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Student Handbook

Contents

1. The Student Charter...................................................................................... 4

2. Professionalism............................................................................................. 5

3. Administrative Services ................................................................................ 5


Course Fee Payment .............................................................................................................................................................. 5
Late Payments .......................................................................................................................................................................... 6
Transfer between Intakes ................................................................................................................................................... 6
Exemption from a Module .................................................................................................................................................. 6
Withdrawal from an Award .............................................................................................................................................. 7
References and Testimonials ............................................................................................................................................ 7

4. Studying at APIIT .......................................................................................... 7


Academic Calendar ................................................................................................................................................................ 7
Taking a Module...................................................................................................................................................................... 7
Class Timetable ........................................................................................................................................................................ 7
Attendance & Punctuality .................................................................................................................................................. 8
Class Feedback ......................................................................................................................................................................... 8
Consultation Hours ................................................................................................................................................................ 8
Course Appraisal ..................................................................................................................................................................... 9
Assessments ............................................................................................................................................................................... 9
Course Feedback...................................................................................................................................................................... 9
Results.........................................................................................................................................................................................10
Referrals ....................................................................................................................................................................................10
Extenuating Circumstances .............................................................................................................................................10
Academic Dishonesty ..........................................................................................................................................................11
Appeals .......................................................................................................................................................................................11

5. Staff & Support Roles ................................................................................ 12


Programme Leader..............................................................................................................................................................12
Class Mentor ............................................................................................................................................................................12
Academic Administration - Level Administrator ..................................................................................................12
Academic Administration Help Desk ..........................................................................................................................12
Student Support Services ..................................................................................................................................................13

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Student Representative ......................................................................................................................................................13

6. Award Regulations ...................................................................................... 13


The Modular Framework..................................................................................................................................................13
Referral ......................................................................................................................................................................................14
Compensation & Progression ........................................................................................................................................14
Degree Classification...........................................................................................................................................................15
Time Limits for Degree Completion.............................................................................................................................16

7. Library Services .......................................................................................... 16


Operating hours.....................................................................................................................................................................16
Membership .............................................................................................................................................................................17
Loans, Renewals & Fines ...................................................................................................................................................17
English Lab...............................................................................................................................................................................18
Group Discussion Rooms ..................................................................................................................................................18

8. ICT Services ................................................................................................ 19


Computer Laboratories .....................................................................................................................................................19
Online Systems........................................................................................................................................................................19
Credentials & Student Data .............................................................................................................................................19
Email ...........................................................................................................................................................................................20
Printing Facility .....................................................................................................................................................................20
Requesting for equipment ................................................................................................................................................21
Personal equipment .............................................................................................................................................................21
Software through Microsoft Academic Alliance ...................................................................................................21

9. Health, Safety & Security ........................................................................... 21


Prohibited Items ....................................................................................................................................................................21
Possessions ...............................................................................................................................................................................21
No Smoking Policy ................................................................................................................................................................22
Individual Responsibility...................................................................................................................................................22
Computer Systems ................................................................................................................................................................22

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1. The Student Charter
APIIT seeks to provide a challenging and stimulating environment in which students
can realise their individual and group potential. The Student Charter reflects the spirit of
partnership that APIIT sees as central to the acquisition of the high professional and
ethical standards it wishes to promote. The Charter is not intended to be contractually
binding. Its purpose is to demonstrate how the APIIT - student partnership can work in
practice. It specifies what students and APIIT may expect of each other, so that standards
of excellence can be achieved.

In this context APIIT commits itself to provide for its students:

 an equitable and supportive environment;


 clear information about admission policy and procedures;
 a fair and efficient admission system;
 complete and accurate information on how courses will be taught and assessed;
 learning resources (library services, study areas, computer assisted learning, audio-
visual resources, computer laboratory facilities, etc.) appropriate for the courses
offered; Students can expect a high standard of teaching and research supervision
in line with APIIT’s quality policy and mission;
 a fair and efficient feedback procedure.

It is expected that all students will reciprocate by:

 complying with the Professional Code of Conduct;


 displaying a responsible attitude towards staff, fellow students and visitors to
APIIT;
 treating APIIT property with respect, in a manner consistent with APIIT policy;
 taking part in assigned teaching/learning activities, including lectures and practical
sessions on time;
 submitting assigned work promptly and complying with deadlines;
 notifying mentors, lecturers and/or administrators of any problems or difficulties
experienced;
 reporting lecturer absences promptly to the Academic Administration office;

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 participating in extra-curricular activities;
 contributing to the reputation and development of APIIT;
 suggesting where improvements can be made;
 evaluating APIIT courses and services

The Charter is seen as a document which will be refined in the light of


experience.

2. Professionalism
APIIT is a professional establishment. You will be treated as a professional. Any
individual who wishes to pursue a successful career is expected to display and practise a
high level of professionalism. In addition to the development of skills and knowledge,
APIIT seeks to instil a strong sense of professionalism in all our students.

Students are expected to honour all contracts, explicit and implicit, that are part of the
education process including attendance and punctuality requirements, active participation
and positive contribution to all teaching/learning activities and meeting deadlines.

Attire must be compatible with the APIIT public image. Our aim is to prepare
students for industry and society. All students are expected to dress smart and sensibly
maintaining a professional outlook while ensuring comfort and convenience.

Self-discipline and the ability to follow regulations and instructions are essential
ingredients of professional training. Your ability to adapt and thrive in an actual work
environment will not only be reflected by the grades received, but also by your self-
discipline during the course.

3. Administrative Services
Course Fee Payment
Course fees must be settled in full and in the case of installments, paid promptly
as per the fee payment scheme agreed at the time of the registration. Dues must be settled

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before being allowed to sit for examinations. Results will not be issued to students with
outstanding fees.

Course fees may be credited to the APIIT Bank Account. Fees may be paid by
cheque or by credit card to the APIIT Finance Department. Fee collection time is
between 8.30 am to 4.00 pm from Monday to Friday and from 9.00 am to 1.00 pm on
Saturday. Students should obtain an official receipt for all payments. APIIT Bank
Account details are as follows;

Account Number: 012-000741-001

Account Name: APIIT Lanka (Pvt) Ltd, Union Place, Colombo-02

Late Payments
A late payment charge is levied for overdue payments beyond the 5th of every
month. Should the fees and late payment charge still remain unpaid after the 20th of a
month, you will cease to enjoy all rights and privileges of a student at APIIT, and will no
longer be able to use the library and laboratory facilities, participate in any teaching and
assessment activity or access student services such as university and job placements.
These rights and privileges will only be reinstated upon full settlement of fees due plus
the applicable late payment charge. Should the fees and late payment charge still remain
unpaid after 15th of the following month, the student registration will be terminated. A
student can re-register by paying the applicable student registration fee and resume
academic activities in the next available semester.

Transfer between Intakes


Postponement of study to the next intake, subject to recommendation/approval
from APIIT, is possible through a Transfer granted on the basis of a written request by
the student. Please contact Academic Administration for further information.

Exemption from a Module


To claim exemptions you must submit the exemption application form to a
counsellor attaching all relevant educational qualifications and syllabi. The Exemptions
Committee will officially inform you of the exemptions granted if any.

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Withdrawal from an Award
If you are withdrawing from the course you must submit a written letter stating
your intention. The Registration Fee is not refundable. Refund of excess payments will be
calculated from the end of the month in which actual withdrawal takes place or from the
end of the month in which notification is received, whichever is later.

References and Testimonials


References in relation to your studies at APIIT may be obtained from the
Academic Administration Department. Further, you may obtain reference for higher
studies or job placements from Academic Staff.

Testimonials are awarded once your course is completed. The testimonial will be
addressed to specific individuals or companies and no open-ended letter will be issued.

4. Studying at APIIT
Academic Calendar
Trimesters commence in February, June, and October. A trimester comprises 12
teaching weeks followed by a study leave week. The 14th week of a trimester is the exam
week.

Taking a Module
You will typically follow 3 modules in a trimester. Degree Foundation and Level
C(4) students will normally have 4 one-hour sessions per module per week. Level I(5) &
H(6) students will normally have 3 one-hour sessions per module per week.

Class Timetable
You will find the timetables available online through WebSpace
(http://webspace.apiit.lk/). Please check the Academic Administration notice board/your
student email frequently for any timetable changes. The timetable is comprised of
lectures and tutorials.

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Attendance & Punctuality
Punctual attendance is mandatory for all teaching sessions. Sessions include all
tutor-led activities such as lectures, seminars, tutorials and presentations. For small-group
sessions (sessions which involve a sub-set of the module cohort), you must attend the
sessions to which you have been assigned.

A minimum of 80% participation in all scheduled academic activities of a


module is mandatory to be eligible to sit the module examinations/assessments and/or to
establish validity of examinations/assessments already taken. Students may be permitted
to be absent for valid reasons with prior approval, or on medical grounds provided an
acceptable medical certificate is submitted within 7 days from the date(s) of absence.
However, the concession granted will be limited and a minimum attendance requirement
of 70% will be enforced under such circumstances.

Each student enrolled in a module should meet the attendance requirement in


addition to other requirements stipulated in the module descriptor to complete the module
satisfactorily. Failure to meet the attendance requirement will result in the student being
barred from sitting the module examinations/assessments and/or declaring the
examinations/assessments already taken null and void. Further, the student will be
considered as having made an unsuccessful attempt on the module and will be required to
repeat the module with attendance and payment, and retake the examinations/assessments
as a second attempt.

Class Feedback
Questionnaires will be uploaded on LMS by the 4th week of the semester
requesting feedback on each module. Feedback will be anonymous and confidentiality
guaranteed. We encourage you to bring any matters that may help improve your studies
to our attention. This feedback is used for continuous improvement of education services.

Consultation Hours
All lecturers will allocate designated times for student consultations on the
Consultation Hours system on WebSpace. You are encouraged to use this system to make
prior appointments for consultation with your lecturers.

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Course Appraisal
Course Appraisals, at the end of each semester, facilitate feedback on the
lecturers, courses and facilities. This appraisal questionnaire will be uploaded on LMS.
Feedback will be anonymous and confidentiality guaranteed. Your forthright evaluation
will help us improve the quality of education services.

Assessments
Your performance in each subject module will be assessed through in-course
assessments, which normally comprise assignments, tests, quizzes and projects and/or a
final examination.

Assignments should be submitted on standard A4 paper along with the in-course


feedback form, which is provided by the Academic Administration. Stationery is not
provided by APIIT except for answer sheets in examinations.

You must submit all components of assessment required for each module on or
before the submission date specified. It is your responsibility to be aware of and comply
with assessment submission deadlines. Failure to do so may result in failure of the
module.

Failure to meet these deadlines will be treated as a non-submission and a Grade


Point 0 will be awarded for that component. The only exception to these rules is where a
valid claim for extenuating circumstances is made.

You must pass BOTH the in-course assessment and the final examination of a
module in order to pass the module. The Pass mark for each assessment component is
40% for undergraduate modules and 50% for postgraduate modules.

The final examination will be held at the end of the trimester. Examination dates
will be announced at least 1 month in advance.

Course Feedback
For each submission, you are required to fill a Course Submission Feedback
Form (CSFF) and submit along with your assignment. There are four copies in this form
and the last copy can be collected from the Administration Office as an

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acknowledgement of your submission. The third copy will be issued by the module
lecturer with feedback and provisional grade for the assignment.

Results
Examiners from Staffordshire University as well as examiners external to
Staffordshire University moderate all answer/assignment scripts. This is to ensure that
the assessments meet international standards, and that a uniform standard is applied to all
students.

Your final examination results will be released only after approval by


Staffordshire University examination boards. Examination boards are held 4 times a year
usually in February, May, August and October. If you are required to re-sit for any
examination, you will be notified within two weeks of the release of results via a Referral
Notification.

Referrals
If you fail any module, you will be given an opportunity to re-sit the subject at
the next available examination.

For each referral, you are required to pay a referral fee. You must register for a
referral by the date stipulated in the referral notification at the Finance Department.

Extenuating Circumstances
If you feel that any unforeseen and unavoidable circumstances (e.g. illness) have
affected your ability to gain or demonstrate your knowledge or capabilities in one or
more modules you should submit an Extenuating Circumstances form giving full details
of the circumstances and supporting evidence for your claim.

If you feel that for reasons of illness or other incapacity or because of other valid
reasons you miss the whole or part of an assessment you can submit an Extenuating
Circumstances Claim Form.

Extenuating Circumstances Claim Forms can be obtained from your Level


Administrator. Please refer guidelines for making a Claim for Extenuating Circumstances
for further details.

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Academic Dishonesty
Cheating and/or plagiarism will be dealt with very seriously. Cheating is defined
as any attempt to complete an examination or assessment by unfair means. Plagiarism is
defined as submitting the work of others as your own for the purposes of satisfying
assessment requirements. Academic dishonesty also includes allowing your work to be
copied by another student.

Breaches of assessment regulations in formal examinations include

 a candidate taking to his/ her desk any books, notes, materials, etc. of any kind
which are relevant to a particular examination other than those permitted by the
chief invigilator;
 a candidate copying or attempting to copy the work of any other candidate sitting
for the same examination;
 any unauthorised communication with other candidates during the examination;
 any attempt to gain improper access to an examination paper before an
examination is taken.

Please refer APIIT regulations and associated procedure for Dealing with
Breaches of Assessment Regulations: Academic Dishonesty for further details.

Appeals
You may not appeal against academic judgment but if you believe a material
error has been made you may ask for a review of the Examination Board decision.

Appeals must be made in writing to the Head of Academic Administration within


7 working days of publication of your results. An appeal fee is levied and you will be
informed of the outcome of the appeal. In the event your appeal is upheld, then the appeal
fee will be refunded.

Please consult APIIT’s regulations concerning the appeals procedure for further
details.

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5. Staff & Support Roles

Programme Leader
A Programme Leader is appointed for each cognate group of courses to ensure
the effective operation and development of the programmes. You may contact the
relevant programme leader for any queries relating to your award.

Class Mentor
Professional development is a crucial element of your education at APIIT. Your
class will be assigned a lecturer, known as the class mentor, who will be responsible for
the professional development of all students in your class. The class mentor will also
function as your link with the APIIT management. APIIT encourages you to develop a
close relationship with your mentor and to keep him/her informed of any concerns or
circumstances, personal or professional that may affect your studies.

Academic Administration - Level Administrator


Your level administrator will provide guidance on administrative matters, such
as module registration, assessment submission, timetable, attendance advisories, and
academic progression. You will be introduced to your level administrator during your
orientation.

Academic Administration Help Desk


The Help Desk is located within the Academic Administration Service of City
Campus. Extenuating circumstances forms, deferment forms, attendance excuse forms,
change of address notifications, late or early submissions will be accepted at the Help
Desk counter.

In addition, issuance of certificates, academic reports, reference letters and visa


letters will be handled by the Help Desk.

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Student Support Services
Student Support Services provides the following services which will support you
throughout your student life at APIIT-Sri Lanka.

 Student Counseling
 Complaints and Grievances Support
 Professional Development
 Career Guidance and Job Placements
 Industry Liaison
 Student Activities and Recreation
 Alumni Relations

In addition, Student Support Services promote, sponsor and coordinate a wide


array of activities to provide opportunities for students to reach their full potential.

Contact Student Support Services at sss@apiit.lk

Student Representative
Each batch will elect one/two student representative/s who will function as the
liaison between the class and APIIT. The student representatives form a vital
communication link between the students and APIIT and play an important role in
facilitating mutual understanding between APIIT and the student body.

6. Award Regulations
The Modular Framework
A module carries either 15 credits or a multiple thereof. A 15 credit module
requires 150 hours of learning activity consisting of contact hours with staff, time spent
on independent study and time spent on assessments.

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Referral
The maximum mark awarded for a successfully completed referred element of
assessment is 40% [50% in case of postgraduate]. If your module comprises more than
one element of assessment and you are referred in one or more elements, the referred
element(s) will be recorded at a maximum of 40% [50% in case of postgraduate] on
successful completion; those elements not subject to referral will retain their original
mark. The overall module mark will be suffixed with R.

If you have failed to submit any element of the assessment for a module, your
grade will be recorded as N (Fail due to non-submission) and you will only be allowed a
further attempt in those element(s) at the discretion of the Exam Board.

Compensation & Progression


If your academic profile shows sufficient strength, the Exam Board may at its
discretion, compensate up to 30 credits in Level C(4) and Level I(5) to allow you to
progress to the next level of study.

Subject to award specific regulations, a maximum of 15 Level M (7) credits may


be awarded a compensated pass at the Postgraduate Certificate stage and an additional 15
Level M (7) credits at the Postgraduate Diploma stage. No compensation is permitted at
the Masters stage.

To progress to the next level of study from Level C (4) & Level I (5) you must
complete 90 credits from the current level and 120 credits from the previous level.

To progress to the next stage of the award within Level M (7), students are
allowed to trail only one referred module (15 credits). This module must be recovered at
the next available opportunity. Failure of a core module will stop progression on the
award.

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Degree Classification
Your “base” classification is determined as follows:

Classification for Classification for


Grade Point Range
Undergraduate Awards Postgraduate Awards

15 77-100
14 74-76 1st Distinction
13 70-73
12 67-69
11 63-66 2.1 Merit
10 60-62
9 57-59
8 53-56 2.2 Pass
7 50-52
6 47-49
5 43-46 3rd
4 40-42
3 30-39 Fail
2 20-19
Fail
1 1-19
0 0

The overall classification for undergraduate awards is determined by assigning a


30% weightage to Level I (5) results and a 70% weightage to Level H (6) results.

For students who have been directly admitted to Level H (6) the overall score
will normally be based on Level H (6) results only.

All modules including modules across Postgraduate Certificate and Postgraduate


Diploma carry equal weighting for the overall M classification.

If you have been awarded credit through Accreditation of Prior Learning (APL),
these modules will be recorded on your profile as 4E and will not be taken into account
when calculating your average mark for classification purposes.

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Time Limits for Degree Completion
You have a maximum length of time to complete the award. There is also a
maximum length of time in which to complete each intermediate level or stage of the
award, where appropriate. This duration is calculated from the date of commencement of
each intermediate level/award.

Maximum registration Maximum registration period


Award
period for any level

Undergraduate Awards

Ordinary Degree (300 credits) 7 years 3 years

Honours Degree (360 Credits) 8 years 3 years

Postgraduate Awards

Postgraduate Certificate (60


credits) 2 years N/A

Postgraduate Diploma (120


credits) 4 years 2 years

Masters (180 credits) 5 years 2 years

7. Library Services
The libraries, located at the City Campus and Access Towers, house a
comprehensive collection of resources to support the degree programmes. This includes
recommended and additional reading for modules, print journals, CD ROM references
and students’ projects. In addition, students are given access to online digital libraries
through Staffordshire University Athens accounts.

Operating hours
 Monday to Friday 8:30 a.m. to 7:00 p.m. (counter closed at 6:00 p.m.)

 Saturday 8:30 a.m. to 2:00 p.m.

 The library at Access Towers is closed on Saturdays, Sundays and


public holidays.

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 The library at City Campus is closed on Sundays and public holidays.

Membership
Membership of the library is granted to all students (full-time and part-time) who
have paid their registration fee, course fee and the refundable library deposit. All
students are required to obtain library membership to ensure satisfactory academic
achievement.

Loans, Renewals & Fines


Listed below are the types of library members and their borrowing privileges:

Loan Limit Loan Period

Undergraduate Students 2 Books Green Tagged books – 1 week with


one renewal

Yellow Tagged books – 3 days with


one renewal

1 Reference Red Tagged books – 2-4 hrs.


Copy (Red (Overnight borrowing is allowed after
Tagged Book) 5:00 p.m. to be returned on the next
working day by 10:00 a.m.)

1 CD/Periodical 1 CD for 3 days with one renewal.

Postgraduate Students 5 Books Silver Tagged books - 2 weeks with


one renewal which will be for one
week only.

Green Tagged books for 1 week with


one renewal.

Yellow Tagged books for 3 days with


two renewals.

1 Reference Red Tagged books - 2-4 hrs.


Copy (Red (Overnight borrowing is allowed after
Tagged Book) 5:00 p.m. to be returned on the next
working day by 10:00 a.m.)

1 CD/Periodical 1 CD for 3 days with one renewal.

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Please note that renewals will be allowed only if the item is not already reserved.
The table below shows fines levied on overdue items:

Item Type Fine

Standard Three Day Rs. 20/- for the 1st day and Rs. 80/- per each
Loans (Yellow Tags) overdue day thereafter

Standard One Week Rs. 5/- for each day for a period of 7 days. This
Loans (Green Tags) and will increase to Rs. 20/- per day for the next
CDs seven (7) days and to Rs. 50/- per day
thereafter inclusive of public holidays and
weekends.

Short Loans (2 – 4) hours Rs. 5/- per hour


(Red Tags)

Periodicals Rs. 2/- per day

English Lab
This facility, located within the library, provides students the opportunity to
enhance their usage of and versatility in the English Language so as to make them
successful and confident in their comprehension of English and, oral and written
expression of English in academic as well as social contexts. Students’ listening,
speaking, reading, writing and presentation skills are developed through computer based
training.

Group Discussion Rooms


These meeting rooms can be used for individual or small group discussions with
lecturers.

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8. ICT Services

Computer Laboratories
Computer laboratories adhere to the following opening hours:
Monday – Friday - 8:30 a.m – 7:00 p.m

Saturday - 8:30 am - 1:00 pm

Online Systems
All of APIIT’s online support services are available through a single portal;
WebSpace (http://webspace.apiit.lk):

 Learning Management System


 Class Timetable
 Library Online
 Lecturer Consultation Hours
 Project Assessment and Guidance Online (PAGOL)
 Course Appraisal
 Online Feedback
 Results Online

Credentials & Student Data


All computing resources are to be used solely for activities related to the
academic programmes; these include timetabled lab sessions, assignments, practical
sessions and projects & research, as authorized by the Institute. If you want to use
laboratory facilities for other beneficial activities, you should consult the Laboratory
Administrator to obtain the necessary approval.

The following should be taken into account when using the Lab facility.

 You will be provided with an account to login to APIIT’s computer


laboratories.

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 Each user account is normally allowed a maximum storage quota of 200
MB on the APIIT Fileserver
 You should ensure that you regularly maintain your storage by deleting
unwanted files so as not to exceed this quota.
 Students are advised to always store their data on their fileserver account
and not on individual workstations.
 Students must always keep backups of their data. Students are responsible
for the availability and integrity of their data.

Email
Each student is provided with an E-mail account. However, you should take
note of the following guidelines in this respect:

 E-Mail facilities should be used for beneficial and educational


purposes;
 no illegal communication should take place;
 you should not subscribe to external mailing lists, as these tend to
generate a high volume of mail;
 you should continuously maintain your mailboxes. Mailboxes, which
are too large, will result in your storage quota being exhausted. In this
respect, APIIT reserves the right to delete excessively large mailboxes.

Printing Facility
The printers located in the technical room can only be used for printing
hardcopies of authorized work. All printouts must be collected from the printer. If you
are unable to wait for the printout, you should cancel the print job and print at another
time. You should strive not to print unnecessarily. Printer credits can be obtained from
the finance department.

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Requesting for equipment
You may request use of computing facilities for presentations. The granting of
the request will depend on availability of resources and will be subject to approval by the
lecturers / laboratory administrator. Therefore, you are advised to plan ahead and get the
necessary approval at least two days in advance. This is necessary in order for the
laboratory administrator to make the required preparations.

Personal equipment
You may bring in your own equipment for purposes related to your course.
APIIT does not prohibit the use of its network resources via personal electronic devices
(e.g. mobile, notebook, PDA). However, APIIT shall not be held liable for any damage
to or loss of this equipment. You should obtain prior approval from the laboratory
administrator before bringing in your own equipment. Students using such facilities must
also agree to abide by any additional conditions pertaining to this equipment including
those imposed by the providers of such equipment.

Software through Microsoft Academic Alliance


All APIIT students are privileged to use the entire suite of Microsoft products
free of charge. This service is available through WebSpace.

9. Health, Safety & Security

Prohibited Items
Items which might pose a danger to other individuals may not be brought into the
premises of APIIT. APIIT will take a very serious view of violations of this rule.
Students involved may be expelled.

Possessions
Students should be fully responsible for their personal belongings; APIIT will
not be liable for the loss of your personal items. Please report immediately to the
Facilities Manager in the case of any loss or damage to personal property.

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No Smoking Policy
For reasons of health, safety and hygiene the Institute has adopted a formal no
smoking policy within the premises.

Individual Responsibility
You are asked to take individual responsibility for the following.

 You must always have the Student ID with you.


 Obey all instruction in respect of health and safety.
 Offer any advice or suggestions that you think may improve health and safety.
 Report all fires, incidents and accidents immediately to the Maintenance Engineer.
 Familiarise yourself with the location of firefighting equipment, alarm points and
escape routes, and fire procedures.
 If you are in doubt about any matter of health and safety, consult your Mentor.

Computer Systems
The installation or hardware modification of computers and peripheral
equipment may only be carried out by a Laboratory Technician or authorized personnel.
Requests for such work should be made to the Technical Services Manager or his duly
appointed representative.

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