A survey on App based/ Online cab providing services * Required 1. Do you use online /App based transportation services? * Mark only one oval. Yes No Maybe 2. How often do you use such transportation services? * ‘Mark only one oval. Many times a day everyday 4-6 times a week 1-3 times a week Sometimes a month Other: 3. Which online Cab service provider do you typically use? * ‘Mark only one oval. ola Uber Meru Cab Saavaricom Zoomear Carzonrent Other: 4, Are you satisfied with the services being provided by the cab companies? * Mark only one oval, Yes No Maybe5. Rate the importance of the follwing factors while choosing a cab provid ‘Mark only one oval per row. Highly important Ava of Cab on estimated —) time Faro of the cab provider O Price Surge during Rush > Hours WO Service of Driver O (Odour inside the cab OO Model ofthe cab CO Cleanliness of the cab OO Behaviour ofthe driver O Past Records of he driver) Music inthe cab OO Professionalism ofthe driver Reachin fonon Reaching tne destination on) Payment Convenience O Muttiple Stops while OS travelling Important 100 JJIJQUU WANA 7 \ ) O00 OO00 Neutral c Not important LU JOU cooo 00 ) OO00 6. Have you ever experienced any of the following while taking a cab ride? * Mark only one oval. CO DADADAD CO Unprofessional Behaviour of the Cab Driver Untidy Cab Late arrival Unpleasant Odour Accident by the cab driver Driver without proper docume Feeling of unsafety in the cab Other: 7. Do you opt for shared rides? * Mark only one oval. O ) OC Yes No Maybe 8. Do you find them safe? * ‘Mark only one oval. CO oO Yes No Maybe nts Least important10. 1 12, 13, 14. 15. 1. Do you prefer to compare all Cab Operators availability and transparency on fares from a Unified Platform? * Mark only one oval. Yes No Maybe Do you think unified Platform will help find a Safe, reliable and cheaper online Transportation. * Mark only one oval. Yes No Maybe Do you face problem in payment of cab bills when cab di ‘Mark only one oval. 1's don't have exact change? * Yes No Maybe Do you face problem in payment of cab bills when cab drivers don't use online payment services? * ‘Mark only one oval, Yes No Maybe Have you come across any safety measure and security feature? * ‘Mark only one oval. Yes No Maybe Safety and Security Feature which would help? * ‘Would you like to use a application on your phone which would give you customer reviews about the cab and the driver? * Mark only one oval. Yes No Maybe16, Would you be willing to pay for it? * ‘Mark only one oval. © Yes No (|) Maybe Personal Details 17. Age ‘Mark only one oval. —_) <20 —_) 20-30 —) 30-40 © 40-50 |) >80 18. Gender* Mark only one oval. —) Female ) Male —) Prefer not to say 19, Where do you stay? * Powered by BB Google Forms