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SB-121

Service Bulletin

DIA.NE alarm management system


Importance of critical alarm messages
Service Bulletin SB-121
DIA.NE alarm management system
Importance of critical alarm messages

1 Scope ................................................................................................................................................. 1
2 Purpose .............................................................................................................................................. 1
3 Additional information ...................................................................................................................... 1
4 Importance of critical alarm messages .......................................................................................... 1
5 Revision code .................................................................................................................................... 3

The target recipients of this document are:


Customers, Distribution Partners, Service Partners, Commissioning Partners, Subsidiaries/Branches, Location
Jenbach
INNIO* proprietary information: CONFIDENTIAL
The information contained in this document is the proprietary information of INNIO Jenbacher GmbH & Co OG
and its subsidiaries and is disclosed in confidence. It is the property of INNIO and shall not be used, disclosed to
others or reproduced without express written consent. This includes but is not limited to use for the creation,
manufacture, development or derivation of any repairs, modifications, spare parts, designs or configuration
changes, or for obtaining government or regulatory approval to do so. If consent is given for reproduction in whole
or in part, this notice and the notice set forth on each page of this document shall appear in any such reproduction
in whole or in part.
UNCONTROLLED WHEN PRINTED OR TRANSMITTED ELECTRONICALLY

1 Scope
This Service Bulletin applies to all Jenbacher* engines with a DIA.NE* engine management system.

2 Purpose
This Service Bulletin highlights the importance of critical alarm messages that can be generated by the DIA.NE
alarm management system of an engine depending on the engine and system configuration.

3 Additional information
When working on Jenbacher engines, all applicable local regulation must of course be observed in addition to our
documentation. We would particularly like to emphasize observation of the following documents in connection
with this Service Bulletin:
• Technical Instruction TA 1100-0111: General conditions – Operation and maintenance

4 Importance of critical alarm messages


Dear Valued Customer,
Dear Valued Channel Partner,
Thank you for your continued support of INNIO´s Jenbacher gas engines fleet. Our mission is to provide you with
competitively priced, high-quality products and services. And, when we find an area that merits improvement, we
take it very seriously.
Based on customer feedback and our own in-depth analysis, we have identified several instances in which our
Service Instructions were not followed. In several cases involving critical alarms, engine downtimes could have
been prevented if Service Instructions would have been followed. In fact, some engines were restarted after critical
alarms without sufficient and adequate checks. These checks are mandatory to prevent engine damages,
downtime and consequential events and costs.
By sending out this information we would like to highlight the importance of critical alarm messages. By
following our instructions, unit downtimes and costs will be avoided or reduced.
Please note that we reserve the right to reject warranty claims if you do not take our guidelines into consideration.
Furthermore, INNIO and our affiliates will not be held liable as a result of failure to follow the critical alarm
guidelines. You will indemnify and hold harmless INNIO and its affiliates and employees for any actions third
parties (including insurance companies) may take as a consequence of not following the critical alarm guidelines.

SB-121 Index: 1 1/3


Author: Johann Hirzinger-Unterrainer Release date: 26/04/2019
INNIO proprietary information: CONFIDENTIAL! Use or disclosure of data contained on this sheet is subject to the restrictions on the first page.
Service Bulletin SB-121
DIA.NE alarm management system
Importance of critical alarm messages

Critical alarms:
• The importance of critical alarm messages is part of our trainings. It also is noted in our Technical Instructions
(TA 1100-0111).
• When an engine shutdown is connected to a critical alarm, the root cause of the tripping fault must be rectified
before restarting. It is forbidden simply to reset the failure and then start the engine again!
• In case that one of the alarms listed below arises, it is mandatory to reach out to your local service
representative.

Comment:
• In general, please take into consideration any abnormalities that are detected during daily inspections, such
as exhaust gas temperature etc.

Please find below an overview of critical alarm messages as of April 2019:

Message number Message text


acknowledged by
VERY CRITICAL
(3368 cannot be

user level 10)

2308 IMEP based friction monitoring

3368 Slow down time too short

1017 Oil pressure low


1019 Jacket water pressure low
1022 Overspeed (relay)
1023 Startup failure
1048 Knocking failure
1049 Cylinder exhaust gas temperature absolute value high
1050 Jacket water pressure high
1051 Engine oil level high
(no acknowledgement without root cause analyze)

1060 Pre-lube pressure low


1064 Overspeed (rps control system)
1080 LEANOX* controller allowed deviation exceeded
1094 Deflagration protection
1105 Charge temperature change maximum
1130 Charge cooling water pressure low
CRITICAL

2117 Charge cooling water pressure low


2228 Main bearing temperature maximum
2230 Conrod bearing temperature maximum
2262 Cylinder peak pressure high
2281 Cylinder pressure sensor membrane burst
2285 Main bearing temperature – positive deviation from average value
2286 Conrod bearing temperature – positive deviation from average value
2293 Lambda based friction monitoring: potential failure detected
2299 Cylinder pressure sensor saturation
3322 Crankcase pressure maximum
3335 SAFI shutoff overspeed
3339 Knocking failure
3341 Valve noise high
3406 Jacket water pressure maximum
3416 Oil filter plugged – no engine start
3507 Oil pressure high
Table 1: Overview of critical alarm messages

SB-121 Index: 1 2/3


Author: Johann Hirzinger-Unterrainer Release date: 26/04/2019
INNIO proprietary information: CONFIDENTIAL! Use or disclosure of data contained on this sheet is subject to the restrictions on the first page.
Service Bulletin SB-121
DIA.NE alarm management system
Importance of critical alarm messages

Be aware that only those alarm messages of the above table are applicable to your engine that are marked with
a cross (X) in the Alarm List of the engine’s Operation Manual (usually to be found in the manual as appendix of
chapter 3.1).
Please continue to check up-to-date instructions via our service portal to ensure that updates will not be missed.
We appreciate your support in serving our mutual customers. Please let us know if you have any questions or
concerns.

5 Revision code
Index Date Description / Revision summary
1 26.04.2019 First version of this document
Table 2: Revision history

*Indicates a trademark

SB-121 Index: 1 3/3


Author: Johann Hirzinger-Unterrainer Release date: 26/04/2019
INNIO proprietary information: CONFIDENTIAL! Use or disclosure of data contained on this sheet is subject to the restrictions on the first page.

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