yes" to this question is a confirmation that employee participation in the
company includes organization of safety delegates, WEC and conducting discussions with elected
representatives.
 5.6d) Responding "Yes" to this question is confirmation that the Norwegian Working Environment
Act and appurtenant regulations are complied with.

NOTE For small companies, parts of these requirements are not relevant.

The matrix in Annex A shows which elements relating to the OMS and reporting shall be taken into
consideration for assessment and follow-up. The elements are divided into bullet points in accordance
with IOGP 423-01.

6.2.2 Criteria for assessment and score system

The operator or contractor who has signed a "customer" agreement via JQS has access to the different
contractors' responses.

Qualification in the system does not give an automatic approval by an operator or main contractor. The
individual operator or main contractor defines its own requirements, based on risks against which the
individual contractor is to be assessed.

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The contractor's JQS response is used when selecting contractors.

As a main rule, all elements shall be scored in categories A or B. The individual operator or main
contractor has its own acceptance criteria for this assessment.

The questions for each of the elements also provide a general description of what is required of the
contractor within each area. The following terms and point system are used to describe the actual level,
(see Table 2):

Table 2 – Points and scoring

Level Description Point


D Unacceptable 0
C Poor 3
B Acceptable 6
A Excellent 10

The maximum score for the 10 elements, as shown in Table A.1, is 260 points. The individual operator
or main contractor may apply different risk-based weightings to the elements, which may alter the total
score.

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There may be contractors which are contractually transferred (invoked/nominated) from the operator
to the main contractor. In such cases, the contractor shall always be registered in the JQS and assessed
by the operator for the work to be performed.

6.2.3 Main elements in the assessment

The system for qualification defines an extended HSE term (OMS) within the occupational health and
working environment, safety, security, the external environment, social responsibility, ethics and
quality in accordance with IOGP 423-01.

The company's OMS shall cover these 10 defined elements and their sub-elements.

 Element 1: Commitment and accountability


 Element 2: HSE policies, standards and objectives
 Element 3: Organization, resources and capability
o 3.1 Organizational structure for HSE management
o 3.2. Resources and capability
o 3.3 Competence assurance
o 3.4 Allocation of internal and external resources
 Element 4: Stakeholders and customers
 Element 5: Risk assessment and control
o 5.1 Risk assessment and control
o 5.2 Health – risk factors and impact
o 5.3 Safety – risk factors and impact
o 5.4 Environment – risk factors and impact
o 5.5 Security – risk factors and impact
o 5.6 Social responsibility – risk factors and impact
 Element 6: Asset design and integrity
 Element 7: Plans and procedures

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o 7.1 HSE plans and procedures
o 7.2 Contingency, emergency, crisis and continuity management
 Element 8: Execution of activities
 Element 9: Monitoring, reporting and learning
o 9.1 Monitoring and learning
o 9.2 Incidents, events and non-conformities
o 9.3 HSE performance
o 9.4 HSE events and incidents investigation and follow-up
o 9.5 Statutory notifiable incidents or non-compliance notices
 Element 10: Assurance, review and improvement
o 10.1 Assurance process, including audits
o 10.2 Management review and follow-up

Each element and sub-element have different questions as shown in Annex A

6.3 Coordination and responsibilities

The operator/main contractor and supplier should exchange strategic HSE plans and relevant
documentation for their respective OMS, in order to detect any discrepancies. A lack of alignment of
requirements shall be clarified and resolved before signing of the contract.

Effective coordination of the different OMS will make it possible to develop common objectives and
programmes. This may require deciding which is to be the main system and which a supporting system
under different circumstances.

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If a principal enterprise is defined for the work, this company's OMS will normally be considered as the
main system. The detailed coordination of the different OMS shall be established during planning; see
WEA, Section §2-2.

For this process, the IOGP has developed a tool, IOGP 423-02, which may be used. Recommendations in
the HSE programme in 6.4 may be used as a basis.

6.4 HSE programme

When relevant, the contractor shall establish an HSE programme addressing the elements in the OMS.
The programme shall be an integral part of the operator's/main contractor's HSE programme for the
asset, project or activity in question. It shall address specific activities with a description of the
deliverable. The HSE programme shall reflect applicable risks, be preventive and must be kept up-to-
date throughout the work.

The HSE programme shall cover relevant aspects of the requirements within the occupational health
and working environment, safety, security and the external environment. Separate objectives should be
defined for each of these main areas. The HSE programme shall organise for employee participation.

The HSE programme should:

 identify statutory HSE requirements and other specific HSE requirements applicable to the scope of
work;
 describe the parties' responsibilities, tasks and authorities;
 define activities that must be implemented in order to meet applicable requirements;
 define applicable risk acceptance criteria;
 define hazards that need addressing, how they are to be controlled, and which methods/barriers
are to be used to regain control when necessary;
 identify procedures to be prepared in accordance with the contract;
 define the operators'/main contractor's areas of responsibility and interaction, and the contractor's

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strategy for following up its sub-contractors;
 identify and plan the contractor's training requirements.

Once the HSE programme has been established, it shall be submitted to the operator/main contractor
for review in accordance with agreed milestones. The operator/main contractor shall be notified of any
changes to this programme.

6.5 Updating of the JQS Questionnaire

The contractor shall ensure that its own capability assessment is kept up-to-date. The JQS database can
be updated at any time with changes to the replies. This applies to incorrect entries, status changes in
the questionnaire, new company information or new contact persons.

6.6 Auditing of responses

Operators and main contractors may perform selected audits of the contractors' responses. An audit
protocol based on IOGP 510 shall be used during the audit. In advance of the audit, supplementary
information may be requested from the contractor's OMS.

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Annex A
(informative)
Questionnaire for contractors' self-assessment

A.1 Introduction
This annex describes the questions listed in JQS with adaptation of the method the entire value chain
can use. The numbering of the questions refers to IOGP 423-01.

In Table A.1 the following codes are referenced in brackets. Examples are (E1.1), (P1) and (M1) where

 E means Expectation, see OGP 510,


 P means Process or Practices, see OGP 511, and
 M means Measures, see OGP 511.

In Table A.1, light grey backgrounds are applied to the questions that are merged and not required to
answer in the JQS solution.

Table A.1 – Interdependence between characteristics and components

Element 1: Commitment and accountability Comments:


1.1 Commitment and accountability to HSE aspects
Comment: Aspect is an identified part of
a) 1. Does your Operating Management System (OMS) cover all
an organizations' activities, products or
aspects of the business (E1.1)
services.
a) 2. Are top management and managers accountable, committed and

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Response options: Yes, No or Partial
personally involved in the OMS? (E1.2)
b) Does your company ensure commitment from the workforce to
perform activities in accordance with company policies, standards and
Response options: Yes, No or Partial
objectives, and in compliance with external requirements? (E1.3, E1.5,
E1.1, E8.4)
c) Does your company ensure learning from internal and external
sources and promote continuous risk reduction and performance Response options: Yes, No or Partial
improvement? (E1.8, E9.3)
d) Provide evidence of accountability and commitment at all levels of Response not necessary
the organization. (E1.5) Covered in 1.1 b)
e) Does your company have a code of conduct that defines
behavioural, ethical and compliance obligations for employees? (E1.4, Response options: Yes, No or Partial
E8.4)
f) 1) What communication and engagement mechanisms are Response not necessary
established? (E1.6) Covered in 2.1.b) 2)
f) 2) How is responsibility assigned for prompt, appropriate and
Response not necessary
engaging communication to those involved in delivering HSE
Covered in 2.1.b) 2)
performance? (P1)
g) 1) Provide evidence to show that the OMS is in place across the
Response not necessary
organization, with priorities established, authorities and
Covered in 1.1.b, 1.1.a.1
accountabilities assigned, and resources allocated. (E1.1)

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g) 2) Who in your organization is accountable for the oversight and


co-ordination of activities within the scope of their part of the OMS? Response not necessary
Are they also accountable for monitoring effectiveness? (P1) Covered in 1.1.b, 1.1.a.1, 1.1.b.1 and
2.3.c),
Provide evidence of processes in place to manage documentation
ensuring the latest versions are approved, identifiable and available, (E1.7) the reference is only relevant for
with defined retention, back-up and archival systems for management question 2.3.c.
of information and related records. (E1.7)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No evidence of personal Some evidence of Evidence of personal Evidence of mindfulness
commitment on the part personal commitment commitment on the part and a strong, proactive
of all the organization’s on the part of all the of all the organization’s HSE culture in senior
managers and workers. organization’s managers and workers. management and at all
None of the personnel managers and workers. Accountability based on levels throughout the
who direct and control Some of the personnel well-defined authority organization.
activities understand who direct and control levels, acceptance of
their accountability for activities understand decision making and a
OMS policies, systems, their accountability for clear understanding of
decisions, and outcomes. HSE-MS policies, job responsibilities.
systems, decisions, and
outcomes.
Element 2: HSE Policies, standards and objectives Comments
2.1 HSE Policies and standards
a) Who is the most senior person in the organization responsible for
authorization of policies, standards and objectives (PSO) appropriate Enter response in text field
to each activity? Provide name and title. (E2.2).
b) 1) Does your company have policies and standards in place which
establish risk- based requirements, including the commitment to Response options: Yes, No or Partial
comply with applicable regulatory or other requirements? (E2.3)
b) 2) Does your company communicate the PSO's to all employees?
Response options: Yes, No or Partial
(E2.3, E1.6, E2.4)

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b) 3) Does your company have arrangements for advising employees
Response options: Yes, No or Partial
of changes in OMS? (E2.3)
c) 1) Does your company identify new industry standards or
regulatory requirements that may be applicable to your activities? Response options: Yes, No or Partial
(E2.3) (E4.2)
c) 2) Describe the process used for producing, updating and Response not necessary
disseminating standards. (E2.3) Covered in 2.1.c)
c) 3) Are your company standards aligned with IOGP/industry Response not necessary
guidelines or recommended practices? If yes, state which. (E2.3) Covered in 2.1.c)
c) 4) Describe process for review of applicable regulations and
Response not necessary
standards at the local, national, regional and international levels to
Covered in 2.1.c)
ensure Policies and Standards are aligned and remain up-to-date. (P2)
c) 5) Does your company define the company standards you require
Response options: Yes, No or Partial
your contractors to meet? (P2)
c) 6) Does your company ensure these standards are met and
Response options: Yes, No or Partial
verified? (P2)

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2.2 HSE Objectives


a) Does your company have HSE objectives which include measurable
success criteria based on continuous improvement; maintaining
Response options: Yes, No or Partial
standards; or compliance with policy, regulatory or other
requirements (E2.4)
b) Describe how you communicate your HSE objectives to all your Response not necessary
employees. (E2.4) Covered in 2.1.b.2)
c) What initiatives or campaigns have been developed at an
appropriate level of the company to meet short and long-term Response not necessary
strategic objectives? (P2)
2.3 Policies, Standards and Objectives (PSO)
a) Does your company have a process to ensure that the PSOs address
your business aspects throughout their life cycle? (E2.1) Response options: Yes, No or Partial
Ref. 1.1.a.1
b.1) Are there different entities (including suppliers, sub-suppliers or Response options: Yes, No or Partial
joint ventures) operating on the same facilities ?
b.2) Are all interphases identified and controlled through bridging
processes in your OMS? (E2.5) Response options: Yes, No or Partial

c) Describe the process used to review PSOs, including how these are
Response not necessary
documented and approved by a competent authority. Please provide
Covered in 1.1.g)
an example. (E2.6)
d) How does your organization gather and consolidate feedback on
Response not necessary
PSO applicability and effectiveness and use this to identify shortfalls
Covered in 1.1.g)
against expectations? (P2)
e) Does your company have a process to risk-assess and approve an
exemption or deviation from the OMS and to ensure the approval is by Response options: Yes, No or Partial
an appropriate level of management? (P2, E6.5)

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D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No written HSE policies, Policy statements and Appropriate PSO are in Appropriate PSO are in
HSE performance basic HSE performance place to define the place to define the
standards or objectives standards exist on paper expected outcomes of expected outcomes of
endorsed by senior but have not been well OMS implementation. OMS implementation.
management. communicated to the PSO providing PSO providing
organization, no HSE commitments and commitments and
objectives defined. boundaries and assisting boundaries, assisting the
the company to meet company to meet or
regulatory requirements exceed regulatory
and other voluntary requirements and other
commitments. voluntary commitments
and setting responsible
expectations where
regulatory requirements
do not exist.
Element 3: Organization, resources and capability Comments
3.1 Organizational structure for HSE management
a) Is your organization structured to effectively implement the OMS
Response options: Yes, No or Partial
and ensure compliance with legal and other requirements? (E3.1)
b) When organizational change is necessary, does your Company have
a process to assess, mitigate and review actual and potential risks, as Response options: Yes, No or Partial
well as impacts on operating activities and the OMS itself? (P3)
c) How do you ensure people in roles identified as HSE critical can be
Response not necessary.
replaced e.g. due to retirement, transfer or leaving the role for other
Covered by 3.1.b)
reasons? (P3)

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d) Does your Company have mechanisms for active involvement and


Response options: Yes, No or Partial
management consultation with the workforce? (E3.5, P3)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
The organization has no Limited organization The organization with “Acceptable” together
defined HSE with defined HSE defined HSE with a process to ensure
responsibilities, responsibilities, responsibilities, extension of OMS
accountabilities and accountabilities and accountabilities and consistency towards
authorities. There is no authorities. They have authorities is structured contractors, who are a
evidence of equipment, some equipment, to deliver its planned key resource when
processes and skilled processes and people in objectives effectively and deployed to increase the
people in place. place, but limited efficiently. They have the organization’s capability.
specialist HSE resources. right equipment,
processes and people in
place, with the right
skills at the right time.
3.2 Resources and capability
a) Are recruitment, deployment, career development, retention and
Response options: Yes, No or Partial
succession plans in place? (E3.2)
b) Does your company have specific HSE training programmes in
Response options: Yes, No or Partial
place for: (E3.2)
b) 1) Managers and supervisors? (E7.3) Response not necessary
b) 2) HSE personnel, and basic industrial HSE training for all Response not necessary
employees, which are reviewed periodically? (E3.2, E7.3)
b) 3) Other HSE personnel? Response not necessary
b) 4) Employees, to ensure adequate knowledge of basic HSE (E3.2,
Response not necessary
E7.3)
b) 5) Have employees been instructed and received information on
any specific risk factors and risks arising out of the nature of their Response options: Yes, No
activities e.g. job and site orientations? (E3.2)

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c) Does your company have a process to periodically review and
Response options: Yes, No or Partial
update HSE training? (E3.2)
d) Where HSE training is given in-house, please describe the content
Response not necessary
and duration of courses.
e) What tools do you use to identify and access HSE specific
Response not necessary
resources, skills and knowledge? (P3)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No formal HSE training Verbal instructions on Capability of managers “Acceptable” together
programme. No company procedures and workforce is with follow-up
specialized HSE training only. Documents supported by observation of
for managers, provided for new appropriate levels of employee’s performance.
supervisors or employees but no on- competence, skills, Additional HSE training
specialists/ personnel. the-job orientation by experience and provided to address any
supervisor. Some behaviour to work gaps identified and
specialized HSE training effectively and meet changes in job
for managers, OMS Expectations. responsibilities/ function.
supervisors or
specialists/personnel.
3.3 Competence assurance
a) Does your organization have a competence assurance process? Response options: Yes, No or Partial
(E3.3)
b) Does your company define competencies required for the Response options: Yes, No or Partial
individual roles and jobs within teams? (P3)

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c) What measures are in place to review individual’s or team’s Response not necessary
capability and address temporary any gaps? (P3)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No evidence of Some general A competence assurance “Acceptable” Column
competence assurance competence profiles process exists to screen, together with Critical
in place. available, but not select, train and conduct roles in terms of
specifying the training ongoing assessment of operating risk may also
needed or HSE the HSE qualifications, be identified,
qualifications for fitness-for-task, enabling documented, tracked and
specific job behaviours, and regularly reviewed. This
requirements. Records supervisory needs and ensures appropriate
exist but are not kept up abilities of the workforce priority is given to
to date. to meet specified job assessment, training
requirements. Records requirements, fitness-for-
are retained and kept task, development plans,
up-to- date to assure mentoring and
that training has been performance review.
completed and
competencies have been
assessed as adequate.
3.4 Allocation of internal and external resources
a) Is there a system in place to allocate appropriate and sufficient Response options: Yes, No or Partial
internal and external resources to meet your objectives? (E3.4)
b) Does your company have a contractor management process? Response options: Yes, No or Partial
(E3.4)
c) 1) How do you asses the HSE capability and capacity internally, and
Response not necessary
if external resources are needed, of your suppliers and contractors?
Covered in 3.4.C)2)
(E3.4)
c) 2) Is a process in place to enhance opportunities for local sourcing
Response options: Yes, No or Partial
of people, goods and services? (P3)
d) How do you ensure that plans are established amongst suppliers

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and contractors, for personnel identification in HSE critical roles and Response not necessary
how they can be replaced if they retire, transfer or leave their role for Covered in 3.1.b)
other reasons? (P3)
e) Do you provide HSE specific training, tools and initiatives to
improve the risk awareness and performance of suppliers and Response not necessary
contractors who provide goods and services? If yes, please provide an Covered in 3.2
outline (P3)
f) What HSE training do you provide to managers and workers
Response not necessary
responsible for contracting activities and oversight of contractors?
Covered in 3.2
(P3)
g) 1) How do you agree upon the interfaces and other bridging
Response not necessary
mechanisms for activities involving multiple parties using different
Covered in 2.3.b)
management systems? (P3)
g) 2) How do you identify alignment and relevant gaps (including
Response not necessary
roles, responsibilities and actions) in the different management
Covered in 2.3.b)
systems of the participants? (P3)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No written process for Basic system in place for System in place for “Acceptable” together
allocation of allocation of allocation of with follow-up conducted
appropriate and appropriate and appropriate and on the HSE performance
sufficient internal and sufficient internal and sufficient internal and of their contractor.
external resources. external resources. For external resources. Contractor and their
management of Contractors are selected contractors working
suppliers and with consideration of together for achievement
contractors, selection HSE abilities. of HSE objectives.

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process limited in HSE Relationships are


criteria. established and
verification controls to
maintain sufficient and
effective supply of goods
and services are in place.
Element 4: Stakeholders and customers Comments:
4.1 Stakeholders and customers
a) 1) How do you identify Stakeholders, including local communities? Response not necessary
(E4.1) Covered in 4.1.b.1
a) 2) How are relationships established throughout the activities' life Response not necessary
cycle? (E4.1) Covered in 4.1.b.1
a) 3) Which significant stakeholder groups does your company have? Response not necessary
(P4) Covered in 4.1.b.1
a) 4) What is your company’s local community engagement plan and Response not necessary
strategy? (P4) Covered in 4.1.b.1
b) 1) Does your company have a process to assess, manage and
engage with your stakeholders including local communities, regarding
Response options: Yes, No or Partial
life cycle risks and opportunities associated with the company’s
products, assets and activities? (E4.2, E4.1, E4.4)
b) 2) Describe how compliance with regulatory requirements is part Response not necessary
of these processes. (E4.2) Covered in 2.1.c
c) Does your company have mechanisms in place to document,
evaluate and address stakeholder and customer expectations and Response options: Yes, No or Partial
feedback, including concerns and grievances? (E4.3)
d) 1) What kind of relationships has your company established with Response not necessary
stakeholders and customers? (E4.4) Covered in 4.1.b.1
d) 2) Describe how communication and engagement is performed? Response not necessary

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(E4.4) Covered in 4.1.b.1
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
Open and sustainable Open and sustainable Effective relationships “Acceptable” together
relationships not relationships with stakeholders and with Contractor gaining
established. Contractor established. Contractor customers established. short or long-term
not able to manage the has identified relevant Relevant risks are economic, social or
risks and opportunities risks, but these are not identified and clearly environmental benefits
that have potential to fully understood, communicated, from their relationship
affect its stakeholders addressed and managed. addressed and managed. with stakeholders and
and customers. Contractor’s products costumers.
and services meet the
expectations of its
customers in terms of
HSE performance and
technical support.
Element 5: Risk assessment and control Comments
5.1 Risk assessment and control
a) 1) Does your company have a process to manage risks to an
Response options: Yes, No or Partial
acceptable level for the scope of your activities? (E5.1)
a) 2) How does your company ensure no operation is performed Response not necessary
without a specific risk assessment? (E5.1) Covered in 5a.1
a) 3) Does your company monitor that all control and mitigation
Response options: Yes, No or Partial
measures are in place before performing any operation? (E5.1)
b) 1) How are conflicting interests dealt with, within your risk
Response not necessary
management process? (P5)

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b) 2) Is there commitment to review and improve risk management


Response not necessary
and associated processes periodically, and in response to an event or
Covered in 7.1.b)
change in circumstances? (P5)
c) Provide evidence of documentation and communication of the risk
management processes for significant risks, including risk acceptance Response not necessary
approval at appropriate levels of the organization, scheduled reviews Covered in 5.1.b.2 -> 7.1.b)
and updating of risk registers. (E5.2)
d) Does your company manage changes and assess associated risks,
e.g. temporary/permanent changes, non-conformities and deviations
Response options: Yes, No or Partial
that affect the organization, activities, assets, operations, products,
plans or procedures? (E5.3, E5.4)
e) How are vulnerabilities and non-conformances recognized,
Response not necessary
including deviations from operating procedures or weak signals that
Covered in 5.1.d)
provide indications of potentially increasing risk? (E5.4)
f) How is learning from incidents, events, non-conformities and good
Response not necessary
practices from internal and external sources incorporated into risk
Covered in 1.1.c)
assessments and their review? (M5)
g) Has your company established risk control and regulatory
compliance plans to manage ‘normal’ conditions, allowing the
Response not necessary
organization to manage HSE risks locally while maintaining full
Covered in 2.1.c.1
compliance with relevant requirements and legislation? If yes, please
specify which areas of risk, context or requirements. (P7)
a) 1) Does your company have a process to manage risks to an
Response options: Yes, No or Partial
acceptable level for the scope of your activities? (E5.1)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
Company OMS does not Company OMS makes Company OMS includes “Acceptable” together
include identification, reference to the need to techniques for the with recognition of
assessment and conduct HSE risk assessment of task based positive impacts and the
treatment of HSE risk assessment but has no and specific HSE subject optimization of benefits

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considering all techniques to perform risk identification, that the business activity
potentially affected identification, assessment and may provide. These could
parties, including assessment and treatment of HSE risk include the development
external stakeholders. A treatment of risk considering all of people, local capacity
culture of risk considering all potentially affected building, environmental
awareness that supports potentially affected parties, including conservation
decision-making at each parties, including external stakeholders. A opportunities and
level of the organization external stakeholders. A culture of risk infrastructure.
does not exist. culture of risk awareness that supports
awareness that supports decision-making at each
decision- making at each level of the organization
level of the organization is established.
is not established.
5.2: Health risk factors and impact
a) Does your company have a process to identify, assess and treat
Response options: Yes, No or Partial
risks related to occupational health to an acceptable level?
b) What is the organization’s rationale for managing health risk and Response not necessary
determining risk acceptability? Covered in 5.2.d.2)
c) Does your company have policies, objectives and programmes that
Response options: Yes, No or Partial
cover all relevant health risks?
Response not necessary
d) 1) Who is accountable and responsible for managing health risk?
Covered in 5.2.d.2)
d) 2) Does your company have sufficient resources and systems for
Response options: Yes, No or Partial
health risk management?

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e) 1) What systems are in place to control health risk and monitor the Response not necessary
effectiveness of these controls/barriers? Covered in 5.2.d.2)
e) 2) Does your company perform regular workplace exposure
Response options: Yes, No or Partial
monitoring for individual workers?
e) 3) Does your company ensure that required restitution time is
provided and that extensive use of overtime does not become a
Response options: Yes, No or Partial
working environment burden for its employees and is in compliance
with regulations?
e) 4) Does your company evaluate the health risks presented by use,
Response options: Yes, No or Partial
transport and disposal of chemicals?
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No specific health Basic Health risk and Comprehensive Health “Acceptable” together
policies, objectives and control programmes are policies, objectives and with recognition of
risk and control in place but not for programmes cover positive impacts and the
programmes in place. significant health risks, occupational and optimization of benefits
e.g. occupational related community health risks that the business activity
illness, etc. No evidence to personnel associated may provide. These could
of comprehensive health with the company’s include infrastructure
programmes. activities. (e.g. water wells and
clinics) and community
health.
5.3 Safety risk factors and impact
a) Does your company have a process to effectively identify, assess
and treat risks related to personal and process safety incidents and Response options: Yes, No or Partial
damage to assets and/or company value to an acceptable level? (P5)
b) What is the organization’s rationale for managing safety risk and
Response not necessary
determining risk acceptability? (P5)
c) Does your company have specific policies, objectives and
programmes on specific safety risks and ensuring compliance with Response options: Yes, No or Partial
applicable regulations? (P5)

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d) 1) Who is accountable and responsible for managing safety risk?
Response not necessary
(P5)
d) 2) Does your company have sufficient resources available for
Response options: Yes, No or Partial
safety risk management? (P5)
e) 1) What systems are in place to control personal and process safety Response not necessary
risks and monitor the effectiveness of these controls/barriers? (P5) Covered in 5.3.a)
e) 2) Does your company have a process to ensure provision and
upkeep of PPE (personal protection equipment), both standard issue Response options: Yes, No or Partial
and items required for specialised activities? (P5)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No specific safety hazard Basic HSE programmes Comprehensive HSE “Acceptable” together
management are in place, but not for programmes cover with recognition of
programmes in place significant risks, e.g. safety risks related to positive impacts and the
personnel injury, injury, process safety optimization of benefits
explosive atmospheres, incidents and damage to that the business activity
etc. No evidence of assets and/or company may provide. These could
comprehensive safety value include infrastructure
programmes. (e.g. roads) and road
safety
5.4 Environmental risk factors and impact
a) Does your company have a process to effectively identify, assess
and treat risks related to local and global environmental impact to an Response options: Yes, No or Partial
acceptable level? (P5)

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b) What is the organization’s rationale for managing environmental


Response not necessary
risk and determining risk acceptability? (P5)
c) Does your company have policies, objectives and programmes on
specific environmental risks and ensuring compliance with applicable Response options: Yes, No or Partial
regulations? (P5)
d) 1) Who is accountable and responsible for managing
Response not necessary
environmental risk? (P5)
d) 2) Does your company have sufficient resources available for
Response options: Yes, No or Partial
managing environmental issues? (P5)
e) 1) What systems are in place to control environmental risk and Response not necessary
monitor the effectiveness of these controls/barriers? (P5) Covered in 5.4.a)
e) 2) Does your company document and report the usage of
Response options: Yes, No or Partial
chemicals, including new chemicals? (P5)
e) 3) Does your company have a process to ensure chemical risk (and
substitution) assessments, implement necessary mitigating measures Response options: Yes, No or Partial
and confirm relevant permit/license from public authorities? (P5)
e) 4) Does your company have a process for identifying, classifying,
Response options: Yes, No or Partial
managing and reducing waste?
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No specific Basic environmental Comprehensive “Acceptable” together
environmental hazard programmes are in environmental with recognition of
management place but not for programmes cover positive impacts and the
programmes in place. significant risks e.g. environmental risks optimization of benefits
spills, air emissions, associated with the that the business activity
pollution prevention, company’s activities may provide. These could
chemical and/or waste include the development
management, etc. No of environmental
evidence of conservation
comprehensive opportunities.

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environmental
programmes.
5.5 Security risk factors and impact
a) Does your company have a process to effectively identify, assess
and treat risks and threats related to security of people, assets, Response options: Yes, No or Partial
information and reputation to an acceptable level?
b) What is the organization’s rationale for managing security risk and
Response not necessary.
determining risk acceptability?
c) Does your company have policies, objectives and programmes on
specific security threats and ensuring compliance with applicable Response options: Yes, No or Partial
regulations and voluntary codes of practice?
Response not necessary.
d) 1) Who is accountable and responsible for managing security risk?
Covered in 5.5.a)
d) 2) Does your company have sufficient resources available for
Response options: Yes, No or Partial
managing security issues? (P5)
e) Does your company have a process to control security risk and
Response options: Yes, No or Partial
monitor the effectiveness of these controls/barriers?
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No specific security Basic security Comprehensive security “Acceptable” together
threat management programmes are in programmes cover with recognition of
programmes in place place but not for security risks to positive impacts and the
significant security risks, personnel associated optimization of benefits
e.g. hostage taking, with the company’s that the business activity
terrorism, mass activities. may provide. These could

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evacuation, etc. No include the development


evidence of of people, local capacity
comprehensive security building. Commitment to
programmes the Voluntary Principles
on Security and Human
Rights, when applicable,
conducting security
activities.
5.6 Social responsibility risk factors and impact
a) Does your company have a process to effectively identify, assess
and treat risks related to social impact (social responsibility to
Response options: Yes, No or Partial
employees, the local community and other stakeholders) to an
acceptable level? (P5)
b) What is the organization’s rationale for managing social risk and
Response not necessary
determining risk acceptability? (P5)
c) Does your company have policies, objectives and programmes on
specific social risks such as community relations; cultural heritage
Response options: Yes, No or Partial
aspects and inter-cultural sensitivities; and the prevention of human
rights violations? (P5)
d) Does your organization have workforce strategies and procedures
in place to comply with internationally recognized labour standards
covering any of the following areas: Minimum wages, Working hours,
Response options: Yes, No or Partial
Disciplinary practices, Employment Practices, Working Conditions,
Terms of employment for migrant workers, including Human
trafficking? (P5)
e) 1) Who is accountable and responsible for managing social risk? Response not necessary.
(P5) Covered in 5.6.a)
e) 2) Does your company have sufficient resources available to
support those accountable and responsible for managing social risk? Response options: Yes, No or Partial
(P5)

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f) Does your company have a process to control social responsibility
Response options: Yes, No or Partial
risk and monitor the effectiveness of these controls/barriers? (P5)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No specific Social Basic social Comprehensive Social “Acceptable” together
Responsibility Responsibility Responsibility with recognition of
management programmes are in programmes cover positive impacts and the
programme in place. place but not for Social Responsibility optimization of benefits
significant Social Risk factors associated that the business activity
Responsibility Risk with the company’s may provide. These could
factors, e.g. social activities. include local capacity
disturbances, labour building, education and
action, community the development of local
impact, etc. No evidence people and communities.
of comprehensive social Have additional
responsibility initiatives to co- operate
programmes. across the industry on
development of Social
responsibility
programmes.
Note: Where applicable laws or requirements prohibit contractor from upholding Human Rights policy, Contractor seek ways to
ensure respect for human rights to the greatest extent possible.
Element 6: Asset design and integrity Comments:
6.1 Asset design and integrity
a) Does your company use base line information and the results of
risk assessments as input to asset design, selection and integrity Response options: Yes, No or Partial
decisions (E6.1)

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b) Does your company have all relevant criteria, specifications and


standards to address risks and verify conformity throughout the life Response options: Yes, No or Partial
cycle of facilities, equipment and materials? (E6.2, E6.5)
c) 1) Does your company have a process to ensure that facilities
and/or equipment are operated within defined design and operating Response options: Yes, No or Partial
limits at all times? (E6.3)
c) 2) Has the process been communicated to personnel that operate,
Response options: Yes, No or Partial
maintain, inspect and manage the facilities and/or equipment? (E6.3)
d) Does your company have a process to identify and manage critical
Response options: Yes, No or Partial
risk controls/ barriers to prevent a major incident? (E6.4)
e) 1) Does your company have processes to maintain, replace, test,
inspect, calibrate, certify and verify performance of facilities and Response options: Yes, No or Partial
equipment? (E6.5)
e) 2) How are frequencies for these types of activities determined? Response not necessary
(E6.5) Covered in 6.1 e1 and 6.1 b)
e) 3) How does your company manage deviations from specified Response not necessary
criteria? (E6.5) Covered in 6.1. e1) and 2.3.e)
f) Does your company have an accessible register of HSE critical
Response options: Yes, No or Partial
facilities or equipment and their minimum performance criteria? (P6)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
Asset design and Asset design and Facilities and equipment “Acceptable” together
integrity (including integrity (including are designed and with facilities and
process safety) does not process safety) does not constructed (or selected) equipment exceeding
address significant risks address all of the to be suitable for their applicable standards
of technical failure significant risks of purpose/task. They are and/ or that a robust
and/or the operation of technical failure and/or operated, inspected and process is established to
facilities and equipment the operation of maintained to achieve ensure facilities,
within defined design facilities and equipment and sustain robust equipment, materials
and operating limits. No within defined design standards of integrity and operational

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elimination or risk and operating limits. and performance procedures are kept up
control measures in Some elimination or risk throughout their life to date with current
place. control measures in cycle. standards/ requirements.
place.
Element 7: Plans and procedures Comments:
7.1 HSE plans and procedures
a) Does your company have a process to ensure that procedures are
established, documented and maintained in accordance with Response options: Yes, No or Partial
identified regulations and other requirements? (E7.1, E7.3)
b) Does your company have a process to revise and approve plans
Response options: Yes, No or Partial
and procedures at an appropriate level of authority? (E7.2)
c) What guidance and training does your company provide to enable
Response not necessary.
effective implementation of plans and procedures as appropriate?
Covered in 7.1.a), 3.2.b.1, 3.2.b.2, 3.2.b.4
(E7.3)
d) Does your company ensure that the latest version of an approved
Response options: Yes, No or Partial
plan or procedure is available at point of use? (E7.4)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No written HSE plans Basic HSE procedures Written HSE plans and “Acceptable” together
and procedures as exist. No details of how procedures as necessary with plans and
necessary to manage things are to be done to to manage HSE risks. procedures as necessary
HSE risks. ensure accuracy and Plans and procedures to ensure opportunities.
consistency of approach comprise clearly defined Plans are also developed
when applying HSE risk requirements and to optimize HSE
controls. They include integrate the results of performance and drive
some the risk assessments to continuous improvement.

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operating/maintenance prepare for executing


procedures, action plans, work and implementing
work instructions or risk controls/ barriers.
other job aids.
7. 2 Contingency, emergency, crisis and continuity management
a) 1) Does your company have procedures for emergency response
Response options: Yes, No or Partial
management and business continuity? (E7.5)
a) 2) Provide some examples of situations which are included for each Response not necessary.
of the above? (E7.5) Covered in 7.2.a.1)
b) Does your company have processes to ensure that required
competent resources are in place, and participate in the required
Response options: Yes, No or Partial
emergency exercises including incorporation of lessons learned?
(E7.5)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No evidence of attention Basic emergencies Company has a “Acceptable” together
paid to contingency, covered by plans, e.g. comprehensive with systematic
emergency, crisis and fire, medical, spill, contingency, emergency, incorporation of lessons
continuity management. evacuation. No or crisis and continuity learned.
irregular drills planning processes
conducted. Limited covering all reasonably
attention to foreseeable situations.
contingency, crisis and Required resources
continuity management. available and regular
tests and drills are
conducted.
Element 8: Execution of activities Comments:
8.1 Execution and control of activities
a) 1) Does your company have processes to ensure operational
readiness and the integrity of systems prior to commencing work? Response options: Yes, No or Partial
(E8.1)

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a) 2) How does your company confirm that interfaces/handovers are Response not necessary.
established? (E8.1) Covered in 8.1 a) 1)
b) How does your company assure consistent application of processes
Response not necessary.
to ensure activities and tasks are executed in accordance with plans?
Covered in 8.1 a) 1)
(E8.2)
c) Does your company perform supervisory actions to confirm that
critical activities are executed in compliance with plans and Response options: Yes, No or Partial
procedures, and deliver the expected outcome? (E8.3)
d) Describe your company culture related to “Stop and Intervene? Response not necessary.
(E8.4) Covered in 1.1 b)
e) How does your company manage inadequate performance or Response not necessary.
unacceptable behaviour? (E8.4) Covered in 1.1 e)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No consistent Some plans and Company ensures that “Acceptable” together
implementation of the procedures activities and associated with consistently
plans and procedures, implemented. Limited risk controls are achieves and/or exceeds
and no intervention intervention when a risk consistently executed specified requirements.
when a risk control/barrier proves with discipline by Contractor actively seeks
control/barrier proves ineffective or stated authorized and and share experience and
ineffective or stated requirements are not competent persons, as knowledge across the
requirements are not being met. Some defined in the plans and industry.
being met. Inadequate resources allocated procedures. Each step of
resources allocated or and/or necessary the execution of
not appropriately resources not activities leads to the
prepared for the task. appropriately prepared desired result and
No culture of discipline. for the task. intervention happens in

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Culture of discipline a timely manner when


exits. required.
Element 9: Monitoring, reporting and learning Comments:
9.1 Monitoring and learning
a) Does your company have arrangements to ensure the
Response options: Yes, No or Partial
implementation of, and compliance with the OMS? (E9.1)
b) Does your organization have arrangements to ensure the
Response options: Yes, No or Partial
achievement of the HSE objectives? (E9.1)
c) Please describe which processes your company has for (E9.3): Response not necessary.
c) 1) learning from incidents, events and non-conformities from both Response not necessary.
internal and external sources Covered in 1.1.c)
c) 2) benefitting from learning opportunities and good practices Response not necessary.
within the organization, your industry, and from other public sources Covered in 1.1.c)
c) 3) Does your company have a process for implementing
appropriate remedial actions to correct identified rootcauses, Response options: Yes, No or Partial
strengthen risk controls/barriers and prevent recurrence?
c) 4) Does your company have a process to verify the closure of
Response options: Yes, No or Partial
actions or plans?
d) How does your company communicate the learning from Response not necessary.
monitoring and reporting processes? (P9) Covered in 1.1.c), 10.1.d.1., 9.4.b)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No system for formally Performance monitoring Company has a system “Acceptable” together
monitoring HSE limited to incident for monitoring with monitoring of
performance, risk statistics, i.e. reactive effectiveness of the OMS performance in all
controls/ barriers only. Monitoring of risk and act on reliable and specified subjects with
function and that controls/barriers accurate data. They formal review, follow up
operations are function and that actively seek positive and communication for
delivering planned operations are learning from activities, continuous improvement.

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performance. No system delivering planned feedback, innovation
established for performance not in and experience. They
information for sharing place. Limited ensure immediate
and learning. availability of learnings and corrective
information for sharing actions are applied and
and learning. communicated.
9.2 Incidents, events and non-conformities
a) Does your company report, record, classify and investigate
Incidents, events and non-conformities to determine direct and root Response options: Yes, No or Partial
causes? (E9.2)
b) Does your company have established some sort of voluntary public
Response options: Yes, No or Partial
reporting? (P9)
c) Please provide the following incident statistics for the previous five
Text field
years, specifying which standard for reporting have been used.
a. Number of fatalities
b. Number of Lost Time Injuries
c. Number of Lost Workday Cases Days (No. of Lost Work Days due
to Lost Time Injuries) A table with one column per year is
configured so that it always contains
d. Number of Medical Treatment Cases
figures for the last five years.
e. Number of First Aid Cases
f. Number of Near Miss Incidents
g. Fatal Accident Rate (per 100 million hours worked

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h. Lost Time Injury Frequency (per 100 million hours worked)


i. Total Recordable Incident Rate (per million hours worked)
d) Please provide the following environmental statistics for the
previous five years, specifying which standard for reporting have been Text field
used.
N.B. Emissions shall be reported per
gas.
Direct gases
• Carbon dioxide (CO2)
• Methane (CH4)
• Nitrous oxide (N2O)
• Hydrofluorocarbons (HFCs)
• Perfluorocarbons (PFCs)
• Sulphur hexafluoride (SF6)
• Nitrogen trifluoride (NF3)
a. Gaseous emissions
Indirect gases:
• Nitrogen oxides (NOx)
• Carbon monoxide (CO)
• Non-methane volatile organic
compounds (NMVOC)
• Sulphur dioxide (SO2)
A table with one column per year is
configured so that it always contains
figures for the last five years.
ENTER "0" (zero) if not relevant.
A table with one column per year is
b. Energy Consumption
configured so that it always contains
c. Flaring figures for the last five years.

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d. Aqueous discharges - Flaring
- Spills to the sea of non-aqueous
e. Non-aqueous drilling fluids retained on cuttings discharged to sea
drilling fluids in drill cuttings
f. Spills of oil and chemicals
ENTER "0" (zero) if not relevant
e) Has your company experienced any major incident according to
Response options: Yes or No
Tier 1 and Tier 2, ref. IOGP Report 456?
NOTE 1: If not using the IOGP definitions (refer to the most recent IOGP safety data reporting user guide), please include your company
definitions.
NOTE 2: In case of Tier 1 PSEs, fatalities and high potential near miss, please provide a brief description of incidents and follow-up of these.

9.3 HSE performance


a) 1) Does your company have a process to define and establish key
HSE performance indicators (KPIs) to improve performance? (E9.4, Response options: Yes, No or Partial
E9.5)
a) 2) Does your company regularly review the HSE KPIs? Response options: Yes, No or Partial
b) How does your company ensure quality in terms of consistency,
Response not necessary.
accuracy and completeness of monitored and reported data (KPIs)?
Covered in 9.3 a) 1)
(E9.5)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No system for HSE Limited HSE System in place to report “Acceptable” together
performance monitoring performance monitoring data and information with cultural reporting
and/or analysis of the is carried out. Limited (e.g. leading and lagging and surveys to ensure
data reported to analysis of the data indicators) that provide understanding of
produce useful reported to produce a clear understanding of organizational HSE
indicators is established. useful indicators. HSE performance to culture. Leading

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meet both company and indicators are fostered in


stakeholder needs. the company.
9.4 HSE events and incidents investigation and follow-up
a) Briefly describe types of HSE events and incidents which are Response not necessary.
investigated? (P9) Covered in 9.2.a) and 9.4.b)
b) Does your company have a process for investigation of incidents
Response options: Yes, No or Partial
including implementation of lesson learned? (P9)
c) Briefly describe the processes used for the follow up of HSE events
Response not necessary.
and incident investigations, including the communication of lessons
Covered in 9.2.a) and 9.1.c.3
learned and required actions?
d) Briefly describe the processes used for the analysis of HSE events Response not necessary.
and incident investigation findings? Covered in 9.4.b)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No system for formally System in place for System in place to “Acceptable” together
investigating HSE investigation of some investigate with follow up of
events/ incidents and/or HSE incidents. Limited events/incidents and remedial actions and
analysis of data and event (near miss) analyse data and communication of
information. investigation. Limited information to identify incident learning for
analysis of data and causes and suitable effective prevention.
information to identify actions to address Near miss incidents
causes and suitable weaknesses and investigated in the same
actions to address opportunities for manner as other
weaknesses and improvement. incidents.
opportunities for
improvement.
9.5 Statutory notifiable incidents or non- compliance notices
a) 1) How does your company ensure compliance with any statutory
Response not necessary.
requirements for reporting and investigation in the jurisdictions you
Covered in 2.1.c
operate within? (P9)
a) 2) Has your company had any statutory notifiable incidents in the
Response options: Yes, No or Partial

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previous five years? (P9)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No system in place for Limited compliance with System in place for “Acceptable” together
compliance with statutory requirements compliance with with active experience
statutory requirements for reporting and statutory requirements transfer within industry.
for reporting and investigation. for reporting and
investigation. investigation.
Element 10: Assurance, review and improvement Comments:
10.1 Assurance process, including audits

a) 1 Briefly describe your company’s assurance process to evaluate


conformity with
 expectations; Response not necessary.
 organizational capability; Covered in 10.1 a) 2)
 effectiveness of the OMS in meeting objectives, stakeholder and business
needs;
 and also identify areas for improvement?

a) 2) Does your company have a process covering internal audits and


Response options: Yes, No or Partial
supplier audits? (E10.1)
b) Has your company defined competence requirements for auditors? Response options: Yes, No or Partial
c) How are HSE audits scheduled and what scope of auditing is
Response not necessary.
covered? e.g. internal, regulatory compliance, supplier/contractor,
Covered in 10.1 a) 2)
HSE management system implementation. (E10)
d) 1). Does your company monitor trends? (M10) Response options: Yes, No or Partial

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Response not necessary.


d) 2) What does trend monitoring include? (M10)
Covered in 10.1 d) 1.
e) Does your company track that audits are executed as per plan,
Response options: Yes, No or Partial
including a timely implementation of action items? (M10)
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No systematic Some assurance Company systematically “Acceptable” together
assessment of the OMS mechanisms established assess the OMS to ensure with a learning culture
to ensure effectiveness, to assess that the OMS effectiveness, suitability from assurance processes
suitability and fitness- expectations and related and fitness-for- purpose and performed audits.
for-purpose is sustained processes are properly is sustained and
and improvement plans understood, improvement plans are
are developed at each implemented and developed at each level
level of the organization. executed. of the organization.
10.2 Management review and follow-up
a) Does your company have a process for regular management
Response options: Yes, No or Partial
review? (E10.2, E10.3, E10.5)
b) What is assessed in management review meetings to ensure
Response not necessary.
understanding of risk control/barrier weaknesses and identify
Covered in 10.2a)
opportunities for improvement? (E10.3)
c) Does your OMS contribute to continuous improvement? (E10.4) Response options: Yes, No or Partial
d) Provide evidence of managers formally reviewing the effectiveness Response not necessary.
and fitness-for- purpose of the OMS. (ISO 9001:2015) (E10.5) Covered in 10.2a)
Response not necessary.
e) Please provide a copy of minutes from management review
Assessed as critical and sensitive
meeting. (M10)
information for the contractor
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No systematic Some assurance Company systematically “Acceptable” together
assessment of the OMS mechanisms established assess the OMS to ensure with a learning culture
to ensure effectiveness, to assess that the OMS effectiveness, suitability from assurance processes

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suitability and fitness- expectations and related and fitness-for- purpose and performed audits.
for-purpose is sustained processes are properly is sustained and
and improvement plans understood, improvement plans are
are developed at each implemented and developed at each level
level of the organization. executed. of the organization.
Section A: HSE management - additional features Comments:
(i) Certification of OMS
Response options: Yes or No
Does your company have an OMS in accordance with accepted
Certificate(s) to be uploaded on
international standards?
supplier page in the JQS solution
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No evidence of Some evidence of Management system Externally certified to
Management system working towards developed to a level one or more recognized
developed to a level compliance with comparable to international standards
comparable to recognized international international standards e.g. ISO 9001, ISO 14001,
international standards. standards, e.g. ISO 9001, but not certified. OHSAS 18001 (or ISO
ISO 14001, OHSAS 45001), ISO 29001, API
18001 (or ISO 45001), Q1
ISO 29001, API Q1.
(ii) Memberships of Associations
Does your company participate in relevant HSE industry, trade, and
Response options: Yes or No
governmental organizations?

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(iii) Additional Features of OMS


Does your organization (globally, regionally or locally) have any HSE
features or arrangements not described elsewhere in your response to Response not necessary.
the questionnaire?
D- Unacceptable C– Poor B- Acceptable A- Excellent POINTS
No involvement with Company has Company is an active “Acceptable” together
HSE through industry or membership of industry member of industry with industry or client
trade associations. No bodies/ association little bodies/ associations recognition/awards for
additional features to involvement with HSE related to HSE. Several HSE initiatives and/or
OMS. initiatives. Some OMS features which add performance.
additional OMS features value.
with value.
Comments or relevant supplementary information: Text field

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NORSOK © 2019 29
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Bibliography

[1] NORSOK S-002:2018, Working environment


[2] NS-ISO 26000:2010, Guidance on social responsibility
[3] IOGP 511 OMS in practice. A supplement to Report No. 510, Operating Management System
Framework
[4] The Working Environment Act - Arbeidstilsynet (Arbeidsmiljøloven), available at
https://lovdata.no/dokument/NLE/lov/2005-06-17-62
[5] The Management Regulations – Ptil (Styringsforskriften), available at
http://www.ptil.no/management/category401.html

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30 NORSOK © 2019
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This NORSOK standard is developed with broad petroleum
industry participation by interested parties in the Norwegian
petroleum industry and is owned by the Norwegian petroleum
industry represented by the Norwegian Oil and Gas Association,
the Federation of Norwegian Industries and the Norwegian

Provided by standard online as for asa 2019-07-31


Shipowners’ Association.

Please note that whilst every effort has been made to ensure the
accuracy of this NORSOK standard, neither the Norwegian Oil and
Gas Association, the Federation of Norwegian Industries nor the
Norwegian Shipowners’ Association, or any of their members will
assume liability for any use thereof.

Standards Norway is responsible for the administration and


publication of this NORSOK standard.

Standards Norway Standard Online AS Visiting address:


P.O. Box 242 P.O. Box 252
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Norway Norway NO-0283 Oslo

Tel. +47 67 83 86 00 Tel. +47 67 83 87 00

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