DEVELOPING FUNCTIONAL

LEADERSHIP FOR ORGANIZATION

EXCELLENCE TRAINING

iCademy, ipNX
May 13, 2016
 Definitions
● What is Leadership?

● What is Management?

● How do they differ?

● Do you need to be one or the other?

A Manager’s Tasks?
 First Lead Yourself
● Habit 1: Be Proactive

● You are the author of your fate

● Take ownership
● Act, Take initiative
● Focus your effort on your Circle of Influence and not
Your Circle of Concern
 First Lead Yourself
● Habit 2: Begin with the end in mind
● All things are created twice – Mental and Physical
● Habit 2 is personal leadership
● You can rescript yourself in spite of the scripts
previously written about you
● Be principles-centred
● Personal Mission Statement
● Identify Roles and Goals
 Managing Yourself
● How do you manage yourself?
● When you arrive work in the morning, how do
you know what to do and in what sequence?
 Managing Yourself
● Habit 3 – First things first
The Time Management Matrix
 Managing Yourself
● Becoming a Quadrant II Self-Manager
● Identify your Roles
● Select goals for the next 7 days
● Schedule for the week
● Adapt daily
● Learn to say No
● Delegate
Week Plan format
 Managing Yourself
● Always take notes
● Use a notepad
● Organize your computer files in folders
● Arrange your emails in folders
● Use Thunderbird for planning meetings
(Calendar) and Tasks
Managing your department/unit
Plan Organize

Monitor, Control Solve Problems

Coach, mentor, inspire, motivate Communicate

Report Build a strong team

Avoid micro-managing Make decisions

 Managing Meetings
● Planning

● Conducting

● Reporting
 Managing Up
● Inform, Communicate
● Add value
● Be known as a problem solver
● Negotiate
● Contribute ideas
● Don’t hide
● Be bold
Developing Yourself and Your
Staff
● What can you do?
 Problem Solving and Decision
Making
● A key role of managers
● Fear of failure lead many to postpone
decision indefinitely
● Don’t rush. Avoid knee-jerk. Most decisions
are not needed immediately
● Decisions should (mostly) be made with data

● http://www.masterclassmanagement.com/Ma
nagementCourse-ProblemSolving.html
 Communication
● Verbal
● Written-email, reports, letters, processes
● Face-to-face
● Telephone
● Presentation
● TP
● Meeting
● Hallway discussion
 Communication
Why do you need to be a good
communicator?

● To effectively manage others

● To work well with co-managers and upper
management
● To be promoted to leadership positions
 Operations Excellence
● Customers

● Leaders

● People

● Processes and Technology

● Accountability
Reference Books and Materials
● Icademy Online Course
http://icademy.ipnxnigeria.net/icademyonlin
e/www/professor.php?ctg=lessons
● The 7 Habits of Highly Effective People –
Stephen Covey
● http://www.masterclassmanagement.com/ind
ex.html
● A Practitioner’s Guide to Operations
Excellence – Douglas Sutton