Académique Documents
Professionnel Documents
Culture Documents
Model: KH-1020/1021
Publish Date: May 2013
File No. SME120063D0
R120921M6604-TTEC
Ver04 F_2014-11
Trademarks
• Mylar is a registered trademark of DuPont Teijin Films U.S. Limited Partnership.
• Molykote is a registered trademark of Dow Corning Corporation.
• FLOIL is a registered trademark of Kanto Kasei Ltd. CORPORATION.
• TopAccess is a trademark of Toshiba Tec Corporation.
• iCLASS is a trademark of HID Corporation.
• MIFARE is a trademark of Royal Philips Electronics.
• Other company names and product names in this manual are the trademarks of their respective
companies.
1. Transportation/Installation
- The equipment is quite heavy, and weighs approximately 45 kg (99.23 lb.), therefore pay full
attention when handling it.
- Be sure to use a dedicated outlet with AC 120 V / 12 A, 220-240 V / 8 A for its power source.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and
direct sunlight.
- To insure adequate working space for the operation, keep a minimum clearance of 30 cm (11.8")
on the left, 80 cm (31.5") on the right and 20 cm (7.9") on the rear.
- The equipment shall be installed near the socket outlet and shall be accessible.
- Be sure to fix and plug in the power cable securely after the installation so that no one trips over
it.
3. General operations
- Check the procedures and perform them as described in the Service Manual.
- Make sure you do not lose your balance.
- Avoid exposure to your skin and wear protective gloves as needed.
5. Cautionary Labels
- During servicing, be sure to check the rating plate and cautionary labels such as "Unplug the
power cable during service", "CAUTION. HOT", "CAUTION. HIGH VOLTAGE", etc. to see if there
is any dirt on their surface and if they are properly stuck to the equipment.
[2]
[4]
[1]
[3]
6. Disposal of the Equipment, Supplies, Packing Materials, Used Batteries and IC-RAMs
including lithium batteries
- Regarding the recovery and disposal of the equipment, supplies, packing materials, used
batteries and IC-RAMs including lithium batteries, follow the relevant local regulations or rules.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach
diesem Handbuch.
ALLEGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG
AUF DIE WARTUNG FÜR e-STUDIO RD30 / RD301
Die Installation und die Wartung sind von einem qualifizierten Service-
Techniker durchzuführen.
1. Transport/Installation
- Das Gerät ist sehr schwer und wiegt etwa 45 kg (99.23 lbs) deshalb muss bei der Handhabung
des Geräts besonders aufgepasst werden.
- Eine spezielle Steckdose mit Stromversorgung von AC 120 V / 12 A oder 220-240 V / 8 A als
Stromquelle verwenden.
- Das Gerät ist aus Sicherheitsgründen zu erden.
- Einen geeigneten Standort für die Installation wählen. Standorte mit zuviel Hitze, hoher
Luftfeuchtigkeit, Staub, Vibrieren und direkter Sonneneinstrahlung sind zu vermeiden.
- Um einen optimalen Kopierbetrieb zu gewährleisten, muss ein Abstand von mindestens 30 cm
links, 80 cm rechts und 20 cm dahinter eingehalten werden.
- Das Gerät ist in der Nähe der Steckdose zu installieren; diese muss leicht zu erreichen sein.
- Nach der Installation muss das Netzkabel richtig hineingesteckt und befestigt werden, damit
niemand darüber stolpern kann.
3. Allgemeine Sicherheïtsmassnahmen
- Die Verfahren sind zu überprüfen und wie im Wartungshandbuch beschrieben durchzuführen.
- Vorsichtig, dass Sie nicht umfallen.
- Um Aussetzung zur Haut zur vermeiden, tragen Sie wenn nötig Schutzhandschuhe.
4. Sicherheitsrelevante Wartungsteile
- Der Leistungsschutzschalter, der Türschalter, die Sicherung, der Thermostat, die Ther-
mosicherung, der Thermistor, der Akkus, die IC-RAMs einschließlich der Lithiumakkus usw. sind
besonders sicherheitsrelevant. Sie müssen unbedingt korrekt gehandhabt und installiert werden.
Wenn diese Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwieg-
enden Schäden, wie einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind zu ver-
meiden, und es sind ausschließlich Teile zu verwenden, die von der Toshiba TEC Corporation
empfohlen sind.
5. Warnetiketten
- Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen
überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der
Wartungsarbeiten abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH
VOLTAGE“ („VORSICHT, HOCHSPANNUNG“), usw.], um sicherzustellen, dass sie nicht
verschmutzt sind und korrekt am Gerät angebracht sind.
[2]
[4]
[1]
[3]
[1] Klassifizierungsetikett
[2] Warnung fur Bereiche mit hohen Temperaturen (Fixiereinheit)
[3] Warnung fur Bereiche mit hohen Temperaturen
6. Entsorgung des Geräts, der Verbrauchs- und Verpackungsmaterialien, alter Akkus und IC-
RAMs
- In Bezug auf die Entsorgung und Wiederverwertung des Geräts, der Verbrauchs- und
Verpackungsmaterialien, alter Akkus und IC-RAMs, einschließlich Lithiumakkus, sind die
einschlägigen nationalen oder regionalen Vorschriften zu befolgen.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach
diesem Handbuch.
CONTENTS
1. SPECIFICATIONS/ACCESSORIES ............................................................................. 1-1
1.1 Specifications....................................................................................................................... 1-1
1.2 Accessories ......................................................................................................................... 1-3
2. GENERAL DESCRIPTION............................................................................................ 2-1
2.1 Sectional View ..................................................................................................................... 2-1
2.2 Electric Parts Layout............................................................................................................ 2-4
2.2.1 Paper feeding section............................................................................................. 2-4
2.2.2 Scanning section .................................................................................................... 2-5
2.2.3 Erase section.......................................................................................................... 2-6
2.2.4 PC board, Paper exit section.................................................................................. 2-7
2.3 Symbols and Functions of Various Components................................................................. 2-8
2.3.1 Motors .................................................................................................................... 2-8
2.3.2 Sensors and switches ............................................................................................ 2-8
2.3.3 Electromagnetic clutch ......................................................................................... 2-10
2.3.4 Solenoids.............................................................................................................. 2-10
2.3.5 PC boards ............................................................................................................ 2-11
2.3.6 Lamps................................................................................................................... 2-11
2.3.7 Thermistors and thermostats................................................................................ 2-11
2.3.8 Others................................................................................................................... 2-12
3. DESCRIPTION OF OPEARTION.................................................................................. 3-1
3.1 Control Panel ....................................................................................................................... 3-1
3.1.1 General description ................................................................................................ 3-1
3.2 Paper Feeding Section ........................................................................................................ 3-2
3.2.1 General descriptions .............................................................................................. 3-2
3.2.2 Composition ........................................................................................................... 3-3
3.2.3 Functions................................................................................................................ 3-3
3.2.4 Operation................................................................................................................ 3-4
3.3 Paper Transport Section...................................................................................................... 3-5
3.3.1 General description ................................................................................................ 3-5
3.3.2 Composition ........................................................................................................... 3-5
3.3.3 Functions................................................................................................................ 3-5
3.3.4 Operation................................................................................................................ 3-6
3.4 Scanning Section................................................................................................................. 3-7
3.4.1 General description ................................................................................................ 3-7
3.4.2 Composition ........................................................................................................... 3-8
3.4.3 Functions................................................................................................................ 3-8
3.4.4 Operation................................................................................................................ 3-8
3.5 Erase Section .................................................................................................................... 3-10
3.5.1 General description .............................................................................................. 3-10
3.5.2 Composition ......................................................................................................... 3-11
3.5.3 Functions.............................................................................................................. 3-11
3.5.4 Operation.............................................................................................................. 3-12
3.5.5 Control of the erase unit temperature / safety device........................................... 3-13
3.5.6 Heat control circuit................................................................................................ 3-13
3.6 Paper Exit Section ............................................................................................................. 3-15
3.6.1 General description .............................................................................................. 3-15
3.6.2 Composition ......................................................................................................... 3-16
3.6.3 Functions.............................................................................................................. 3-16
3.6.4 Operation.............................................................................................................. 3-17
3.7 Ink Printer .......................................................................................................................... 3-18
3.7.1 General description .............................................................................................. 3-18
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
CONTENTS
1
3.7.2 Functions.............................................................................................................. 3-18
4. DISASSEMBLY AND INSTALLATION ........................................................................ 4-1
4.1 Cover ................................................................................................................................... 4-1
4.1.1 Front cover ............................................................................................................. 4-1
4.1.2 Upper cover............................................................................................................ 4-2
4.1.3 Paper feed cover .................................................................................................... 4-4
4.1.4 Left upper cover ..................................................................................................... 4-6
4.1.5 Left center cover..................................................................................................... 4-7
4.1.6 Rear cover.............................................................................................................. 4-8
4.1.7 Upper rear cover .................................................................................................... 4-9
4.1.8 Left rear cover ........................................................................................................ 4-9
4.1.9 Right rear cover .................................................................................................... 4-10
4.1.10 Right lower cover.................................................................................................. 4-10
4.1.11 Right center cover ................................................................................................ 4-11
4.1.12 Right upper cover ................................................................................................. 4-12
4.1.13 Left lower cover .................................................................................................... 4-13
4.1.14 Handle .................................................................................................................. 4-15
4.2 Control Panel ..................................................................................................................... 4-16
4.2.1 Control panel board (OP board) ........................................................................... 4-16
4.2.2 LED board ............................................................................................................ 4-16
4.3 Paper Feeding Section ...................................................................................................... 4-17
4.3.1 Paper feeding unit ................................................................................................ 4-17
4.3.2 Separation roller ................................................................................................... 4-21
4.3.3 Pick-up roller movement motor (M3) .................................................................... 4-22
4.3.4 Pick-up roller home position sensor (S9) ............................................................. 4-23
4.3.5 Feed sensor (S4) / Front skew sensor (S5) / Rear skew sensor (S6) / Multi feed paper
sensor (S7) on the sending side............................................................................. 4-24
4.3.6 Multi feed paper sensor (S7) on the receiving side .............................................. 4-28
4.3.7 Feed tray paper sensor (S1) ................................................................................ 4-29
4.3.8 Front paper pull-up sensor (S2) ........................................................................... 4-29
4.3.9 Rear paper pull-up sensor (S3) ............................................................................ 4-30
4.3.10 Paper feed cover switch (SW1) ............................................................................ 4-30
4.3.11 Feed cover interlock switch (SW7) ....................................................................... 4-31
4.3.12 Registration sensor (S8)....................................................................................... 4-31
4.3.13 Registration roller ................................................................................................. 4-32
4.3.14 Feed motor (M1)................................................................................................... 4-34
4.3.15 Separation motor (M2) ......................................................................................... 4-35
4.4 Paper Transport Section.................................................................................................... 4-38
4.4.1 1st transport sensor (S14) .................................................................................... 4-38
4.4.2 1st transport roller ................................................................................................ 4-39
4.4.3 2nd transport sensor (S15)................................................................................... 4-40
4.4.4 2nd transport roller ............................................................................................... 4-41
4.4.5 3rd transport sensor (S18) ................................................................................... 4-42
4.4.6 Inner duct ............................................................................................................. 4-44
4.4.7 Heater cooling fan (F2)......................................................................................... 4-45
4.4.8 3rd transport roller ................................................................................................ 4-45
4.4.9 4th transport sensor (S19).................................................................................... 4-46
4.4.10 4th transport roller ................................................................................................ 4-47
4.4.11 Left center cover switch (SW3) ............................................................................ 4-49
4.4.12 Speed adjustment motor (M5) .............................................................................. 4-49
4.4.13 Heater gate solenoid (SOL1)................................................................................ 4-50
4.4.14 Cooling guide ....................................................................................................... 4-51
4.5 Scanning Section............................................................................................................... 4-53
4.5.1 Scanner entrance sensor (S10) ........................................................................... 4-53
4.5.2 Scanner entrance roller ........................................................................................ 4-54
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
CONTENTS
2
4.5.3 Scanner exit sensor (S11) .................................................................................... 4-55
4.5.4 Scanner exit roller ................................................................................................ 4-56
4.5.5 Scanner-1 (SCN1) ................................................................................................ 4-57
4.5.6 Scanner-2 (SCN2) ................................................................................................ 4-59
4.5.7 Scan motor (M4)................................................................................................... 4-61
4.5.8 Shading sheet ...................................................................................................... 4-62
4.5.9 Shading motor (M6).............................................................................................. 4-63
4.5.10 Shading sheet home position sensor (S13) ......................................................... 4-64
4.5.11 Left upper cover switch (SW2) ............................................................................. 4-64
4.6 Erase Section .................................................................................................................... 4-65
4.6.1 Erase unit ............................................................................................................. 4-65
4.6.2 Outside unit cover ................................................................................................ 4-66
4.6.3 Front side cover.................................................................................................... 4-66
4.6.4 Rear side cover .................................................................................................... 4-67
4.6.5 Heat roller-1.......................................................................................................... 4-68
4.6.6 Inside unit cover ................................................................................................... 4-69
4.6.7 Heat roller-1 lamp / Heat roller-2 lamp (LAMP1 / LAMP2) ................................... 4-70
4.6.8 Outside unit paper guide ...................................................................................... 4-73
4.6.9 Pressure roller-2 ................................................................................................... 4-74
4.6.10 Heat roller-2.......................................................................................................... 4-75
4.6.11 Inside unit paper guide ......................................................................................... 4-77
4.6.12 Pressure roller-1 ................................................................................................... 4-78
4.6.13 Heat roller-2 center thermistor (THMS3) / Heat roller-2 side thermistor (THMS4)4-79
4.6.14 Heat roller-2 center thermostat (THMO2)............................................................. 4-81
4.6.15 Inside unit separation finger ................................................................................. 4-82
4.6.16 Lower inside unit cover......................................................................................... 4-83
4.6.17 Outside unit separation fingers............................................................................. 4-84
4.6.18 Inside unit / Outside unit....................................................................................... 4-84
4.6.19 Drive gear unit ...................................................................................................... 4-86
4.6.20 Paper guide roller ................................................................................................. 4-87
4.6.21 Heat roller-1 center thermistor (THMS1) .............................................................. 4-87
4.6.22 Heat roller-1 side thermistor (THMS2) ................................................................. 4-88
4.6.23 Heat roller-1 center thermostat (THMO1)............................................................. 4-88
4.6.24 Erase unit entrance sensor (S16)......................................................................... 4-89
4.6.25 Erase unit exit sensor (S17) ................................................................................. 4-90
4.6.26 Right lower cover switch (SW4) ........................................................................... 4-91
4.6.27 Right upper cover switch (SW5) ........................................................................... 4-91
4.6.28 Paper cooling fan-1 (F1)....................................................................................... 4-92
4.6.29 Scanner cooling fan (F3) ...................................................................................... 4-93
4.6.30 Erase unit motor (M7)........................................................................................... 4-93
4.6.31 Heater transport clutch (CLT1) ............................................................................. 4-95
4.7 Paper Exit Section ............................................................................................................. 4-97
4.7.1 Exit path sensor (S12) .......................................................................................... 4-97
4.7.2 Exit path roller ...................................................................................................... 4-98
4.7.3 Reuse drawer aligning roller lift motor (M9) ......................................................... 4-99
4.7.4 Reuse drawer aligning roller position sensor (S27)............................................ 4-101
4.7.5 Reuse drawer sensor (S24) ............................................................................... 4-103
4.7.6 Reuse drawer exit roller ..................................................................................... 4-104
4.7.7 Reuse drawer exit motor (M8) ............................................................................ 4-106
4.7.8 Drawer base metal plate .................................................................................... 4-107
4.7.9 Sensor holder ..................................................................................................... 4-109
4.7.10 5th transport sensor ........................................................................................... 4-109
4.7.11 5th transport roller .............................................................................................. 4-110
4.7.12 6th transport sensor (S26).................................................................................. 4-111
4.7.13 Reject drawer sensor (S25)................................................................................ 4-112
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
CONTENTS
3
4.7.14 Reject drawer paper full sensor (S23) ................................................................ 4-112
4.7.15 Reject drawer exit roller...................................................................................... 4-113
4.7.16 Reject drawer gate solenoid (SOL2) .................................................................. 4-115
4.7.17 Left lower cover switch (SW6) ............................................................................ 4-116
4.7.18 Reuse drawer aligning roller............................................................................... 4-116
4.7.19 Reuse drawer paper full sensor (S21) / Reuse drawer entrance sensor (S20).. 4-121
4.7.20 Reuse drawer ..................................................................................................... 4-125
4.7.21 Reject drawer ..................................................................................................... 4-125
4.8 Ink printer......................................................................................................................... 4-126
4.8.1 Ink printer board ................................................................................................. 4-126
4.8.2 Ink pad................................................................................................................ 4-127
5. SELF-DIAGNOSIS MODES .......................................................................................... 5-1
5.1 Overview.............................................................................................................................. 5-1
5.2 Input/output check test ........................................................................................................ 5-2
5.3 Adjustment........................................................................................................................... 5-8
5.4 Setting ............................................................................................................................... 5-19
5.5 Log output / adjustment value saving mode ...................................................................... 5-23
6. PREVENTIVE MAINTENANCE (PM)............................................................................ 6-1
6.1 Overview.............................................................................................................................. 6-1
6.1.1 General Description................................................................................................ 6-1
6.2 Preventive Maintenance Checklist....................................................................................... 6-2
6.3 Storage of Supplies and Replacement Parts....................................................................... 6-3
7. ERROR CODE / TROUBLESHOOTING....................................................................... 7-1
7.1 General Description ............................................................................................................ 7-1
7.1.1 If a problem continues even after performing all troubleshooting........................... 7-1
7.1.2 Collection of debug logs with a USB device ........................................................... 7-2
7.2 Error Code List..................................................................................................................... 7-4
7.2.1 Alert ........................................................................................................................ 7-4
7.2.2 Jam......................................................................................................................... 7-5
7.2.3 Error ....................................................................................................................... 7-8
7.2.4 File sharing related error ...................................................................................... 7-10
7.2.5 System error......................................................................................................... 7-10
7.2.6 Access related error ............................................................................................. 7-11
7.2.7 Maintenance error ................................................................................................ 7-12
7.2.8 Network error........................................................................................................ 7-13
7.3 Diagnosis and Prescription for Each Error Code ............................................................... 7-14
7.3.1 Check item ........................................................................................................... 7-14
7.3.2 Alert ...................................................................................................................... 7-14
7.3.3 Jam....................................................................................................................... 7-22
7.3.4 Error ..................................................................................................................... 7-47
7.3.5 File sharing related error ...................................................................................... 7-58
7.3.6 System error......................................................................................................... 7-63
7.3.7 Access related error ............................................................................................. 7-70
7.3.8 Maintenance error ................................................................................................ 7-70
7.3.9 Network error........................................................................................................ 7-74
7.4 Other troubleshooting ........................................................................................................ 7-77
7.4.1 Troubleshooting for the scanning image .............................................................. 7-77
7.4.2 Abnormal noise .................................................................................................... 7-77
7.4.3 Ink printer position ................................................................................................ 7-78
7.4.4 Adjustment of Erase unit ..................................................................................... 7-81
8. REPLACEMENT OF PC BOARDS/SSD ...................................................................... 8-1
8.1 Installation and Replacement of PC boards ........................................................................ 8-1
8.1.1 Board case ............................................................................................................. 8-1
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
CONTENTS
4
8.1.2 SYS control board (SYS board) ............................................................................. 8-1
8.1.3 Scanner board (SCAN board) ................................................................................ 8-2
8.1.4 Main board (MAIN board) ....................................................................................... 8-2
8.1.5 Power supply board (PWR board).......................................................................... 8-3
8.1.6 Power supply board case ....................................................................................... 8-3
8.1.7 SYS board cooling fan (F4) .................................................................................... 8-4
8.1.8 SSD (SSD) ............................................................................................................. 8-4
8.1.9 Power supply fan (F5) ............................................................................................ 8-5
8.2 Precautions and Procedures for Replacing PC Boards and SSD ....................................... 8-6
8.2.1 Procedures when replacing the SSD ..................................................................... 8-6
8.2.2 Procedures when replacing the SYS board ........................................................... 8-6
8.2.3 Procedures when replacing the MAIN board.......................................................... 8-6
8.2.4 Procedures when replacing the scanner board ...................................................... 8-7
8.3 Precautions when disposing of the equipment .................................................................... 8-8
9. FIRMWARE UPDATING ............................................................................................... 9-1
9.1 Firmware Updating with USB Device................................................................................... 9-1
9.1.1 Firmware type and data file name for updating ...................................................... 9-1
9.1.2 Precaution for a USB device .................................................................................. 9-2
9.1.3 Update Procedure .................................................................................................. 9-3
10. WIRE HARNESS CONNECTION................................................................................ 10-1
10.1 AC Wire Harness ............................................................................................................... 10-1
10.2 DC Wire Harness............................................................................................................... 10-2
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
CONTENTS
5
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
CONTENTS
6
1. SPECIFICATIONS/ACCESSORIES
1
1.1 Specifications
• Type Console type
• Paper feeding Feed tray (with an original glass and separation rollers, the center
used as guide to place originals)
• Paper type Plain paper (OHP films, postcards, envelopes, labels, tab paper are
not available)
• Paper exit Separation exit to reuse and reject drawers (Drawer stack system
using the exit rollers)
Reject drawer
Stack height: 10 mm (0.55") or lower,
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
SPECIFICATIONS/ACCESSORIES
1-1
• Warm-up time 40 seconds +/- 10%
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
SPECIFICATIONS/ACCESSORIES
1-2
1.2 Accessories
1
Operator's manual User Guide
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
SPECIFICATIONS/ACCESSORIES
1-3
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
SPECIFICATIONS/ACCESSORIES
1-4
2. GENERAL DESCRIPTION
F3 F1
A3 A2
F2
A1 F10
F9
E6
F4
B1
A6 E4
E7 E5
E1 A7
E2 D5
D2
F5
D6
A5
D1
D3
C1
A4 D4
F7
F6 F8
C2
F11 A9
F12
F13
A8
E8
F14
Fig. 2-1
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
GENERAL DESCRIPTION
2-1
G9 G6 G4 G5 G10 G11 G1 H5
G3
G2
G7
H1
G8 G23
G15 G25
G16 G22
G12
G21
G13 I2
G17 H3
I1
H4
G20
G18
G24
G14 G19
G27 G33
G34
G26
H2
G30
G28
G29
G32
G31
Fig. 2-2
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
GENERAL DESCRIPTION
2-2
A1 Feed motor G1 Feed tray paper sensor
A2 Separation motor G2 Front paper pull-up sensor
A3 Pick-up roller movement motor G3 Rear paper pull-up sensor
2
A4 Scan motor G4 Feed sensor
A5 Speed adjustment motor G5 Front skew sensor
A6 Shading motor G6 Rear skew sensor
A7 Erase unit motor G7 Multi feed paper sensor
A8 Reuse drawer exit motor G8 Registration sensor
A9 Reuse drawer aligning roller lift motor G9 Pick-up roller home position sensor
B1 Heater transport clutch G10 Feed cover switch
C1 Heater gate solenoid G11 Feed cover interlock switch
C2 Reject drawer gate solenoid G12 Scanner entrance sensor
D1 Heat roller-1 center thermostat G13 Scanner exit sensor
D2 Heat roller-2 center thermostat G14 Exit path sensor
D3 Heat roller-1 center thermistor G15 Shading sheet home position sensor
D4 Heat roller-1 side thermistor G16 Left upper cover switch
D5 Heat roller-2 center thermistor G17 Left center cover switch
D6 Heat roller-2 side thermistor G18 1st transport sensor
E1 Scanner-1 G19 2nd transport sensor
E2 Scanner-2 G20 Erase unit entrance sensor
E3 Ink printer G21 Erase unit exit sensor
E4 Paper cooling fan-1 G22 3rd transport sensor
E5 Heater cooling fan G23 4th transport sensor
E6 Paper cooling fan-3 G24 Right lower cover switch
E7 SYS board cooling fan G25 Right upper cover switch
E8 Power supply fan G26 Reuse drawer entrance sensor
F1 Pick-up roller G27 Reuse drawer paper full sensor
F2 Registration roller G28 5th transport sensor
F3 Separation roller G29 Reject drawer paper full sensor
F4 Scanner entrance roller G30 Reuse drawer sensor
F5 Scanner exit roller G31 Reject drawer sensor
F6 Exit path roller G32 6th transport sensor
F7 1st transport roller G33 Reuse drawer aligning roller position
sensor
F8 2nd transport roller G34 Left lower cover switch
F9 3rd transport roller H1 System control board
F10 4th transport roller H2 Power supply board
F11 Reuse drawer exit roller H3 Main board
F12 Reuse drawer aligning roller H4 Scanner board
F13 5th transport roller H5 Control panel board
F14 Reject drawer exit roller I1 Heater lamp-1
I2 Heater lamp-2
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
GENERAL DESCRIPTION
2-3
2.2 Electric Parts Layout
M2
S9
S6 SW7
S3
S4
S1
SW1
M3
S2
M1
S5
S7
S8
Fig. 2-3
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
GENERAL DESCRIPTION
2-4
2.2.2 Scanning section
S13
S10
M6
SW8
M4
S11
M5 SW9
SCN2 S12
SCN1
Fig. 2-4
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GENERAL DESCRIPTION
2-5
2.2.3 Erase section
SW5
SW4
S18
S19
F1
F2
CLT1 S17
THMO2
F4
THMS3
M7 THMO1
THMS1
THMS4
SOL1 LAMP2
F3 THMS2
LAMP1
S16
S15
S14
Fig. 2-5
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
GENERAL DESCRIPTION
2-6
2.2.4 PC board, Paper exit section
LED
SW2
SW10
SCNB
SW3
PRT
PS
S27
M9
SW12 S21
SW6
S24
S20
F5
M8
SOL2
S25
S22
S23
S26
Fig. 2-6
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GENERAL DESCRIPTION
2-7
2.3 Symbols and Functions of Various Components
The column "P-I" shows the page and item number in the parts list.
2.3.1 Motors
M1 FEED-MOT Driving the pick-up roller, feed roller Fig. 2-3 7-13
Feed motor and registration roller
M2 SEPA-MOT Driving the separation roller Fig. 2-3 7-31
Separation motor
M5 SPD-AJT-MOT Driving the paper transport roller from Fig. 2-4 21-23
Speed adjustment motor the scanning section to the erase sec-
tion
M7 ERAS-MOT Driving the erase unit and transporting Fig. 2-5 21-21
Erase unit motor paper
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
GENERAL DESCRIPTION
2-8
Symbol Name Function Remarks P-I
S9 PU-RLR-HOME-SNR Detecting the home position of the pick- Fig. 2-3 3-11
2
Pick-up roller home position up roller
sensor
S10 SCN-ENT-SNR Controlling scan timing in the scanning Fig. 2-4 12-18
Scanner entrance sensor section
S11 SCN-EXIT-SNR Controlling switch timing of the trans- Fig. 2-4 13-9
Scanner exit sensor port path
S12 EXIT-PATH-SNR Detecting paper at the transport path to Fig. 2-4 13-9
Exit path sensor the paper exit section
S13 SHAD-SHT-HOME-SNR Detecting the home position of the Fig. 2-4 19-19
Shading sheet home position shading sheet
sensor
S14 1ST-TRANS-SNR Detecting scanned paper (for short-size Fig. 2-5 17-8
1st transport sensor paper)
S16 ERAS-ENT-SNR Detecting paper at the erase unit Fig. 2-5 17-8
Erase unit entrance sensor entrance
S17 ERAS-EXIT-SNR Detecting paper at the erase unit exit Fig. 2-5 17-6
Erase unit exit sensor
S18 3RD-TRANS-SNR Detecting paper before images are Fig. 2-5 16-19
3rd transport sensor erased
S19 4TH-TRANS-SNR Detecting paper after images are Fig. 2-5 16-19
4th transport sensor erased (for short-size paper)
S20 REUS-ENT-SNR Detecting paper at the reuse drawer Fig. 2-6 29-16
Reuse drawer entrance sen- entrance
sor
S22 5TH-TRANS-SNR Detecting paper at the transport path to Fig. 2-6 32-26
5th transport sensor the reject drawer
S23 REJE-FULL-SNR Detecting paper-full of the reject drawer Fig. 2-6 32-25
Reject drawer paper full sen-
sor
S26 6TH-TRANS-SNR Detecting paper at the transport path to Fig. 2-6 32-26
6th transport sensor the reject drawer
S27 REUS-ALIGN-RLR-SNR Detecting the position of the aligning Fig. 2-6 34-15
Reuse drawer aligning roller roller
position sensor
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GENERAL DESCRIPTION
2-9
Symbol Name Function Remarks P-I
2.3.4 Solenoids
SOL1 HTR-GT-SOL Switching the gate to the erase section Fig. 2-5 20-4
Heater gate solenoid or the paper exit section
SOL2 REJE-GT-SOL Switching the gate to the reject drawer Fig. 2-6 31-15
Reject drawer gate solenoid
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
GENERAL DESCRIPTION
2 - 10
2.3.5 PC boards
2.3.6 Lamps
LAMP1 HTR-LP-1 Heating the heat roller-1 (for erasing Fig. 2-5 25-22
Heater lamp-1 images on the front side of paper)
LAMP2 HTR-LP-2 Heating the heat roller-2 (for erasing Fig. 2-5 24-18
Heater lamp-2 images on the back side of paper)
THMO1 THERMO-C-HTR-1 Shutting off the power supply when the Fig. 2-5 26-10
Heat roller-1 center thermo- heat roller-1 shows an abnormal tem-
stat perature rise
THMO2 THERMO-C-HTR-2 Shutting off the power supply when the Fig. 2-5 24-11
Heat roller-2 center thermo- heat roller-2 shows an abnormal tem-
stat perature rise
THMS1 THMS-C-HTR-1 Detecting the temperature of the center Fig. 2-5 26-19
Heat roller-1 center thermistor of the heat roller-1
THMS2 THMS-S-HTR-1 Detecting the temperature of the side of Fig. 2-5 26-19
Heat roller-1 side thermistor the heat roller-1
THMS3 THMS-C-HTR-2 Detecting the temperature of the center Fig. 2-5 24-26
Heat roller-2 center thermistor of the heat roller-2
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GENERAL DESCRIPTION
2 - 11
Symbol Name Function Remarks P-I
THMS4 THMS-S-HTR-2 Detecting the temperature of the side of Fig. 2-5 24-26
Heat roller-2 side thermistor the heat roller-2
2.3.8 Others
SCN1 SCN-1 Scanning the front side of the paper Fig. 2-4 12-16
Scanner-1
SCN2 SCN-2 Scanning the back side of the paper Fig. 2-4 16-3
Scanner-2
F1 FAN-1 Cooling down the paper after images Fig. 2-5 9-5
Paper cooling fan-1 are erased
F2 HTR-FAN Cooling down the back side of the Fig. 2-5 16-22
Heater cooling fan paper after images are erased
F5 PWR-FAN Cooling down the power supply unit Fig. 2-6 27-3
Power supply fan
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GENERAL DESCRIPTION
2 - 12
3. DESCRIPTION OF OPEARTION
[UP] button
[LEFT] button [RIGHT] button
[DOWN] button
Fig. 3-1
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DESCRIPTION OF OPEARTION
3-1
3.2 Paper Feeding Section
Feed sensor
Registration sensor
Front paper pull-up sensor
Fig. 3-2
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DESCRIPTION OF OPEARTION
3-2
3.2.2 Composition
Registration sensor S8
Separation motor M2
Pick-up motor M3
3.2.3 Functions
1. Feed tray paper sensor (S1)
This sensor detects whether paper to be reused is set in the reuse paper tray or not.
2. Paper pull-up sensors (S2/S3)
This sensor detects the paper pull-up at its front and rear sides if stapled reuse paper is fed.
3. Feed sensor (S4)
This sensor detects paper feeding at the paper exit. It also detects the stop position for the paper
size measurement.
4. Skew sensor (S5/S6)
These sensors detect paper skew. They are located at the front and rear sides.
5. Multi feed paper sensor (S7)
This is an ultrasonic sensor to detect multiple paper feeding.
6. Registration sensor (S8)
This sensor detects the paper feed exit position.
7. Pick-up home position sensor (S9)
This sensor detects the home position of the pick-up roller movement drive.
8. Paper feed cover switch (SW1)
This switch detects the opening/closing status of the paper feed cover.
9. Feed motor (M1)
This motor drives the pickup roller, feed roller and registration roller.
10.Separation motor (M2)
This motor drives the separation roller.
11. Pick-up motor (M3)
This motor drives the pick-up roller movement cam by means of the worm gear, and thus the pick-up
roller is moved up and down.
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DESCRIPTION OF OPEARTION
3-3
3.2.4 Operation
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DESCRIPTION OF OPEARTION
3-4
3.3 Paper Transport Section
3.3.2 Composition
3.3.3 Functions
1. 1st transport sensor (S14)
This is the paper detection sensor mounted in the paper path leading to the erase unit after scan-
ning. This sensor is located before the 1st transport roller and detects the transport state of short
paper.
2. 2nd transport sensor (S15)
This sensor is located after the 2nd transport roller and detects the paper transport state between
the scanning section and the erase section. In addition, it is used to detect the speed switching tim-
ing of the speed adjustment motor.
3. Erase unit entrance sensor (S16)
This sensor detects the paper transport state at the erase unit entrance section.
4. Erase unit exit sensor (S17)
This sensor detects the paper transport state at the erase unit exit section.
5. 3rd transport sensor (S18)
This sensor is located after the erase unit exit sensor and detects the paper transport state between
the erase section and the scanning section.
6. 4th transport sensor (S19)
This sensor is located after the 4th transport roller and detects the short-size paper transport state
between the erase section and the scanning section.
7. Exit path sensor (S12)
This sensor detects the paper transport state when it is transported to the paper exit section by the
gate switching.
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DESCRIPTION OF OPEARTION
3-5
8. Speed adjustment motor (M5)
This motor is used to transport the paper fed from the scanning section to the erase section. The
paper which has passed through the scanning section is transported while the transport speed is
increased with this motor.
3.3.4 Operation
[A] Transport speed adjustment between the scanning section and the erase section
• The scan motor controls the paper transport at the specified speed.
• The paper which was scanned and passed through the scanning section is transported by the 1st
transport roller and the 2nd transport roller.
• When the 2nd transport sensor has been turned OFF, the speed of the speed adjustment motor is
increased, and thus the 1st transport roller and the 2nd transport roller transport the paper accord-
ingly.
• When the 2nd transport sensor has been turned ON, the speed adjustment motor is stopped. Then
the transport speed is decreased to the same one as that of the erase unit, and the paper is trans-
ported.
• Paper whose transport speed has been decreased is transported to the erase unit.
• The erase unit motor drives the erase unit and controls the paper transport at the specified speed.
Scanning section
Scan motor
Fig. 3-3
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DESCRIPTION OF OPEARTION
3-6
3.4 Scanning Section
Scanner-1
Scanner-2
Scan motor
Fig. 3-4
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DESCRIPTION OF OPEARTION
3-7
3.4.2 Composition
Scanning section
Scanner-2 SCN2
Scan motor M4
3.4.3 Functions
1. Scanner entrance sensor (S10)
This sensor detects the paper transport state and image scanning timing.
2. Scanner exit sensor (S11)
This sensor detects the transport path switching timing to transport the paper to the erase section or
the paper exit section by means of the gate solenoid.
3. Shading sheet home position sensor (S13)
This sensor detects the home position of the shading sheet.
4. Scanner-1 (SCN1)
This scanner scans the paper before and after erasing images. This is located at the outside of the
paper transport path and scans the front side of the paper.
5. Scanner-2 (SCN2)
This scanner scans the paper before and after erasing images. This is located at the inside of the
paper transport path and scans the back side of the paper.
6. Shading motor (M6)
This motor moves the shading sheet.
7. Scan motor (M4)
This motor is used to transport the paper to the scanning section. This is also used to transport the
paper to the paper exit section.
8. Left upper cover switch (SW2)
This switch detects the opening/closing of the left upper cover.
3.4.4 Operation
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DESCRIPTION OF OPEARTION
3-8
Shading sheet home
position sensor
Shading motor
3
CW
Scanner-1 CCW
Scanner-2
Shading sheet
Fig. 3-5
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DESCRIPTION OF OPEARTION
3-9
3.5 Erase Section
Heat roller-2
center thermostat
Heater lamp-2
Heat roller-1
center thermostat
Heat roller-2
center thermistor
Heat roller-1
center thermistor
Heat roller-1
side thermistor
Heat roller-2
side thermistor Heater lamp-1 Right lower cover switch
Fig. 3-6
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DESCRIPTION OF OPEARTION
3 - 10
3.5.2 Composition
Erase section
Heater fan F2
3.5.3 Functions
1. Heat roller-1 center thermistor (THMS1)
This is the contact thermistor to detect the temperature of the center of the heat roller-1.
2. Heat roller-1 side thermistor (THMS2)
This is the contact thermistor to detect the temperature of the side of the heat roller-1.
3. Heat roller-2 center thermistor (THMS3)
This is the contact thermistor to detect the temperature of the center of the heat roller-2.
4. Heat roller-2 side thermistor (THMS4)
This is the contact thermistor to detect the temperature of the side of the heat roller-2.
5. Heat roller-1 center thermostat (THMO1)
This thermostat shuts off the power supply to the heater lamp-1 when an abnormal temperature rise
of the heat roller-1 is detected.
6. Heat roller-2 center thermostat (THMO2)
This thermostat shuts off the power supply to the heater lamp-2 when an abnormal temperature rise
of the heat roller-2 is detected.
7. Heater lamp-1 and heater lamp-2 (LAMP1, LAMP2)
The heater lamp-1 and lamp-2 are halogen lamps to apply heat to the heat roller-1 and lamp-2, cor-
respondingly. Heating by the heater lamp-1 causes heat to reach the back side of the paper, the
heater lamp-2 can erase toner colors with less power than the heater lamp-1.
8. Erase unit motor (M7)
This motor drives the heat roller-1, heat roller-2, pressure roller-1 and pressure roller-2 in the erase
unit. It also drives the 3rd and 4th transport rollers through the heater transport clutch so that the
paper is transported to the scanning section.
9. Heater transport clutch (CLT1)
This clutch connects or disconnects the driving from the erase unit motor to the 3rd and 4th trans-
port rollers.
10.Heater fan (F2)
This fan cools down the paper with erased images.
11. Right lower cover switch (SW4)
This switch detects the opening/closing of the right lower cover.
12.Heat roller-1
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DESCRIPTION OF OPEARTION
3 - 11
This roller is heated by the embedded heater lamp-1 and erases toner colors on the front side of the
paper.
13.Heat roller-2
This roller is heated by the embedded heater lamp-2 and erases toner colors on the front side of the
paper.
14.Pressure roller
This roller is located facing the heat roller-1 and -2, and applies pressures to them. As a result, the
necessary nip amount for the heat rollers for erasing toner colors can be determined.
3.5.4 Operation
Heat roller-2
Heater lamp-2
Heat roller-2
center thermostat
Heat roller-2
center thermistor
Pressure roller
Heat roller-2
side thermistor
Heat roller-1
center thermostat
Heat roller-1
Heater lamp-1
Fig. 3-7
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DESCRIPTION OF OPEARTION
3 - 12
3.5.5 Control of the erase unit temperature / safety device
The surface temperature of the heat roller-1 and roller-2 is detected by the thermistor. If the detected
temperature is higher than the specified one, power supplying to the heater lamp-1 and lamp-2 is shut
off. If it is lower, power is supplied to the heater lamp-1 and lamp-2 to control the surface temperature of
the heat roller-1 and roller-2 becomes constant.
The thermostats are equipped in the heat roller-1 and roller-2 to prevent overheating. If an abnormal
temperature raise occurs, power supplying to the heater lamp-1 and lamp-2 are shut off by the thermo- 3
stats.
Rear side
Heat roller-2
center thermistor
Heat roller-2
side thermistor
Fig. 3-8
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DESCRIPTION OF OPEARTION
3 - 13
Main power switch
LVPS
Interlock switch
Fuse
L Relay
FIL
N Lamp circuit
Heat roller-1
Heater lamp-1
Pressure roller-1
Pressure roller-2
AWG18 N
Heat roller-2
AWG18 N
Heater lamp-2
AWG16 L
Fig. 3-9
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DESCRIPTION OF OPEARTION
3 - 14
3.6 Paper Exit Section
Fig. 3-10
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DESCRIPTION OF OPEARTION
3 - 15
3.6.2 Composition
3.6.3 Functions
1. Exit sensor (S20)
This sensor detects the stop timing for the image erasing check and the transport timing when the
images are unerased.
2. Reuse drawer paper full sensor (S21)
This sensor detects paper full in the reuse drawer.
3. 5th transport sensor (S22)
This sensor detects paper jamming in the paper transport path of the reject drawer, and the timing
corresponding to the speed of the paper output to the reject drawer.
4. Reject drawer paper full sensor (S23)
This sensor detects paper full in the reject drawer.
5. Reuse drawer sensor (S24)
This sensor detects the presence/absence of the reuse drawer.
6. Reject drawer sensor (S25)
This sensor detects the presence/absence of the reject drawer.
7. Left lower cover switch (SW6)
This detects the opening/closing of the left lower cover.
8. Reject drawer gate solenoid (SOL2)
This switches the gate to the reuse drawer or to the reject drawer.
9. Reuse drawer exit motor (M8)
This motor transports paper to the reuse drawer or the reject drawer, driving the reuse drawer exit
roller, reject drawer exit roller and reject path roller.
10.Aligning roller lift motor (M9)
This drives the reuse drawer aligning roller up and down.
11. Switching regulator cooling fan (F5)
This fan cools down the power supply.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DESCRIPTION OF OPEARTION
3 - 16
3.6.4 Operation
Fig. 3-11
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DESCRIPTION OF OPEARTION
3 - 17
3.7 Ink Printer
3.7.2 Functions
[A] Printing
The position where “dot marks” are printed is determined depending on the detected mark numbers.
The mark size is 7 dots x 10 dots.
Default value: 0
0: OFF, 1: ON
Sets this function to ON/OFF.
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DESCRIPTION OF OPEARTION
3 - 18
4. DISASSEMBLY AND INSTALLATION
4.1 Cover
Fig. 4-1
Fig. 4-2
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4-1
4.1.2 Upper cover
Fig. 4-3
Fig. 4-4
Fig. 4-5
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4-2
(7) Remove 2 screws and lift up the upper cover
[1] to take it off.
Fig. 4-6
Fig. 4-7
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4-3
4.1.3 Paper feed cover
Fig. 4-8
Fig. 4-9
Fig. 4-10
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4-4
(3) Remove 4 screws and 1 ground wire.
Remove 1 spring [1].
Fig. 4-11
Fig. 4-12
Fig. 4-13
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4-5
Note:
The 3 hooks [3] under the paper feed cover
should be hooked on the holes of the frame.
Fig. 4-14
Fig. 4-15
Fig. 4-16
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4-6
(4) Open the left center cover. Take off the left
upper cover [1].
Fig. 4-17
Fig. 4-18
Fig. 4-19
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4-7
(4) Open the left lower cover.
(5) Take off the left center cover [1] with releas-
ing the rear side shaft.
Fig. 4-20
Fig. 4-21
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4-8
4.1.7 Upper rear cover
Fig. 4-22
Fig. 4-23
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4-9
4.1.9 Right rear cover
Fig. 4-24
Fig. 4-25
Fig. 4-26
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 10
4.1.11 Right center cover
Fig. 4-27
Fig. 4-28
Fig. 4-29
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DISASSEMBLY AND INSTALLATION
4 - 11
4.1.12 Right upper cover
Fig. 4-30
Fig. 4-31
Fig. 4-32
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 12
(5) Disconnect 1 connector [4] of the paper cool-
ing fan-1.
Fig. 4-33
Fig. 4-34
Fig. 4-35
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DISASSEMBLY AND INSTALLATION
4 - 13
(3) Remove 1 screw and take off the front side
cover shaft [2].
Fig. 4-36
Fig. 4-37
Fig. 4-38
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 14
4.1.14 Handle
Fig. 4-39
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DISASSEMBLY AND INSTALLATION
4 - 15
4.2 Control Panel
Fig. 4-40
Fig. 4-41
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DISASSEMBLY AND INSTALLATION
4 - 16
4.3 Paper Feeding Section
Fig. 4-42
Fig. 4-43
Note:
Be sure to attach the feed roller to the equip-
ment model correspondingly since it differs
between e-STUDIO RD30 and e-STUDIO
RD301.
e-STUDIO RD30 : Gray
e-STUDIO RD301 : Red
Fig. 4-44
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 17
(3) Take off the paper guide [2] by releasing its
latches to front and rear.
Note:
When installing the paper guide, insert 3 pro-
trusions [3] at the bottom of the guide into the
holes on the equipment side.
Fig. 4-45
Fig. 4-46
Fig. 4-47
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 18
Notes:
Install the paper feeding unit following the [2]
procedure below.
1. Engage 2 bushings [1] with 2 metal plates
[2] while the unit is kept upright.
[1]
4
Fig. 4-48
[1]
Fig. 4-49
[1]
[3]
Fig. 4-50
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DISASSEMBLY AND INSTALLATION
4 - 19
3. Make sure that the gears of the unit are
engaged with each other, and then slide
the unit to the rear.
Fig. 4-51
[1]
[2]
Fig. 4-52
[1]
[4]
Fig. 4-53
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DISASSEMBLY AND INSTALLATION
4 - 20
Note:
Confirm that the bushing [7] is located at the
appropriate attachment position (inside of
the holder).
Fig. 4-54
[1]
Fig. 4-55
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DISASSEMBLY AND INSTALLATION
4 - 21
(3) Remove the clip [4], separation roller [2] and
torque limiter [3].
Notes: [3]
1. When installing the torque limiter, align [4]
the pin of the shaft and the groove of the
torque limiter.
2. When installing the separation roller, align
the protrusion of the torque limiter and the
groove of the separation roller.
[2]
Fig. 4-56
Fig. 4-57
Fig. 4-58
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 22
(3) Disconnect 1 connector [4].
Fig. 4-59
Fig. 4-60
Fig. 4-61
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DISASSEMBLY AND INSTALLATION
4 - 23
(3) Disconnect 1 connector [4].
(4) Take off the pick-up roller home position sen-
sor [5].
Fig. 4-62
4.3.5 Feed sensor (S4) / Front skew sensor (S5) / Rear skew sensor
(S6) / Multi feed paper sensor (S7) on the sending side
Fig. 4-63
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 24
(3) Remove 1 clip [4]. Slide the shaft to remove
the arm [5] at the front side.
Fig. 4-64
Note:
When installing, be sure to place the gear so
that the inside of its tooth comes upward to
place the arm on it.
Fig. 4-65
Fig. 4-66
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DISASSEMBLY AND INSTALLATION
4 - 25
Note:
When installing, be sure to place the gear so
that the inside of its tooth comes upward to
place the arm on it.
Fig. 4-67
Fig. 4-68
Fig. 4-69
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DISASSEMBLY AND INSTALLATION
4 - 26
(7) Remove 3 screws at the rear side. Remove 1
clip [12] and 1 bushing [13].
Fig. 4-70
Fig. 4-71
Fig. 4-72
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 27
(12) Disconnect 1 connector [21].
(13) Remove 1 screw and then take off the multi
feed paper sensor on the sending side [22].
Note:
When taking off the multi feed paper sensor
on the receiving side, see the page below.
P.4-29 "4.3.7 Feed tray paper sensor
(S1)"
Fig. 4-73
Fig. 4-74
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DISASSEMBLY AND INSTALLATION
4 - 28
4.3.7 Feed tray paper sensor (S1)
Fig. 4-76
Fig. 4-77
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DISASSEMBLY AND INSTALLATION
4 - 29
4.3.9 Rear paper pull-up sensor (S3)
Fig. 4-78
Fig. 4-79
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DISASSEMBLY AND INSTALLATION
4 - 30
4.3.11 Feed cover interlock switch (SW7)
Fig. 4-80
Fig. 4-81
Fig. 4-82
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DISASSEMBLY AND INSTALLATION
4 - 31
(5) Raise the stay [1] to disconnect 1 connector
[2].
(6) Take off the registration sensor [3].
Fig. 4-83
Fig. 4-84
Fig. 4-85
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DISASSEMBLY AND INSTALLATION
4 - 32
(5) Loosen 1 screw.
(6) Remove 1 clip [1] and 1 pulley [2].
Fig. 4-86
Fig. 4-87
Fig. 4-88
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DISASSEMBLY AND INSTALLATION
4 - 33
4.3.14 Feed motor (M1)
Fig. 4-89
Fig. 4-90
Fig. 4-91
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DISASSEMBLY AND INSTALLATION
4 - 34
4.3.15 Separation motor (M2)
Fig. 4-92
Fig. 4-93
Fig. 4-94
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DISASSEMBLY AND INSTALLATION
4 - 35
(6) Take off the right rear cover.
P.4-10 "4.1.9 Right rear cover"
(7) Remove 1 screw.
Fig. 4-95
Fig. 4-96
Fig. 4-97
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DISASSEMBLY AND INSTALLATION
4 - 36
(10) Hold the frame [1] as shown in the right-hand
figure, and then lift it up keeping a gap of
approx. 30 mm (1.18 inch) on its rear side.
Fig. 4-98
Fig. 4-99
Fig. 4-100
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 37
4.4 Paper Transport Section
Fig. 4-101
Fig. 4-102
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DISASSEMBLY AND INSTALLATION
4 - 38
4.4.2 1st transport roller
Fig. 4-103
Fig. 4-104
Fig. 4-105
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 39
(6) Remove 1 E-ring, 1 pulley, 1 pin and 1 bear-
ing from the shaft of the 1st transport roller.
Fig. 4-106
Fig. 4-107
Fig. 4-108
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DISASSEMBLY AND INSTALLATION
4 - 40
4.4.4 2nd transport roller
Fig. 4-109
Fig. 4-110
(5) Take off the 2nd transport roller [1] from the
rear side.
Fig. 4-111
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 41
(6) Remove 1 E-ring, 1 pulley, 1 pin and 1 bear-
ing from the 2nd transport roller.
Fig. 4-112
Fig. 4-113
Fig. 4-114
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DISASSEMBLY AND INSTALLATION
4 - 42
(6) Remove 1 screw and take off the 3rd trans-
port sensor stay [1].
Fig. 4-115
Fig. 4-116
(8) Release the latch and take off the 3rd trans-
port sensor [1].
Fig. 4-117
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DISASSEMBLY AND INSTALLATION
4 - 43
4.4.6 Inner duct
Fig. 4-118
Fig. 4-119
Fig. 4-120
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DISASSEMBLY AND INSTALLATION
4 - 44
4.4.7 Heater cooling fan (F2)
Fig. 4-121
Fig. 4-122
Fig. 4-123
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 45
(4) Take off the 3rd transport roller [1] from the
rear side.
Fig. 4-124
Fig. 4-125
Fig. 4-126
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DISASSEMBLY AND INSTALLATION
4 - 46
(3) Take out the 4th transport sensor stay [1]
from the front side and release the harness
from the harness clamp [2].
Fig. 4-127
(4) Release the latch and take off the 4th trans-
port sensor [1].
Fig. 4-128
Fig. 4-129
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 47
(3) Remove 1 clip [1] and 1 bushing [2] on the
front side.
Fig. 4-130
(4) Take off the 4th transport roller [1] from the
rear side.
Fig. 4-131
Fig. 4-132
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DISASSEMBLY AND INSTALLATION
4 - 48
4.4.11 Left center cover switch (SW3)
Fig. 4-133
Fig. 4-134
Fig. 4-135
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 49
(4) Take off the front cover.
P.4-1 "4.1.1 Front cover"
(5) Disconnect 1 connector [1], slide the speed
adjustment motor [2] to take it off.
Fig. 4-136
Fig. 4-137
Fig. 4-138
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DISASSEMBLY AND INSTALLATION
4 - 50
Note:
Before removing the screw, check the posi-
tion on the scale so that you can reinstall it
there.
Fig. 4-139
Fig. 4-140
Fig. 4-141
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DISASSEMBLY AND INSTALLATION
4 - 51
(4) While holding down the spring [2] at the rear
side of the cooling guide [1], slide it to the
front side to take it off.
Note:
If stains adhere to the cooling guide [1], you
can use alcohol to clean it.
Fig. 4-142
Fig. 4-143
Note:
When installing, be sure to hang the spring
first.
Fig. 4-144
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DISASSEMBLY AND INSTALLATION
4 - 52
4.5 Scanning Section
Fig. 4-145
Fig. 4-146
Fig. 4-147
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DISASSEMBLY AND INSTALLATION
4 - 53
4.5.2 Scanner entrance roller
Fig. 4-148
Fig. 4-149
Fig. 4-150
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DISASSEMBLY AND INSTALLATION
4 - 54
(6) Take off the scanner entrance roller [1] from
the rear side.
Fig. 4-151
Fig. 4-152
Fig. 4-153
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 55
(4) Disconnect 1 connector [1] and take off the
scanner exit sensor [2].
Fig. 4-154
Fig. 4-155
Fig. 4-156
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DISASSEMBLY AND INSTALLATION
4 - 56
(4) Take off the front cover.
P.4-1 "4.1.1 Front cover"
(5) Remove 1 clip [1] and 1 bushing [2].
Fig. 4-157
(6) Take off the scanner exit roller [1] from the
front side.
Fig. 4-158
Fig. 4-159
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 57
(3) Lift the black parts [2] to release the lock.
Remove 1 flat cable [1].
Fig. 4-160
Fig. 4-161
Note:
Before removing the screw, check the posi-
tion on the scale so that you can reinstall it
there.
Fig. 4-162
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DISASSEMBLY AND INSTALLATION
4 - 58
(5) Take off the metal plate [1].
(6) Take off the scanner-1 [2].
Fig. 4-163
Notes:
1. Do not touch the scanner-1 fixing screw.
2. Handle the scanner carefully since it is a
precision part. Do not push the unit or
touch its board area.
Fig. 4-164
Fig. 4-165
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DISASSEMBLY AND INSTALLATION
4 - 59
Note:
Before removing the screw, check the posi-
tion on the scale so that you can reinstall it
there.
Fig. 4-166
Fig. 4-167
Note:
Before removing the screw, check the posi-
tion on the scale so that you can reinstall it
there.
Fig. 4-168
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DISASSEMBLY AND INSTALLATION
4 - 60
Notes:
• Do not touch the scanner-2 fixing screw.
• Handle the scanner carefully since it is a
precision part. Do not push the unit or
touch its board area.
Fig. 4-169
Fig. 4-170
Fig. 4-171
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 61
(4) Take off the front cover.
P.4-2 "4.1.2 Upper cover"
(5) Disconnect 1 connector [1] and slide the
scan motor [2] to take it off.
Fig. 4-172
Fig. 4-173
Note:
When installing, insert the 2 protrusions of
the scanner-2 cover into the holes of the rear
frame, and engage the 2 hooks in their origi-
nal positions.
Fig. 4-174
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DISASSEMBLY AND INSTALLATION
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(4) Remove 1 screw, release the latch [1] and
take off the metal plate [2].
Fig. 4-175
Fig. 4-176
Fig. 4-177
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DISASSEMBLY AND INSTALLATION
4 - 63
4.5.10 Shading sheet home position sensor (S13)
Fig. 4-178
Fig. 4-179
Fig. 4-180
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DISASSEMBLY AND INSTALLATION
4 - 64
4.6 Erase Section
4
(1) Open the right lower cover.
(2) Lift up the lever [2] and lower the guide [3].
(3) Lower the levers [4] by pushing them.
Note:
When installing the erase unit, be sure to
push it securely until the levers [4] comes up.
Fig. 4-181
(4) Hold the handles [1] and pull out the erase
unit.
Note:
Pay attention when handling the erase unit
since it will become hot.
Fig. 4-182
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DISASSEMBLY AND INSTALLATION
4 - 65
4.6.2 Outside unit cover
Fig. 4-183
Fig. 4-184
[1]
Fig. 4-185
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DISASSEMBLY AND INSTALLATION
4 - 66
4.6.4 Rear side cover
Fig. 4-186
[1]
Fig. 4-187
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DISASSEMBLY AND INSTALLATION
4 - 67
4.6.5 Heat roller-1
[2]
[1]
Fig. 4-189
Remark:
[1]
The color of the heater lamp harnesses dif-
fers depending on the model.
Fig. 4-190
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DISASSEMBLY AND INSTALLATION
4 - 68
(9) Pull out the heat roller-1 [1] in the direction
indicated by the arrow.
Notes:
• The heat roller-2 is longer than the heat
roller-1.
• Be careful not to deform the heat roller-1.
• When removing the heat roller-1, be care-
ful not to deform the heat roller-1 center
thermistor and the heat roller-1 side ther-
mistor. 4
• When replacing the heat roller-1, adjust
and confirm the gap. [1]
Heat roller-1 center thermostat: 0.5 to 0.7
mm
Heat roller-1 center thermistor: 0.5 to 1.0 Fig. 4-191
mm
Heat roller-1 side thermistor: It should
touch the heat roller-1.
(10) Remove the spring hook [1], gear [2] and the
collar [3] from the heat roller-1.
Notes: [3]
• Be careful not to deform the spring hook
by widening it too much when removing
and installing it.
• Be sure to firmly align the spring hook to [2]
the groove of the heat roller-1.
[1]
Fig. 4-192
Fig. 4-193
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DISASSEMBLY AND INSTALLATION
4 - 69
(3) Remove 2 screws.
(4) There are 5 protrusions [2] inside of the top
of the inside unit cover [1] and they are
attached to the metal plate. Slide the inside
unit cover [1] toward you to take it off.
Fig. 4-194
[2]
Fig. 4-195
[2]
Fig. 4-196
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DISASSEMBLY AND INSTALLATION
4 - 70
(5) Release the harness [1] of the heat roller-1
lamp from the harness clamp[2]. [1]
Remark:
The color of the heater lamp harnesses dif-
fers depending on the model.
[2]
Fig. 4-197
[1]
Fig. 4-199
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DISASSEMBLY AND INSTALLATION
4 - 71
(10) Release the harness [2] from the heat roller-
1 lamp front holder [1].
(11) Remove 1 screw and take off the heat roller-
1 lamp front holder [1].
[1]
[2]
Fig. 4-200
[2]
[1]
Fig. 4-201
[1] [3]
Fig. 4-202
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DISASSEMBLY AND INSTALLATION
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(15) Take out the heat roller-1 lamp [1] and the
heat roller-2 lamp [2]. [1]
Note:
The heat roller-1 lamp is 700 W. Check the
mark on the bracket and make sure to install
a 700W lamp.
Remark:
The color of the heater lamp harnesses dif-
fers depending on the model. 4
[2]
Fig. 4-203
[1]
Fig. 4-204
[1]
Fig. 4-205
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DISASSEMBLY AND INSTALLATION
4 - 73
4.6.9 Pressure roller-2
[1]
Fig. 4-206
Note:
When removing the pressure roller-2 [1], be
careful not to deform the heat roller-1 center
thermistor [2] and the heat roller-1 side ther-
mistor [3].
Fig. 4-207
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DISASSEMBLY AND INSTALLATION
4 - 74
4.6.10 Heat roller-2
[2]
[1]
Fig. 4-209
[2]
[1]
Fig. 4-210
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DISASSEMBLY AND INSTALLATION
4 - 75
(9) Release the harness from the heater lamp-2
rear holder [1].
(10) Remove 1 screw and take off the heat roller- [1]
2 lamp rear holder [1].
Fig. 4-211
[1]
Fig. 4-212
(12) Pull out the heat roller-2 [1] from the front
side.
Notes:
• The heat roller-2 is longer than the heat
roller-1.
• Be careful not to deform the heat roller-2.
• When removing the heat roller-2, be care-
ful not to deform the heat roller-2 center
thermistor and the heat roller-2 side ther-
mistor.
• When replacing the heat roller-2, adjust
and confirm the gap. [1]
Heat roller-2 center thermostat: 0.5 to 0.7
mm
Heat roller-2 center thermistor: 0.5 to 1.0 Fig. 4-213
mm
Heat roller-2 side thermistor: It should
touch the heat roller-2.
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DISASSEMBLY AND INSTALLATION
4 - 76
(13) Remove the spring hook [1], washer [2] and
the collar [3] from the heat roller-2.
Notes: [3]
• Be careful not to deform the spring hook
by widening it too much when removing
and installing it.
• Be sure to firmly align the spring hook to [2]
the groove of the heat roller-2.
4
[1]
Fig. 4-214
[1]
Fig. 4-215
[1]
Fig. 4-216
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
DISASSEMBLY AND INSTALLATION
4 - 77
(5) Remove 2 screws of the heat roller-2 center
thermostat [1].
Note:
Be sure to confirm that the fixing screw is
tightened securely when the heat roller-2
center thermostat is installed. If it is not, this [1]
may cause heat generation, spark discharge
and fire resulting from contact failure.
Fig. 4-217
[1]
Fig. 4-218
Fig. 4-219
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DISASSEMBLY AND INSTALLATION
4 - 78
(4) Take off the pressure roller-1.
[1]
4
Fig. 4-220
Note:
When removing the pressure roller-1, be
careful not to deform the heat roller-2 side
thermistor [1].
[1]
Fig. 4-221
[2]
Fig. 4-222
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DISASSEMBLY AND INSTALLATION
4 - 79
(5) Remove 1 screw and take off the heat roller-
2 center thermistor [1].
[1]
Fig. 4-223
Fig. 4-224
[1]
Fig. 4-225
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DISASSEMBLY AND INSTALLATION
4 - 80
(9) Take off the heat roller-2 center thermistor [1]
and the heat roller-2 side thermistor [2].
[2]
Notes:
• When installing, make sure that the gap
between the heat roller-2 center ther-
mistor and the heat roller-2 is 0.5 to 1.0
mm.
• When installing, make sure that the heat
roller-2 touches the heat roller-2 side
thermistor. 4
• Be careful not to deform the thermistor
[1]
when installing it.
Fig. 4-226
[1]
Fig. 4-227
Notes:
• When installing, adjust the gap between [2]
the heat roller-2 center thermostat [1] and
the heat roller-2 [2] while loosening the 2
screws.
• When installing, make sure that the gap
between the heat roller-2 center thermo-
stat [1] and the heat roller-2 [2] is 0.5 to
0.7 mm. [1]
• Be sure to confirm that the fixing screw is
tightened securely when the heat roller-2
center thermostat [1] is installed. If it is
not, this may cause heat generation,
spark discharge and fire resulting from
contact failure. Fig. 4-228
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DISASSEMBLY AND INSTALLATION
4 - 81
4.6.15 Inside unit separation finger
Fig. 4-229
(3) Remove the spring [1] and take off the inside
unit separation finger [2].
[2]
[1]
Fig. 4-230
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DISASSEMBLY AND INSTALLATION
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Notes:
• Attach the inside unit separation finger [1]
by hooking it with the spring [3] so that the
inside unit [2] is held between them.
[1]
[3] 4
[2]
Fig. 4-231
Fig. 4-232
(1) Divide the erase unit into the inside unit and
the outside unit.
P.4-84 "4.6.18 Inside unit / Outside unit"
(2) Remove 3 screws of the inside unit.
(3) Take off the lower inside unit cover [1] to the
front side.
Fig. 4-233
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DISASSEMBLY AND INSTALLATION
4 - 83
4.6.17 Outside unit separation fingers
Fig. 4-234
(3) Remove the spring [1] and take off the out-
side unit separation finger [2].
Note:
Attach the outside unit separation fingers to 4
places.
Fig. 4-235
[1]
Fig. 4-236
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DISASSEMBLY AND INSTALLATION
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(5) Push out the drawer connector [1] from the
metal plate [2].
Fig. 4-237
Fig. 4-238
Fig. 4-239
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DISASSEMBLY AND INSTALLATION
4 - 85
(12) Pull the shaft [1] straight out. Divide the
erase unit into the inside unit [2] and the out-
side unit [3].
(13) Remove 2 springs [4].
Fig. 4-240
Notes:
• When installing, make sure that the gear [2]
[1] of the inside unit and the gear [2] of
the outside one are engaged properly. If
not, these units cannot be assembled.
• There are grooves for the E-ring on the
shaft. Install it so that 2 grooves come to
the front and 3 grooves to the gear side.
[1]
Fig. 4-241
Fig. 4-242
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DISASSEMBLY AND INSTALLATION
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4.6.20 Paper guide roller
(1) Divide the erase unit into the inside unit and
the outside unit.
P.4-84 "4.6.18 Inside unit / Outside unit"
(2) Remove 3 screws of the outside unit and
take off the paper guide roller [1].
Fig. 4-243
Fig. 4-244
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DISASSEMBLY AND INSTALLATION
4 - 87
4.6.22 Heat roller-1 side thermistor (THMS2)
Fig. 4-245
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DISASSEMBLY AND INSTALLATION
4 - 88
4.6.24 Erase unit entrance sensor (S16)
Fig. 4-247
Fig. 4-248
Fig. 4-249
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DISASSEMBLY AND INSTALLATION
4 - 89
4.6.25 Erase unit exit sensor (S17)
Fig. 4-250
Fig. 4-251
Fig. 4-252
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
DISASSEMBLY AND INSTALLATION
4 - 90
4.6.26 Right lower cover switch (SW4)
Fig. 4-253
Fig. 4-254
Fig. 4-255
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DISASSEMBLY AND INSTALLATION
4 - 91
(3) Disconnect 1 connector [1].
Fig. 4-256
Fig. 4-257
Fig. 4-258
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DISASSEMBLY AND INSTALLATION
4 - 92
4.6.29 Scanner cooling fan (F3)
Fig. 4-259
Fig. 4-260
Fig. 4-261
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DISASSEMBLY AND INSTALLATION
4 - 93
(3) Loosen 2 screws and take off the belt [1].
Fig. 4-262
Fig. 4-263
Fig. 4-264
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DISASSEMBLY AND INSTALLATION
4 - 94
(6) Take off the front cover.
P.4-1 "4.1.1 Front cover"
(7) Slide the erase unit motor unit [1] to take it
off.
Note:
When taking off the unit, be careful not to
drop the heater transport clutch (CLT1).
Fig. 4-265
Fig. 4-266
Fig. 4-267
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DISASSEMBLY AND INSTALLATION
4 - 95
Note:
When installing, engage the stopper with the
protrusion.
Fig. 4-268
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DISASSEMBLY AND INSTALLATION
4 - 96
4.7 Paper Exit Section
Fig. 4-269
Fig. 4-270
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DISASSEMBLY AND INSTALLATION
4 - 97
4.7.2 Exit path roller
Fig. 4-271
Fig. 4-272
Fig. 4-273
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DISASSEMBLY AND INSTALLATION
4 - 98
(5) Take off the exit path roller [1] from the rear
side.
Fig. 4-274
Fig. 4-275
[2]
[1]
Fig. 4-276
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DISASSEMBLY AND INSTALLATION
4 - 99
(4) Remove 1 clip [1]. Take out the reuse drawer
aligning roller lift motor with its bracket [2].
[1] [2]
Fig. 4-277
[2]
Fig. 4-278
[1]
Fig. 4-279
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DISASSEMBLY AND INSTALLATION
4 - 100
(7) Remove 2 screws and take off the reuse
drawer aligning roller lift motor [2] from the
bracket [1]. [2]
Note:
Make sure the size and length of the screws
are correct. If they are not, the motor could
be damaged.
4
[1]
Fig. 4-280
Note:
When installing the reuse drawer aligning
roller lift motor unit [1], align the shaft of the [1]
arm to the groove on the equipment.
Fig. 4-281
[2]
[1]
Fig. 4-282
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DISASSEMBLY AND INSTALLATION
4 - 101
(4) Remove 1 clip [1]. Take out the reuse drawer
aligning roller lift motor with its bracket [2].
[1] [2]
Fig. 4-283
[2]
Fig. 4-284
[1]
Fig. 4-285
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DISASSEMBLY AND INSTALLATION
4 - 102
(7) Release the latch and take off the reuse
drawer aligning roller position sensor [1] from
[1]
the bracket.
Fig. 4-286
Note:
When installing the reuse drawer aligning
roller lift motor unit [1], align the shaft of the [1]
arm to the groove on the equipment.
Fig. 4-287
Fig. 4-288
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DISASSEMBLY AND INSTALLATION
4 - 103
4.7.6 Reuse drawer exit roller
Fig. 4-289
Fig. 4-290
Fig. 4-291
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DISASSEMBLY AND INSTALLATION
4 - 104
(7) Remove 1 clip [1], 1 pulley [2] and 1 pin.
Fig. 4-292
Fig. 4-293
Fig. 4-294
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DISASSEMBLY AND INSTALLATION
4 - 105
4.7.7 Reuse drawer exit motor (M8)
Fig. 4-295
Fig. 4-296
Fig. 4-297
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DISASSEMBLY AND INSTALLATION
4 - 106
(6) Disconnect 1 connector and slide the reuse
drawer exit motor [1] to take it off.
Fig. 4-298
Fig. 4-299
Fig. 4-300
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DISASSEMBLY AND INSTALLATION
4 - 107
Fig. 4-301
Fig. 4-302
Fig. 4-303
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DISASSEMBLY AND INSTALLATION
4 - 108
4.7.9 Sensor holder
Fig. 4-304
Fig. 4-305
Fig. 4-306
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DISASSEMBLY AND INSTALLATION
4 - 109
4.7.11 5th transport roller
Fig. 4-307
Fig. 4-308
Fig. 4-309
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DISASSEMBLY AND INSTALLATION
4 - 110
(5) Slide the 5th transport roller to take it off.
Fig. 4-310
Fig. 4-311
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DISASSEMBLY AND INSTALLATION
4 - 111
4.7.13 Reject drawer sensor (S25)
Fig. 4-312
Fig. 4-313
Fig. 4-314
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DISASSEMBLY AND INSTALLATION
4 - 112
4.7.15 Reject drawer exit roller
Fig. 4-315
Fig. 4-316
Fig. 4-317
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DISASSEMBLY AND INSTALLATION
4 - 113
(5) Remove 1 clip, 1 collar, 1 gear and 1 pin [1].
Fig. 4-318
Fig. 4-319
Fig. 4-320
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DISASSEMBLY AND INSTALLATION
4 - 114
(8) Remove 2 E-rings [1], 2 collars [2], 2 pins [3]
and 1 bearing [4] from the reject drawer exit
roller.
Fig. 4-321
Fig. 4-322
Fig. 4-323
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DISASSEMBLY AND INSTALLATION
4 - 115
4.7.17 Left lower cover switch (SW6)
Fig. 4-324
Fig. 4-325
Fig. 4-326
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DISASSEMBLY AND INSTALLATION
4 - 116
(4) Remove 3 screws at the front side.
Fig. 4-327
(5) While lifting the rear side of the plate [1] up,
take it off toward the right-hand side.
Fig. 4-328
Fig. 4-329
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DISASSEMBLY AND INSTALLATION
4 - 117
(7) Remove 1 clip [4] and 1 gear [5] at the rear
side.
Fig. 4-330
Fig. 4-331
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DISASSEMBLY AND INSTALLATION
4 - 118
(9) Slide the aligning roller unit [9] to the front
side and remove the rear shaft. Then slide
the unit to the rear side to take it off.
Fig. 4-332
Fig. 4-333
Note:
When installing the unit, confirm that the dis-
charge brush is straightened. If the tip of the
discharge brush is caught by another part,
be sure to make it straighten.
Fig. 4-334
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DISASSEMBLY AND INSTALLATION
4 - 119
Note:
When installing the unit, match the protrud-
ing portion and holder.[10]
Place the arm on the slide plate guide. [11]
Fig. 4-335
Fig. 4-336
Fig. 4-337
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DISASSEMBLY AND INSTALLATION
4 - 120
(12) Release the belt [14] from the pulley.
(13) Remove 1 pulley [15], 1 pin [16] and 1 bush-
ing [17].
(14) Lift up the aligning roller together with the
shaft.
Fig. 4-338
Fig. 4-339
4.7.19 Reuse drawer paper full sensor (S21) / Reuse drawer entrance
sensor (S20)
Fig. 4-340
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DISASSEMBLY AND INSTALLATION
4 - 121
(3) Remove 1 screw at the front side. Discon-
nect 1 connector [1].
Fig. 4-341
Fig. 4-342
Fig. 4-343
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DISASSEMBLY AND INSTALLATION
4 - 122
Note:
When installing, be sure to align the levers
[16] and [17] to the correct position as shown
in the figure.
Fig. 4-344
Fig. 4-345
Fig. 4-346
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DISASSEMBLY AND INSTALLATION
4 - 123
(8) Remove the shaft of the actuator [12] from
the holder [10]. Remove the actuators [11]
and [12].
Fig. 4-347
Fig. 4-348
Fig. 4-349
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DISASSEMBLY AND INSTALLATION
4 - 124
4.7.20 Reuse drawer
Fig. 4-350
Fig. 4-351
Fig. 4-352
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DISASSEMBLY AND INSTALLATION
4 - 125
4.8 Ink printer
Fig. 4-353
Fig. 4-354
Fig. 4-355
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DISASSEMBLY AND INSTALLATION
4 - 126
Note:
Do not touch the 2 screws shown with the
arrows when replacing the ink printer board.
Fig. 4-356
Fig. 4-357
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DISASSEMBLY AND INSTALLATION
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DISASSEMBLY AND INSTALLATION
4 - 128
5. SELF-DIAGNOSIS MODES
5.1 Overview
[A] Starting self-diagnosis mode
1. Turn the power ON.
2. When the status screen appears, press the [MENU/OFF], [UP] and [OK] buttons simultaneously
until the self-diagnosis mode screen is displayed (approx. 5 seconds).
3. Enter the authentication code.
001001
4. Enter a 4-digit code for the desired mode with the arrow buttons and press the [OK] button.
5. To change the adjustment or setting value, enter the test number and value with the arrow buttons. 5
Then press the [OK] button to set the value.
Note:
Be sure to close all covers before starting self-diagnosis mode.
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SELF-DIAGNOSIS MODES
5-1
5.2 Input/output check test
This checks the status of the input/output signals.
1. Press the [MENU], [UP] and [OK] buttons simultaneously to enter the self-diagnosis mode.
2. Enter the authentication code (001001).
3. Enter a 4-digit code for the desired test number with the arrow buttons.
4. Press the [OK] button.
- Sensor check: "0" (sensor OFF) or "1" (sensor ON) is displayed on the LCD by detecting the sen-
sor status.
- Output check such as a motor: The operation is started or stopped.
5. To clear the test number input in step 3. press the [CANCEL] button.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
SELF-DIAGNOSIS MODES
5-2
Test
Category Name Symbol Contents
number
1001 Sensor Feed tray paper sensor S1 0: No paper remains, 1: Paper
check remains
1002 Front paper pull-up sensor S2 0: No paper remains, 1: Paper
remains
1003 Rear paper pull-up sensor S3 0: No paper remains, 1: Paper
remains
1004 Feed sensor S4 0: No paper remains, 1: Paper
remains
1005 Front skew sensor S5 0: No paper remains, 1: Paper
remains
5
1006 Rear skew sensor S6 0: No paper remains, 1: Paper
remains
1007 Registration sensor S8 0: No paper remains, 1: Paper
remains
1011 Scanner entrance sensor S10 0: No paper remains, 1: Paper
remains
1012 Scanner exit sensor S11 0: No paper remains, 1: Paper
remains
1013 Exit path sensor S12 0: No paper remains, 1: Paper
remains
1021 1st transport sensor S14 0: No paper remains, 1: Paper
remains
1022 2nd transport sensor S15 0: No paper remains, 1: Paper
remains
1023 Erase unit entrance sensor S16 0: No paper remains, 1: Paper
remains
1024 Erase unit exit sensor S17 0: No paper remains, 1: Paper
remains
1025 3rd transport sensor S18 0: No paper remains, 1: Paper
remains
1026 4th transport sensor S19 0: No paper remains, 1: Paper
remains
1031 Reuse drawer entrance S20 0: No paper remains, 1: Paper
sensor remains
1032 Reuse drawer paper full S21 0: No paper remains, 1: Paper
sensor remains
1033 5th transport sensor S22 0: No paper remains, 1: Paper
remains
1034 Reject drawer paper full S23 0: No paper remains, 1: Paper
sensor remains
1035 Reuse drawer sensor S24 0: Drawer not installed, 1: Drawer
installed
1036 Reject drawer sensor S25 0: Drawer not installed, 1: Drawer
installed
1038 6th transport sensor S26 0: No paper remains, 1: Paper
remains
1041 Paper feed cover switch SW1 0: Cover opened, 1: Cover closed
1042 Left upper cover switch SW2 0: Cover opened, 1: Cover closed
1043 Left center cover switch SW3 0: Cover opened, 1: Cover closed
1044 Right lower cover switch SW4 0: Cover opened, 1: Cover closed
1045 Right upper cover switch SW5 0: Cover opened, 1: Cover closed
1046 Left lower cover switch SW6 0: Cover opened, 1: Cover closed
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SELF-DIAGNOSIS MODES
5-3
Test
Category Name Symbol Contents
number
2001 Motor ON Feed motor ON M1 Drives the feed motor.
2002 Separation motor ON M2 Drives the separation motor.
2003 Pick-up roller movement M3 Drives the pick-up roller movement
motor ON motor.
2004 Scan motor ON M4 Drives the scan motor.
2005 Speed adjustment motor ON M5 Drives the speed adjustment motor.
2006 Erase unit motor ON M7 Drives the erase unit motor.
2007 Reuse drawer exit motor ON M8 Drives the reuse drawer exit motor.
2008 Reuse drawer aligning roller M9 Drives the reuse drawer aligning
lift motor ON roller lift motor.
2009 Shading motor ON M6 Drives the shading motor.
2051 Motor OFF Feed motor OFF M1 Stops the feed motor.
2052 Separation motor OFF M2 Stops the separation motor.
2053 Pick-up roller movement M3 Stops the pick-up roller movement
motor OFF motor.
2054 Scan motor OFF M4 Stops the scan motor.
2055 Speed adjustment motor OFF M5 Stops the speed adjustment motor.
2056 Erase unit motor OFF M7 Stops the erase unit motor.
2057 Reuse drawer exit motor OFF M8 Stops the reuse drawer exit motor.
2058 Reuse drawer aligning roller M9 Stops the reuse drawer aligning roller
lift motor OFF lift motor.
2059 Shading motor OFF M6 Stops the shading motor.
3001 Solenoid Heater gate solenoid ON SOL1 Repeats ON every 500 msec. at the
ON transport side and exit side alter-
nately.
3003 Reject drawer gate solenoid SOL2 Repeats ON for 500 msec. and OFF
ON for 1500 msec.
3051 Solenoid Heater gate solenoid OFF SOL1 Stops the heater gate solenoid.
3053 OFF Reject drawer gate solenoid SOL2 Stops the reject drawer gate solenoid.
OFF
5003 Heater Heater continuous test ON - Repeats turning ON the lamps in the
ON/OFF heat roller-1 and -2 for 1 min. and
OFF for 2 min.
5053 Heater continuous test OFF - Finishes the heater continuous test.
6010 Communi- Communication test Performs the communication test between the
cation test main and scanner boards for 3 sec. (Stopped auto-
matically)
Note:
After performing "Test ON" for the motor, solenoid or fan test, be sure to enter the test number of
"Test OFF" to stop the test.
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SELF-DIAGNOSIS MODES
5-4
Test
Category Name Contents
number
7000 Series of Erase and exit to the reuse drawer When paper is inserted: Erases its images
operation ON ON and outputs it to the reuse drawer.
7001 Erase and exit to the reject drawer When paper is inserted: Erases its images
ON and outputs it to the reject drawer.
7010 Dummy-scan, erase and exit to When paper is inserted: Scans, erases its
the reuse drawer ON images and outputs it to the reuse drawer.
(Dummy-operation)
7011 Dummy-scan, erase and exit to When paper is inserted: Scans, erases its
the reject drawer ON images and outputs it to the reject drawer.
(Dummy-operation)
7020 Dummy-scan, erase, dummy-sort When paper is inserted: Scans, erases its 5
and exit to the reuse drawer ON images, sorts and outputs it to the reuse
drawer.
(Dummy-operation)
7021 Dummy-scan, erase, dummy-sort When paper is inserted: Scans, erases its
and exit to the reject drawer ON images, sorts and outputs it to the reject
drawer.
(Dummy-operation)
7030 Dummy-scan and exit to the reuse When paper is inserted: Scans and out-
drawer ON puts it to the reuse drawer. (Dummy-oper-
ation)
7031 Dummy-scan and exit to the reject When paper is inserted: Scans and out-
drawer ON puts it to the reject drawer. (Dummy-opera-
tion)
7050 Series of Erase and exit to the reuse drawer Stops test number 7000.
operation OFF
7051 OFF Erase and exit to the reject drawer Stops test number 7001.
OFF
7060 Dummy-scan, erase and exit to Stops test number 7010.
the reuse drawer OFF
7061 Dummy-scan, erase and exit to Stops test number 7011.
the reject drawer OFF
7070 Dummy-scan, erase, dummy-sort Stops test number 7020.
and exit to the reuse drawer OFF
7071 Dummy-scan, erase, dummy-sort Stops test number 7021.
and exit to the reject drawer OFF
7080 Dummy-scan and exit to the reuse Stops test number 7030.
drawer OFF
7081 Dummy-scan and exit to the reject Stops test number 7031.
drawer OFF
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SELF-DIAGNOSIS MODES
5-5
Test
Category Name Contents
number
7201 Ink printer test Ink printer 1st position and reuse Prints on the 1st position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7202 Ink printer 2nd position and reuse Prints on the 2nd position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7203 Ink printer 3rd position and reuse Prints on the 3rd position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7204 Ink printer 4th position and reuse Prints on the 4th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7205 Ink printer 5th position and reuse Prints on the 5th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7206 Ink printer 6th position and reuse Prints on the 6th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7207 Ink printer 7th position and reuse Prints on the 7th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7208 Ink printer 8th position and reuse Prints on the 8th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7209 Ink printer 9th position and reuse Prints on the 9th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7210 Ink printer 10th position and reuse Prints on the 10th position of a sheet of
the drawer paper and outputs it to the reuse drawer.
7211 Ink printer 1st to 10th Prints on the 1st to 10th positions of a
positions and the reuse drawer sheet of paper and outputs it to the reuse
drawer.
8000 Aging ON Erase and exit to the reuse drawer When paper is inserted: Erases and out-
ON puts it to the reuse drawer. (Dummy-oper-
ation)
8001 Erase and exit to the reject drawer When paper is inserted: Erases and out-
ON puts it to the reject drawer. (Dummy-opera-
tion)
8010 Dummy-scan, erase and exit to When paper is inserted: Scans, erases
the reuse drawer ON and outputs it to the reuse drawer.
(Dummy-operation)
8011 Dummy-scan, erase and exit to When paper is inserted: Scans, erases
the reject drawer ON and outputs it to the reject drawer.
(Dummy-operation)
8020 Dummy-scan, erase, dummy-sort When paper is inserted: Scans, erases,
and exit to the reuse drawer ON sort and outputs it to the reuse drawer.
(Dummy-operation)
8021 Dummy-scan, erase, dummy-sort When paper is inserted: Scans, erases,
and exit to the reject drawer ON sort and outputs it to the reject drawer.
(Dummy-operation)
8030 Aging ON Dummy-scan and exit to the reuse When paper is inserted: Scans, erases
drawer ON and outputs it to the reuse drawer.
(Dummy-operation)
8031 Dummy-scan and exit to the reject When paper is inserted: Scans, erases
drawer ON and outputs it to the reject drawer.
(Dummy-operation)
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SELF-DIAGNOSIS MODES
5-6
Test
Category Name Contents
number
8050 Aging OFF Erase and exit to the reuse drawer Stops test number 8000.
OFF
8051 Erase and exit to the reject drawer Stops test number 8001.
OFF
8060 Dummy-scan, erase and exit to Stops test number 8010.
the reuse drawer OFF
8061 Dummy-scan, erase and exit to Stops test number 8011.
the reject drawer OFF
8070 Dummy-scan, erase, dummy-sort Stops test number 8020.
and exit to the reuse drawer OFF
8071 Dummy-scan, erase, dummy-sort Stops test number 8021. 5
and exit to the reject drawer OFF
8080 Dummy-scan and exit to the reuse Stops test number 8030.
drawer OFF
8081 Dummy-scan and exit to the reject Stops test number 8031.
drawer OFF
9002 Paper transport speed Selects the transport speed of a series of
selection operations in the aging test.
Default value: 2 (200 dpi)
1:100 dpi, 2:200 dpi, 3:300 dpi
Notes:
• After performing "Test ON" for the aging test, be sure to enter the test number of "Test OFF" to
stop the test.
• The operation flow of the ink printer test is as follows:
Only one sheet of paper set on the feeding tray is fed.
Printing in a specified position is performed.
Processed paper is output to the reuse drawer.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
SELF-DIAGNOSIS MODES
5-7
5.3 Adjustment
This adjusts various items.
Test
Category Name Contents
number
1103 Transport Registration amount The larger the value is, the larger the regis-
(A4) tration amount becomes. The smaller the
(Plain paper) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 9
Acceptable value: 1 to 15
1104 Registration amount The larger the value is, the larger the regis-
(B5) tration amount becomes. The smaller the
(Plain paper) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 5
Acceptable value: 1 to 15
1105 Registration amount The larger the value is, the larger the regis-
(A5/ST) tration amount becomes. The smaller the
(Plain paper) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 4
Acceptable value: 1 to 15
1106 Registration amount The larger the value is, the larger the regis-
(LT) tration amount becomes. The smaller the
(Plain paper) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 9
Acceptable value: 1 to 15
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
SELF-DIAGNOSIS MODES
5-8
Test
Category Name Contents
number
1109 Setting of the paper type Sets the paper type to be transported.
0 : Plain paper
1 : Media 1
2 : Media 2
3 : Media 3
Default value: 0
Acceptable value: 0 to 3
The registration amount adjusted in the test
numbers 1103 to 1106 and 1123 to 1146 is
reflected corresponding to this paper type
setting.
1123 Registration amount The larger the value is, the larger the regis-
(A4) tration amount becomes. The smaller the 5
(Media 1) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1124 Registration amount The larger the value is, the larger the regis-
(B5) tration amount becomes. The smaller the
(Media 1) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1125 Registration amount The larger the value is, the larger the regis-
(A5/ST) tration amount becomes. The smaller the
(Media 1) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
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SELF-DIAGNOSIS MODES
5-9
Test
Category Name Contents
number
1126 Registration amount The larger the value is, the larger the regis-
(LT) tration amount becomes. The smaller the
(Media 1) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1133 Registration amount The larger the value is, the larger the regis-
(A4) tration amount becomes. The smaller the
(Media 2) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1134 Registration amount The larger the value is, the larger the regis-
(B5) tration amount becomes. The smaller the
(Media 2) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1135 Registration amount The larger the value is, the larger the regis-
(A5/ST) tration amount becomes. The smaller the
(Media 2) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
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SELF-DIAGNOSIS MODES
5 - 10
Test
Category Name Contents
number
1136 Registration amount The larger the value is, the larger the regis-
(LT) tration amount becomes. The smaller the
(Media 2) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15 5
1143 Registration amount The larger the value is, the larger the regis-
(A4) tration amount becomes. The smaller the
(Media 3) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1144 Registration amount The larger the value is, the larger the regis-
(B5) tration amount becomes. The smaller the
(Media 3) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
1145 Registration amount The larger the value is, the larger the regis-
(A5/ST) tration amount becomes. The smaller the
(Media 3) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
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SELF-DIAGNOSIS MODES
5 - 11
Test
Category Name Contents
number
1146 Registration amount The larger the value is, the larger the regis-
(LT) tration amount becomes. The smaller the
(Media 3) value is, the smaller the registration amount
becomes. When the registration amount is
too large, paper may be folded or a folding
noise may be heard when the paper is fed.
When the registration amount is too small,
paper may be skewed or a paper jam (E110
or E111) may occur. Therefore, adjust the
values one by one while carefully checking
the status of the fed paper.
Default value: 3
Acceptable value: 1 to 15
2100 Scanning Reproduction ratio in the secondary The larger the value is, the larger the
scanning direction scanned image becomes in the secondary
(100 dpi) scanning direction. The smaller the value is,
the smaller the scanned image becomes in
the secondary scanning direction. When the
value increases by "1", the scanned image
becomes large in increments of approx.
0.3 %.
*1
Default value: 11
Acceptable value: 1 to 21
Fig. 5-1
2101 Reproduction ratio in the secondary The larger the value is, the larger the
scanning direction scanned image becomes in the secondary
(200 dpi) scanning direction. The smaller the value is,
the smaller the scanned image becomes in
the secondary scanning direction. When the
value increases by "1", the scanned image
becomes large in increments of approx.
0.3 %.
*1
Default value: 11
Acceptable value: 1 to 21
Fig. 5-2
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SELF-DIAGNOSIS MODES
5 - 12
Test
Category Name Contents
number
2102 Scanning Reproduction ratio in the secondary The larger the value is, the larger the
scanning direction scanned image becomes in the secondary
(300 dpi) scanning direction. The smaller the value is,
the smaller the scanned image becomes in
the secondary scanning direction. When the
value increases by "1", the scanned image
becomes large in increments of approx.
0.3 %.
*1
Default value: 11
Acceptable value: 1 to 21
Fig. 5-3
2110 Scanning position The larger the value is, the farther the
(Front side / secondary scanning scanned image is moved toward the paper
direction) feeding direction. The smaller the value is,
the farther the scanned image is moved
away from the paper feeding direction.
When the value increases by "1", the
image is moved by approx. 0.0846 mm
(0.0033 inches).
*1
Default value: 36
Acceptable value: 1 to 71
(A) ABC...
(B) ABC...
Fig. 5-4
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SELF-DIAGNOSIS MODES
5 - 13
Test
Category Name Contents
number
2111 Scanning Scanning position The larger the value is, the farther the
(Back side / secondary scanning scanned image is moved toward the paper
direction) feeding direction. The smaller the value is,
the farther the scanned image is moved
away from the paper feeding direction.
When the value increases by "1", the
image is moved by approx. 0.0846 mm
(0.0033 inches).
*1
Default value: 36
Acceptable value: 1 to 71
(A) ABC...
(B) ABC...
Fig. 5-5
2112 Scanning position The larger the value is, the farther the
(Front side / primary scanning direc- scanned image is moved to the front (to the
tion) left of the paper feeding direction). The
smaller the value is, the farther the scanned
image is moved to the back (to the right of
the paper feeding direction). When the value
increases by "1", the image is moved
approx. by 0.0846 mm (0.0033 inches).
*1
Default value: 59
Acceptable value: 1 to 117
Fig. 5-6
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SELF-DIAGNOSIS MODES
5 - 14
Test
Category Name Contents
number
2113 Scanning Scanning position The larger the value is, the farther the
(Back side / primary scanning direc- scanned image is moved to the front (to the
tion) left of the paper feeding direction). The
smaller the value is, the farther the scanned
image is moved to the back (to the right of
the paper feeding direction). When the value
increases by "1", the image is moved by
approx. 0.0846 mm (0.0033 inches).
*1
Default value: 59
Acceptable value: 1 to 117
Fig. 5-7
2120 Ink printer Setting the ink printer nozzle posi- Sets the print nozzle position of the ink
tion printer. When the value is larger, it is moved
in the outer direction of the paper.
Default value: 3 (3rd nozzle)
Acceptable value: 1 to 6
*1:
Be sure to reboot the equipment when the setting value of 2110 through 2113 is changed.
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SELF-DIAGNOSIS MODES
5 - 15
Test
Category Name Contents
number
5110 Adjustment Upper limit temperature of the heat Default value: 161 (161°C)
value mode roller-1 control (during a job in nor- Acceptable value: 140 to 200 (Unit: °C)
(Heater mal conditions) *2
5111 section) Lower limit temperature of the heat Default value: 160 (160°C)
roller-1 control (during a job in nor- Acceptable value: 140 to 200 (Unit: °C)
mal conditions) *2
5112 Upper limit temperature of the heat Default value: 160 (160°C)
roller-2 control (during a job in nor- Acceptable value: 140 to 200 (Unit: °C)
mal conditions) *2
5113 Lower limit temperature of the heat Default value: 155 (155°C)
roller-2 control (during a job in nor- Acceptable value: 140 to 200 (Unit: °C)
mal conditions) *2
5115 Lower limit temperature of the heat Default value: 157 (157°C)
roller-1 control (during ready) Acceptable value: 140 to 200 (Unit: °C)
*2
5117 Lower limit temperature of the heat Default value: 145 (145°C)
roller-2 control Acceptable value: 140 to 200 (Unit: °C)
(during ready) *2
5120 Upper limit temperature of the heat Default value: 156 (156°C)
roller-1 control (during a job in the Acceptable value: 140 to 200 (Unit: °C)
low-speed mode) *2
5121 Lower limit temperature of the heat Default value: 155 (155°C)
roller-1 control Acceptable value: 140 to 200 (Unit: °C)
(during a job in the low-speed *2
mode)
5122 Upper limit temperature of the heat Default value: 150 (150°C)
roller-2 control Acceptable value: 140 to 200 (Unit: °C)
(during a job in the low-speed *2
mode)
5123 Lower limit temperature of the heat Default value: 145 (145°C)
roller-2 control Acceptable value: 140 to 200 (Unit: °C)
(during a job in the low-speed *2
mode)
*2:
Set the upper limit temperature to 1°C or more than the lower one.
Set the lower limit temperature to 1°C or less than the upper one.
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SELF-DIAGNOSIS MODES
5 - 16
Test
Category Name Contents
number
5400 Adjustment Erasing start temperature of the Default value: 155 (155°C)
value mode heat roller-1 Acceptable value: 140 to 190 (Unit: °C)
5401 (Heater Erasing start temperature of the Default value: 155 (155°C)
section) heat roller-2 Acceptable value: 140 to 190 (Unit: °C)
5610 Ending time of the temperature cor- Sets the time for the correction control to
rection control avoid the lowering of the temperature of the
heat roller due to paper feeding and the
environment.
Default value: 60 (60 sec.)
Acceptable value: 0 to 120 (Unit: sec.)
5700 Pre-running operation start period Sets the time to start (or the intervals of) pre- 5
(during ready) running operations during the ready period.
0: None
1: 0.5H
2: 1.0H (initial value)
3: 1.5H
4: 2.0H
5: 2.5H
6: 3.0H
7: 4.0H
8: 5.0H
9: 6.0H
10: 12.0H
5702 Pre-running operation time when Default value: 20 (20 sec.)
starting (during normal tempera- Acceptable value: 5 to 120 (Unit: sec.)
tures)
5703 Pre-running operation time when Default value: 25 (25 sec.)
starting (during low temperatures) Acceptable value: 5 to 120 (Unit: sec.)
5712 Operation stopping period when the Default value: 30 (30 sec.)
temperature of the edge of the heat Acceptable value: 5 to 120 (Unit: sec.)
roller-1 or -2 is high
5731 Low speed transport control func- Default value: 1 (ON)
tion for small-sized paper (B5, A5-R 0: OFF
and STR) 1: ON
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SELF-DIAGNOSIS MODES
5 - 17
Test
Category Name Contents
number
6573 Paper sorting Threshold value of the printing ratio When a larger value is set, the printing ratio
near the corner of the paper of an original is judged "high" and it
becomes hard to be rejected.
When the value increases by "1", the rejec-
tion judgment threshold value near the cor-
ner of the paper becomes larger by approx.
1mm2.
*3
Default value: 50
Acceptable value: 0 to 100
6574 Threshold value of the printing ratio When a larger value is set, the printing ratio
at the paper end of an original is judged "high" and it
becomes hard to be rejected.
When the value increases by "1", the rejec-
tion judgment threshold value at the paper
end becomes larger as below.
A4 (Long edge) : 35.1mm2
A4 (Short edge) : 24.7mm2
B5 (Long edge) : 30.3mm2
B5 (Short edge) : 21.3mm2
A5 (Long edge) : 24.7mm2
A5 (Short edge) : 71.2mm2
LT (Long edge) : 33.0mm2
LT (Short edge) : 25.4mm2
ST (Long edge) : 25.4mm2
ST (Short edge) : 16.2mm2
*3
Default value: 38
Acceptable value: 0 to 100
6575 Threshold value of the printing ratio When a larger value is set, the printing ratio
on the paper of an original is judged "high" and it
becomes hard to be rejected.
When the value increases by "1", the rejec-
tion judgment threshold value becomes
larger by approx. 1 % of the one counted by
the pixel counter.
*3
Default value: 20
Acceptable value: 0 to 100
*3:
- Be sure to reboot the equipment when the setting value is changed. (Once the equipment is
rebooted, a new adjustment value is reflected.)
- The frequency of paper jams may be increased if an original whose printing ratio is "high" is not
rejected. Therefore, be sure to gain your customers' approval before the adjustment.
- If the value is set in "100", the rejection judgment will not be performed.
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SELF-DIAGNOSIS MODES
5 - 18
5.4 Setting
This sets various items.
Test
Category Name Contents
number
3500 Card reader Card reading device To enable the e-Bridge ID Gate, a card read-
ing device should be set in the order of
"00YYZZZZ". (Enter the corresponding val-
ues to "YY" and "ZZZZ".)
- YY: Authentication
00: No authentication using card
06: KB Emulation I/F Reader
- ZZZZ: Sub-code (Specifies the usage type
of card ID) 5
0000: No authentication using card
0001: IDm (Felica/NFC-Felica) and (or) UID
(Mifare/NFC-Mifare)
0002: Data (Felica/NFC-Felica/Mifare/NFC-
Mifare)
0003: SSFC mode
Acceptable value: 0-4294967295
3501 Card reader format information -1 To access the data in the noncontact IC
card, the Key Information "LLLL" and the
Sector Number "MMMM" should be set.
The "LLLL" should be set first, and then
"MMMM".
Acceptable value: 0-4294967295
3502 Card reader format information -2 The data of the block number in the noncon-
tact IC is set.
<PPQRSSTU (hexadecimal number)>
PP: 1st block
Q: 1st block beginning byte
R: 1st block ending byte
SS: 2nd block
T: 2nd block beginning byte
U: 2nd block ending byte
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SELF-DIAGNOSIS MODES
5 - 19
Test
Category Name Contents
number
3724 Network NTLMv2 Authentication for Samba Default value: 1
Client 0: OFF
1: ON
3807 Authentication Logging in with a Guest account Default value: 0
0: Disabled
1: Enabled
6000 Counter Number of all pages Displays the number of all output pages.
6001 Number of pages with erased Displays the number of pages with erased
images images.
6002 Number of scanned pages (front Displays the number of scanned pages
side) (front side).
6003 Number of scanned pages (back Displays the number of scanned pages
side) (back side).
6262 Image Switching the paper type for scan- Displays the plain/colored paper selection
Processing ning on colored paper menu on the template on TopAccess.
Default value: 0
0: Not displayed
1: Displayed
6360 Number of Validating the functions Default value: 0
erasures 1: OFF
0: ON
6370 Switching of the normal/reuse Counts the erasable number of toner colors
mode on the paper.
Default value: 0
1: OFF
0: ON
6380 Erasable number Determine reuse/reject by the erasable
number of toner colors on the paper.
Default value: 6 (times)
Acceptable value: 3 to 10
7100 Maintenance Erase unit Displays the number of pages with erased
images.
7101 Erase unit replacement Clears the number of pages with erased
images.
7102 Starting of the shading sheet main- Moves the shading sheet to the mainte-
tenance nance position. (Be sure to close all covers
in advance.)
7103 Ending of the shading sheet main- Moves the shading sheet to the home posi-
tenance tion. (Be sure to close all covers in
advance.)
7110 Ink printer back-up injection (after Performs a back-up injection of the ink
cleaning) printer such as after cleaning its print head.
7111 Ink printer back-up injection (after Performs a back-up injection of the ink
replacing the cartridge) printer after replacing the cartridge.
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SELF-DIAGNOSIS MODES
5 - 20
Test
Category Name Contents
number
7120 Maintenance Erase unit error count clear Clears the count of errors which occurred
due to an abnormal temperature in the
erase unit.(C410, C420, C421, C422, C423)
Clears the count of errors which occurred
due to an abnormal temperature in the
erase unit.
Sub code: Detects the following;
1: 40°C check error at starting time (1st
time)
2: 40°C check error at starting time (2nd
time)
5: Timeout for the warming up completion
7: Lower limit temperature with the center 5
thermistor after the warming up completion
8: Timeout at the normal temperature recov-
ering time
9: Upper limit temperature with the center
thermistor
17: Lower limit temperature with the side
thermistor after the warming up completion
19: Upper limit temperature with the side
thermistor
20: Unconnected thermistor during the
ready status
21: Unconnected thermistor during the oper-
ation
8532 Control panel brightness level Default value: 4
adjustment Brightness level: 1 to 7
8719 Network MTU setting of network Default value: 1500
communication Acceptable value: 576 to 1500
8758 Overwriting of login at card authen- Switches the enable/disable setting for the
tication function to overwrite the login information at
the card authentication.
Default value: 0
0: Disabled
1: Enabled
8804 Setting of IP filtering Default value: 0
1: Enabled
0: Disabled
8805 Setting of MAC address Default value: 0
filtering 1: Enabled
0: Disabled
8930 Maintenance Factory default Returns the items changed by users to an
initial value for each destination.
8941 System Acquiring debug logs Sets ON/OFF for the function of debug logs
acquisition by pressing the [MENU],
[DOWN] and [OK] buttons simultaneously.
Default value: 1
0: OFF
1: ON
8947 Card reader Automatic user registration for card Default value: 0
authentication 0: Disabled
1: Enabled
9010 Energy Setting of energy saving mode Default value: 1 (1 min.)
saving mode Acceptable value: 0 to 60
1: Enabled
0: Disabled (Unit: minute)
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SELF-DIAGNOSIS MODES
5 - 21
Test
Category Name Contents
number
9083 Maintenance Initialization of NIC
information
9111 Setting the auto clear time Sets the auto clear time.
Default value: 45 (seconds)
Acceptable value: 0: None, 15, 30, 45, 60,
75, 90, 105, 120, 135, 150 (seconds)
9280 Setting of error sound Default value: 1
0: OFF
1: ON
9281 Sound setting of entering energy Default value: 0
saving mode 0: OFF
1: ON
9282 Setting of the automatic recovery Default value: 0
after releasing a paper jam 0: OFF
1: ON
9283 Paper Display setting of the paper type Displays the paper type selection menu on
selection selection menu on TopAccess TopAccess.
Default value: 0
0: Not displayed
1: Displayed
9292 Authentication User authentication setting Default value: 0
0: Disabled
1: Enabled
9293 User authentication method Default value: 0
0: Local authentication
1: Windows domain authentication
2: LDAP authentication
9406 Network Method for acquiring IP address Default value: 2
1: Static IP address
2: Dynamic IP address (DHCP)
3: Dynamic IP address (DHCP)
without Auto IP
9407 Subnet mask 0.0.0.0 to 255.255.255.255
9408 IP address 0.0.0.0 to 126.255.255.255, 128.0.0.0 to
255.255.255.255
9410 Default gateway 0.0.0.0 to 255.255.255.255
9430 Maintenance Availability of the HTTP server Default value: 1
0: OFF
1: ON
9548 HTTP server (SSL) OFF/ON Default value: 0
0: OFF
1: ON
9900 ROM MAIN ROM version Displays the MAIN ROM version.
9901 version MAIN ROM boot version Displays the version of the MAIN ROM boot
section.
9902 SCAN ROM version Displays the SCAN ROM version.
9903 System OS version Displays the system OS version.
9904 System ROM version Displays the system ROM version.
9905 System BIOS version Displays the system BIOS version.
9906 Control panel ROM version Displays the control panel ROM version.
9907 Maintenance MAC address display Displays the MAC address.
9908 Memory capacity display Displays the memory capacity.
9909 Serial number display Displays the serial number.
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SELF-DIAGNOSIS MODES
5 - 22
5.5 Log output / adjustment value saving mode
This mode outputs various logs and saves adjustment values.
Test
Category Name Contents
number
1950 Log output System setting values in a CSV file Outputs the setting values saved in the SYS
board to a USB device as a CSV file. Be
sure to connect a USB device to the equip-
ment before performing the test.
File name: SysSettingsYYYYMMDDH-
HmmSS.csv
1951 Error history list Saves the data with the CSV file in a USB
device. Be sure to connect a USB device to
the equipment before performing the test.
5
File name: ErrorHistoryMMDDHHmmSS.csv
1952 Power ON/OFF log Saves the data with the CSV file in a USB
device. Be sure to connect a USB device to
the equipment before performing the test.
File name: PowerOutputMMDDH-
HmmSS.csv
1953 Job list Saves the data with the CSV file in a USB
device. Be sure to connect a USB device to
the equipment before performing the test.
File name: JobOutputMMDDHHmmSS.csv
1954 Adjustment list Saves the data with the CSV file in a USB
device. Be sure to connect a USB device to
the equipment before performing the test.
File name: AdjustmentListOutputMMDDH-
HmmSS.csv
1955 Saving of the Saving of the adjustment value list Saves the adjustment value data in a USB
adjustment (for replacing the main board) device. Be sure to connect a USB device to
value the equipment before performing the test.
File name: AdjustmentValueList.bin
1956 Writing of the adjustment value list Saves the adjustment value data in a USB
(for replacing the main board) device. Be sure to connect a USB device to
the equipment before performing the test.
1957 Backing up the adjustment value Backs up the adjustment value data of the
(for replacing the main board) main board into the SSD.
1958 Writing of the adjustment value Writes the adjustment value data backed up
(for replacing the main board) in the SSD into the main board.
* MMDDHHmmSS of the file name means the time when the equipment output log. (MM: month, DD:
day, HH: hour, mm: minute, SS: second)
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SELF-DIAGNOSIS MODES
5 - 23
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SELF-DIAGNOSIS MODES
5 - 24
6. PREVENTIVE MAINTENANCE (PM)
6.1 Overview
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PREVENTIVE MAINTENANCE (PM)
6-1
6.2 Preventive Maintenance Checklist
Notes:
• Perform replacing in the above timing.
• The value in the “Replacement” field of the table above indicates the replacement number of
scan pages or erase pages.
• Be careful not to put oil on the rollers, belts and belt pulleys when lubricating.
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PREVENTIVE MAINTENANCE (PM)
6-2
6.3 Storage of Supplies and Replacement Parts
Precautions for storing supplies and replacement parts are shown below.
1. Erase unit
Erase unit should be stored in a flat place where the ambient temperature is between 10oC to 35oC (no
condensation), and should also be protected against high humidity, chemicals and/or their fumes.
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PREVENTIVE MAINTENANCE (PM)
6-3
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PREVENTIVE MAINTENANCE (PM)
6-4
7. ERROR CODE / TROUBLESHOOTING
The cause of any trouble in this equipment may just be a minor failure. Check the items below.
1. Serial number
2. For abnormal acoustic noise, describe the situation in as much detail as possible.
3. For hardware-related problems, provide photos of any broken parts, paper jams, etc. In case of
paper jams, include the type of paper and its manufacturer.
4. For software-related problems, provide TopAccess Logs and the detailed procedure needed to
duplicate the problem.
* This is the minimum information required to report to respond to a complaint. It would be appreci-
ated if you could obtain additional information.
* Follow the directions of the service center if additional information is requested, as each issue is
unique to some degree.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7-1
7.1.2 Collection of debug logs with a USB device
The following information is included in the debug logs since it may be difficult to investigate only
using the debug log.
Internal operation, Job history, SSD/memory usage status, etc. (Personal/Corporate information
(address book) not included)
[B] Attention
Do not open this procedure to public because of security protection, and only service engineer can col-
lect the debug log.
(1) Check that the self-diagnostic code 8941 (Acquiring debug logs) is set to "1: ON".
(2) Insert the USB device to the equipment while power is ON.
(3) Press the [MENU], [DOWN] and [OK] buttons simultaneously after insert the USB device. "In
progress" will be displayed.
(4) When to collect the debug log is finished, the status screen will be displayed.
(5) Enter the self-diagnosis mode and enter the test number 1951, 1952, 1953 and 1954 sequen-
tially. When to collect the each log is finished, "initialized" will be displayed.
(6) After return to the status screen, remove the USB device.
Notes:
• In the case of the USB device inserted when the Paper Reusable Device is not ready, the col-
lection of the debug log will not start.
• Don’t remove the USB device while "In progress" is displayed.
• If "Insert USB" is displayed when executing (3), USB memory cannot be recognized, yet.
Retry procedure from (3).
• If "Failed" is displayed when executing (4), USB device cannot be recognized, yet. Retry pro-
cedure from (4).
(1) If completed the collection of the debug log, there is encrypted file in the USB device.
Folder name: KH-1020(*)
File name: XXXXXXXXX.YYYYMMDDHHmmSS.enc (XXXX= Serial number of Paper Reusable
Device, YYYY= year, MM= month, DD= day, HH= hour, mm= minute, SS= second)
And there are following CSV files in the USB device, too.
Folder name: KH-1020\MainBackup (*)
Files name: ErrorHistory.csv, PowerOutput.csv, JobOutput.csv, AdjustmentListOutput.csv
(*) If there is not the folder, the equipment create the folder automatically.
(2) After the debug logs have been collected, be sure to send them to the service center together
with a report.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7-2
[F] Other informations
When the debug logs are collected, also do so for the following information.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7-3
7.2 Error Code List
When an error occurs, the corresponding error code and its contents are displayed on the LCD screen.
7.2.1 Alert
Classifica- Troubleshoot-
Error code Contents
tion ing
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7-4
7.2.2 Jam
Classifica- Troubleshoot-
Error code Contents
tion ing
E210 Paper trans- Paper remaining at the scanner entrance sensor: P.7-29
port jam Paper remains at the scanner entrance sensor.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7-5
Classifica- Troubleshoot-
Error code Contents
tion ing
E311 Paper trans- Paper not reaching the 1st transport sensor: P.7-32
port jam The 1st transport sensor is not turned ON when the specified
time has passed after the paper has reached the scanner exit
sensor.
E315 Paper not reaching the erase unit entrance sensor: P.7-34
The erase unit entrance sensor is not turned ON when the speci-
fied time has passed after the paper has reached the 2nd trans-
port sensor.
E317 Paper not reaching the erase unit exit sensor: P.7-35
The erase unit exit sensor is not turned ON when the specified
time has passed after the paper has reached the erase unit
entrance sensor.
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ERROR CODE / TROUBLESHOOTING
7-6
Classifica- Troubleshoot-
Error code Contents
tion ing
E410 Paper exit Paper remaining at the exit path sensor: P.7-38
jam Paper remains at the exit path sensor during the paper transport.
E413 Paper not reaching the reuse drawer entrance sensor: P.7-40
The reuse drawer entrance sensor is not turned ON when the
specified time has passed after the paper has reached the exit
path sensor.
E610 Paper exit Reuse drawer aligning roller position sensor abnormality: P.7-45
jam The reuse drawer aligning roller position sensor is not switched
from ON to OFF, or from OFF to ON when the reuse drawer align-
ing roller lift motor has been driven and the specified time has
passed.
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ERROR CODE / TROUBLESHOOTING
7-7
7.2.3 Error
Classifica- Troubleshoot-
Error code Contents
tion ing
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ERROR CODE / TROUBLESHOOTING
7-8
Classifica- Troubleshoot-
Error code Contents
tion ing
C600 System Main board - system control board communication error: P.7-52
control The communication between the main board and the system
board control board is interrupted.
CE10 Communication error between the main board and the scanner P.7-56
board:
The data communication between the main board and the scan-
ner board does not respond, or the received data differ from
those sent.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7-9
7.2.4 File sharing related error
Classifica- Troubleshoot-
Error code Contents
tion ing
2D11 Storage Storing documents in a shared folder or a USB device failed. P.7-58
2D34 File sharing Directory creation failed during management scanning. P.7-59
related error
2D35 File creation or logging on failed during management scanning. P.7-59
2D60 Network Storing documents in a shared folder or a USB device failed. P.7-60
Troubleshoot-
Error code Contents
ing
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7 - 10
Troubleshoot-
Error code Contents
ing
6042 Setting error Card authentication fails due to a setting error. P.7-70
6131 Setting error MFP fail to verify clock with time server P.7-70
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 11
7.2.7 Maintenance error
Classifica- Troubleshoot-
Error code Contents
tion ing
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ERROR CODE / TROUBLESHOOTING
7 - 12
7.2.8 Network error
Classifica- Troubleshoot-
Error code Contents
tion ing
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ERROR CODE / TROUBLESHOOTING
7 - 13
7.3 Diagnosis and Prescription for Each Error Code
7.3.2 Alert
[A100] Paper misfeeding
Paper misfeeding Paper does not reach the feed sensor after the specified time has passed
during the pick-up transport.
Pick-up roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Feed roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Harnesses • Check if the harness between the feed sensor and the main board is
disconnected or open circuited.
• Check if the harness between the feed motor and the main board is dis-
connected or open circuited.
Pick-up roller
Feed roller
Feed sensor
Feed motor
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ERROR CODE / TROUBLESHOOTING
7 - 14
Parts to be replaced Remark
Main board
Detection of stapled sheets After the paper has passed through the feed sensor, before the fixed time
has elapsed, the front and rear paper pull-up sensors are turned ON for
longer than the specified time.
Harness Check if the harness between the multi feed paper sensor and the main
board is disconnected or open circuited.
Main board
Paper leading edge skew The rear skew sensor is not turned ON when the paper leading edge has
been transported for longer than the time set with the adjustment value
after the front skew sensor has been turned ON, or the opposite.
Pick-up roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Feed roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Separation roller Clean the roller if it is dirty. Replace the roller if it is worn out.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 15
Check item Measures
Harnesses • Check if the harness between the front skew sensor and the main board
is disconnected or open circuited.
• Check if the harness between the rear skew sensor and the main board
is disconnected or open circuited.
Pick-up roller
Feed roller
Separation roller
Main board
Multiple paper feeding alert Multiple paper feeding is detected after the feed sensor has been turned
ON by the paper leading edge and before the specified time has passed.
Separation roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Harness Check if the harness between the multi feed paper sensor and the main
board is disconnected or open circuited.
Separation roller
Main board
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ERROR CODE / TROUBLESHOOTING
7 - 16
[A105] No paper set in the feed tray
No paper set in the feed tray Paper is not set in the feed tray.
Harness Check if the harness between the feed tray paper sensor and the main
board is disconnected or open circuited.
Main board 7
Harnesses Check if the harnesses between each switch and the main board are dis-
connected or open circuited.
Covers
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ERROR CODE / TROUBLESHOOTING
7 - 17
Parts to be replaced Remark
Main board
Paper remaining Paper is detected on the transport path of the erase unit when the power
has been turned ON.
Harnesses Check if the harnesses between each transport sensor and the main board
are disconnected or open circuited.
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ERROR CODE / TROUBLESHOOTING
7 - 18
Parts to be replaced Remark
1st transport sensor
Main board
Reuse drawer paper full sensor • Check if the sensor is operating properly.
• Check if the connector is connected properly.
Harness Check if the harness between the reuse drawer paper full sensor and the
main board is disconnected or open circuited.
Main board
Reject drawer paper full sensor • Check if the sensor is operating properly.
• Check if the connector is connected properly.
Harness Check if the harness between the reject drawer paper full sensor and the
main board is disconnected or open circuited.
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ERROR CODE / TROUBLESHOOTING
7 - 19
Parts to be replaced Remark
Main board
Harness Check if the harness between the reuse drawer sensor and the main board
is disconnected or open circuited.
Main board
Harness Check if the harness between the reject drawer sensor and the main board
is disconnected or open circuited.
Main board
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ERROR CODE / TROUBLESHOOTING
7 - 20
Check item Measures
Harness • Check if the harness between the scanner exit sensor (S11) and the
main board is disconnected or open circuited.
• Check if the harness or the connector between the main board and sys-
tem control board is disconnected or open circuited.
Main board
Alert release completion After the occurrence of A404, paper has been removed from the reuse
drawer but the alert release confirmation is not completed ([OK] is not
pressed).
Reuse drawer [OK] is not pressed after paper has been removed from the reuse drawer.
Harness • Check if the harness or the connector between the main board and sys-
tem control board is disconnected or open circuited.
• Check if the harness or the connector between the control panel board
and system control board is disconnected or open circuited.
Main board
Harnesses
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ERROR CODE / TROUBLESHOOTING
7 - 21
[A500] 24 V power supply abnormality
Power supply abnormality The voltage of the 24 V power supply is lowered even though all covers
have been closed.
Ink printer not installed When the tests No. 7201 through 7211 have been performed, the ink printer
is not recognized.
Ink carriage assembly Check that there is no abnormality in the connecting terminal.
Cable • Check if the cable between the ink carriage assembly and the ink printer
board is open circuited.
• Check that the connector is connected properly.
Ink cartridge
Cable
7.3.3 Jam
[E010] Paper remaining in the transport path
Paper remaining in the transport Paper is detected on the paper transport path of the erase unit when a job
path has started.
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ERROR CODE / TROUBLESHOOTING
7 - 22
Check item Measures
Harnesses Check if the harnesses between each transport sensor and the main board
are disconnected or open circuited.
Main board
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ERROR CODE / TROUBLESHOOTING
7 - 23
[E011] Paper jam caused by the wrong paper size
Paper jam caused by the wrong Non-acceptable short-size paper (164 mm or shorter) is detected in the
paper size transport path of the erase unit.
Paper Check if the type or size of the paper is outside of the specifications.
Harness Check if the harness between the feed sensor and the main board is dis-
connected or open circuited.
Feed sensor
Main board
Paper jam due to the cover open A paper jam occurs when the cover is opened while the paper is being
transported in the transport path of the erase unit.
Harnesses Check if the harnesses between each switch and the main board are dis-
connected or open circuited.
Main board Check if the main board is damaged.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7 - 24
Parts to be replaced Remark
Covers
Main board
Registration roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Transport roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Harnesses • Check if the harness between the feed sensor and the main board is
disconnected or open circuited.
• Check if the harness between the feed motor and the main board is dis-
connected or open circuited.
Registration roller
Transport roller
Feed sensor
Feed motor
Main board
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 25
[E111] Paper not reaching the registration sensor
Paper not reaching the registration The registration sensor is not turned ON even though the specified time
sensor has passed after the paper has been aligned and the feed motor has been
restarted.
Registration roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Transport roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Harnesses • Check if the harness between the registration sensor and the main
board is disconnected or open circuited.
• Check if the harness between the feed motor and the main board is dis-
connected or open circuited.
Registration sensor
Feed motor
Main board
Paper remaining at the registration Paper remains at the registration sensor while it is being transported in the
sensor transport path of the erase unit.
Registration roller Clean the roller if it is dirty. Replace the roller if it is worn out.
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ERROR CODE / TROUBLESHOOTING
7 - 26
Check item Measures
Harnesses • Check if the harness between the registration sensor and the main
board is disconnected or open circuited.
• Check if the harness between the feed motor and the main board is dis-
connected or open circuited.
Registration roller
Registration sensor
Feed motor
Main board
7
Classification Error content
Paper pull-up detection jam Stapled paper is detected since its trailing edge has been pulled up at a
position exceeding the specified value after it has passed through the feed
sensor.
Harness Check if the harness between the multi feed paper sensor and the main
board is disconnected or open circuited.
Main board
Paper skew jam The rear skew sensor is not turned OFF when the paper trailing edge has
been transported for a longer period than that specified time after the front
skew sensor has been turned OFF, or the opposite
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 27
Check item Measures
Pick-up roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Feed roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Separation roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Harnesses • Check if the harness between the front skew sensor and the main board
is disconnected or open circuited.
• Check if the harness between the rear skew sensor and the main board
is disconnected or open circuited.
Pick-up roller
Feed roller
Separation roller
Main board
Multiple paper feeding jam Multiple paper feeding is detected when paper transport takes longer than
specified after the feed sensor has been turned ON.
Separation roller Clean the roller if it is dirty. Replace the roller if it is worn out.
Harness Check if the harness between the multi feed paper sensor and the main
board is disconnected or open circuited.
Separation roller
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ERROR CODE / TROUBLESHOOTING
7 - 28
Parts to be replaced Remark
Main board
Paper remaining at the scanner Paper remains at the scanner entrance sensor.
entrance sensor
Harnesses • Check if the harness between the scanner entrance sensor and the
main board is disconnected or open circuited.
• Check if the harness between the scan motor and the main board is dis-
connected or open circuited.
Scan motor
Main board
Paper not reaching the scanner The scanner entrance sensor is not turned ON when the paper has been
entrance sensor transported from the registration sensor and the specified time has passed.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 29
Check item Measures
Harnesses • Check if the harness between the scanner entrance sensor and the
main board is disconnected or open circuited.
• Check if the harness between the feed motor and the main board is dis-
connected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
Feed motor
Main board
Paper remaining at the scanner Paper remains at the scanner exit sensor.
exit sensor
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ERROR CODE / TROUBLESHOOTING
7 - 30
Parts to be replaced Remark
Feed motor
Scan motor
Main board
Paper not reaching the scanner The scanner exit sensor is not turned ON when the paper has been trans-
exit sensor ported from the scanner entrance sensor and the specified time has
passed.
7
Harnesses • Check if the harness between the scanner entrance sensor and the
main board is disconnected or open circuited.
• Check if the harness between the scanner exit sensor and the main
board is disconnected or open circuited.
• Check if the harness between the scan motor and the main board is dis-
connected or open circuited.
Scan motor
Main board
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ERROR CODE / TROUBLESHOOTING
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[E310] Paper remaining at the 1st transport sensor
Paper remaining at the 1st trans- Paper remains at the 1st transport sensor.
port sensor
Harnesses • Check if the harness between the 1st transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the speed adjustment motor and the
main board is disconnected or open circuited.
Main board
Paper not reaching the 1st trans- The 1st transport sensor is not turned ON when the specified time has
port sensor passed after the paper has reached the scanner exit sensor.
Harnesses • Check if the harness between the 1st transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the scanner exit sensor and the main
board is disconnected or open circuited.
• Check if the harness between the scan motor and the main board is dis-
connected or open circuited.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7 - 32
Parts to be replaced Remark
Scan motor
Main board
Paper remaining at the 2nd trans- Paper remains at the 2nd transport sensor.
port sensor
Harnesses • Check if the harness between the 2nd transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the speed adjustment motor and the
main board is disconnected or open circuited.
Main board
Paper not reaching the 2nd trans- The 2nd transport sensor is not turned ON when the specified time has
port sensor passed after the paper has reached the 1st transport sensor.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 33
Check item Measures
Harnesses • Check if the harness between the 2nd transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the speed adjustment motor and the
main board is disconnected or open circuited.
Main board
Paper remaining at the erase unit Paper remains at the erase unit entrance sensor.
entrance sensor
Harnesses • Check if the harness between the speed adjustment motor and the
main board is disconnected or open circuited.
• Check if the harness between the erase unit entrance sensor and the
main board is disconnected or open circuited.
Main board
Paper not reaching the erase unit The erase unit entrance sensor is not turned ON when the specified time
entrance sensor has passed after the paper has reached the 2nd transport sensor.
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ERROR CODE / TROUBLESHOOTING
7 - 34
Check item Measures
Harnesses • Check if the harness between the speed adjustment motor and the
main board is disconnected or open circuited.
• Check if the harness between the erase unit entrance sensor and the
main board is disconnected or open circuited.
Paper remaining at the erase unit Paper remains at the erase unit exit sensor.
exit sensor
Harnesses • Check if the harness between the erase unit exit sensor and the main
board is disconnected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
Main board
Paper not reaching the erase unit The erase unit exit sensor is not turned ON when the specified time has
exit sensor passed after the paper has reached the erase unit entrance sensor.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 35
Check item Measures
Cooling guide Check if the cooling guide is dirty. Clean the cooling guide if it is stained.
Harnesses • Check if the harness between the erase unit exit sensor and the main
board is disconnected or open circuited.
• Check if the harness between the speed adjustment motor and the
main board is disconnected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
Cooling guide
Main board
Paper remaining at the 3rd trans- Paper remains at the 3rd transport sensor.
port sensor
Harnesses • Check if the harness between the 3rd transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7 - 36
Parts to be replaced Remark
Main board
Paper not reaching the 3rd trans- The 3rd transport sensor is not turned ON when the specified time has
port sensor passed after the paper has reached the erase unit exit sensor.
Cooling guide Check if the cooling guide is dirty. Clean the cooling guide if it is stained.
Harnesses • Check if the harness between the 3rd transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
Main board
Paper remaining at the 4th trans- Paper remains at the 4th transport sensor while the paper is being trans-
port sensor ported in the paper path of the erase unit.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 37
Check item Measures
Harnesses • Check if the harness between the 4th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
• Check if the harness between the scan motor and the main board is dis-
connected or open circuited.
Scan motor
Main board
Paper not reaching the 4th trans- The 4th transport sensor is not turned ON when the specified time has
port sensor passed after the paper has reached the 3rd transport sensor.
Harnesses • Check if the harness between the 4th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the erase unit motor and the main board
is disconnected or open circuited.
Main board
Paper remaining at the exit path Paper remains at the exit path sensor.
sensor
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ERROR CODE / TROUBLESHOOTING
7 - 38
Check item Measures
Harnesses • Check if the harness between the exit path sensor and the main board
is disconnected or open circuited.
• Check if the harness between the scan motor and the main board is dis-
connected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
7
Main board Check if the main board is damaged.
Scan motor
Main board
Paper not reaching the exit path The exit path sensor is not turned ON when the specified time has passed
sensor after the paper has reached the scanner exit sensor.
Harnesses • Check if the harness between the exit path sensor and the main board
is disconnected or open circuited.
• Check if the harness between the scan motor and the main board is dis-
connected or open circuited.
Main board Check if the main board is damaged.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
7 - 39
Parts to be replaced Remark
Scan motor
Main board
Paper remaining at the reuse Paper remains at the reuse drawer entrance sensor.
drawer entrance sensor
Harnesses • Check if the harness between the reuse drawer entrance sensor and
the main board is disconnected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
Main board
Paper not reaching the reuse The reuse drawer entrance sensor is not turned ON when the specified
drawer entrance sensor time has passed after the paper has reached the exit path sensor.
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ERROR CODE / TROUBLESHOOTING
7 - 40
Check item Measures
Harnesses • Check if the harness between the reuse drawer entrance sensor and
the main board is disconnected or open circuited.
• Check if the harness between the exit path sensor and the main board
is disconnected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
Main board
Paper remaining at the 5th trans- Paper remains at the 5th transport sensor.
port sensor
Harnesses • Check if the harness between the 5th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
Main board
Paper not reaching the 5th trans- The 5th transport sensor is not turned ON when the specified time has
port sensor passed after the paper has reached the reuse drawer entrance sensor.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
ERROR CODE / TROUBLESHOOTING
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Check item Measures
Harnesses • Check if the harness between the reuse drawer entrance sensor and
the main board is disconnected or open circuited.
• Check if the harness between the 5th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
• Check if the harness between the reject drawer gate solenoid and the
main board is disconnected or open circuited.
Main board
Paper remaining at the 6th trans- Paper remains at the 6th transport sensor.
port sensor
Harnesses • Check if the harness between the 6th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
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ERROR CODE / TROUBLESHOOTING
7 - 42
Parts to be replaced Remark
Main board
Paper not reaching the 6th trans- The 6th transport sensor is not turned ON when the specified time has
port sensor passed after the paper has reached the 5th transport sensor.
Harnesses • Check if the harness between the 5th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the 6th transport sensor and the main
board is disconnected or open circuited.
• Check if the harness between the reuse drawer exit motor and the main
board is disconnected or open circuited.
Main board
Reuse drawer open jam The reuse drawer sensor is turned OFF during its operation.
Harness Check if the harness between the reuse drawer sensor and the main board
is disconnected or open circuited.
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ERROR CODE / TROUBLESHOOTING
7 - 43
Check item Measures
Main board
Reject drawer open jam The reject drawer sensor is turned OFF during its operation.
Harness Check if the harness between the reject drawer sensor and the main board
is disconnected or open circuited.
Pick-up roller home position sen- The pick-up roller home position sensor is not switched from ON to OFF, or
sor abnormality from OFF to ON when the pick-up roller movement motor has been driven
and the specified time has passed.
Pick-up roller home position sen- • Check if the sensor is operating properly.
sor • Check if the connector is connected properly.
Harness Check if the harness between the pick-up roller home position sensor and
the main board is disconnected or open circuited.
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ERROR CODE / TROUBLESHOOTING
7 - 44
Parts to be replaced Remark
Main board
Reuse drawer aligning roller posi- The reuse drawer aligning roller position sensor is not switched from ON to
tion sensor abnormality OFF, or from OFF to ON, when the reuse drawer aligning roller lift motor
has been driven and the specified time has passed.
Reuse drawer aligning roller lift • Check if the motor is operating properly.
motor • Check if the connector is connected properly.
Reuse drawer aligning roller posi- • Check if the sensor is operating properly. 7
tion sensor • Check if the connector is connected properly.
Harnesses • Check if the harness between the reuse drawer aligning roller lift motor
and the main board is disconnected or open circuited.
• Aligning roller lift motor and the main board is disconnected or open cir-
cuited. Check if the harness between the reuse drawer aligning roller
position sensor and the main board is disconnected or open circuited.
Main board
Paper detection sensor sequence An abnormality is detected in the ON/OFF of the paper detection sensor
abnormality during its operation.
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ERROR CODE / TROUBLESHOOTING
7 - 45
Check item Measures
Harnesses Check if the harnesses between each transport sensor and the main board
are disconnected or open circuited.
Main board
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ERROR CODE / TROUBLESHOOTING
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7.3.4 Error
[C010] Feed motor abnormality
[C020] Separation motor abnormality
[C030] Scan motor abnormality
[C040] Speed adjustment motor abnormality
[C060] Reuse drawer exit motor abnormality
[C070] Pick-up roller movement motor abnormality
[C080] Reuse drawer aligning roller lift motor abnormality
Harness Check if the harness between the erase unit motor and the main board is
disconnected or open circuited.
Main board
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
Thermistors Check if the connectors for the following thermistors are connected prop-
erly.
• Heat roller-1 center thermistor
• Heat roller-1 side thermistor
• Heat roller-2 center thermistor
• Heat roller-2 side thermistor
Harnesses Check if the harnesses of the following thermistors are open circuited.
• Heat roller-1 center thermistor
• Heat roller-1 side thermistor
• Heat roller-2 center thermistor
• Heat roller-2 side thermistor
Counter After the above measures against the error are performed, shift the mode of
the MFP to the self-diagnosis mode. Set “0” in the counter of the code
7120. Turn the power OFF and then back ON.
Harness
Main board
Temperature abnormality The heat roller-1 center thermistor of the heat roller-1 side thermistor
detects that the upper limit temperature has been exceeded.
Heat roller-1 center thermistor • Check if the connectors of the heat roller-1 center thermistor and the
Heat roller-1 side thermistor heat roller-1 side thermistor are connected properly.
• Check if the harness is open circuited.
• Check that the thermistors contact the heat roller surface and are
installed properly.
• Check if there is any dirt or deformation on the thermistors.
Counter After the above measures against the error are performed, shift the mode of
the MFP to the self-diagnosis mode. Set "0" in the counter of the code
7120. Turn the power OFF and then back ON.
Main board
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ERROR CODE / TROUBLESHOOTING
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[C421] Lower limit abnormality in the heat roller-1 temperature
Temperature abnormality • The temperature detected by the heat roller-1 center thermistor or the
heat roller-1 side thermistor does not exceed the lower limit.
• There is a difference which is or exceeds the specified value between
the temperature detected by the heat roller-1 center thermistor and the
heat roller-1 side thermistor.
Power supply board Disconnect the power cable from the equipment and then take off the
power supply board.
Measure the resistance value of the power supply board. As for the por-
tions to be measured, shown below.
- CN503 3 pin - PC1_4 pin
- CN503 3 pin - PC2_4 pin
If the measured value is out of the range, the power supply board may be
damaged. In this case, replace it.
7
Heat roller-1 center thermistor • Check if the connectors of the heat roller-1 center thermistor and the
Heat roller-1 side thermistor heat roller-1 side thermistor are connected properly.
• Check if the harness is open circuited.
• Check that the thermistors contact the heat roller surface and are
installed properly.
• Check if there is any dirt or deformation on the thermistors.
Heat roller-1 center thermostat • Check the gap between the thermostat and the heat roller. Check that
the thermostat is installed properly.
• Check if the thermostat is damaged or open circuited. Check if any for-
eign matter is attached to the thermostat.
Heat roller-1 lamp • Check that the connector of the heat roller-1 lamp is connected prop-
erly.
• Check if the heat roller-1 lamp is damaged or open circuited.
Counter After the above measures against the error are performed, shift the mode of
the MFP to the self-diagnosis mode. Set "0" in the counter of the code
7120. Turn the power OFF and then back ON.
Main board
Temperature abnormality The heat roller-2 center thermistor of the heat roller-2 side thermistor
detects that the upper limit temperature has been exceeded.
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ERROR CODE / TROUBLESHOOTING
7 - 49
Check item Measures
Heat roller-2 center thermistor • Check if the connectors of the heat roller-2 center thermistor and the
Heat roller-2 side thermistor heat roller-2 side thermistor are connected properly.
• Check if the harness is open circuited.
• Check that the thermistors contact the heat roller surface and are
installed properly.
• Check if there is any dirt or deformation on the thermistors.
Counter After the above measures against the error are performed, shift the mode of
the MFP to the self-diagnosis mode. Set "0" in the counter of the code
7120. Turn the power OFF and then back ON.
Main board
Temperature abnormality • The temperature detected by the heat roller-2 center thermistor or the
heat roller-2 side thermistor does not exceed the lower limit.
• There is a difference which is or exceeds the specified value between
the temperature detected by the heat roller-2 center thermistor and the
heat roller-2 side thermistor.
Power supply board Disconnect the power cable from the equipment and then take off the
power supply board.
Measure the resistance value of the power supply board. As for the por-
tions to be measured, shown below.
- CN503 3 pin - PC1_4 pin
- CN503 3 pin - PC2_4 pin
If the measured value is out of the range, the power supply board may be
damaged. In this case, replace it.
Heat roller-2 center thermistor • Check if the connectors of the heat roller-2 center thermistor and the
Heat roller-2 side thermistor heat roller-2 side thermistor are connected properly.
• Check if the harness is open circuited.
• Check that the thermistors contact the heat roller surface and are
installed properly.
• Check if there is any dirt or deformation on the thermistors.
Heat roller-2 center thermostat • Check the gap between the thermostat and the heat roller. Check that
the thermostat is installed properly.
• Check if the thermostat is damaged or open circuited. Check if any for-
eign matter is attached to the thermostat.
Counter After the above measures against the error are performed, shift the mode of
the MFP to the self-diagnosis mode. Set "0" in the counter of the code
7120. Turn the power OFF and then back ON.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE / TROUBLESHOOTING
7 - 50
Parts to be replaced Remark
Main board
Scanner abnormality A communication error occurs between the main board and the scanner
board. A signal line between the main board and the scanner board is not
connected. The CCD unit is not connected. 7
Harness Harness check between the scanner board and the main board
Scanner board
Main board
Harness
Shading motor • Drive check for the shading motor (ON: 1003-2009, OFF: 1003-2058)
• Connector check for the shading motor
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Check item Measures
Shading sheet
Shading motor
Harness
Scanner abnormality A communication error occurs between the scanner board and the system
control board.
USB cable USB cable check between the scanner board and the system control board
Scanner board
USB cable
System control board abnormality A communication error occurs between the main board and the system
control board.
Harness Harness check between the system control board and the main board
Main board • Main board check
• Connector check (CN12) for the main board
• Firmware update for the main board
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ERROR CODE / TROUBLESHOOTING
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Parts to be replaced Remark
Harness
Main board
Power supply abnormality An internal log writing error occurs when the power is turned OFF.
Voltage in the battery decreased The voltage in the backup battery has gone down.
Setting Set the date and time after the battery is replaced.
Battery
Main board
Cooling fan abnormality The lock of the motor of the SYS board cooling fan is detected.
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Check item Measures
Main board
USB device
Main board
Main board
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ERROR CODE / TROUBLESHOOTING
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[CB12] Program overwriting error
USB device
Main board
Main board abnormality A writing error to the main board Flash ROM occurs.
Main board
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ERROR CODE / TROUBLESHOOTING
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Parts to be replaced Remark
USB device
Main board
[CE10] Communication error between the main board and the scanner board
Communication error A serial communication error occurs between the main board and the scan-
ner board.
Harness Harness check between the scanner board and the main board
Scanner board
Main board
Harness
Ink printer abnormality A communication error occurs between the ink printer board and the main
board.
Harness Harness check between the ink printer board and the main board
Main board
Harness
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ERROR CODE / TROUBLESHOOTING
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[F010] System error
System error The system does not start after the power has been turned ON.
System board
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ERROR CODE / TROUBLESHOOTING
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7.3.5 File sharing related error
[2D10] Storing documents in a shared storage folder or a USB device failed.
Setting • Delete some files in the shared folder by using Explorer because of
automatic/manual file deletion failure.
• Turn the power OFF and then back ON, and reattempt the job in error.
Setting If there is a job in process, reattempt the job in error after the job in process
is finished. If the error still occurs, turn the power OFF and then back ON,
and reattempt the job.
Setting If a template is used, recreate the template. If the error still occurs, turn the
power OFF and then back ON, and reattempt the job.
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ERROR CODE / TROUBLESHOOTING
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[2D34] Directory creation failed during management scanning.
Setting • Confirm that the access privilege to the storage directory is writable.
• Confirm that the directory has sufficient space.
• Set the network path or file name to a shorter one.
• If the error still persists, turn the power OFF and then back ON, and
reattempt it.
Setting • Confirm that the access privilege to the storage directory is writable.
• Confirm that the user name and password are correct.
• Confirm that the directory has sufficient space.
• Set the network path or file name to a shorter one.
• If the error still persists, turn the power OFF and then back ON, and
reattempt it.
Setting Turn the power OFF and then back ON, and reattempt management scan-
ning.
If the error still persists, contact your service representative.
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ERROR CODE / TROUBLESHOOTING
7 - 59
[2D38] Memory became full during management scanning.
File sharing related error Storage capacity full failure during processing
System control board • Turn the power OFF and then back ON, and reattempt the job in error.
• Replace the system control board and reattempt the job.
Setting Turn the power OFF and then back ON, and reattempt the scanning.
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
Setting Check the network path. If it is correct, turn the power OFF and then back
ON, and reattempt the job.
Setting Reset the login user name and password, and perform the job. Check if the
account setting of the file server is correct.
[2D65] Creation of a new document failed since too many data have been stored in the folder. 7
File sharing related error Creation of a new document failed since the number of documents in the
folder has exceeded the maximum allowed
[2D66] Storage folder becomes full while data are being stored.
File sharing related error Storage capacity full failure during processing
Setting • Delete jobs being set or in process, or those such as HOLD, PRIVATE,
PROOF or INVALID jobs. Then reattempt the job in error.
• Decrease the number of pages or the resolution of the job in error, and
reattempt it.
• Check that a server or a local folder has a sufficient space in the disk
capacity.
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ERROR CODE / TROUBLESHOOTING
7 - 61
Check item Measures
Power supply • Check that the power cable is connected properly or is inserted
securely.
• Check if the power supply voltage is unstable.
Remark:
In the scanning or management scanning function, if storage or transferring of an image failed,
its file is temporarily stored in a SSD.
An administrator can export an image file in a SSD to a USB device by selecting [Copy files to
USB] in the [ADMIN] menu.
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7.3.6 System error
[10001], [10002], [10003], [10008], [10100], [20004], [20005], [30002] Software internal error
SSD 7
SYS board
Harness Check the harness connecting the scanner and the SYS board.
Scanner board
SSD
Harness
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
Harness Check if the harnesses between each transport sensor and the main board
are disconnected or open circuited.
Feed sensor
Registration sensor
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ERROR CODE / TROUBLESHOOTING
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Parts to be replaced Remark
Scanner entrance sensor
Main board
Shading motor • Drive check for the shading motor (ON: 1003-2009, OFF: 1003-2058)
• Connector check for the shading motor
Scanner board • Scanner board check
• Connector check (CN1) for the scanner board
Shading sheet
Shading motor
Scanner board
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
Heat roller-1 center thermistor • Check if the connectors of the heat roller-1 center thermistor and the
Heat roller-1 side thermistor heat roller-1 side thermistor are connected properly
• Check if the harness is open circuited.
• Check that the thermistors contact the heat roller surface and are
installed properly.
• Check if there is any dirt or deformation on the thermistors.
Heat roller-1 center thermostat • Check the gap between the thermostat and the heat roller.
• Check that the thermostat is installed properly.
• Check if the thermostat is damaged or open circuited.
• Check if any foreign matter is attached to the thermostat.
Heat roller-1 lamp • Check that the connector of the heat roller-1 lamp is connected prop-
erly.
• Check if the heat roller-1 lamp is damaged or open circuited.
Heat roller-2 center thermistor • Check if the connectors of the heat roller-2 center thermistor and the
Heat roller-2 side thermistor heat roller-2 side thermistor are connected properly.
• Check if the harness is open circuited.
• Check that the thermistors contact the heat roller surface and are
installed properly.
• Check if there is any dirt or deformation on the thermistors.
Heat roller-2 center thermostat • Check the gap between the thermostat and the heat roller.
• Check that the thermostat is installed properly.
• Check if the thermostat is damaged or open circuited.
• Check if any foreign matter is attached to the thermostat.
Heat roller-2 lamp • Check that the connector of the heat roller-2 lamp is connected prop-
erly.
• Check if the heat roller-2 lamp is damaged or open circuited.
Counter After the above measures against the error are performed, shift the mode of
the MFP to the self-diagnosis mode. Set “0” in the counter of the code
7120. Turn the power OFF and then back ON.
Main board
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
SSD
SYS board
Setting Press the [CANCEL] button to return to the previous menu, and then the
[START] button to restart the job.
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[30021], [30022], [30023], [30024], [30025], [30026] Software internal error
System error Login after the equipment startup in any of starting modes becomes impos-
sible because the user information management database is corrupted.
System error Login after the equipment startup in any of starting modes becomes impos-
sible because log the management database is corrupted.
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
System error The system firmware and the model information of the system software are
not correct.
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7.3.7 Access related error
[6007] Unsuccessful User Login to equipment
Access error User authentication cannot be done because connection to the authentica-
tion server has failed.
Setting Check if the operating status of the server and connection from the equip-
ment have been confirmed.
Access error The self-diagnostic code setting is not correct for card authentication.
Access error The equipment is not synchronized with the SNTP server.
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ERROR CODE / TROUBLESHOOTING
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[7123] Unsuccessful Import of Template Data
[7129] Unsuccessful Import of User Information
[712D] Unsuccessful Import of Department Data
Setting Check whether the file which it was going to import is right.
Setting The number of cases which can be registered was exceeded in the middle
of import, or some data may have unjust information. Check that the file
which it was going to import is right, and the registration number.
Setting Check whether there are availabilities of enough of SSD and perform again.
Setting Check whether there are availabilities of enough of SSD and perform again.
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[7151] Unsuccessful export of log data
Setting Check whether there are availabilities of enough of SSD and media, and
perform again.
Maintenance error Unsuccessful user password modification due to policy violation failed in
modification.
Setting
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
Setting
Setting
7
Classification Error content
Setting Check whether there are availabilities of enough of SSD and USB media,
and perform again.
Setting There is a possibility that the file has broken. Or there is a possibility that
the password is wrong. Perform again after a check.
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ERROR CODE / TROUBLESHOOTING
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Check item Measures
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ERROR CODE / TROUBLESHOOTING
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[8014] Stateful Address Conflict
Network error This message is displayed when the key file for SIG(0) or TSIG is invalid.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
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Check item Measures
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ERROR CODE / TROUBLESHOOTING
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7.4 Other troubleshooting
(1) Open the left upper cover. Wipe the surface of the slit glasses of the scanner-1 and -2 with a dry
cloth or a cloth which has been wrung out.
(2) Close the left upper cover.
(1) Close all covers. Perform the self-diagnosis mode 001001-7102. Take off the shading sheet.
(2) Open the left upper cover. Wipe the front and back surfaces of the shading sheet with a dry cloth
or a cloth which has been wrung out.
(3) Close the left upper cover. Perform the self-diagnosis mode 001001-7103. Return the shading
sheet to its home position.
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7.4.3 Ink printer position
To move the starting position of the ink printer, follow the procedure below.
[ 1 ] Erase mark
The erase marks are printed as follows on paper whose images are erased. To move the starting posi-
tion of the erase mark, follow the procedure below.
Approx. 11.3mm
Approx. 11.3mm
1.85mm (7dot)
2.54mm
(10dot)
Fig. 7-1
(1) Place A4 or LT size paper on the tray. (A4 for EU/AS/AU, LT for NA)
(2) Align the position of the side guides with the paper.
(3) Press [MENU], [UP] and [OK] simultaneously to enter the self-diagnosis mode.
(4) Enter 001001 and press [OK].
(5) Enter [7211] and press [OK]. A sheet of paper is fed, the mark is printed and the paper exits on
the reuse tray.
(6) Repeat step 5 three times and check the mark position on the three sheets output on the reuse
tray.
(7) To adjust the mark position within the range of 0.792 mm in the direction of the paper end and
0.528 mm in the direction of its center, perform the ink nozzle adjustment, to do this beyond the
above range, carry out the ink head adjustment.
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ERROR CODE / TROUBLESHOOTING
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[ 3 ] Adjustment of the ink nozzle position
(3) Install the ink cartridge and turn the power ON.
(4) Press [MENU], [UP] and [OK] simultaneously to enter the self-diagnosis mode.
(5) Enter 001001 and press [OK].
(6) Enter 2120 and press [OK]. (Default value: 3)
(7) To shift the mark position to the paper center, decrease the value (Enter 1 or 2 and press [OK].) If
the value is decreased by 1, the mark position is shifted by 0.264 mm to the center.
To shift the mark position to the paper end, increase the value (Enter 4, 5 or 6 and press [OK].) If
the value is increased by 1, the mark position is shifted by 0.264 mm to the end.
(8) Press [Home] to return to the home screen.
(9) Check the mark position after the adjustment above “[2] Checking the erase mark position“.
7
Ink nozzle (12dot)
0.264mm 7dot Default
1
2
Setting value of the self- 3
diagnosis code 2120 4
5
6
Fig. 7-2
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[ 4 ] Adjustment of the ink head position
Fig. 7-3
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7.4.4 Adjustment of Erase unit
Normally, the pressure roller does not need to be adjusted. However, this must be carried out when
wrinkles frequently appear after images are erased.
[1] [2]
Fig. 7-4
A B C
C
A
B
Fig. 7-5
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8. REPLACEMENT OF PC BOARDS/SSD
8
Fig. 8-1
Fig. 8-2
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REPLACEMENT OF PC BOARDS/SSD
8-1
8.1.3 Scanner board (SCAN board)
Fig. 8-3
Fig. 8-4
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
REPLACEMENT OF PC BOARDS/SSD
8-2
8.1.5 Power supply board (PWR board)
Fig. 8-5
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REPLACEMENT OF PC BOARDS/SSD
8-3
8.1.7 SYS board cooling fan (F4)
Fig. 8-7
Fig. 8-8
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
REPLACEMENT OF PC BOARDS/SSD
8-4
8.1.9 Power supply fan (F5)
Fig. 8-9
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
REPLACEMENT OF PC BOARDS/SSD
8-5
8.2 Precautions and Procedures for Replacing PC Boards and
SSD
(1) Create a clone file by accessing TopAccess -> [Administration] -> [Maintenance] -> [Create
Clone File].
(2) Enter "8930" in the self-diagnosis mode to restore the factory default settings.
(3) Turn the power OFF.
(4) Replace the SSD.
P.8-4 "8.1.8 SSD (SSD)"
(5) Turn the power ON.
(6) Update the firmware.
P.9-1 "9.1 Firmware Updating with USB Device"
(7) When the status screen appears, press the [MENU/OFF], [UP] and [OK] buttons simultaneously
until the self-diagnosis mode screen is displayed (approx. 3 seconds).
(8) Enter "001003" and press the [OK] button.
(9) Enter "9000" and press the [OK] button.
(10) Enter any of the following number for the destination and press the [OK] button.
[0]: MJD, [1]: NAD, [2]: JPD, [3]: ASD, [4]: CND, Default: [2]
(11) Press the [HOME] button to return to the status screen.
(For CND: The screen returns to the status screen even if the [HOME] button is not pressed.)
(12) Install the clone file by accessing TopAccess -> [Administration] -> [Maintenance] -> [Install
Clone File].
(13) Enter "1957" in the self-diagnosis mode to back up the adjustment value of the main board into
the SSD.
Note:
Be sure not to open any covers throughout the above procedures.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
REPLACEMENT OF PC BOARDS/SSD
8-6
Notes:
• When the SSD and the main board are required to be replaced together, exchange the main
board first and do so for the SSD after step 6 is completed.
• When any of the adjustment values of the test numbers 1103 to 5731 is changed, enter
"1957" in the self-diagnosis mode to back up the value into the SSD.
• When the self-diagnostic codes 1955 (saving of the adjustment value list) and 1956 (writing of
the adjustment value list) using a USB device are performed, enter "1957" in the self-diagno-
sis mode to back up the adjustment value into the SSD.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
REPLACEMENT OF PC BOARDS/SSD
8-7
8.3 Precautions when disposing of the equipment
• When disposing of the equipment, carry out "Factory Default" to restore the equipment to its factory
default status. (Or perform "8930" in the self-diagnosis mode to restore the factory default status.)
Any scanned data remaining in the equipment (SSD) will be erased.
• When card authentication is enabled, be sure to enter "1" into the self-diagnosis modes 3500, 3501,
3502 and 3503 to clear the setting information of the card.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
REPLACEMENT OF PC BOARDS/SSD
8-8
9. FIRMWARE UPDATING
When you want to update the firmware to the latest one or the equipment becomes inoperable due to
some defect in the firmware, updating can be performed as follows.
Store the data file for updating in the model specific folder.
Note:
Be sure not to store files or folders whose name begins with "KH-1020-FW" except for the firm- 9
ware data in the model unique folder "KH-1020" of a USB device. If there are such files or fold-
ers, an F104 error occurs when update is performed.
USB device
KH-1020
KH-1020-FWxxxxxxx.tar.gz
Fig. 9-1
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
FIRMWARE UPDATING
9-1
9.1.2 Precaution for a USB device
Notes:
• Since the date and time set in the equipment are recorded in the firmware update log, make
sure that they are correct before updating the firmware.
• Never change the model specific folder name, since it is used for identifying the data file when
those used for updating multiple models are stored in the USB device.
Important:
• Only a USB device which meets the following conditions should be used for updating. Be
careful since updating with any device other than the above is never guaranteed.
- A combination USB device with a flash memory (to be connected directly to the USB port)
and its capacity is 1GB or more.
- USB device which complies with the following standards regulated by USB-IF (USB Imple-
menters Forum)
Class number: 8 (=08h) (Mass-storage class)
Sub-class number: 6 (=06h) (SCSI transfer command set)
Protocol number: 80 (=50h) (Bulk-Only)
• Most common USB devices comply with the specifications above and can be used for updat-
ing. However, operation in all Multi Functional Digital Color Systems, Multi Functional Digital
Systems and Erase Systems is not necessarily guaranteed since the most of these devices
are developed based on use in a PC environment (Windows or Macintosh). Therefore, first
thoroughly check that the device is operational in the equipment for which the updating will be
performed.
• A USB device complying with USB2.0 can be used for updating.
• Do not update the firmware with any storage device other than a flash memory (such as a
USB connection type memory card reader, CD/DVD drive or hard disk), since it is never guar-
anteed.
• It is possible to store the model specific update program and the data file for updating directly
in the root directory when you store the updating data file for one specific model in the USB
device. However, if the model specific folder for the same model as that of the data file stored
in the root directory already exists, this will have priority.
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
FIRMWARE UPDATING
9-2
9.1.3 Update Procedure
Fig. 9-2
(3) In the normal mode, press the [MENU], [UP] and [OK] buttons simultaneously to enter the self-
diagnosis mode.
(4) Enter "001000" as the authentication code, and then press the [OK] button.
(5) Select [USB Update], and then press the [OK] button.
(6) Confirm the displayed version of firmware, and then press the [OK] button.
(7) Updating starts.
If the USB device is not recognized correctly, updating stops and an error message appears.
(8) When the update is completed properly, the equipment automatically restarts.
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
FIRMWARE UPDATING
9-3
e-STUDIO RD30 / RD301 © 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved
FIRMWARE UPDATING
9-4
10. WIRE HARNESS CONNECTION
INLET
CN501
HRNS-INLET-202
A 1
B FG 2
C 3
CN502
MAIN SW CN503
HRNS-MAIN-SW-202
1 3
2 4
3 1
4 2
HEATER
CN506 LVPS
1 1
THMO2 THMO1
CN504
2 1
HTR-LP-1
10
3 2
HRNS-LAMP-202
HTR-LP-2
Fig. 10-1
© 2013, 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO RD30 / RD301
WIRE HARNESS CONNECTION
10 - 1
1 2 3 4 5 6 7 8
PWA-MAIN
A A
HRNS-MAIN-POW-202 HRNS-FAN-202
HRNS-LAMP-202
CN1 CN511 CN3 CN2
SYS-DN +24V
1 1 CN506 1 FAN1 1 F3
PWR-EN AC-L (LAMP) 2
2 2 Q1 2
PWR-DN
3 3
SG J628 HRNS-SCAN-IF-202
4 4 HRNS-FAN1-202
5VS CN504 1
5 5 AC-N (C-LAMP) CN4 CN13
5VS 1 2 CN3 CN1 CN2
10.2 DC Wire Harness
drawer
14 THMS3B THMS3B NC
NC 1 1 THMS3B 3 2 1 16 16 CN5
connector
15 7 7 7 +24V
NC 17 17 A10 SI8-A
16 FG 2 2 SG 1 S8
NC THMS4A THMS4A 2 3 THMS4A 18 18 A11 SI8-B
17 3 3 8 6 8 2 THMS4 2
24VD1 THMS4B THMS4B 1 4 THMS4B A12 SI8-C
24 18 4 4 9 5 9 1 3
24VD2 SG SG CN6
25 19 CN513 5 5 10 4 10 +9V
PWA-LVPS
24VD3 6 6 /HTRNEW /HTRNEW 2 A13 1
26 20 11 3 11 SI7-B S7
F5 SG SG 1 A14 2
7 7 12 2 12
HTRCNT-OUT HTRCNT-OUT A15 SG
8 8 13 1 13 3
A16 USS-0
9 9 4
A17 SG
10 10 5
HRNS-INTLK-PS-SJ46-202 11 11 HRNS-SI-TOP-202
12 12
CN510 CJ4 CN7 CN1 CN2
+12V-IN (SJ4) 13 13 SI4-A SI4-A
1 1 SW10 B1 15 1 1 S4
14 14 SI4-B SI4-B
15 15 B2 14 2 2
SI4-C SI4-C
HRNS-INTLK-SJ4-SJ5-202 CJ5 16 16 B3 13 3 3
1 SW11 17 17 CN3
SI5-A SI5-A
SCN1(top)
18 18 HRNS-ST-202 HRNS-ST12-MGGR-202 B4 12 4 1 S5
SI5-B SI5-B
C 19 19 B5 11 5 2 C
HRNS-INTLK-SJ5-SJ1-202 CJ1 SI5-C SI5-C
CN18 CN2 CN1 CN3 B6 10 6 3
1 SW7 20 20 ST1-A ST1-A
21 21 A1 1 6 1 S20 SI6-A SI6-A CN4
ST1-B ST1-B
NC A2 2 5 2 B7 9 7 1 S6
2 22 22 ST1-C ST1-C SI6-B SI6-B
HRNS-INTLK-SJ1-SJ2-202 CJ2 A3 3 4 3 B8 8 8 2
23 23 SI6-C SI6-C
1 SW8 B9
PWA-Scanner
24 24 CN4 7 9 3
ST2-A ST2-A
25 25 A4 4 3 1 S21 CN5
ST2-B ST2-B SI9-A SI9-A
HRNS-INTLK-SJ2-SJ3-202 CJ3 26 26 A5 5 2 2 B10 6 10 1 S9
ST2-C ST2-C SI9-B SI9-B
1 SW9 27 27 A6 6 1 3 B11 5 11 2
SI9-C SI9-C
28 28 B12 4 12 3
NC
HRNS-INTLK-SJ3-SJ6-202 29 29 B13
CJ6 NC
HRNS-ST348-202 B14 CN6
1 SW12 30 30 USS+ USS+
+12V-OUT (SJ6) B15 3 13 1 S7
3 SG SG
CN3 CN1 CN2 B16 2 14 2
ST3-A ST3-A USS- USS-
A7 1 9 ST3-B 1 S22 B17 1 15 3
ST3-B
A8 2 8 2
ST3-C ST3-C HRNS-MTIFIRIP-202
A9 3 7 3
CN3 CN22 CN2
HRNS-SCAN-FFC2-202 ST4-A B
A10 ST4-A 4 6 1 S23 1 3
ST4-B B# M1
D-CN1 A11 ST4-B 5 5 2 2 1
ST4-C A# M
1 1 A12 ST4-C 6 4 3 3 6
A
2 2 CN4 4 4
ST8-A ST8-A
3 3 B10 7 3 1 S26 CN3
ST8-B ST8-B B
4 4 B11 8 2 2 5 3 M2
ST8-C ST8-C B#
5 5 B12 9 1 3 6 1
A# M
6 6 7 6
CN4 A
7 7 ST5-A 8 4
D 8 8
B1
ST5-B
1 S24
HRNS-SI-TOP-202
D
B2 2
9 9 ST5-C
B3 3
10 10 CN4 CN7 CN8
11 11 MTIP+ MTIP+
CN5 9 2 1 1 M3
12 12 ST6-A MTIP- MTIP-
B4 1 S25 10 1 2 2 M
13 13 ST6-B
B5 2
CN1 14 14 ST6-C
B6 3
15 15
M6 16 16 CN6
17 17 ST7-A
M B7 1 S27
ST7-B
SCN2(bottom)
18 18 B8 2
19 19 ST7-C
B9 3
20 20 HRNS-SH-202
21 21 CN2 CN17
22 22 1 SH1-A 1
S14
10 - 2
23 23 2 SH1-B 2
(USB) 24 24 3 SH1-C 3 HRNS-SS-202 HRNS-SS1-202
HRNS-MTTFTA-MGGR-202
SCANNER 25 25
CN3
VCC 26 26 CN21 CN2 1 SH2-A 4 CN2 CN1 CN2
1 B S15 CN16 SS1-A SS1-A
-DATA 27 27 1 3 2 SH2-B 5 3 1 1 S10
2 B# M8 1 SS1-B SS1-B
+DATA 28 28 2 1 3 SH2-C 6 2 SS1-C 2 2 2
3 A# SS1-C
SG 29 29 3 6 M CN4 3 1 3 3
4 30 30 A
DRAIN 4 4 S16 1 SH3-A 7 HRNS-SS23-202
5
CN3 2 SH3-B 8
MTTS+ SH3-C CN3 CN1 CN2
5 1 M9 3 9 SS2-A SS2-A
MTTS- M 4 6 1 1 S11
6 2 SS2-B SS2-B
HRNS-SH45-202 5 5 2 2
E CN4 CN2 CN5 SS2-C SS2-C E
24VD3 24VD3 6 4 3 3
7 2 1 2 CN2 CN1 CN5
MGGR-SET MGGR-SET MGGR CN3
8 1 2 1 SH4-A 1 6 SH4-A 10
S17 1 SS3-A SS3-A
SH4-C SH4-C 7 3 4 1 S12
3 2 5 11 SS3-B SS3-B
SH4-B SH4-B 8 2 5 2
2 3 4 12 SS3-C SS3-C
HRNS-ST12-MGGR-202 9 1 6 3
HRNS-SYS-POW-202 CN3
SH5-A SH5-A CN4
S18 1 4 3 13 SS4-A
SH5-B SH5-B 10 1 S13
CN5 CN12 2 5 2 14 SS4-B
3.3VA SH5-C SH5-C 11 2
1 1 3 6 1 15 SS4-C
3.3VA (NC) 12 3
2 CN6
SG SH6-A
3 3 S19 1 16
5VA SH6-B
4 6 2 17
SG HRNS-SJ-202 SH6-C
5 5 3 18
5VA
6 7
SG (NC) CN19 A CN3
7 SJ1-A SJ1-A
PWR-OK 1 1 2 1 SW1
8 10
5VS CN4
9 11 SJ1-B SJ1-A
12VA (NC) 2 2 1 1
10
12VA CN3
HRNS-SYS-USB-202 11 14 SJ2-A
3.3VA (NC) 3 1 SW2
12 SJ2-B
3.3VA 2 HRNS-MTHF-HTECL-202
13 2 4
-12VA
14 16 CN4 CN2 CN14
SG SJ3-A MTHF-BK
15 9 5 1 SW3
/PS-ON SJ3-B M7 10 1
16 4 6 2 24VD1
SG 9 2
17 12 CN5 24VD1
SG (NC) SJ4-A 8 3
18 7 1 SW4 PG
SG SJ4-B 7 4
19 13 8 2 PG
F NC 6 5 F
20 CN6 M NC
HRNS-PANEL-IF-202 (USB) 5VA SJ5-A 5 6
21 8 9 1 SW5 MTHF-PLL
SYS 5VA (NC) SJ5-B 4 7
CN9 CN2 22 10 2 MTHF-DIR
3.3VS 5VA (NC) 3 8
1 1 1 23 CN7 MTHF-CK
SG SG SJ6-A 2 9
2 2 2 24 15 11 1 SW6 MTHF-ON
5VS SJ6-B 1 10
3 3 3 12 2 NC
SG 4 NC 11
4 4 13 NC
Main Power ON 5 NC 12
5 5 14 NC
SW Reset CN3 13
6 6 24VD1 HRNS-MTSFADJ-MGGH-202
3.3VA CN7 HTECL 2 14
7 7 HTECL-OUT CN2
SG VCC 1 15 CN2
8 8 1 6 B
5VA -DATA 1 3
9 9 2 7 B# M4
SG +DATA 2 1
10 10 3 8 A# M
Reserve SG 3 6
11 11 4 9 A
Reserve DRAIN 4 4
12 12 6 10
NC CN3
5 CN3 HRNS-SYS-IF-202 B
5 3
B# M5
CN11 6 1
PWA-System
CN4 A#
NC 7 6 M
2 A
RXD 8 4
PWA-Panel
1 2
TXD CN4
4 1 24VD3
NC 9 3
HRNS-CBRY-PANEL-LED-202 3 MGGH-SET SOL1
NC 10 2
6 3 MGGH-RES
CN3 CN2 LED PCB NC 11 1
5
1 1 NC
8
2 2 NC
7
3 3 NC
10
NC KeyPin
G 9 G
CN5
NC
2
NC
1
NC
4
NC
3
NC
6
POWER-SW
5 4
NC
8
NC
7 5
NC
10
NC KeyPin
9
HRNS-HDD-202
SSD
+5V
9
NC
10
H NC H
11 2
NC
12
NC
13
NC
14
NC
15
CN10
1 2 3 4 5 6 7 8
REVISION RECORD
Ver.04
Ver.04 <2014.11.27>
Page Contents
Cover Model names have been added
Precaution The description of the note has been added.
1-1 The specifications has been corrected.
3-18 The functions has been corrected.
4-17 The note has been added.
4-19 to 4-22 The illustration has been changed.
4-66 to 4-83 The disassembly procedure of the erase unit has been changed.
4-84 The illustration has been changed.
4-86 The illustration has been changed.
4-88 A note has been added.
4-93 The illustration has been changed.
4-99 to 4-100 The disassembly procedure of the motor (M9) has been changed.
4-101 to 4-103 The disassembly procedure of the sensor (S24) has been changed.
4-126 The disassembly procedure of the Ink printer unit has been deleted.
4-127 A note has been added.
5-4 The test numbers 5001 and 5002 have been deleted.
5-8 The descriptions have been added.
5-9 Adjustment test codes 1109, 1123, 1124 and 1125 have been added.
5-10 Adjustment test codes 1126, 1133, 1134 and 1135 have been added.
5-11 Adjustment test codes 1136, 1143, 1144 and 1145 have been added.
5-12 Adjustment test code 1146 has been added.
5-13 to 5-14 The descriptions have been added.
5-15 A note has been added.
5-16 The descriptions have been changed.
5-18 Adjustment test codes 6573, 6574 and 6575 have been added.
5-20 Setting test code 6262 has been added.
5-22 Setting test code 9283 has been added.
5-23 Log output / adjustment value saving mode for the test codes 1957 and 1958 have been
added.
7-10 Error code 2D32 has been deleted.
7-11 Error code F104 has been deleted. Error code change 7166 to 7183.
Error codes 6032, 6033, 6034 and 6037 have been deleted.
7-49 A troubleshooting for the error code C421 has been changed.
7-50 to 7-51 A troubleshooting for the error code C423 has been changed.
7-52 A troubleshooting for the error code C513 has been deleted.
7-54 A troubleshooting for the error codes CB10 and CB11 have been added.
7-58 A troubleshooting for the error code 2D32 has been deleted.
7-68 A troubleshooting for the error code F104 has been deleted.
7-70 A troubleshooting for the error codes 6032, 6033, 6034 and 6037 have been deleted.
7-80 The descriptions of "7.4.3 Ink printer position" have been changed.
7-81 The descriptions of "7.4.4 Adjustment of Erase unit" have been added.
8-4 A note has been added.
8-6 The descriptions of "8.2 Precautions and Procedures for Replacing PC Boards and SSD"
have been changed.
Ver.04 <2014.11.27>
Page Contents
8-7 A note has been added.
Ver.03
Ver.03 <2014.06.30>
Page Contents
7-10 Error codes 2D34, 2D35, 2D36, 2D37 and 2D38 have been added.
7-57 A troubleshooting for the error code 2D34 havs been added.
7-58 A troubleshooting for the error code 2D35, 2D36, 2D37 and 2D38 have been added.
7-60 The description of the remark has been added.
Ver.02
Ver.02 <2014.04.23>
Page Contents
Precaution The description of the note has been changed.
2-6 The illustration has been corrected.
2-8 "P-I" information has been added.
2-9 "P-I" information has been added.
2-10 "P-I" information has been added.
2-11 "P-I" information has been added.
2-12 "P-I" information has been added.
5-1 Procedures have been added to "[A] Starting self-diagnosis mode".
5-8 Adjustment test codes 1103, 1104, 1105 and 1106 have been added.
5-9 Adjustment test codes 2100 and 2101 have been added.
5-10 Adjustment test coess 2102 and 2110 have been added.
5-11 Adjustment test codes 2111 and 2112 have been added.
5-12 An adjustment test code 2113 has been added.
5-13 The description for the code 5700 has been changed.
5-14 The descriptions for the codes 3500 and 3504 have been changed.
5-15 A code 3734 has been added.
The description for the code 3807 have been corrected.
5-16 A description for the code 7120 has been added.
A code 8758 has been added.
A default value for the code 8941 has been added.
5-17 A default value for the code 9281 has been added.
5-18 A code 1950 has been added.
7-4 Alert codes A200, A404, A405 and A910 have been added.
The alert code A300 has been deleted.
7-7 An Error code E700 has been added.
7-9 Error codes C513, C514, C930 and C950 have been added.
7-11 The error codes F124, F130, F131, F500 and F510 have been deleted.
7-20 A troubleshooting for the alert code A404 has been added.
A troubleshooting for the alert code A405 has been added.
7-22 The test No. has been corrected.
7-47 The test No. has been corrected.
7-48 The test No. has been corrected.
7-49 The test No. has been corrected.
7-50 The test No. has been corrected.
7-51 A troubleshooting for the error code C513 has been added.
7-52 A troubleshooting for the error code C514 has been added.
Ver.02 <2014.04.23>
Page Contents
7-53 A troubleshooting for the error code C930 has been added.
7-62 The test No. has been corrected.
7-65 The troubleshooting for the error codes F124, F130, F131, F500 and F510 has been
deleted.
8-1 The contents of "4.8 PC Board" have been moved to "8.1 Installation and Replacement of
PC boards".
8-6 The contents of "8 REPLACEMENT OF SSD/PC BOARDS" have been moved to "8.2 Pre-
cautions and Procedures for Replacing PC Boards and SSD".
Procedures have been added to "8.1 Procedures when replacing the SSD".
8-8 "8.3 Precautions when Disposing of the Equipment" has been added.
9-1 The data file name of the firmware has been changed.
10-2 The connector No. has been corrected.
Ver.01
Ver.01 <2013.07.31>
Page Contents
- "3. General operations" has been added.
5-12 The part name has been unified to "Erase unit".
6-1 "6. PREVENTIVE MAINTENANCE (PM)" has been added.
7-2 "7.1.2 Collection of debug logs with a USB device" has been added.
7-8 The contents of C420 and C422 have been changed.
7-47 The descriptions of the C420 troubleshooting have been changed.
7-48 The descriptions of the C422 troubleshooting have been changed.
7-73 The descriptions of "7.4.3 Ink printer position" have been changed.
9-1 "Note" has been added.
1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN