6/11/2019 operator client stopped(/)(800xA Operations Display Operations System Administration & configuration Administration Backup, restore 800…

Search
 Question details

operator client stopped Related Topics

800xA >
after ghost copy to operator client 6 of 800xa v5.0.2 system on this operator stopped and gave this message: Operations >
Display (https://forum-
afw trayicon controlsystems.abb.com/Topic/800xA/Ope
verify domain settingsand user accounts
FO L LOW ( /ACCO U N T/ S U B S C R I B E ? C AT E G O
use system software user settings in the afw config wizard to reset the lock status

800xA >
Operations (https://forum-
Comments (0) (javacript:void(0)) New comment (javacript:void(0))
controlsystems.abb.com/Topic/800xA/Ope

eng_shahada (https://forum-controlsystems.abb.com/Profile/eng_shahada/) Rank: 3016 FO L LOW ( /ACCO U N T/ S U B S C R I B E ? C AT E G O

(https://forum-controlsystems.abb.com/Report/Submit/56000)
Asked 5 years ago

A N S W E R T H I S Q U E ST I O N ( H T T P S : / / FO R U M - CO N T R O L SYST E M S . A B B .CO M /Q U E ST I O N /A N S W E R ? Q U E ST I O N I D = 5 6 0 0 0 ) 800xA >

System >
FO L LOW ( H T T P S : / / FO R U M - CO N T R O L SYST E M S . A B B .CO M /Q U E ST I O N / FO L LOW/ 5 6 0 0 0 ) Administration & configuration >
Administration (https://forum-
controlsystems.abb.com/Topic/800xA/Syst
Answers configuration/Administration/Documents/
FO L LOW ( /ACCO U N T/ S U B S C R I B E ? C AT E G O

0 on the configuration wizard in the client --> on the system software user settings.
800xA >
System >
Backup, restore (https://forum-
check your system admin group name, system user group name are set properly and controlsystems.abb.com/Topic/800xA/Syst
(/Question/AnswerVote? restore/Documents/6046)

answerId=56040&value=1) FO L LOW ( /ACCO U N T/ S U B S C R I B E ? C AT E G O

type the service account user name , password and apply the settings to start the
800xA (https://forum-
controlsystems.abb.com/Topic/800xA/Doc
services on the client. FO L LOW ( /ACCO U N T/ S U B S C R I B E ? C AT E G O

AKS experts
Comments (1) (javacript:void(0)) New comment (javacript:void(0))

kmk691 (https://forum-controlsystems.abb.com/Profile/kmk691/) Rank: 17 (https://forum-controlsystems.abb.com/Report/Submit/56040)

Answered 5 years ago
Stefan Stromqvist (https://forum-
controlsystems.abb.com/Profile/Stefan
Stromqvist/)
Rank: 1
2 You say you made a "ghost copy". You can't just copy one node to another with ghost to make a new client.
A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S

If you retored a disk ... Ghost Backups are designed to restore the SAME node after a disk failure. This means that things
(/Question/AnswerVote?
like the Windows System ID (SID) etc remain unchanged. A restored computer should rejoin to the same domain with
relatively little trouble. You may need to run the AfwConfigWizard to set the Service Account names and passwords ( ie
answerId=56081&value=1)
the system settings) after a node is restored. That is what your AfwTrayIcon is telling you to do.
Flavio Mussolin (https://forum-
controlsystems.abb.com/Profile/Flavio
Mussolin/)
Rank: 4

If you actually "Copied" one computer to another using a Ghost image file, then there is a lot more work to do. A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S

- The computer name and IP address must be changed.

- The computer must be removed from then joined to the domain again.

- The 800xA cache must be deleted. kstoilov (https://forum-

controlsystems.abb.com/Profile/kstoilov/)
- The 800xA system identity must be deleted from the registry.
Rank: 5
- The Node must be added back into the 800xA system as a new computer.
A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S

( Sorry, I dont want to post on an open forum about how to mess with registry settings as this is potentially quite
dangerous. )
Ingo (https://forum-
controlsystems.abb.com/Profile/Ingo/)

Comments (1) (javacript:void(0)) New comment (javacript:void(0)) Rank: 39

A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S
Rob Lyon (https://forum-controlsystems.abb.com/Profile/Rob Lyon/) Rank: 2 (https://forum-controlsystems.abb.com/Report/Submit/56081)
https://forum-controlsystems.abb.com/56000/operator-client-stopped
Answered 5 years ago 1/2
 6/11/2019 operator client stopped (800xA Operations Display Operations System Administration & configuration Administration Backup, restore 800…

raudales (https://forum-
controlsystems.abb.com/Profile/raudales/

1 The domain controller is not reachable (possibly due to improper cloning) and/or System Software User Settings are
Rank: 20
stale need to be re-applied.
A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S

(/Question/AnswerVote?
As already mentioned by others, there are a few mandatory measures required after cloning of one running computer
into another running computer:
answerId=56424&value=1)
- Change hostname Geof Ledin (https://forum-
controlsystems.abb.com/Profile/Geof
- Change IP-address Ledin/)
Rank: 42
- A duplicated SID is not critical to System 800xA, AFAIK.
A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S
- Rejoin domain

- Removal of IndustrialITData + Temp folders*

- Removal of 800xA System Registry key* Dash (https://forum-

controlsystems.abb.com/Profile/Dash/)
- Apply correct service account in System Software User Settings
Rank: 21
- Insertion as new client/server using proper methods (Add C/S or "Connect Node")
A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S

*) The two latter ones is preferably done prior cloning. E.g. by "Disconnect" or "Remove" Client.

Titus (https://forum-
Cloning is not officially documented in any System 800xA User's Guide. controlsystems.abb.com/Profile/Titus/)

Rank: 6

/Stefan A S K ( H T T P S : / / FO R U M - CO N T R O L SYST E M S

Comments (3) (javacript:void(0)) New comment (javacript:void(0))

Stefan Stromqvist (https://forum-controlsystems.abb.com/Profile/Stefan Stromqvist/) Rank: 1 (https://forum-controlsystems.abb.com/Report/Submit/564

Answered 5 years ago

Other questions needing answers

OPC write values from 3th party to 800M best practice (https://forum-controlsystems.abb.com/20210166/OPC-write-values-from-3th-party-to-
800M-best-practice)
Secure Network Protocol on AC800M Controller (https://forum-controlsystems.abb.com/20210150/Secure-Network-Protocol-on-AC800M-
Controller)
Fatal 103 (ICI) error during "load to controller" to MFP12 (https://forum-controlsystems.abb.com/20210147/Fatal-103-ICI-error-during-load-to-
controller-to-MFP12)
Modbus RTU communication Error (https://forum-controlsystems.abb.com/20210119/Modbus-RTU-communication-Error)
ABB M2M NETWORK ANALYZER TO PC (https://forum-controlsystems.abb.com/20210112/ABB-M2M-NETWORK-ANALYZER-TO-PC)
PU STATE FEEDBACK ERROR IN ACS 880 (https://forum-controlsystems.abb.com/20210096/PU-STATE-FEEDBACK-ERROR-IN-ACS-880)

https://forum-controlsystems.abb.com/56000/operator-client-stopped 2/2