Maxwell M Dziya

Date of Birth: 28/01/96

Gender: Male
ID Number: 63-1563019 R13
Marital Status: Single
Address: 2792 Kambuzuma Section 3,Harare
Phone: +263 77775 9941 / +263 73520 7429
Email: maxwelldziya@gmail.com

Personal Summary A resourceful, self-motivated, results driven personal IT

professional with outstanding computer technology and
expertise gained through studies in Business studies and
Computing science as well as my industrial internship.
Possesses strong financial, technological and reporting skills
working professionally to ensure all corporate obligations are
met. Has proven the ability to prioritize and work to tight
deadlines. Articulate and proactive, combines a professional,
adaptable and confident approach with excellent interpersonal
and liaison skills, able to communicate concisely at all levels
and problem solving abilities while maintaining the highest of
standards.

Career objective is to explore new challenges, share ideas and

offering growth opportunities and utilizing professional abilities
to make a significant contribution to the success of the
company.

WORK 06/2019 - Current

EXPERIENCE Temporary Customer Services Officer (Account
Administrator) – Cimas Medical Aid Society
 Updating and correcting customer personal details, banking
details etc.
 Dealing with customers face to face, over the phone and via
email
 Handling member (customer) outstanding payments,
processing returns and ensuring customer’s concerns are
addressed promptly.

08/2017 – 07/2018
Systems Support Trainee -Cimas Medical Aid Society
 Provide extensive IT support to internal and external
stakeholders;
 Installed and configured computer hardware operating
systems and applications;
 Monitored and maintained computer systems and networks;
  Resolved, diagnosed and solved network problems and
relevant software faults.
 Working within a TCP/IP network environment, including
DHCP,DNS and Ethernet
 In-depth knowledge of Microsoft Windows client operating
systems, Windows & Microsoft office up to Office 2016

EDUCATION 2015-2019
Honours in Business Studies and Computing Science
Degree (HBSCT) - University of Zimbabwe
 1ST Class Degree

2013 – 2014
Advanced level (Mufakose 1 High -Harare)
 3 A Levels (3 A’s)

2009 – 2012
Ordinary level (Kambuzuma 2 High -Harare)
 8 O Levels at grades (A to C)

Achievements

 Awarded Best Student at A level Results– District Merit

Award (2014)

 Certificate of Participation in Junior Achievement

Zimbabwe (JAZ) by MBCA Bank (Nedbank)-2013

ADDITIONAL Microsoft Office package: Microsoft Word, Excel, Access

SKILLS Database operation:Oracle, MySQL
Statistical operation: PowerBI, SPSS
Programming: Python, SQL,Java, Reactive
Windows Active Directory, VOIP

REFERENCES Mr Foster Akaketwa Mrs J Ngwarati

Group IT Manager The Industrial Liaison Officer
Cimas Medical Aid Society Faculty of Commerce
Borrowdale, Harare University of Zimbabwe
Zimbabwe Mount Pleasant
Tel: +263-024-777 300 +263-4-303211
Cell:+263 71 802 4680 +263 7728 35282
Email:fakaketwa@cimas.co.zw jngwarati@commerce.uz.ac.zw

Jonas Mandizha
Customer Services Manager
Cimas Medical Aid Society
Borrrowdale, Harare
Tel: +263 024 777 300
Email: jmandizha@cimas.co.zw