ADVANCE PLANNING TECHNIQUES

QUESTIONNAIRE DESIGN
TYPES OF DATA
SAMPLING METHOD

Submitted By:
Gurdeep-05
Himani-06
Japdeep-07
Neha-11
Ravi-15
Prabha-13
M.Plan,2nd Sem
Questionnaire design, types of data,
sampling method

A) Questionnaire Design

What is a Questionnaire?

A questionnaire is a technique for collecting data in which a respondent provides answers to a

series of questions.

A questionnaire is an instrument for collecting data, and almost always involves asking a given
subject to respond to a set of oral or written questions.

Developing a questionnaire to collect the data requires effort and time.

However, by taking a step-by-step approach to questionnaire development, you can come up
with an effective means to collect data that will answer your unique research question.

Formulation means the action of creating or preparing something.

- There are nine steps involved in the development of a questionnaire:

1. Decide the information required.

2. Define the target respondents.
3. Choose the method(s) of reaching your target respondents.
4. Decide on question content.
5. Develop the question wording.
6. Put questions into a meaningful order and format.
7. Check the length of the questionnaire.
8. Pre-test the questionnaire.
9. Develop the final survey form.

There are certain rules that refer to basic aspects of the formulation of questions and are
applicable to all forms of questioning whether it is personal, verbal, by telephone or written.

Determining the types of questions

The types of questions must be determined before the questions can be drafted. Most
questionnaires contain a variety of question types, depending on the information sought.

Open-ended questions
Open-ended questions, such as

"How would you describe the pain you feel?", allow the subject to answer freely in his or her
words. Such questions can be a rich source of responses and are used in particular to determine
feelings or opinions.

A disadvantage to this approach is that the data must be summarized for computation and
statistical analysis, and the diversity of answers is lost. In addition, because someone has to
interpret and categorize each answer, inferential error may be introduced. Sometimes the answers
are best used verbatim to illustrate a point under discussion rather than as a summary statement.
Moreover, such responses depend on the subject's ability and willingness to recall events or
feelings.

• It encourages short & single-word answers.

• Allow respondents to include feelings, attitudes and understanding of the subject.

Closed-ended questions

Closed questions, such as

"Are you feeling any pain now?", force the subject to select from among the answers already
chosen by the researcher. The subject does not have to rely on recall since the choices provided
may prompt memory. The choices must be all-inclusive and mutually exclusive. However,
subjects may resent a forced choice, particularly concerning emotions or personal matters, and
they may tire of long lists of choices and then not complete the questionnaire.

• Cannot be answered with a simple Yes or No

• Easy to administer, the resulting data are easy to summarize.

Semi-closed questions

• Semi-closed questions, such as

• "When you were discharged from the hospital were any of the following medications
prescribed?: pain killers, antibiotics, sleeping medication or other medications (please
specify)", offer the subject a limited number of choices to facilitate recall and the freedom to
include additional information.

Formulating the questions

There are several important warnings to bear in mind while drafting questions:
 Avoid ambiguous words; for example, in the question "Do you often have nosebleeds?", the
word "often" is ambiguous, and its meaning will likely vary from person to person. The
question would be better if worded "How many nosebleeds have you had in the past 2
weeks?".

 Avoid leading questions such as "Don't you think pain killers should be available on
demand?". The phrase "Don't you think" indicates that the researcher has already determined
the preferred answer, and its use might encourage the respondent to agree.

 Double negatives in a sentence cause confusion and lead to uninterruptable responses. "Do
you think that lack of money is not an issue in obtaining health care?" would be more
clearly stated as "Do you think that lack of money is an issue in obtaining health care?".

 Avoid double-barrel questions.

"How satisfied are you with your pay and job conditions?“
“Should the government spend less money on the military and more on education?"

Designing a questionnaire involves 10 main steps:

1. Write a study protocol

This involves getting acquainted with the subject, making a literature review, decide on
objectives, formulate a hypothesis, and define the main information needed to test the
hypothesis.

2. Draw a plan of analysis

This steps determines how the information defined in step 1 should be analyzed. The plan of
analysis should contain the measures of association and the statistical tests that you intend to use.
In addition, you should draw dummy tables with the information of interest. The plan of analysis
will help you to determine which type of results you want to obtain.

3. Draw a list of the information needed

From the plan of analysis you can draw a list of the information you need to collect from
participants. In this step you should determine the type and format of variables needed.

4. Design different parts of the questionnaire

You can start now designing different parts of the questionnaire using this list of needed
information.
5. Write the questions

Knowing the education and occupation level of the study population, ethnic or migration
background, language knowledge and special sensitivities at this step is crucial at this stage.
Please keep in mind that the questionnaire needs to be adapted to your study population. Please
see "Format of Questions" section for more details.

6. Decide on the order of the questions asked

You should start from easy, general and factual to difficult, particular or abstract questions.
Please consider carefully where to place the most sensitive questions. They should be rather
placed in the middle or towards the end of the questionnaire. Make sure, however, not to put the
most important item last, since some people might not complete the interview.

7. Complete the questionnaire

Add instructions for the interviewers and definitions of key words for participants. Insure a
smooth flow from one topic to the next one (ex. "and now I will ask you some questions about
your own health..."). Insert jumps between questions if some questions are only targeted at a
subgroup of the respondents.

8. Verify the content and style of the questions

Verify that each question answers to one of the objectives and all your objectives are covered by
the questions asked. Delete questions that are not directly related to your objectives. Make sure
that each question is clear, unambiguous, simple and short. Check the logical order and flow of
the questions. Make sure the questionnaire is easy to read and has a clear layout.

9. Conduct a pilot study

You should always conduct a pilot study among the intended population before starting the
study.

10. Refine your questionnaire

Depending on the results of the pilot study, you will need to amend the questionnaire before the
main survey starts.

The factors of a good questionnaire

 The questionnaire is asking the right questions.
o Initial consultations; pas surveys
 Questions are asked to the right respondents.
 o The preferred respondent is the best informed respondent; plan to record ‘proxy
answering’
o In general small children should not be asked questions directly.
o Education to all respondents (except young children), but food consumption
should be asked to the housewife.
o The wording should make clear the group of people to which the question refers
to:
 Do you, or anyone in your household, own or operate a non-farm
enterprise?
 Respondents understand the questions.
 The flow of the questions is adequate.
 The respondents are willing to answer questions.
 The answers are recorded correctly.
 Respondents must understand the questions.
o Avoid ambiguous wording
o Ask one question at time
o Be clear who the question refers to – either an individual respondent, the
household, a firm, etc.
o Make the reference period explicit
o Avoid jargon or overly academic phrased
o Language should be straight-forward (avoid double negatives)
o Questions should be culturally sensitive and appropriate
o Even the most carefully developed question is only as effective as its translation.

 Interviewers will be instructed to read the questions exactly as they are written on the
questionnaire

 The flow of the questions is adequate.

o The flow affects the time, interviewer’s ability to engage the respondent’s
interest; and the quality of the information being collected.
o Questions should be grouped by topic and logically sequenced.
 The respondents are willing to answer questions.
o Examples: income, disease, etc.
o No rules to deal with sensitive questions: but it is generally preferable to leave
them for the final stages of the interview.
o Record the presence of other people
B) Different types of data collection

There are two different types of data that we use when we are carrying our research projects.
These two different types of data are called Primary and Secondary data collection.

Primary Data

Primary data is data that we collect ourselves during the period of our research e.g.
Questionnaires, Observations, Interviews and so on. We then use the data we have collected and
noted down to begin the next stage of out research which is the theory making and the
understanding of what we are researching.

Primary data is best used for ever evolving research because different factors play roles in things
we research and can lead to varying results depending on the factor and how much of a role it
plays on the research.

Secondary Data

Secondry data is data that has already been collect and we use for reference or to gain knowledge
from other peoples experiences e.g. published books, Government publications, Journals and the
internet. We then use this data to add to the Primary data that we have collected and use it to
combine different people’s opinions and base a theory with evidence to back this point up.

Secondary Source

Internal Secondary External Secondary

Data Data

Books, Periodicals Reports and Computerised

Internal Records and other published publications from commercial and Media Resource
material government sources other data sources
Secondary data is best used to add other existing evidence and proof to the Primary data that we
have collected, we are better using Secondary data as reference and to gain the knowledge that
we need to begin our own research processes.

The urban design goals and objectives establish a broad framework within for the more specific
guiding principles and the visual design guidelines related to each of the portal areas.

External Secondary data

Books, Periodicals and other published material

Libraries Journals( TATVA)

Reports and publications from government sources

mospi.gov.in censusindia.gov.in dgciskol.nic.in

Computerised commercial and other data sources

Indiastat.com CMIE INDEST

Media Resource

The Hindu Times Network BBC

C) Sampling Methods

Though sampling is not new but the sampling theory has been developed recently. People knew
or not but they have been using the sampling technique in their day to day life. Ex. A housewife
test a small quality of rice to see whether it has been well cooked and give the generalized result
about the rice .In all these cases by inspecting a few they simply believe that the sample gives a
correct idea about the population. Most of our decision are based on the examination of a few
items only i.e. that sample studies.

It may be too expensive or too time consuming to attempt either a complete or a nearly complete
coverage in a statistical study.

Further to arrive at valid conclusions it may not be necessary to detail all or nearly all of the
population. We may study a sample drawn from the large population and, if that sample is
adequately representative of the population, we should be able to arrive at valid conclusion.
The sample has many advantages over census.

Merits:

1. It save time

2. It reduces cost

3. More reliable results can be obtained

4. It provides more detailed information

5. Some times only method to depend upon

6. Administrative convenience

Essentials of sampling: in order to reach to a clear conclusion, the sampling Should possess
the following:

1. It must be representative

2. Homogeneity

3. Adequate sample

4. Optimization

It would normally be impractical to study a whole population, for example when doing a
questionnaire survey. Sampling is a method that allows researchers to infer information about a
population based on results from a subset of the population, without having to investigate every
individual. Reducing the number of individuals in a study reduces the cost and workload, and
may make it easier to obtain high quality information, but this has to be balanced against having
a large enough sample size with enough power to detect a true association

If a sample is to be used, by whatever method it is chosen, it is important that the individuals

selected are representative of the whole population. This may involve specifically targeting hard
to reach groups. For example, if the electoral roll for a town was used to identify participants,
some people, such as the homeless, would not be registered and therefore excluded from the
study by default.

There are several different sampling techniques available, and they can be subdivided into two
groups: probability sampling and non-probability sampling. In probability (random) sampling,
you start with a complete sampling frame of all eligible individuals from which you select your
sample. In this way, all eligible individuals have a chance of being chosen for the sample, and
you will be more able to generalize the results from your study. Probability sampling methods
tend to be more time-consuming and expensive than non-probability sampling. In non-
probability (non-random) sampling, you do not start with a complete sampling frame, so some
individuals have no chance of being selected. Consequently, you cannot estimate the effect of
sampling error and there is a significant risk of ending up with a non-representative sample
which produces non-generalized results. However, non-probability sampling methods tend to be
cheaper and more convenient, and they are useful for exploratory research and hypothesis
generation.

Probability Sampling Methods

1. Simple random sampling

In this case each individual is chosen entirely by chance and each member of the population has
an equal chance, or probability, of being selected. One way of obtaining a random sample is to
give each individual in a population a number, and then use a table of random numbers to decide
which individuals to include.1 For example, if you have a sampling frame of 1000 individuals,
labeled 0 to 999, use groups of three digits from the random number table to pick your sample.
So, if the first three numbers from the random number table were 094, select the individual
labeled “94”, and so on.

As with all probability sampling methods, simple random sampling allows the sampling error to
be calculated and reduces selection bias. A specific advantage is that it is the most
straightforward method of probability sampling. A disadvantage of simple random sampling is
that you may not select enough individuals with your characteristic of interest, especially if that
characteristic is uncommon. It may
also be difficult to define a complete
sampling frame and inconvenient to
contact them, especially if different
forms of contact are required (email,
phone, post) and your sample units are
scattered over a wide geographical
area. If sampling frame is large, this
method is not practical.

Source:
http://faculty.elgin.edu/dkernler/statisti
cs/ch01/1-4.html
2. Systematic sampling

Individuals are selected at regular intervals from the sampling frame. The intervals are chosen to
ensure an adequate sample size. If you need a sample size n from a population of size x, you
should select every x/nth individual for the sample. For example, if you wanted a sample size of
100 from a population of 1000, select every 1000/100 = 10th member of the sampling frame.

Systematic sampling is often more convenient than simple random sampling, and it is easy to
administer. However, it may also lead to bias, for example if there are underlying patterns in the
order of the individuals in the sampling frame, such that the sampling technique coincides with
the periodicity of the underlying pattern. As a hypothetical example, if a group of students were
being sampled to gain their opinions on college facilities, but the Student Record Department’s
central list of all students was arranged such that the sex of students alternated between male and
female, choosing an even interval (e.g. every 20th student) would result in a sample of all males
or all females. Whilst
in this example the bias
is obvious and should
be easily corrected, this
may not always be the
case.

Source:
http://faculty.elgin.edu/
dkernler/statistics/ch01
/1-4.html

3. Stratified sampling

In this method, the population is first divided into subgroups (or strata) who all share a similar
characteristic. It is used when we might reasonably expect the measurement of interest to vary
between the different subgroups, and we want to ensure representation from all the subgroups.
For example, in a study of stroke outcomes, we may stratify the population by sex, to ensure
equal representation of men and women. The study sample is then obtained by taking equal
sample sizes from each stratum. In stratified sampling, it may also be appropriate to choose non-
equal sample sizes from each stratum. For example, in a study of the health outcomes of nursing
staff in a county, if there are three hospitals each with different numbers of nursing staff (hospital
A has 500 nurses, hospital B has 1000 and hospital C has 2000), then it would be appropriate to
choose the sample numbers from each hospital proportionally (e.g. 10 from hospital A, 20 from
hospital B and 40 from hospital C). This ensures a more realistic and accurate estimation of the
health outcomes of nurses across the county, whereas simple random sampling would over-
 represent nurses from hospitals A and B.
The fact that the sample was stratified
should be taken into account at the
analysis stage.

Stratified sampling improves the accuracy

and representativeness of the results by
reducing sampling bias. However, it
requires knowledge of the appropriate
characteristics of the sampling frame (the
details of which are not always available),
and it can be difficult to decide which
characteristic(s) to stratify by.
Source: http://faculty.elgin.edu/dkernler/statistics/ch01/1-4.html

4. Clustered sampling

In a clustered sample, subgroups of the population are used as the sampling unit, rather than
individuals. The population is divided into subgroups, known as clusters, which are randomly
selected to be included in the study. Clusters are usually already defined, for example individual
GP practices or towns could be identified as clusters. In single-stage cluster sampling, all
members of the chosen clusters are then included in the study. In two-stage cluster sampling, a
selection of individuals from each cluster is then randomly selected for inclusion. Clustering
should be taken into account in the analysis. The General Household survey, which is undertaken
annually in England, is a good example of a (one-stage) cluster sample. All members of the
selected households (clusters) are included in
the survey.Cluster sampling can be more
efficient that simple random sampling,
especially where a study takes place over a
wide geographical region. For instance, it is
easier to contact lots of individuals in a few
GP practices than a few individuals in many
different GP practices. Disadvantages include
an increased risk of bias, if the chosen clusters
are not representative of the population,
resulting in an increased sampling error.

Source: http://faculty.elgin.edu/dkernler/statistics/ch01/1-4.html
Non-Probability Sampling Methods

1. Convenience sampling

Convenience sampling is perhaps the easiest method of sampling, because participants are
selected based on availability and willingness to take part. Useful results can be obtained, but the
results are prone to significant bias, because those who volunteer to take part may be different
from those who choose not to (volunteer bias), and the sample may not be representative of other
characteristics, such as age or sex. Note: volunteer bias is a risk of all non-probability sampling
methods.

2. Quota sampling

This method of sampling is often used by market researchers. Interviewers are given a quota of
subjects of a specified type to attempt to recruit. For example, an interviewer might be told to go
out and select 20 adult men, 20 adult women, 10 teenage girls and 10 teenage boys so that they
could interview them about their television viewing. Ideally the quotas chosen would
proportionally represent the characteristics of the underlying population.

Whilst this has the advantage of being relatively straightforward and potentially representative,
the chosen sample may not be representative of other characteristics that weren’t considered (a
consequence of the non-random nature of sampling). 2

3. Judgement (or Purposive) Sampling

Also known as selective, or subjective, sampling, this technique relies on the judgement of the
researcher when choosing who to ask to participate. Researchers may implicitly thus choose a
“representative” sample to suit their needs, or specifically approach individuals with certain
characteristics. This approach is often used by the media when canvassing the public for
opinions and in qualitative research.

Judgement sampling has the advantage of being time-and cost-effective to perform whilst
resulting in a range of responses (particularly useful in qualitative research). However, in
addition to volunteer bias, it is also prone to errors of judgement by the researcher and the
findings, whilst being potentially broad, will not necessarily be representative.

4. Snowball sampling
This method is commonly used in social sciences when investigating hard-to-reach groups.
Existing subjects are asked to nominate further subjects known to them, so the sample increases
in size like a rolling snowball. For example, when carrying out a survey of risk behaviours
amongst intravenous drug users, participants may be asked to nominate other users to be
interviewed.

Snowball sampling can be effective when a sampling frame is difficult to identify. However, by
selecting friends and acquaintances of subjects already investigated, there is a significant risk of
selection bias (choosing a large number of people with similar characteristics or views to the
initial individual identified).

References

1. Ben-Shlomo Y, Brookes S, Hickman M. 2013. Lecture Notes: Epidemiology, Evidence-

based Medicine and Public Health (6th ed.), Wiley-Blackwell, Oxford.

2. http://www.stats.gla.ac.uk/steps/glossary/sampling.html