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User Manual | 1
Introduction: Bureau of Indian Standards (BIS) is the National Standards body of India, functioning under
the aegis of Ministry of Consumer Affairs and Public Distribution, Government of India. BIS has published
more than 20000 Indian Standards (IS) and Priced Publications (PP) to ensure the quality of products, more
than 400 new standards and 400 amendments are published.
The e-Governance solution brings new revolution in the workflow of BIS. The web-based system allows the
applicants to apply online for Grant of License. This is a role-based system having the functionality for
online scrutiny of application. This will reduce the paper work and manual effort. The system is having the
feature for the automatic selection of inspection officer and date to reduce biasness. It provides extensive
monitoring, reporting and audit trails facilitated with e-Communication using SMS, emails and efficient
query management for applicants.
The applicants applying for multiple licenses will get the concession automatically based on the terms and
condition of respective scheme. This portal contains all the schemes running under BIS. Other than Grant of
License, applicants and BIS users will have the online facility for license renewal, cancellation, suspension
and surveillance process. Individual user can apply as an auditor also in this portal for respective schemes
based on the guidelines and qualification. This portal also generates various MIS reports for the monitoring
done by higher management.
The system supports following processes:
Online Application Submission for Grant of License for Product Certification, Hallmarking and
Management System Certification (MSCD) and Foreign Manufacture Scheme
Automatic BIS officer selection based on the workload in respective branch and discipline for
submitted applications
Automatic scrutiny of application based on checklist
Online Payment option at various stages
Return file option based on product manufacturing
Surveillance process
Inspection plan with tour log of BIS officers
Dynamic mapping of schemes based of BIS officer's rights
Consumer Affairs Department (CAD)module for handling customer grievances
LAB module for testing of product samples
Online provision for renewal of license
Online provision for declaring of Stop Marking and Resumption of Marking during license period
Inclusion, cancellation, suspension of license
Benefits of the System :
This system reduces the paper work and manual effort. The system has the feature for the automatic selection
of inspection officer and date of inspection to reduce biasness. It provides extensive monitoring, reporting
and audit trails facilitated with e-Communication using SMS, emails and efficient query management for
applicants. The applicants applying for licenses gets the concession automatically based on the terms and
condition of respective scheme. Individual user can apply as an auditor also in this portal for respective
schemes based on the guidelines and qualification. This portal also generates MIS reports, Notifications,
Various Charts representation for monitoring by higher management
User Manual | 2
Login Process:-Enter ‘Username’ and ‘Password’ as well as Captcha, and then click on ‘Sign In’ button as
shown in Figure.
Figure:Login Screen
User Manual | 3
Figure:Product Certification Tile
When officer click on application received tile then all the application pending for scruntiny will be
displayed in the listing.
All the activity performed by officer/Applicant can be viewed in activity log as shown in Figure 1.5.
User Manual | 4
Figure: Activity Log
With the help of communication window,communication can be taken place between the
officer/Applicant as shown in Figure.
After clicking on Application Received Tiles a New Window will get displayed.Click on action (Scrutinize
Application).
User Manual | 5
After Clicking on Scrutinize Application,Application detail will be dispalyed.
After clicking On Upload Document Details,DO has Privilege to Reject,Query Applicant and Accept
Application.
User Manual | 6
Figure: Query Applicant
After clarification by applicant, officer can accept/query/reject the application.In case officer accept
the application.
User Manual | 7
In case officer summarily reject the application then application is moved to pending for closure.
After closure notice is being issued by HOD then application is displayed in Closure notice sent
When HOD close the application then at officer, application is displayed in application closed tile
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After officer accept then application is recorded
Figure:Inform PI Date
User Manual | 9
After clicking on Informed PI Date action.Remarks will be submitted by the officer.
Figure:Inform PI Date
After clicking on submit button, confirmation question will be asked from the officer .
Figure:PI Date
User Manual | 10
Click on Yes, Proceed to continue as shown in Figure.
Figure:Proposed Inspection
After Applicant accept the PI date,then officer will fill the inspection report. Select IR There are
three IR: IR Generic, IR Water,IR Steel .
User Manual | 11
Figure:Inspection Report
User Manual | 12
After officer submit the inspection report with some nc then application will be dispalyed as PI
Done, NC issued.
Figure:Test Request
User Manual | 13
After clicking on Add New Test Request Button, a New Window will open.
After filling all sample Details and click on save and continue, the form will be redireced to preview
and submit.
User Manual | 14
Figure: Preview and submit
If officer click on save final test request then sample will be sent to appropriate sample cell.
After test report is being uploaded by sample cell then officer will evaluate the test request
User Manual | 15
Figure: Test Report Received
After all the sample wise decision has been taken then overall decision will be taken by the officer.
In case test request is passed by the officer then following screen will be displayed:
User Manual | 16
Figure:Test Report Passed
After test request is passed, then officer process the application for red form generation:
When officer process the red form then application is displayed in pending for GOL
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Figure: Pending for GOL
Now the process red form application will be recommend by the officer.
User Manual | 18
After officer click on generate red form, following screen will be displayed.
Figure:Red form
After officer recommend the red form , then application will be moved to HOD for further processing.
User Manual | 19
When HOD approve the red form then DO will generate the license.
After DO click on generate licence,then unique licence number is generated against every application
User Manual | 20
When applicant apply for renewal application then licence will displayed under request for
renewal
User Manual | 21
Blue form will be displayed
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When apply for inclusion application is submitted by the applicant then inclusion application
will be displayed at officer in request for inclusion tile.
Figure:Yellow Form
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Yellow form will be displayed.
Figure:Yellow Form
Officer can accept or reject the inclusion application. In case licence is accepted by the
officer then it will be moved to HOD for further processing.
After HOD accept the inclusion application then endorsement letter is being issued by the officer.
User Manual | 24
Figure:Inclusion Endorsement Letter
Inclusion Endorsement letter form will be displayed.Officer has the option to save and print the
endorsement letter.
User Manual | 25
Figure: Create Plan
When plan is approved by hod then officer can view approved plan under list of approved plans.
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Officer performs surveillance inspection
Figure:Surveillance Inspection
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Officer can take appropriate action against the periodic inspection
In case officer recommend for stop marking following screen will be displayed.
Figure:Surveillance Completed
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Officer can check the surveillance report by clicking on view surveillance report
Figure:Action Proposed
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Review performance is being carried out by the officer
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In case officer recommend cancellation. After hod has taken decision then licence will be cancelled
Figure:Cancelled Licenses
In case officer recommend stop marking then licence is being forwarded to HOD for further
processing.
When applicant apply for rom then licence is forward to officer for ROM process
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Figure:Proposed for Resumption of Marking
If applicant apply for som then licence will be displayed under recommend for som
User Manual | 32
Officer can reject the request for self som/recommend for SOM
In case officer, recommend for self stop marking then licence is forward to HOD for stop marking.
User Manual | 33