Académique Documents
Professionnel Documents
Culture Documents
This form is to be completed by the assessor and used as a final record of student competency.
All student submissions including any associated checklists are to be attached to this cover sheet before
placing on the students file.
Student results are not to be entered onto the Student Management Database unless all relevant
paperwork is completed and attached to this form.
Student Name:
Result Reassessment
Please attach the following documentation to this form S = Satisfactory
NS = Not Satisfactory
S = Satisfactory
NS = Not Satisfactory
NA = Not Assessed NA = Not Assessed
__________________________________________________________________________
__________________________________________________________________________
Student Declaration: I declare that this assessment is my own Assessor Declaration: I declare that I have conducted a fair,
work based on personal study and research and not plagiarised or valid, reliable and flexible assessment with this student. I have
copied from another student’s work or source. provided appropriate feedback and advised the student of their result.
Performance objective
The candidate will demonstrate the ability to establish personal work goals. The
candidate will also demonstrate the ability to set and meet work priorities.
Assessment description
Using a position/Job description, you will set work goals and prioritise work goals. You will
then develop two work plans to achieve two work goals. You are required to keep a
journal containing your reflections on and explanation of the process of managing work
priorities.
Procedure
1. Review your job description and your organisation’s business plans, business goals,
policies and procedures. In your journal, provide a list of the organisation’s policies,
procedures and plans that will inform team and personal goal setting.
2. Based on your job description (and following your organisation’s business plans,
goals, and applicable policies and procedures), establish four to five goals
(including both personal and team goals).
In your journal, describe how and why you established goals. Explain the value of
personal and team goal-setting in an organisation.
3. Develop KPIs to measure performance related to work goals.
In your journal, describe:
a. How the KPIs will be used to measure goal-related performance.
b. How you will maintain performance under varying conditions and
contingencies. Give specific examples.
c. How, given your own personal strengths and weaknesses, you will capitalise
on or minimise the effect of these personal traits in your work plans.
4. Consider a range of activities to advance work goals. Prioritise possible activities.
Choose two work goals to develop work plans for.
In your journal, describe the process you undertook to prioritise activities. Describe
competing demands and how you plan to manage these to achieve goals.
5. Referring to the template provided in Appendix 1 as an example, use Microsoft
Word to develop two work plans to achieve the two goals you have prioritized.
In your journal, describe the process of developing your plans to manage work
priorities. Describe how you have used the plans to manage time efficiently.
6. In your journal, describe:
a. How you will ensure you serve as a positive role model through work planning
and organisation. Give examples. Describe how your work plans serve as
examples to follow in your workplace.
b. How you will maintain appropriate work–life balance, manage stress and
maintain health.
7. Submit your position description, work plans and journal to your assessor as per the
specifications below. Ensure you keep a copy of all work submitted for your records.
Specifications
You must provide:
● a position description
● a journal.
Plan and The effort needs to To expand the business Increase the Within two month Marketing manager
execute the make to use effective in new market. total sales and
marketing promotional technique satisfaction of
strategy to build branding and customers.
effectively good position in the
new market
Avoid wastage The effort needs to be Lower operation cost Decrease the Within next one Production
of resources made to make optimum and improve cost of month manager, Credit
utilization of resources productivity and production Control Manager,
in company efficiency HR and marketing
manager
My present role is of the marketing manager of the Fuji Camera Snd Bhd which is one of the leading camera companies across the
globe.
Generally speaking, the camera and lens industry has been declining ever since 2010. Comparing the results from 2010 and 2018, we
can see that the entire camera market saw a massive 84% drop. There are, I believe, numerous reasons for such a huge decline. One
is definitely the improvement of smartphone cameras, which especially affects the production of compact cameras.
Journal:
I presently assist the company in stimulating its demand and building good relationship with the customer. The plan of the business is to
lead the marketing by satisfying the need of the customer in effective way. The mere concentration of the company is to deliver the
quality service to retain the customer for the longer duration. The goal set in the above plan will assist all the staff of the company and
provide them direction in attaining organization goals and objective. The management needs to determine the ways through which
company can prevent the wastage of resources which helps in reducing cost of production. The setting of the goals has provided me the
direction and standard through which the performance is to be measured. The team goal setting has facilitated the management to
make effective utilization of the current resources and guide the team member throughout the process. The goals are set by following
the SMART criteria which indicates they are specific, measurable, attainable, realistic and timely. The management has set the key
performance standard against which the performance is to be measured. The company can measure the performance by comparing
with the set indicator to attain the desired business goals and objective. These indicators have helped in effective management of the
existing resource and avoid contingency which may affect the performance of the business. My current strength is effective
communication skills and leadership skills which has helped me in building good relationship within the workplace. Also these skills
have helped me in building good relationship with the customer. My current weakness is that I often face difficulty in performing the work
in case of huge pressure and adverse situation. During the planning stage I have set certain priorities which are key to organization
goals and objective. I have framed proper action plan which has helped in determining the key activity over which focus is to be made.
This has also assisted in effective management of time within which the desired task is to be attained. The work plan has provided
direction to all the team members about the process which is to be followed by them. The proper planning will help in creating the
balance between various situations and avoid stress.
Marking Guide
Assessment Task 1: Manage personal work priorities
Assessment site
Outcomes
Satisfactory
A position description?
A journal?
Performance indicators
Satisfactory
Set out goals and describe in journal how personal and team work goals
reflect job description, function of the team and organisational
requirements?
Satisfactory
Journal evidence
Outline policies, procedures and plans that will inform team and
personal goal setting?
Describe:
● how the KPIs will be used to measure goal-related performance
Describe the how they will serve as a positive role model through
personal work planning?
Comments/feedback to participant
Assessor name:
Assessor signature:
Performance objective
The candidate will demonstrate the skills and knowledge required to develop and
maintain professional competence.
Assessment description
You will develop a professional development plan with career objectives and an action
plan. To assist in the development of your plan, you are required to seek feedback on
your professional competency. You are required to keep a journal containing your
refection on, and explanation of, the process of planning professional development.
Procedure
1. Assess your personal knowledge and skills against competency standards such as
enterprise specific competencies or nationally endorsed units of competency.
In your journal, describe the process you undertook to assess your professional
competency.
2. Meet with two people who are familiar with your work and can assess aspects of
your professional competency, such as employees, colleagues, clients or
supervisors to seek feedback on your work performance. Take notes to submit as
evidence of your meeting.
In your journal, describe the meeting, and the questioning and active listening
techniques you used to elicit the feedback.
3. Using the template provided in Appendix 1, or one from your workplace, develop a
professional development plan. You should include:
a. development opportunities, such as training; include opportunities to
undertake within one year and within five years
b. new skills you aim to acquire to achieve or maintain a competitive edge
Specifications
You must provide:
● a professional development plan
● meeting notes
● a journal.
Name
Networking activities
Timeframe Description of networking activities Opportunity/professional advantage
2 months Training for the development of the skills During the period effort
required to serve the customer better and needs to be made to build
increase sales. effective communication
skills which helps in building
good relationship with the
customer.
1 month The training for learning of cost saving. Learn to spend wisely and
optimize the cost in different
area.
Meeting notes
To assess my performance the marketing manager needs to meet with the employee of the
company and the client which he is serving. During the meeting certain questions were asked
to them to identify the key skills which have improved my performance at the workplace. The
employee of the company provided the information that the more effort needs to be made to
communicate with the other team member to lead them in the effective way. After meeting with
the client it was identified that there is always delay in delivering the services on time which is
affecting the demand of the company services and creating negative image in the mind of the
customer.
Journal
It is important to identify my current skills, personal quality and ability which help in building
good image among the colleague and the customer of the company. Assessing my own
performance will help in identifying the weakness and the effort to improve them. The current
skills can be assessed by identifying your current skill by communicating with others and the
effort needs to be made to evaluate yourself under different phase. You need to identify the
training and qualification which I have developed which will help in performing various roles.
You also need to highlight the skills which are related to the job which has helped you in
performing your existing role. If you are specialized in the particular area than effort needs to
made train the other employee in the relevant field. The other skill which is required at the
workplace is problem solving, critical thinking, organization skills, development of the ideas and
ability to promote the changes. The efforts need to be made to review all the jobs which you
have performed in the relevant field throughout your life.
The professional development plan has helped in removing the shortfall which was affecting my
performance at the workplace. The plan will help in developing the key skills which will increase
my performance and helps in serving the customer in the best way. The duration of the plan will
help in developing effective communication skills which will help in building good relationship
with the other employees and serve the customer better. These plans will help in the
development of the skills of the marketing manager who plays a huge role in developing the
effective relationship with the customer.
Marking Guide
Assessment Task 2: Develop and maintain professional
competence
Assessment site
Outcomes
Satisfactory
Meeting notes?
A journal?
Performance indicators
Satisfactory
Satisfactory
Journal evidence
Describe the new skills they plan to achieve and explain how acquiring
these skills will provide a competitive edge?
Comments/feedback to participant
Assessor name:
Assessor signature:
Please help us to improve our services to you. We would appreciate your honest feedback on
the training provided for this unit.
Thinking about your experience while participating in the training for this unit, please read the
following statements and tick one response only.
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name
Date Site
started
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What did you find most challenging about studying this unit? Please specify.