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Sr. No.

SR PSTN Amount

1 1-333121281620 616750022 5881


2 1-333121281704 616520238 1771
3 1-333121281790 616355011 300

4 1-333121281873 616213766 2240


5 1-333121281956 616523411 930
6 1-333121282042 616510840 3250
7 1-333121282125 616521097 500
8 616522347 2050
9 1-333120171051 616222925 2000
10 1-333120171150 616212358 800
11 1-333120386431 616355189 372
12 1-333120419251 616510854 780
13 1-333120419335 616212832 100
14 1-333121716421 616355134 4000
15 1-333121716504 616511938 1320
16 1-333121716587 616212406 3200

17 1-333156988666 616212449 4320

18 1-333158412189 616511955 6130


19 1-333307030781 616212625 980

20 616220932 1820
21 616212764 2930
22 616223623 4780
23 616355117 2840
24 616522461 1800
25 616510983 1410
26 616512328 230
27 616510933 600
28 616520008 4720

29 616510889 590
30 616510951 4230
31 616305041 100
32 616523350 3600
33 616220537 3270
34 616300155 300
35 616511083 1790
36 616522081 1010
37 616511357 1050
38 616355029 770
39 616300479 840
40 616212497 540
41 616300476 4350
42 616522818 2580
43 616510037 660

44 616522718 2001

45 616210632 390

46 616521307 2000
47 616221405 960
48 616522243 1010
49 616221070 700
50 616300224 800
51 616211692 170

52 616224655 2000
53 616522345 560
54 614425005 1110
55 616511060 140
56 616212158 200

57 616212171 1450
58 616524898 1700
59 616220720 3200
60 616511412 3990

61 616513359 2130
62 616513277 5550
63 616220419 5700
64 614424113 2300
65 616222150 5295
66 616521330 2000
67 616223555 90
68 616214646 210
69 616221166 250
Remarks

Broadband not required, service terminated in the system. Adjustment of undue bill is requested,
please.
Amount: 5881
Wrong package and retention case. Amount: 1771
Late Pay Surcharge waive off, bill not delivered. Amount: 300

Broadband not required, service terminated in the system. Adjustment of undue bill is requested,
please.
Amount: 2240
Faulty service, FDC issue. Amount: 930
Retention case and faulty services. Amount: 3250
Faulty service and LPS, bill delivery issue Amount: 500
Retention case and faulty services. Amount: 2050
Retention Case Amount: 2000
Wrong package and retention case. Amount: 800
LPS, bill delivery issue Amount: 372
Arrears Correction Amount: 780
Faulty service, FDC issue. Amount: 100
Faulty service and retention case Amount: 4000
Wrong package Amount: 1320
Wrong package Amount: 3200
Number was not in use due to contruction of the shop. Please adjust billing of non-usage period.
Amount: 4320
Number was not in use due closure of the shop. Please adjust billing of non-usage period. Retention
Case Amount: 6130
Wrong Package, Package corrected as per customer desire. Retention case Amount: 980
Broadband not required, Adjustment of undue bill is requested, please.
Amount: 1820
Retention Case Amount: 2930 Do not activate
Retention and Restoration Case, Please adjust Rs. 4780
Retention Case, affordibility issue, please adjust amount 2840
Undue smart tv charges. Amount: 1800
FDC issue for 18 days in June. Please adjust amount 1410 in the bill.
LPS, bill delivery issue Amount: 230
Arrears and STB charges Correction Amount: 600
Non usage Please adjust amount 4720

Wrong Telephone package Basic Plus converted to Freedom Package. Please adjust Rs. 590
Retention and afforadability issue. Please adjust 4230 as special case.
Arrears Adjustment Amount: 100
Arrears Correction Amount: 3600
Wrong Package and zero usage. Please adjust Rs. 3270
Wrong STB Charges. Services closed on June 12, 2019, please adjust Rs. 300
Wrong Arrears and package, please adjust 1790
FDC issue in June and retntion case. Please adjust amount 1000 in the bill.
Arrears Correction and churn retention case. Amount 1050
Services remained disconnected for 8 days in June. Please adjust Rs. 770
Services remained disconnected for 15 days in May. Please adjust Rs. 840
Wrong package, now converted to 8 Mbps Promo. Please adjust Rs. 540
Arrears Correction and churn retention case. Amount 4350
Number remained faulty due to UGC issue and retention case. Please adjust Rs. 2580
Number remained faulty due to UGC issue at Chungi No. 9. Please adjust Rs. 660
Zero usage. Number remained faulty in May 2019. Adjustment not entered in June. Please adjust
Rs. 2001
Number remained faulty for 5 days due to break down at Chungi No. 9 in June 2019. Please adjust
Rs. 390.
Frequesnt Disconnection due to non payment after installments in June 2019. Please adjust Rs.
2000.
BB Services not required, BB closed, please adjust Rs. 960
Wrong Package and Arrears correction. Please adjust Rs. 1010
Arrears correction,please adjust Rs. 700
Wrong Package, package corrected as per customer desire. Retention case Amount: 800
Late Pay Surcharge waive off, bill not delivered. Amount: 170

Retention Case and number remained faulty due to UGC issue in the area. Please adjust Rs. 2000
Number remained faulty due to UGC issue. Please adjust Rs. 560
Arrears Correction. Please adjust Rs. 1005
Late Pay Surcharge, please adjust. Rs. 140
Late Pay Surcharge, please adjust. Rs. 200

Number remained faulty due to aerial cable issue and retention case. Please adjust Rs. 1450
Wrong Packgae, undue arrears and extra charges. Kindly adjust Rs. 1700
BB Services not required, BB closed, please adjust Rs. 3200
Services remained faulty and retention case. Please adjust Rs. 3990
Number remained faulty in the month of June 2019. Vary little usage due to UGC issue. Please
adjust Rs. 2130 to retain the customer.
Arrears Adjustment required Amount: 5550
Excessive charging and wrong arrears. Adjustment required, please adjust Rs. 5700
Number remained faulty due to UGC issue and retention case. Please adjust Rs. 2300
BB Services not required. Closed in system, please adjust Rs. 5295
Services remained faulty and retention case. Please adjust Rs. 2000
Late Pay Surcharge, bill non delivery issue, please allow rebate Rs. 90
Late Pay Surcharge, bill non delivery issue, please allow rebate Rs. 210
Late Pay Surcharge, bill non delivery issue, please allow rebate Rs. 250

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