COMPUTER SYSTEM SERVICING NCII

SOUTHERN ISABELA COLLEGE OF ARTS AND TRADES

1. It is used to distribute electricity from the power supply to the motherboard and other components.
a. Data Cables
b. Power Cables
c. Printer Cables
d. Power Supply
2. A network that connects users across large distances, and other crosses the geographical boundaries of
cities or state.
a. Wide Area Network
b. Local Area Network
c. Internet
d. Intranet
3. In creating a new forest root domain, what name will you use?
a. Client1.com
b. Station1.com
c. Station1.com.ph
d. Server1.com
4. It is the testing and cleaning of equipment.
a. Repair
b. Maintenance
c. Prepare
d. Standardize
5. How to perform Disk Clean Up?
a. Start Menu>>Programs>>Accessories>>System Tools>>Disk Clean Up
b. Programs>>Start>>Accessories>>Disk Clean Up
c. Start Menu>>Accessories>>Programs>>System Tools>>Disk Clean Up
d. Start Menu>>Disk Clean Up>>OK>>Exit.
6. What enables a computer to connect to a network?
a. NIC
b. LAN Cable
c. WLAN
d. SSID
7. What do you call the computer software which you configure before installing the OS?
a. PCI
b. USB
c. BIOS
d. CD/DVD
8. Why is the computer, slowing down?
a. Need more memory
b. Reformat
c. Defragment
d. Corrupted Registry
9. Which of the following is not the solution if the printer not responding.
a. Check if the printer is online
b. Check if there is paper in the tray
c. Check the brightness and contrast settings
d. All of the above
10. A method used for ensuring all the activities necessary to design, develop and implement a product or
service that is effective with respect to the system and its performance.
 a. Maintenance Schedule
b. Designing
c. Quality Management
d. Maintenance Program
11. It is a diagnostics tool used to test DirectX functionality and troubleshoot video- or sound-related
hardware problems.
a. ipconfig
b. dxdiag
c. ping
d. diskpart
12. A network covering a small geographic area, like a home.
a. Wide Area Network
b. Local Area Network
c. Internet
d. Intranet
13. A type of cable that has three 40-pin connectors.
a. SATA cable
b. ATX
c. ATA
d. PATA cable
14. Which of the following is the troubleshooting procedure when PC is on but monitor shows no display
and one beep emits from the PC.
a. Check monitor is switched on at the wall socket
b. Check monitor power cable is connected correctly
c. Check that the monitor's signal cable is connected correctly
d. All of the above
15. If you cannot connect to the domain, what are the causes?
a. Wrong IP address, Wrong DNS server address, No deployed users
b. Not an Administrator account, Wrong password
c. The firewall is turned off, the network sharing is turned on
d. The remote app is allowed, the printer sharing is turned on
16. It is a core infrastructure service on any network that provides IP addressing and DNS server information
to PC clients and any other device.
a. Dynamic Host Configuration Protocol
b. Active Directory Domain Services Installation Wizard
c. Network and Sharing Center
d. Add Roles Wizard

17. What should be done if the keyboard is not working?

a. Replace with a new one
b. Check the keyboard cable if connected and check if there’s an open wire
c. Check the compatibility of the keyboard
d. All of the Above
18. It is an easy, free way to help keep your PC safer and running smoothly.
a. Windows Defender
b. Windows Update
c. Microsoft Office
d. Microsoft Essentials
19. A set of corrupt networks made up of a large number of smaller networks.
a. Wide Area Network
b. Local Area Network
c. Internet
d. Intranet
20. What should be done if your access point address is wrong?
a. Obtain IP address
b. Assign DNS server address
c. Change your SSID
d. Reset/Uninstall router
21. Assuming that the driver for the printing device has already been installed by Windows Server 2008
administrator and printing device has been connected to the computer, what will be the first step you will
follow to share a locally installed printer in a network?
a. Click Start button and from the menu click Devices and Printers.
b. Check Share this printer checkbox to allow the printer to be shared on the network.
c. Make sure that proper driver of printing device is installed.
d. Log on to Windows Server 2008 computer with the administrator account.
22. A detective work in which you need to determine what is out of the ordinary by making detailed
observation of what is not working normally and record any information as you proceed.
a. Failures and Defects
b. Computer Diagnosis
c. Problem Isolation
d. Component Isolation
23. A network architecture in which driver files and printers on every PC can be available to every other PC
on the network.
a. Client/Server Networks
b. Internetwork
c. Peer-to-Peer Network
d. Extranet

24. What will you do if you’re going to print through your network using server but your client computer
has no driver found?
a. Remote
b. Peer-to-Peer
c. Install your corresponding printer driver
d. All of the above
25. What is the first step in installing Windows Server 2008 on the computer?
a. Insert the appropriate Windows Server 2008 installation media into your DVD/flash drive.
b. Reboot the computer.
c. Press Install Now to begin the installation process.
d. Read and accept the license terms by clicking to select the checkbox and pressing Next.
26. It is essential to any Microsoft network built on the client-server network model-it allows you to have a
central server called a Domain Controller (DC) that does authentication for your entire network.
a. Add Roles
b. Domain
c. Peer-to-Peer
d. Active Directory
27. It is an arrangement of functional units according to their nature, number and chief characteristics.
a. Configuration
b. OS boot information
c. Boot log
d. Safe boot
28. Start Windows with basic services and drivers only. With this mode, you can determine if a basic
Window file is the problem.
a. Normal Startup
b. Diagnostic Startup
c. Selective Startup
d. Safe mode
29. In checking your assigned IP Address, what command line will you run?
a. ping
b. ipconfig /renew
c. command prompt
d. ipconfig

30. This is done when the virus cannot be easily identified and removed from the file.
a. Uninstall
b. Removed
c. Quarantine
d. Format
31. What is the first step in installing a DNS Server?
a. Click Start, and then click Server Manager
b. Open Server Manager and click Add Roles
c. Click Start and click DNS Server
d. Click Start and click Next
32. A destructive executable program that infects the other programs in the system and spreads by
replicating itself.
a. Spyware
b. Virus
c. Malware
d. Software
33. Is a USB flash drive or a USB external hard disk drive containing a full operating system that can be
booted.
a. Live USB
b. Hard disk
c. CD/DVD
d. ODD
34. What type of cable will you use to connect two computers?
a. Straight through cable
b. Crossover Cable
c. Cat 3 cable
d. RJ 45
35. It is the program a personal computer's microprocessor uses to get the computer system started after you
turn it on. It also manages data flow between the computer’s operating system and attached devices such as
the hard disk, video adapter, keyboard, mouse and printer.
a. CMD
b. BIOS
c. IDE
d. UEFI