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Electronic business
From Wikipedia, the free encyclopedia

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It has been suggested that this article or section be merged with

electronic commerce. (Discuss)

Electronic Business, or "E-business", may be defined broadly as any

business process that relies on an automated information system.
Today, this is mostly done with Web-based technologies. The term "e-
business" was coined by Lou Gerstner, CEO of IBM.

Electronic business methods enable companies to link their internal

and external data processing systems more efficiently and flexibly, to
work more closely with suppliers and partners, and to better satisfy
the needs and expectations of their customers.

In practice, e-business usually includes e-commerce. E-commerce

seeks to add revenue streams using the Worldwide Web or the
Internet to build and enhance relationships with clients and partners
and to improve efficiency using the Empty Vessel strategy. Often, e-
commerce involves the application of knowledge management
systems.

E-business is more than just e-commerce. It involves business

processes spanning the entire value chain: electronic purchasing and
supply chain management, processing orders electronically, handling
customer service, and cooperating with business partners. Special
technical standards for e-business facilitate the exchange of data
between companies. E-business software solutions allow the
integration of intra and inter firm business processes. E-business can

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be conducted using the Web, the Internet, intranets, extranets, or

some combination of these.

Contents
[hide]

1 E-business includes
2 E-business Models
3 References
4 External links
4.1 Wikibooks

[edit] E-business includes

Applications can be divided into three categories:

1. Internal business systems:

customer relationship management
enterprise resource planning
document management systems
human resources management
2. Enterprise communication and collaboration
VoIP
content management system
e-mail
voice mail
Web conferencing
3. electronic commerce - Business-to-business electronic
commerce or business-to-consumer electronic commerce
internet shop
open catalogue
supply chain management
online marketing

[edit] E-business Models

Organizations go online, they have to design which e-business
models suit their business goals. [1] Business model is defended as
the organization of product, service and information flows, and the
sources of revenues and benefits for suppliers and customers. The
concept of E-business Model is the same but used in the on-line
presence. Currently, the most adopted e-business models are as
follows:

E-shops
E-procurement
E-malls
E-auctions
Virtual Communities
Collaboration Platforms
Third-party Marketplaces
Value-chain Integrators

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Value-chain Service Providers

Information Brokerage

[edit] References
1. ^ Paul Timmers, (2000), Electronic Commerce - strategies &
models for business-to-business trading, pp.31, John Wiley &
Sons, Ltd, ISBN 0-471-72029-1

[edit] External links

[edit] Wikibooks

E-Commerce and E-Business

Retrieved from "http://en.wikipedia.org/wiki/Electronic_business"

Categories: Articles to be merged since January 2007 | Business | Web

applications | Service engineering

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